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Town of Maggie Valley Finance OfficeThe Finance officer has responsibilities/duties that are set by state sta t ute (G.S.159-2S(a)) . A summaryof those duties are: To establish & maintain the accounting records (our accoun ti ng system is with SouthernSoftware and the program is financial Management ystem ) To disburse moneys (accounts payable and payroll) To make financial reports (monthly reports to the Board, annual financial statements) To manage receipt & deposit of moneys (cash flow, grant reimbursements, etc.) To manage debt service obligations To manage investments (idle funds)Since our Town is a small town and don't have a separate tax office, the fi nance office is also responsiblefor the tax collections. This includes getting the tax information from Haywood County into ouraccounting system and a tax bill out to the tax payers. The Town Manage r is the official Tax Collectorand all enforced collections or out of the ordinary tax issues are approved by the Manager beforebeginning any action . Throughout the year there are various orders that require board action such astax releases, order to collect current and delinquent taxes, and advertisement of delinquent taxes in thelocal newspaper.The finance office works closely with the Town Manager, who serves as t he Budget Officer anddepartment heads to create an annual budget and manage that budget t hroughout the fiscal year. Isthe coordinator for our benefits (medical, dental, supplemental, etc.), maintain employee records inFMS, liaison with Southern Software, BCBS, banks, workers comp/pro perty & liability, IT support, MartinStarnes & Associates, as well as other vendors as necessary.Various reports are due throughout the year to the IRS, NC DOR, NC ESC, LGC, NC DOT. It is the financeoffices responsibility to ensure these reports are accurate and timely.The finance office ensures that accounts payable (AP) are paid in a time ly manner to prevent late feescharged to the Town. Department heads are responsible to turning in requisitions with the appropriatebudget code. AP checks are run on a weekly basis.During the month of July the finance offices main focus is preparing for the annual audit. Our auditorsare on site the last week of July. The actual process for preparing for audi t usually starts in May whenwe are pull ing preliminary data together for auditors. The Town prepa res a omprehensive nnualfinancial .B eport each year. The basic requirement for the Local Government Commission is BasicAnnual Financial statements. We take our statements to the next level (CAFR) and submit our report tothe Governmental Finance Officers Association for review of the prest igious Annual Award of aCertificate of Achievement for Excellence in Financial Reporting. This is the highest form of recognitionin governmental accounting and financial reporting and its attainme nt represents a significantaccomplishment by a government and its management. We have submi tted since fiscal year ending2004 and have won the certificate each year.

Town of Maggie ValleyAdministration DepartmentAdministration is the hub of the town .Administration is affected by and affects all other departments within the town. This aspect alone,requires the employees to be flexible because of what may arise and must be dealt with at any giventime, but yet accomplish the day's duties in a timely manner while greeting people at the window andanswering the phone.Administration handles all revenues, taxes, business licenses, accounts receivables, accounts payable,payroll, oversees budget, bonds and investments, and reserves. Administration oversees all grants thatare awarded; which sometimes requires additional training. All aspects of administration/finances aremanaged according to legislation, policies and procedures. Administration handles human resourcesand all other related items such as distribution and organization of incoming applications, employeeinsurance and leave time. We record and edit the minutes of all meetings, then distribute them to theappropriate officials, staff members and the public. Administration organizes, collects and distributes allincoming and outgoing mail. We plan and direct the maintenance, filing, safekeeping, andcomputerization of all municipal documents.Administration keeps and maintains all public records adhering to the NC Municipal Records Retentionand Deposition Schedule. All public records have a retention schedule that ranges from one year topermanent retention. Public records consist of, but are not limited to ordinances, minutes, resolutions,grants, correspondence, payroll records, audits, and many more miscellaneous records governed by thestate. The latest retention and disposition schedule was updated and adopted September 2012. A reportmust be completed when records are destroyed . See attached index for records retentionAdministration handles all incoming calls and directs them to the appropriate party. We often act astelephone operators, chamber/visitor center hosts, and sometimes weather girls. Along with those calls,we maintain brush and white goods work orders. Administration tracks delivery and pickup of trashcans,and reports missed recycling/solid waste stops. We respond to requests for information from the public,other municipalities, state officials and state and federal legislative offices. Administration is the actingsecretary for the Public Works Department and the Sewer Department. Therefore we report street lightoutages and maintain a log of road repairs and snow removal requests and collect sewer impact fees .We coordinate and maintain office-tracking systems for correspondence and follow-up actions. Weresearch and organize information on a number of topics for both officials and private citizens. We assistwith contract administration duties, assisting with bid openings and the awarding of contracts.Administration maintains the sunshine list (252 members) as well as issues public notification of allofficial activities and meetings. We maintain the town's bulletin boards and website. We preparemeeting agendas and packets of related information. We prepare ordinances, resolutions, andproclamations so that they can be executed, recorded, archived, and distributed. We represent thetown at community events and act as liaisons for community committees.Administration processes claims against the municipality. We maintain files and log of claims, andcoordinate claim response and handling.

Administration oversees the booking/rental of the community center (pavilion) and now have begun tooversee the calendar for the festival grounds as well as collect insurance certificates, and all feesassociated with the use of the festival grounds i.e. trash, electric, recycling, and the deposit.The department is ever mindful of separation of duties and strive to keep checks and balances.Goals for 2014Our goal is to provide service to our citizens and business owners courteously in a timely and efficientmanner.Continue to be awarded the Certificate of Achievement for Excellence in Financial Reporting awarded bythe Governmental Finance Officers Association.To begin and earn points in the John Locke Foundation for transparency in local government.To attend seminars and continue to improve our education in each of our respected fields within theAdministration Department.To enhance, maintain and keep current the Town's website .To increase the Town's sunshine list members by 25%.To continue to cross-train within the department.

MAGGIE VALLEYPOLICE DEPARTMENTR.S. Sutton, Chief61 Summit DriveMaggie Valley, NC 28751828-926-4950 Fax 828-926-8950The Maggie Valley Police Department was implemented in 1974. During this period thePolice Department has had (3) Chiefs of Police. We became twenty-four hour coveragePolice Depa1iment in the early 90's. Before that time the Officers went hone around 12:30AM and were on call till the next morning. With the assistance of a Traffic Officer Grant weeventually went to 24 hours. Currently today we have one road Officer assigned to each 12hours shift, two Officers that work opposite of each other on the evening shifts, a Sgt. Thatsupervises them, one Detective Position, Captain Position, Administrative Assistant and theChief.Every Officer is required to complete 24 hours In-Service per year, Firearms Qualification,Intoxylizer Certification, Field Sobriety Ce1iification, Radar Ce1iification, DCI Certificationat a minimum. To further their training each Officer is required to complete 2 CriminalJustice Academy Classes per year. The Department currently has 2 Ce1iified LawEnforcement Instructors, 2 Certified Traffic Accident Reconstruction Experts, I CertifiedCriminal Investigator, 1 Certified Arson Investigator, 3 Officers that have received theirAdvanced Law Enforcement Certificates and 2 that have received their IntermediateCertificate. One Ce1iified K-9 Officer and one Certified DARE Officer.The new Police Depaiiment was moved into in 2007. The new building is equipped withtwo Interviews rooms that meet all requirements for Interviews and Interrogations. Anyoneis welcomed at any time to come visit and see our facility. Office hours are 8:00-5:00,Monday- Friday. We are dispatched by Haywood County Sheriff's Office. 11 (Part-time) We currently have 4 Officers that work on a regular basis; these Officersfill in when a full-time Officer is out, special events, training, etc .(ABC Officer) Officer D. Stephens works pati-time as our ABC Officer; OfficerStephens is retired from N.C. Alcohol Law Enforcement. This line item is funded bythe ABC Board.(DARE Program) The Police Department does the DARE Program for JonathanValley School. Officer Mackey is the Instructor for this program. This is oursecond year of doing DARE at the school. This has been a great addition to ourPolice Depaiiment and Community.(K-9 Officer) Officer Blaylock is our K-9 Officer, we are currently on our third dogand his name is Cairo. Officer Blaylock and the K-9 are certified through UnitedStates Police K-9 Association. Officer Blaylock has done a wonderful andprofessional job with our K-9 program.

Points of DiscussionVehicle RotationNarcan ProgramAED ProgramAmmunition IssuesTaser IssuesIn-Car Camera SystemsKARERelationship of Law Enforcement AgenciesDispatchEtc .2013 ngsResponse Repo1is259148Total OffensesTotal Offenses292297Total Offens esTotal Offenses33720178246174595