Planning, Supply Chain & Optimization Day 1

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Planning, Supply Chain & Optimization – Day 1SIG Leaders: Bill Boezinger (Walt Disney), Nick Oswald (Best Buy)

Safe Harbor StatementThe following is intended to outline our general product direction. It is intended forinformation purposes only, and may not be incorporated into any contract. It is not acommitment to deliver any material, code, or functionality, and should not be relied uponin making purchasing decisions. The development, release, and timing of any features orfunctionality described for Oracle’s products remains at the sole discretion of Oracle.Copyright 2017, Oracle and/or its affiliates. All rights reserved.

AgendaJoint Planning, Supply Chain & Optimization SIGTuesday (P&O Emphasis)Wednesday (SC Emphasis)Breakfast / Registration (8am)Breakfast / Registration (8am)Morning Session (9am)Morning Session (9am) Kick Off / Introduction & Goals Kick Off / Introduction & Goals Solution Overview & Roadmap Roundtable: Exception-driven Processes Modern Fulfillment Planning MIT Webcast Forecasting & Price Optimization (10am) Attendee Nominated Discussion #1 Science in Supply ChainLunch (12:15pm)Lunch (12:15pm)Afternoon Session (1:15pm)Afternoon Session (1:15pm) Cloud Engagement Maximizing Forecast Accuracy Attendee Nominated Discussion #2 Roundtable: Network Optimization & Product Flows Prioritization & Strategy Exercise Roundtable: Alternate Store Concepts & Fulfillment Strategies Summarize / Wrap-up Summarize / Wrap-upDinner – Hell’s Kitchen (6:30pm)Dinner - The News Room (6:30pm)Copyright 2017, Oracle and/or its affiliates. All rights reserved.

The P&O / SC / Science TeamSolutions Management DevelopmentMarc KoehlerSolutions DirectorScott LawrenceDev P&O / SCSenior DirectorDJ O’NeilSolutions ManagerTroy ParentDev ScienceSenior DirectorJustine ShiouSolutions ManagerMehdi KhosraviDev, RPASDirectorMike JohnsonSolutions DirectorBilly PepperQADirectorCopyright 2017, Oracle and/or its affiliates. All rights reserved. Sajith VijayanDev ScienceDirector

P&O / SC SaaS OfferingsEnabling End-to-End Processes on the Oracle CloudLegendStrategic PlanningAssortment PlanningMerchandise FinancialPlanning Cloud ServiceAssortment Planning & OptCloud ServiceItem Planning Cloud ServiceAssortment Planning EECloud ServiceRetail Demand ForecastingCloud ServiceDemand ForecastingScience &OptimizationMerchandise FinancialPlanning EE Cloud ServiceAssortment & Space Opt.Cloud ServiceCDT / DT Science CloudServiceAdvanced Clustering CloudServiceCopyright 2017, Oracle and/or its affiliates. All rights reserved. Configurable SaaSTemplate SaaS

Innovate Leveraging An Extensible FrameworkInnovation Workbench – Develop / Customize / DeliverDrive Customer Retention StrategiesBetter Understand Customer SentimentMake Smarter Store Fulfilment Decisions Based on Customer JourneyYour Innovation WorkbenchRetailer Specific Data SchemaCopyright 2017 Oracle and/or its affiliates. All rights reserved.

Retail Supply ChainCapability & Cloud Transformation Processv9 – v13.1v13.2 – v13.4v14 – v14.2v15v162002 – 20092010 – 20122013 - 201420152016 Launch RDF Cloud Service (SaaS) Aggregate Causal Modeling Automated Attribute BasedNew Item Setup Expand Short-Life Forecasting Modernize InventoryManagement & Ordering E2E Forecasting Expansiono Promotional Forecastingo RETL & RIB standardization Returns Forecasting in RDF Expand Science Incorporated inF&Ro Price effects & configurablescienceo Open API’s to support directintegrationo Assortment change impact inRDFo RPAS platform and core UI for allsolutionso Substitution transference in AIPo Baseline ForecastingFunctionality Productized RO & Repl Scienceo Configurable UI & Exceptions Introduction of AIPo Multi-tier planning & executiono Order smoothing & scalingo Advanced replenishment &reconciliation methods Streamlined Integration &Platform across suite Omni-Channel Supporto Customer Orders & externaldemand in AIPo Cross-Promo effects moduleintroducedo Slow moving item forecastingand replenishment optimizationo Overlapping promotion handling Expand Usability & Efficiencyo AIP dashboardo Multi-level distributiono Automated pack changes &supersessionArchitecture RPAS Solutions Migrate to RuleCentric Calculation Engineo Oracle Btree DB - Multidimensional Platform / CalcEngineo Global / Local Scalabilityo Internationalization andTranslation Supporto Dynamic Attribute & PositionPlanning Re-invention of thearchitecture; enabling a solidpush to the cloudo Launch of the RPAS Fusion UIo Deploy on Your Cloud of Choice Launch of Advanced ScienceEngineo Mining of T-Log Data To Drive FitFor Purpose Retail Results Real Time Integration with HSA Visual Plan w/ Images Doubling Down on TCO, Cloud,and Performanceo Extensible RDF SaaS introducedo Performance improvementsacross suiteo Single platform move for AIPo Intraday Ordering, Review, andApproval of orderso Non-integer pack and itemmanagemento Enhanced spoilage calculations& optionso Real-time OTB review &approval w/Exception Mgmnt Marked PerformanceImprovementso Faster User Experience Working the Way We Liveo RPAS on a Tableto Drag & Drop Images Enabling the Launch of OracleSaaS Serviceso On-line AdministrationCopyright 2017 Oracle and/or its affiliates. All rights reserved. Continued Evolution of SelfService Capabilities Additional User Experienceimprovementso Real-time Dynamic Hierarchyupdates

Oracle Supply Chain Planning & Execution OfferingsStore Inventory Accuracy & OperationsExecutionCentralized Inventory & Movement MasterRetail MerchandisingSystem(RMS)Store InventoryManagement(SIM)Consumer Demand ForecastsPlanningReceiving, Stocking, Shipping of InventoryWarehouse ManagementSystem(WMS)Inventory Plans, PO’s, Allocations & TransfersAdvanced InventoryPlanning(AIP)Retail Demand Forecasting(RDF)Optimal Replenishment ParametersOptimizationReplenishment Optimization(RO)11Copyright 2017 Oracle and/or its affiliates. All rights reserved.

LogFire At A Glance A leading warehouse management solution The predominant built-for-cloud solution in the marketplace Over 7,000 active WMS users More than 130 million transactions processed in 2016 Over 50 customersCopyright 2017 Oracle and/or its affiliates. All rights reserved. 12

Modern Fulfilment PlanningAgenda Omni-Channel Industry Trends & Challenges How to Fulfill Customer Expectations: Customer Journeys Oracle Retail MPF-CS Template Open Discussion/QuestionsCopyright 2017, Oracle and/or its affiliates. All rights reserved.

Oracle Retail’s Evolution of PlanningModern Fulfillment PlanningIncludes LocationPlanning to supportlocalized strategiesBasic Financial Budgetsby Total Company andEach DepartmentAccommodates for newbusiness strategies:Wholesale & Franchise,and Global ExpansionDigital Age introducesmultiple channelplanning (Stores & .COM)Copyright 2017, Oracle and/or its affiliates. All rights reserved. Fulfillment ChannelPlanning to account forcustomer journeys andorder planning

Consumer Shopping Behavior InsightsModern Fulfillment Planning44%Prefer to shop in-store and takeitems home67%Prefer to shop on mobile 26% to LY34%like to shop online and have goodsdelivered45%Prefer to shop on social media43%Prefer to shop on apps in-store oron-the-goCopyright 2017, Oracle and/or its affiliates. All rights reserved. 17

Reverse Logistics in an Omni-Channel WorldModern Fulfillment PlanningReverse cartsLogisticsIssues70%ofshoppingareabandonedof retailersbelievethattheir returns nsbeforecompletion,mainisvolumewith online sales growth Returnswillare increasenot plannedunsatisfactory Low full-priceresale of returnsreturns policyOnlyof returnedisOnly38%48%of retailershavemerchandisethe reverse logisticsRetailers makesoldreturnpolicies more attractiveat full-priceinfrastructure to supportan expected increasevolume in returnsSALES RRETURNS RGM R“Returns the Ticking Time Bomb,” Gartner, 20 January 2016.Copyright 2017, Oracle and/or its affiliates. All rights reserved. 18

Oracle Retail’s Perspective on Customer JourneysModern Fulfillment PlanningBuy In Store,Return to StoreTransferBuy Online, Return to StoreCopyright 2017, Oracle and/or its affiliates. All rights reserved. 20

Conversation StartersWhat additional customer journeys have you experienced?What impact do they have on your planning process and at what level?How have you tried to address these new customer journeys?What additional industry trends/challenges have you experienced?Have you tried to address any of those additional trends/challenges?Copyright 2017, Oracle and/or its affiliates. All rights reserved. 24

Discussion TopicsHow do you plan your Assortment?How do you plan for other business channels?(e.g. Wholesale / Franchise / Consignment / Mobile)How do you incorporate Location Planning into your process?Planning Implementation Survey:Planning Levels? 4th Dimension?Workbooks / Key Business Processes?Complexity (versions, hierarchies, measures, etc.)?Copyright 2017, Oracle and/or its affiliates. All rights reserved. 26

Prioritization & Strategy ExerciseOverview Each person will receive 100 in play money Decide which Enhancement Request buckets that you’d like to invest in UEXE2E Process / IntegrationEase of Mobile / AppsCustomer LoyaltyFulfillment PlanningSocial Media Analytics Each ER topic will have a corresponding bucket for you to place your into Make sure to invest all of your by end of Lunch Discuss your investment choices in today’s last sessionCopyright 2017, Oracle and/or its affiliates. All rights reserved.

Cloud Service Lifecycle ReviewCloud Roles by PhaseContractDirect Engagement Relationship MgmtService MgmtSolution ount RepresentativeSalesCustomer Success ManagerCustomer Management OfficeConsulting RepresentativeConsulting ServicesSituational Support Service Requests Product Defects EscalationsSupport EngineerOracle SupportCopyright 2017, Oracle and/or its affiliates. All rights reserved. 32

Cloud ImplementationLife-Cycle OverviewAssessCloud readiness assessmentContractProvisionProvision hardwareMigrateCloud enablementconfiguration changesValidateExtended CareFinal validation and Application managementacceptance of results services & Oracle supportProject Management & Cloud AdoptionCopyright 2017 Oracle and/or its affiliates. All rights reserved.

Continuous DeliveryIncreased Speed-to-Innovation and End-user Adoption through SaaS DeliveryTo ensure Customer success, Oracle is committed to providing continuous improvement to our cloudservice availability and functionality through our Continuous Delivery process.What is Continuous Delivery?Why Continuous Delivery?“Continuous Delivery is the ability to get changes ofall types—including new features, configurationchanges, bug fixes and experiments—intoproduction, or into the hands of users, safely andquickly in a sustainable way.”Low risk releases“Continuous Delivery” by Jez Humble, David FarleyFaster time to marketHigher qualityLower costsBetter productsHappier teamsCopyright 2017, Oracle and/or its affiliates. All rights reserved.

Release ProcessesNotification & DeferralNotifications:Release TypeAdvanced InformationAutomated NotificationsCustomer ValidationsWindowMaintenanceNA10 business days5 business daysMinor30 calendar days10 business days20 business daysMajor60 calendar days10 business days20 business daysHot-fixNAas neededas neededDeferral: Oracle recommends staying current Oracle supports deferring a maximum of 2 releases (i.e. supports latest 3 releases) Customers on unsupported releases may be subject to mandatory upgrade (versus hotfix to current)Copyright 2017, Oracle and/or its affiliates. All rights reserved. 40

Automated Testing ServicesIncreasing Efficiency of Up-taking Change Introducing RPAC support within the Batch Control Framework:– Supports end-to-end automated batch, integration and end-user process testing– Customer-defined via XML framework Domain Operations:– Consistency (e.g. measures exist)– Data Management (e.g. clear all measures, run expressions)– Data Validation (e.g. test specific values, test all values, test pop count) Workbook Operations:– Process Validation (build, refresh, calculate, commit, custom menu)– Data Management (e.g. clear, set, edit particular values– Data Validation (e.g. test specific values)Copyright 2017, Oracle and/or its affiliates. All rights reserved. 41

Conversation StartersWhat do you expect a partner to manage vs. do it yourself?What is your ideal approach to learning about new release capabilities?How would you incorporate Continuous Delivery into your support structure?How frequently do you want to take releases?Copyright 2017, Oracle and/or its affiliates. All rights reserved. 42

Discussion TopicsBusiness Intelligence and Supply ChainWhat tools and metrics do you use to evaluate Supply Chain capabilities?How are alerts leveraged within your business functions?What business intelligence opportunities do you see in the future?Forecasting & ReplenishmentHow have you customized RDF? Why?How do you handle forecasting and replenishment for slow moving items?How do you define causal variables? (i.e. mapping raw promotions to causals)Copyright 2017, Oracle and/or its affiliates. All rights reserved. 44

Continuous Delivery Increased Speed-to-Innovation and End-user Adoption through SaaS Delivery "Continuous Delivery" by Jez Humble, David Farley To ensure Customer success, Oracle is committed to providing continuous improvement to our cloud service availability and functionality through our Continuous Delivery process.