Informa .au/workerscomp2020 - Amazon S3

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SUMMIT DAY ONE Monday 17th February 202008:50OPENING Opening Remarks from the ChairINTO THE NEXT DECADE09:00Preventing harm in the workplaces of the future-Our working environment is changing, and the effects of these changes, be they on work-life balance, or on-health and wellbeing at work, are still very much unknownThe Centre for WHS is leveraging cutting edge research and data to prevent harm in our workplaces of thefuture-Understand how the Centre is bringing about behaviour change in work health and safety in NSW, includingon crystalline silica and mental health in remote and rural communitiesDr Michelle Veljanovska, Manager Science Outreach, Centre for Work Health and Safety09:30-Innovation-driven health outcomes: leveraging artificial intelligence and behavioural insightsData and science underpin QBE’s approach to helping people get their lives back together after an injury inworkers compensation schemes-Learn from QBE’s investment in innovations and focus on people, and how this has transformed ourapproach to claims managementJames Hay, Head of People Risk Claims Strategy and Performance, QBE Insurance10:00KEYNOTE Understanding a national perspective in delivering work, health safety and workerscompensationAt a time where the boundaries around our work life are blurred, schemes including Comcare need toconsider how to successfully support the genuine recovery, and timely, safe and durable return to work, ofworkers. With many disruptors coming for our regulatory and compensation systems, Sue will share someof the initiatives that Comcare is trailing in an effort to gain a deeper understanding of evidence-basedpractice and what works.Sue Weston, CEO, Comcare10:30Networking and refreshment break11:00KEYNOTE Workplace mental health: Key trends and considerations for businesses-Why and how businesses can hold workplace mental health providers to account-Examples of metrics, evidence and other considerations of employers before engaging a providerWhat the shift to a more systemic and holistic approach to mental health actually looks likeDavid Burroughs, kerscomp20Information Classification: General

11:45Building resilience into your business-as-usual-Learn how leading companies have successfully built up resilience in their workforce to overcome and-manage change and adversityImplementable solutions and tools to assess, understand and improve resilience behaviour in teams-Create genuine behaviour transformationMatt Hughes, Managing Director and Resilience Coach, Ripen Psychology12:30Lunch and networking breakAs part of registration please select preferred stream for each day. Delegates are able to switch between streamsthroughout the day.STREAM A: Change management and claimsSTREAM B: Psychological injurymanagement13:20Welcome back from Stream A ChairWelcome back from Stream B Chair13:30Changes across the NSW Workers’Compensation Scheme and its futureCASE STUDY Rethinking mental health atClayton Utz-NSW Workers Compensation System update-Re-thinking the benefits of good mental health-The Regulatory Approach-Re-thinking prevention-Future plans with a focus on what this means-Re-thinking recoveryin practice for workers, business owners,Emma Howard, Mental Health Manager, Claytoninsurers and providersDarren Parker, Executive Director, Workers & HomeUtzJulio Bara, National Health and Safety Manager,Building Compensation Regulation, State InsuranceClayton UtzRegulatory Authority14:00CASE STUDY Workers compensation & safetyCASE STUDY A holistic approach to managingintegrationchronic psychological injury-Exploring DP World’s journey to integration-Early intervention approach to assist workers-How to integrate workers compensation, injurymanagement and prevention into the safety-who cannot return to work to work earlyActive Wellbeing Program AWPsphere within an organisationNoni Byron, Managing Director, Prestige HealthKarli Edgerton, National Safety & Worker’sServices AustraliaCompensation Manager, DP p20Information Classification: General

14:30CASE STUDY Presumptive legislation for NewCASE STUDY Mental Health InterventionSouth Wales firefighters: challenges andFrameworksuccesses-Early intervention approach to assist workersIdentifying key challenges with implementationOvercoming the challenges of presumptive-who cannot return to work to work earlyActive Wellbeing Program AWPcancer implementation-Holistic approach to supporting an-Demonstrating support for firefighters andtheir families through different partnerships-organisation’s wellbeing-Adopting a multidisciplinary approach towardscare and recoveryJames Monteverdi, Recovery at Work Coordinator,Review a person who may be experiencing a-Fire and Rescue NSWmental health issueHow a framework can form the basis for anorganisation’s policy and procedure for mentalNatasha Dimitrijevic, Recovery at Work Coordinator,Fire and Rescue NSWHow to best Recognise, Respond, Refer andhealth and wellbeing, and its positive impactGeraldine King, Workplace Health, Safety & WellbeingManager, CitiRachel Clements, Director, Psychological Services,Centre for Corporate Health15:00Predictions are difficult, especially about theCASE STUDY Prevention at the Westernfuture!Sydney Local Health DistrictTools to assist in identifying which new MSD’s-Identifying key challenges with implementationare more likely to have a poor return to work-Managing and prevention psychological claimsoutcome-Leveraging existing resources to better-Targeted solutions to get these injured workersback on trackChristey Nelson, Manager, Workers Compensationand Injury Management, Western Sydney Local-Best practice for communication betweenHealth District, NSW Health-healthcare professionals, employers andinsurers, and their role in giving injuredworkers safe messages about keeping movingand recovering at workDavid Brentnall, Specialist Physiotherapist, AXISRehabilitation at Work15:30Networking and refreshment breakNetworking and refreshment break16:00Developing and implementing a mental healthCASE STUDY Psychological injury managementstrategyand implications of Industrial ManslaughterlegislationAlasdair Grant, General Manager – Client Relations,-Recovery PartnersErin Lowe, Health Services Manager, Safety, HumanResources & Environment Division, EndeavourEnergyPractical tips for management of psychologicalinjury prevention and providing a healthyworkplace-Due diligence and obligations of the employerin relation to mental health for primary andsecondary psychological injuryKylie Clayton, Regional EHS Manager - Australia &Indonesia, erscomp20Information Classification: General

16:30Preparing for and acquiring a self-insuranceCASE STUDY CSIRO’s wellbeing journeylicenseKylie Grady, Executive Manager Wellbeing and SafetyMichael Halloran, President, Safety Rehabilitationand Compensation Licensees Association andand Occupational Physiotherapist, CSIROGeneral Manager Injury Management, AustraliaPost17:00CLOSING Closing remarks from the ChairCLOSING Closing remarks from the Chair17:00END OF DAY ONE Networking drinks18:00DINNER Adria Bar and GrillRelax with peers at the Adria Bar and Grill, located on the sparkling Darling Harbour foreshore.*Dinner is included in all Conference Tickets. Additional Dinner Tickets may be purchased through our CustomerService team on 02 9080 p20Information Classification: General

SUMMIT DAY TWO Tuesday 18th February 2020THE FUTURE OF RISK08:50OPENING Opening Remarks from the Chair09:00The gig economy, the future of work and workers compensation- Implications of future of work on workers compensation schemes-Innovation in workers compensation schemesDeloitte09:30Workers compensation and the law: Significant FCA and HC decisions in the last 3 yearsRhett Slocombe, Partner, Hall & Wilcox10:00Innovations and creative problem solving in dispute resolutionPhil Jedlin, Director of Operations and Acting Workers Compensation Independent Review Officer, WorkersCompensation Independent Review Office (WIRO)10:30Networking and refreshment breakSELF INSURANCE & LEADERSHIP11:00CASE STUDY Preparing for and benefits of self-insurance-Insights from BlueScope’s experience of 90 years of self-insurance-Comparing Self Insurance in regulated schemes across states-Insights, expected and unexpected effects/benefits for workers and the companyLyal Hammond, National Workers Compensation Manager, BlueScope Steel11:30-CASE STUDY Proactivity and reactivity: The evolution of Mind Matters at AureconHow the flagship Mind Matters program has evolved to become more proactive and action-based over thelast 5 years, rather than reactive-Implementing tangible actions as part of a holistic strategy-The importance of refreshing your Mental Health First Aid training and how to respond in critical mentalhealth situationsLynna Marr, Health, Safety and Wellbeing Business Partner, Aurecon12:00How to influence workers comp from a leadership levelLana Hogno, GM Health Safety & Wellbeing, UnitingCare rscomp20Information Classification: General

12:30Lunch and networking breakAs part of registration please select preferred stream for each day. Delegates are able to switch between streamsthroughout the day.STREAM A: RTW, injury management and earlySTREAM B: Injury prevention and WHSintervention13:20Welcome back from Stream A ChairWelcome back from Stream B Chair13:30CASE STUDY Recovery Blueprint ProjectUsing behavioural insights to manageThis project will deliver a case management toolpsychological injurythat helps case managers match the right servicesto the right person at the right time. This way, weDaniel Palmer, Department of Education NSWcan ensure injured workers recover faster. We canalso ensure workers’ compensation groups runmore efficiently with increased financialsustainability.Dr Ross Iles, Monash UniversityJane Stevens, Executive, Services Industries,WorkCover Queensland14:00CASE STUDY Presumptive PTSD: theTasmanian ExperienceCASE STUDY Using technology (Fatigue RiskManagement Technology Solutions) for-Background to presumptive PTSD legislationimproved safety performance outcomes-Implementation processes and new claims--Implementation of technology (building theexperiencecase, stakeholder engagement/buy in to safetyChallenges and lessons learnedchange at every level of the organisationKiran Mudaliar, Manager, Injury ManagementAdvisory Service, Department of Police, Fire &Emergency Management TAS-What the data shows - key performanceimprovements, multi-site engagement,sustaining the changeKylie Clayton, Regional EHS Manager, Australia &Indonesia, erscomp20Information Classification: General

14:30CASE STUDY It didn’t happen overnight –Workplace Mental Health Research Programshifting from a culture of nonreporting toResearch project on role of work and workplacerecovering at worktrauma in precipitating mental illness in NSW-The steps to achieving cultural change over 2yearsemergency workers over 5 years-How a significant improvement in LTIFR hasBlack Dog Institutebeen enabled by a shift in focus to Recoveringat Work whilst simultaneously empoweringworkers to report incidents and injuries-The difference the support of management canmakeTina Thew, Acting Deputy Director Community Health,Physiotherapist, Hawkesbury District HealthServiceAnna Bishop, Hawkesbury District HealthService15:00CLOSING Closing remarks from the ChairCLOSING Closing remarks from the Chair15:10END OF SUMMITEND OF SUMMITPOST-SUMMIT WORKSHOPSWednesday 19th February 202009:00 – 12:30Workshop A Complex workers compensation claims managementThe landscape of work is changing, and so too are the ways in whichwe manage work-related, and non-work related injuries. Learn theskills, updated requirements, best practice tools, language, and tips foreffective communication in managing issues including:-Psychological injuries-Bullying and harassment-Drugs, alcohol and fatigue-Manual handling13:30 – 17:00Workshop B Workplace wellbeing and organisational culture-Proactively mitigating and managing health and safety risks-Developing a systematic risk management frameworkImplementing a holistic approach to workplace scomp20Information Classification: General

09:00 The gig economy, the future of work and workers compensation - Implications of future of work on workers compensation schemes - Innovation in workers compensation schemes Deloitte 09:30 Workers compensation and the law: Significant FCA and HC decisions in the last 3 years Rhett Slocombe, Partner, Hall & Wilcox