Transcription
Approval of Contract forServiceNow SoftwareSubscription ServicesAdministration CommitteeAugust 24, 2021Julius Smith, Ph.D.Vice President and Chief Information Officer1
Digital DARTThe Big End UsersHeadquartersITS/IVCCloud2
RecommendationRecommend approval of a resolution authorizing the President & ChiefExecutive Officer or her designee to award:C-2064183-01A two-year contract with Carahsoft Technology Corp.for ServiceNow Software Subscription Services for atotal authorized amount not to exceed 999,880.3
BackgroundThe purpose of this contract supports DART with an application to manage theend-to-end products and service delivery solutions of DART employee satisfactionwhen requesting human resources and technology services.4
Benefits to DART Improves productivity by streamlining the employee service experience Services can be requested directly from the service catalog by the employee Provides anytime, anywhere access to services, through a web portal Accelerates employee responsiveness and ensures business resilience Provides management with detailed analytics to ensure quality of service Department management modules used for human resources and technology5
Procurement ProcessStatement of Work CompletedDeveloped Independent Cost Estimate (ICE)Submitted to ProcurementCompeted through Texas DIR Contract C-2064183-01Selected Carahsoft Technology Corp.Pricing is determined to be fair and reasonable6
Contract ScopeAward contract to Carahsoft Technology Corp. for ServiceNow softwaresubscriptions servicesContract total cost: NTE 999,880Proposed Supplier: Carahsoft Technology CorpCost & Price considerations: Indefinite Delivery/Indefinite Quantity contract Price is determined fair and reasonable Included in the Technology Capital budget for FY2021 and 20-yearfinancial plan7
Justification8
Carahsoft TechnologyCorp.Experience: Founded in 1999 – over 20years of experience.Location: Headquartered in Reston,VACertified ServiceNow VendorCustomers: Capital Metro, Tarrant County,Parkland Health, University of North Texas9
Recommended Contract Award forBoard ApprovalApproval of a resolution to: Recommend approval of a resolutionauthorizing the President & Chief ExecutiveOfficer or her designee to award a two-yearcontract to Carahsoft Technology Corp, forServiceNow Software Subscription Services inan amount not to exceed 999,880 Approval of this contract will support theachievement of:– Board Strategic Priority 3: Innovateenhance mobility options, businessprocesses, and funding– Board Strategic Priority 4: Pursueexcellence through employeeengagement, diversity, development, andwell-being10
Thank you11
contract to Carahsoft Technology Corp, for ServiceNow Software Subscription Services in an amount not to exceed 999,880 Approval of this contract will support the achievement of: - Board Strategic Priority 3: Innovate enhance mobility options, business processes, and funding - Board Strategic Priority 4: Pursue excellence through employee
