Transcription
Office of Utilities RegulationTelecommunications Market Information ReportOctober – December 2021Telecommunications Market Information Report: October - December 2021Document Number 2022/TEL/009/QSR.002Office of Utilities Regulation2022 June 07
Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation3rd Floor, PCJ Resource Centre36 Trafalgar RoadKingston 10JamaicaPhone: 876-968-6053-4 / Fax: 876-929-3635website: www.our.org.jmfacebook: facebook.com/officeofutilitiesregulationtwitter: theOURjaLegal DisclaimerThe information and statistical material contained in this document were obtained from various sources available to the Office of UtilitiesRegulation (OUR) at the time of publication and are intended for information purposes only. The OUR does not give any warranty as to theaccuracy, completeness or reliability of the information and shall not be liable for any loss or damage howsoever caused arising out of any useor reliance upon any statements made or information contained in this document.Page 2 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
ContentsFixed Market Data . 4Figure 1:Fixed Services Subscriptions . 5Figure 2:Fixed Call Minutes . 6Figure 3:Fixed Call Revenue Distribution . 7Figure 4:Fixed Services Average Revenue per User (ARPU) . 8Mobile Market Data . 9Figure 5:Mobile Services Subscriptions . 10Figure 6:Mobile Traffic . 11Figure 7:Mobile Services Revenue Distribution . 12Figure 8:Mobile Services Average Revenue per User (ARPU) . 13Internet Market Data . 14Figure 9:Internet Services Subscriptions. 15Industry Penetration and Concentration . 16Penetration Rate . 17Concentration Ratio (Herfindahl-Hirschman Index) . 17Appendix . 18Page 3 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Fixed Market DataPage 4 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 1:Fixed Services SubscriptionsFixed Services Subscriptions ('000)% Change: Q4 ‘21/Q3 ‘21500.00Total :400.00- 0.44%Subscriptions Q4 2020Q1 2021Q2 2021Q3 2021Q4 2021Total 6665.7665.1264.84Page 5 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 2:Fixed Call MinutesFixed Call Minutes ('000)% change: Q4 ‘21/Q3 ‘21INT'L - INCOMINGINT'L - OUTGOINGFixed to Fixed:- 2.04%Fixed to Mobile:- 7.30%Total International:- 15.81%Int’l - Outgoing:- 7.02%Int’l - Incoming:- 18.17%TOTAL INTERNATIONALFIXED TO MOBILEFIXED TO 060,000.0070,000.00Q4 2021Fixed to Fixed41,907.82Fixed to Mobile61,469.33Total International13,987.54Int'l - Outgoing3,266.48Int'l - Incoming10,721.07Q3 202142,782.4166,306.8216,614.423,513.1713,101.25Q2 202145,608.5563,948.4115,681.413,510.1012,171.32Q1 202150,032.9363,881.4716,269.093,614.7012,654.39Q4 ge 6 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 3:Fixed Call Revenue DistributionFixed Call Revenue Distribution% change Q4 ‘21/Q3 ‘21400,000.00Fixed to Fixed:- 8.29%350,000.00Fixed to Mobile:- 4.03%Revenue (J '000)300,000.00Total International:- 16.68%Int’l - Outgoing:- 17.19%Int’l - Incoming:- 00.00Q4 2020Q1 2021Q2 2021Q3 2021Q4 2021Fixed to FixedQ4 202094,531.85Q1 202182,314.93Q2 202178,936.14Q3 202174,138.30Q4 202167,992.01Fixed to 492.17Total .42328,863.85Int'l - .05Int'l - 3,741.79Page 7 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 4:Fixed Services Average Revenue per User (ARPU)Fixed Services ARPU% Change: Q4 ‘21/Q3 ‘21Fixed to Fixed:- 10.56%Fixed to Mobile:- 6.41%Int’l - Outgoing:- 19.23%Int’l - Incoming:- 18.68%INT'L - INCOMINGINT'L - OUTGOINGFIXED TO MOBILEFIXED TO 0800.00Q4 2021Fixed to Fixed143.56Fixed to Mobile279.75Int'l - Outgoing74.16Int'l - Incoming620.21Q3 2021160.50298.8991.82762.67Q2 2021173.68326.0793.74722.60Q1 2021185.53347.2187.31669.49Q4 2020216.69346.4387.16786.02Page 8 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Mobile Market DataPage 9 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 5:Mobile Services SubscriptionsMobile Services Subscriptions% Change: Q4 ‘21/Q3 ‘213,500.00Total 0.00Subscriptions ('000)2,500.002,000.001,500.001,000.00500.00Total SubscriptionsQ4 2020Q1 2021Q2 2021Q3 2021Q4 20.872,614.832,622.392,673.75Page 10 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 6:Mobile Traffic % Change: Q4 ‘21/Q3 ‘21Mobile TrafficCalls to fixed service s: t Calls:- 0.14%Off-Net Calls:-1.56%Int’l Calls:- 6.84%600,000.00Int’l Calls – Outgoing:-9.55%400,000.00Int’l Calls – Incoming:0.21%200,000.00SMS/MMS:84.55%CALLS (MINS)INT'L CALLS(MINS)INT'L CALLSOUTGOING(MINS)INT'L CALLSINCOMING(MINS)Int'l Calls Int'l Calls Outgoing (Mins) Incoming (Mins)125,782.1344,915.38SMS/MMS(# OFMESSAGES)Q4 2020Calls to fixedservices (Mins)95,710.92On-Net Calls(Mins)1,067,693.10Off-Net Calls(Mins)1,027,762.01Int'l Calls(Mins)170,697.51SMS/MMS (# ofmessages)57,709.54Q1 ,423.9644,395.7953,062.97Q2 ,004.1042,000.5951,969.52Q3 ,982.1938,950.0753,785.73Q4 4.7539,031.0399,262.25 The significant increase recorded for “SMS/MMS” traffic in the Q4 2021 quarter was due to an adjustment that was done by one operator to figurespreviously reported for Q3 2021.Page 11 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 7:Mobile Services Revenue Distribution Revenue (J '000)Mobile Services Revenue Distribution% Change: Q4 ‘21/Q3 ‘212,500,000.00Calls to Fixed services2,000,000.00On-Net Calls:- 1.05%Off-Net Calls:- 9.06%1,500,000.000.97%Int’l Calls – Outgoing: - 15.34%1,000,000.00Int’l Calls – Incoming:-17.67%SMS/MMS:244.11%500,000.00Q4 2020Q1 2021Q2 2021Q3 2021Q4 2021Q4 2020374,138.82Q1 2021407,120.54Q2 2021404,827.72Q3 2021432,345.23Q4 2021436,547.79On-Net .252,090,387.07Off-Net .371,440,499.44Int'l Calls - 9,012.95Int'l Calls - 62.96692,219.26Calls to fixed services The significant increase recorded for revenues arising from “SMS/MMS” traffic in the Q4 2021 quarter was due to an adjustment that was done by oneoperator to figures previously reported for Q3 2021.Page 12 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 8:Mobile Services Average Revenue per User (ARPU) Mobile Services ARPU% Change: Q4 ‘21/Q3 .00100.000.00Calls to fixed service- 0.98%On-Net Calls:- 2.96%Off-Net Calls:-10.82%Int’l Calls – Outgoing: -16.98%Int’l Calls – Incoming: -19.27%SMS/MMS:Q4 2020Q1 2021Q2 2021Q3 2021Q4 2021Q4 2020130.21Q1 2021143.12Q2 2021142.65Q3 2021151.75Q4 2021150.25On-Net Calls811.68751.91745.70741.46719.48Off-Net Calls544.38538.44553.50555.97495.80Int'l Calls - Outgoing164.73153.15146.05165.42137.33Int'l Calls - 106.6573.4670.61238.25Calls to fixed services237.44% The significant increase recorded for ARPU arising from “SMS/MMS” traffic in the Q4 2021 quarter was due to an adjustment that was done by one operatorto figures previously reported for Q3 2021.Page 13 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Internet Market DataPage 14 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Figure 9:Internet Services SubscriptionsInternet Services Subscriptions ('000)% Change: Q4 ‘21/Q3 ‘21Total Subscriptions:2,500.00- 1.17%Fixed Broadband ( 256k): 3.13%2,000.00Subscriptions ('000)WAP & Mobile Internet:1,500.001,000.00500.00Total SubscriptionsFixed Broadband ( 256k)WAP & Mobile InternetQ4 2020Q1 2021Q2 2021Q3 2021Q4 776.251,738.18Page 15 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07-2.14%
Industry Penetration andConcentrationPage 16 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Penetration Rate1Penetration RateFixed Subscription Penetration RateQ4 202016.0%Q1 202116.2%Q2 202116.6%Q3 202116.9%Q4 9.6%79.7%78.7%Q4 2020Q1 2021Q2 2021Q3 2021Q4 2021Fixed HHI4,6664,5914,4004,3844,398Mobile HHI5,1515,1235,0775,0635,061Fixed Broadband HHI3,7183,7123,7303,7333,735Mobile Broadband HHI5,2375,1825,1075,0545,027Mobile Subscription Penetration RateFixed Broadband SubscriptionPenetration RateMobile Broadband SubscriptionPenetration RateTotal Broadband SubscriptionPenetration RateConcentration Ratio (Herfindahl-Hirschman Index)2Herfindahl-Hirschman Index (HHI)1Calculated using population year-end 2019 data from the Statistical Institute of Jamaica: 2,734,092.2Calculated using subscription data.Page 17 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
AppendixPage 18 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Fixed MarketTotal Subscriptions (‘000)Fixed to Fixed (‘000 minutes)Fixed to Mobile Calls (‘000 minutes)Total International Calls (‘000 minutes)Outgoing International Calls (‘000minutes)Incoming International Calls (‘000minutes)Total Revenue (J ’ million)Mobile MarketTotal Subscriptions (‘000)Calls to Fixed ServicesOn-Net Calls (‘000 minutes)Off-Net Calls (‘000 minutes)International callsOutgoing International (‘000 minutes)Incoming International (‘000 minutes)SMS/MMS traffic (‘000 # of messages)Total Revenue (J ‘ million)Internet MarketTotal Subscriptions (‘000)Fixed Broadband ( 256K)WAP & Mobile InternetTotal Revenue (J ’ million)% ChangeQ4 ‘21/Q4‘20Q1 2021Q2 2021Q3 2,629.054.328.96Q4 2020Q1 2021Q2 2021Q3 461.67Q4 2020Q1 737.3610,211.36Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07Q2 20212,176.38394.731,781.6510,610.97Q3 20212,177.20400.951,776.2510,927.41Q4 2021% ChangeQ4 ‘21/Q3‘21Q4 2020Q4 .7891,334.7539,031.0399,262.2514,419.28Q4 20212,151.68413.501,738.1812,104.34% ChangeQ4 7.11% ChangeQ4 2.0012.48% Change% ChangeQ4 ‘21/Q3’21Q4 Page 19 of 20
Penetration RateFixed Subscription Penetration RateQ4 202016.0%Q1 202116.2%Q2 202116.6%Q3 202116.9%Q4 9.6%79.7%78.7%Q4 2020Q1 2021Q2 2021Q3 2021Q4 2021Fixed HHI4,6664,5914,4004,3844,398Mobile HHI5,1515,1235,0775,0635,061Fixed Broadband HHI3,7183,7123,7303,7333,735Mobile Broadband HHI5,2375,1825,1075,0545,027Mobile Subscription Penetration RateFixed Broadband SubscriptionPenetration RateMobile Broadband SubscriptionPenetration RateTotal Broadband SubscriptionPenetration RateHerfindahl-Hirschman Index (HHI)Page 20 of 20Telecommunications Market Information Report: October – December 2021Office of Utilities Regulation2022 June 07
Telecommunications Market Information Report: October - December 2021 Office of Utilities Regulation 2022 June 07 Figure 5: Mobile Services Subscriptions Q4 2020 Q1 2021 Q2 2021 Q3 2021 Q4 2021 Postpaid 219.92 223.81 223.11 226.73 231.66-500.00 000) Mobile Services Subscriptions % Change: Q4 '21/Q3 '21 Total Subscriptions: 1.98%
