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BROCHUREMITEL ANYWARECOMMUNICATIONS IN THE CLOUDMITEL ANYWARE IS A CLOUD-BASED COMMUNICATIONS SERVICE THATDELIVERS EVERYTHING A BUSINESS NEEDS TO EMPOWER OFFICE-BASED ANDMOBILE WORKERS WITH A COMPETITIVE COMMUNICATIONS SOLUTION THAT ISFLEXIBLE AND ROBUST.Leveraging Mitel’s Unified Communications Solutions and feature-rich desktop devices, Mitel’s “communicationsin the cloud” is highly scalable and loaded with highly desirable cloud-based services like mobile twinning,business continuity routing and a web-based user portal to customize the solution for your business andindividual users.COST EFFECTIVEAll inclusive, per-user subscription pricing means you geteverything you need for one low, per-user price with nohidden fees. Mitel AnyWare eliminates the need to buyand maintain a phone system on your premises and givesyou everything you need from industry-leading phones,productivity-enhancing unified communications applicationslike basic conferencing and voice mail, unlimited local andoutbound long distance to the U.S. and Canada and otheruseful features, all at an affordable fixed monthly recurringcharge. What does this all mean for you? The ability to sourceall of your communications needs at a reasonable andreliable per-user fee.FEATURE RICH, RELIABLEDesigned and delivered by Mitel, a leader in solving thecommunications challenges of small businesses for over 30years, Mitel AnyWare gives you the enterprise-class featuresand reliability you need to portray a professional, image anddrive satisfaction. In fact, Mitel AnyWare is based on thesame software stream that powers our traditional premise based systems and industry-leading virtualized solutionsthrough our partnership with VMware. While Mitel AnyWareis targeted to businesses with 10 to 500 users, our singlesoftware stream powers Unified Communications Solutionsused by companies with tens of thousands of users.SIMPLE AND FLEXIBLEAs your business changes and grows, you don’t need toworry about how much capacity your communications systemhas—you have complete flexibility to add and change usersas your business requires it. Intuitive, customizable andeasy-to-use web-based features mean your users will beable to take advantage of all of the productivity-enhancingfeatures Mitel AnyWare has to offer now and in the future.You can rest assured that you will have access to the latesttechnology innovations that will drive the productivity of yourbusiness.

BROCHURE MITEL ANYWAREA SOLUTION AND A COMPANY YOU CAN TRUSTWHY CHOOSE MITEL ANYWARE FORYOUR BUSINESS?Choosing a communications solution on which to run yourbusiness is about more than a list of features and a goodprice, it’s also about choosing a company that will deliverthe best experience for you and your users, and it’s aboutchoosing a solution you can trust. Mitel AnyWare delivers:A SIMPLE AND PRODUCTIVEEXPERIENCE, GUARANTEED· One Bill to Pay and One Number to Call: Manyhosted providers deliver only a piece of your completecommunications solution, leaving it to you to sourceimportant things like the phones you’ll use or whowill provide your Internet access. At Mitel, we delivera complete solution that can include your phones,unified communications software, PC-based soft phones,premise-based LAN equipment, network managementand even your Internet access. The result is a singlecompany to deal with and no finger-pointing betweenmultiple vendors in the event of a problem.· Mitel’s Personal Touch Gets You Up andCommunicating Quickly: Mitel comes to your siteto install your service and train your users, so you areup and communicating quickly. During your first threedays of service when you are getting familiar with thesolution and customizing features like Auto Attendantor Ring Groups, you are assigned a dedicated namedcontact to help you with questions or requests. After that,you have a toll-free number you can always call for fastand efficient support.2 MITEL BROCHURE· Reliable and Secure: Mitel AnyWare is hosted inhighly secure data centers. In case your office losespower or goes offline, Mitel AnyWare Auto Attendant willmanage your calls for you, and with Mobile Twinning youwill still receive all your calls on your mobile phone.· Our Own Technology: Unlike many hosted solutions,built on open-source or third-party technology, MitelAnyWare is built on technology that Mitel has built fromthe ground up. We maintain it and we understand itsevery detail.· The Right Solution for Your Business: You can takecomfort in knowing that at Mitel, we aren’t pushing youtoward a hosted solution because that’s all we offer. Wealso offer a comprehensive portfolio of customer premisebased solutions. Rest assured that Mitel will recommendthe solution that best fits your business.· Leadership and Stability: Mitel has been an industry recognized leader in solving the communicationschallenges of small and medium sized businesses for over30 years. We’ve used this experience to design a servicethat will meet your needs today and tomorrow.INTEGRATED FEATURE SETMOBILITYMobile Twinningallows for calls toring mobile devicesimultaneouslyCOLLABORATIONMitel UnifiedCommunicator (UC)Express desktopclient with optionalsoft phoneComplimentedwith KeyApplicationsCONFERENCINGBuilt in NCECOMMUNICATIONSDIRECTORCUSTOMERINTERACTIONAuto Attendant andCall GroupsMESSAGINGEmbedded Voice Mail withUnified Messaging

MITEL ANYWARE FEATURE LISTADVANCEDLITEEXTENSION ONLYWITH VOICEMAILLocal Phone Number –Unlimited Local Calling –Unlimited 1 US Long Distance––MITEL ANYWARE USER TYPESUnlimited 1 Canada Long Distance200 Included US/Canada Usage MinutesEXTENSION ONLY– ––N/A ––––Mobile Twinning –Hot Desking Corporate Auto Attendant Voice Mail with E-mail Forwarding –Hunt/Ring Groups ––Unified Communicator Express PC Client –––Contact Dialing –––Audio Conferencing* Interofffice 4 Digit Dialing ** Access To Mitel AnyWare User Portal Localized E911 ** Call Transfer ** Call Forwarding – ** Call Park –– Call Pick Up – Call Hold – Speed Dial – Direct Page – Record A Call ––Do Not Disturb ––Call History 1 per Company1 per Company1 per CompanyLocal Number PortabilityAccess To MA Administrator Portal 1 per CompanyMAIN BENEFITSADVANCEDEXTENSION ONLY WITH VOICE MAILAdvanced users receive the full benefits of the Mitel AnyWareCloud Communications system including a local number,unlimited local and U.S. & Canada long distance calling andother key Unified Communcations features including UnifiedCommunicator Express, Mobile Twinning, Voice Mail toE-mail, Contact Dialing, Corporate Auto Attendant and othervaluable features.Extension Only with Voice Mail provides a four digitextension off of the main company telephone number thatis routed to a voice mail box. Voice mails can be picked upthrough the system or through voice mail to e-mail.LITELite users receive a more limited set of features including alocal telephone number and up to 200 minutes per monthof local & long distance usage, corporate auto attendant,voice mail with e-mail forwarding & other valuable features.Additional minutes in excess of the bundled amount arebilled at a flat rate per minute.EXTENSION ONLYExtension Only is perfect for lobby and common areaphones and comes with an included extension numberoff of the main Mitel AnyWare system. Any outbound callsinitiated from this extension are billed at an affordable perminute rate.* Not all features are available to soft phone only users** Incoming call onlyMITEL ANYWARE 3

BROCHURE MITEL ANYWAREFULL-FEATURE MITEL IP PHONESMITEL 5304 IP PHONEMITEL 5320 IP PHONEMitel 5304 IP Phone is a cost-effective entry-level displayphone that provides access to the features and applicationsenabled by Mitel’s IP-based communications platforms. It isa dual-mode, dual-port, two-line phone with a 40-characterbacklit display.The Mitel 5320 IP Phone is an economical, entry-level,self-labeling enterprise phone that is specifically designedfor communications-intensive companies that require aconverged IP infrastructure to deliver productivity andcustomer-enhancing applications and services to the userdesktop.MITEL 5330 IP PHONEMITEL 5340 IP PHONEThe Mitel 5330 IP Phone is a next-generation, full-featureenterprise-class phone that provides users with a largegraphics display, Dual Mode Protocol SIP/MiNet, WidebandAudio support, built-in HTML Applications Toolkit, 24programmable self-labelling keys that provide one-touchaccess to speed calls, and much more.The Mitel 5340 IP Phone is a new-generation phone thatcan be customized to a specific user and includes a large(backlit) graphics display, Dual Mode Protocol SIP/MiNet,Wideband Audio support, built-in HTML Applications Toolkit,48 programmable self-labelling keys that provide one-touchaccess to speed calls, and much more.4 MITEL BROCHURE

MITEL 5360 IP PHONEMITEL 5610 DECT HANDSET AND IP DECT STANDThe Mitel 5360 IP Phone is an exciting, next-generationdesktop device that provides a color touch display tographically deliver rich applications to general businessor across multiple vertical market sectors. DemonstratingMitel’s continued focus on the user, the 5360 IP Phonedelivers easy-to-use, one-touch access to many phonefeatures and applications.Mitel’s newest peripheral for the desktop portfoliofor the 5300 Series IP Phones offers unprecedentedconvenience and limited mobility for IP Phone users. The5610 DECT Handset and IP DECT Stand is the ideal mobilitysolution in hospitality, education, health care and retail, aswell small and medium businesses and enterprise markets.MITEL ATTENDANT CONSOLEMITEL UNIFIED COMMUNICATOR (UC) EXPRESSSOFTPHONEThe Mitel 5540 IP Console is the ideal attendant solutionfor small and medium size businesses using the MitelCommunications Director (MCD) solution or the MitelSX-200 IP Communications Platform (ICP). This economicalanswering point can be used as an attendant console, asub-attendant position for departments or workgroups, oras a back-up answering position.The UC Express Softphone for Mitel CommunicationsDirector (MCD) improves the effectiveness and productivityof mobile and remote workers, enabling them to becomemore accessible to customers, management, and their co workers regardless of location.MITEL ANYWARE 5

BROCHURE MITEL ANYWAREMITEL ANYWARE DEVICE OPTIONSMITEL ANYWARE CERTIFIEDDEVICE TYPESUNIFIEDCOMMUNICATOREXPRESSSOFT PHONEMITEL 5304MITEL 5320MITEL 5330MITEL 5340MITEL 5360MITEL 5610MITELATTENDANTCONSOLE(5540)– Power Over Ethernet CompatibleN/A – Wideband Audio SupportN/A–– – Full Duplex Handsfree FeaturesN/A– Half-DuplexHandsfreeUser Programmable/Customizable KeysN/A772347470Compatible with Optional LineInterface ModuleN/A–– –Compatible with Optional 5310 IPConference UnitN/A–– –Compatible with OptionalCordless Accessories ModuleN/A–– –Compatible with BluetoothModule & AccessoriesN/A–– –Compatible with IP DECTStand/5610 HandsetN/A–– – Supports Program Key ModuleN/A–– –––Compatible with OptionalGigabit Ethernet StandN/A– Embedded GB–Large Backlit Graphics DisplayN/A– ** Screen ResolutionN/A40 character(2 Lines x20 characters)160x320160x320160x320480x800128x1284 lines x80 charactersColor ScreenN/A–––– –Number of Fixed Function KeysN/A210101010622Number of Soft KeysN/A03366210Message Waiting Lamp– ***–Hearing-aid-compatibleWith CompatibleHeadset Supports Teleworker † Supports Call Groups –Supports Hot Desking –Includes Power SupplyN/A*Supports Cordless DECT Headset Only **Non-backlit ***On Screen6 MITEL BROCHURE†With IP Dect2 *–