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Cisco SparkHybrid Servicesfrom Telstra Complete collaboration on one appFind out more
ContentsProduct summary03Integration with Telstra05Features06– Hybrid Call Service07– Hybrid Calendar Service08– Hybrid Directory Service08– Hybrid Identity Management Service09The Telstra Advantage10– Why Telstra?11Contact details12
CONTENTSBoost productivity and teamworkmore easily than you thoughtpossible with Cisco Spark HybridServices from Telstra.Our enterprise-grade software clientdelivers a truly unified collaborationexperience by integrated calling, meetingand messaging capabilities all in one.We have integrated our Telstra CloudCollaboration Cisco Powered (TCCCP)solution with Cisco Spark via our cloudcollaboration platform and secure globaldata networks.Now you can take advantage of complete,modern collaboration tools on one app forteams to message, meet, call, whiteboard,create and share. Integrate the app withcalendars, contacts, and enterprise callingsystems for a seamless user experience.Enjoy effortless switching betweencommunication modes. All with theconvenience of one number acrossyour Cisco phones.Product Summary Cisco Spark Hybrid Services from Telstra
Product Summary Cisco Spark Hybrid Services from TelstraCONTENTSBreak down the barriersImproving team efficiency is a priority for every business,especially with dispersed, mobile or time-poor staff.Common issues include:Empower staff impaired performance of mobile staff if theydon’t have full functionality on devices,Help staff save time performing daily tasks: wasted time and frustration switching toolsto access different features, restricted collaboration outside companywalls, and problems managing and securingmultiple systems.Cisco Spark Hybrid Services from Telstra helpto overcome these challenges.Your staff can more efficient and productivewherever they are, and so can the peoplewho manage the solution. Quickly schedule meetings Be easily contactable on any compatibledevice with a single number Respond faster on the communicationmode that suits the moment
Integration with Telstra Cisco Spark Hybrid Services from TelstraCONTENTSGet the most from Cisco SparkHybrid Services with TelstraTCCCPCISCO SPARK HYBRID SERVICESTELSTRA CLOUD COLLABORATIONCISCO POWEREDOne app.CISCO SPARKGlobal reach.Consistent experience.Telstra Global IP & SIP Connect NetworksBenefit from cloud-based voice and video calling, Cisco Jabberor Spark Messaging for 1:1 or team chat, file sharing and basicmeetings (or advanced meetings with Cisco WebEx) all in oneunified communications ecosystem.
CONTENTSFeaturesTake advantage of the range ofservices that can be deployedtogether or individuallyHybrid Call ServiceHybrid Calendar ServiceHybrid Directory ServiceHybrid Identity Management ServiceFeatures Cisco Spark Hybrid Services from Telstra
CONTENTSFeatures Cisco Spark Hybrid Services from TelstraFEATURESHybrid Call ServiceCisco Spark Hybrid Services links the TCCCP solution with Cisco Spark via our cloud collaboration platformand global networks to deliver a truly unified collaboration experience. Give your people access to all keycollaboration tools in the palm of their hand - call, message, meet and share, with no need to switchbetween applications.Add Hybrid Call Service to your Cisco Spark and unified communication for these advantages:Instantmeetings Instant desktopsharing with asingle click whenyou call anotherCisco Spark user.Mobile audio andvideo callingReachabilityVideo devicecallingUnified callhistoryCommunicationshistory in one place Use the CiscoSpark app as asoft phone. Make and receivecalls to co-workerson any numberreachable bythe desk phone. “Click-to-call” isaccessed withinthe app itself. Enterprise callingservices across alldevices with theapp and your officephone number. Simultaneous ringacross Cisco IPphone, CiscoJabber (answer onthe applicationthat best suits). Spark HybridServices create abridge between theTCCCP and Sparkplatforms. Make and receivecalls to/from otherCisco UnifiedCommunicationsManager registereddevices andexternal PSTNnumbers using theassigned number. All calls across theCisco Spark app,Cisco desk phone,Cisco Jabber client,and the enterprisephone system arestored in the Ciscocloud – allowingyou to keep track orreturn calls easily. Call history as wellas messaging isavailable from theCisco Spark appand your one-toone Cisco Sparkspace, if the personyou called is also aCisco Spark user.
CONTENTSFEATURESFeatures Cisco Spark Hybrid Services from TelstraHybrid CalendarServiceHybrid DirectoryServiceCisco Spark Hybrid Calendar Service takesinformation from Microsoft Exchange, Office 365,or Google Calendar to make scheduling meetingsmore efficient. You don’t require any plug-ins ormanual cutting and pasting of information.Cisco Spark Hybrid Directory Service simplifiesadministration. It takes the hassle out ofupdating user information in the cloud byautomatically synchronising with MicrosoftActive Directory on the Cisco CollaborationCloud. Hybrid Directory Service also removes theneed to manage multiple directory databases.You can schedule meetings and create a CiscoSpark space on any device. Adding the phrase“@spark” to the location line of the meetinginvitation automatically opens a new Cisco Sparkworkspace with invitees. It also automaticallypopulates the body of the invitation with themeeting join information and adds an artefact tothe team workspace so the team knows a meetinghas been scheduled.For end users, Hybrid Directory Service providesaccurate and up-to-date directory content for allCisco Spark users. Since profile data in the CiscoCollaboration Cloud is synchronised with thepremises (verified names, email addresses, andcompany avatars), it helps ensure your peoplecommunicate with the right people.
CONTENTSFeatures Cisco Spark Hybrid Services from TelstraFEATURESHybrid Identity Management ServiceYou can set up Single Sign-On (SSO) between Cisco Spark Services andyour Identity Provider so users can sign in to Cisco Spark through secureauthentication. It also provides a Single Sign-On between Cisco Spark andyour Active Directory Federation Services.Key features include:Ability to store yourencryption keys on siteSearch indexer:Ability to securely searchencrypted Cisco Spark contentAutomatic upgrades,alerts, and notificationsLocal logs and auditsof access to keys
The Telstra Advantage Cisco Spark Hybrid Services from TelstraCONTENTSThe Telstra AdvantageFull integration across platforms,applications, devices and networksTo further enhance your collaborationexperience, we have integrated our coreTCCCP solution with Cisco Spark and WebExvia Cisco Spark Hybrid Services and CiscoCloud Connected Audio-Service Provider.Telstra CloudCollaborationCisco Powered(TCCCP)WebEx andCloud ConnectedAudio-Service ProviderCisco SparkHybrid Servicesfrom TelstraCloudCallingMeetingExperiencesTelstra Global IP &SIP Connect networksTruly complete, unified collaborationto empower your businessBusinessMessagingCisco Sparkfrom TelstraThis is all underpinned by our global IP andSIP Connect networks with functionalitynatively integrated, giving you a consistent,high-quality experience.You can now enjoy complete and integratedcollaboration spanning presence, instantand persistent messaging, content sharing,calling, video conferencing and advancedmeeting experience.
The Telstra Advantage Cisco Spark Hybrid Services from TelstraCONTENTSWhy Telstra?We offer a complete and fullymanaged Cloud Collaborationsuite providing integrated voice,video and collaboration to simplifyand enhance the way you work.A fully integrated solutionOnetrustedpartnerWherever you are or aspireto be you can be assured of aconsistent, high-quality experience.This is made possible throughintegration of the Cisco platformwith the secure Telstra cloudand our global IP networks withSIP Connect.Ongoing innovation delivers thebest and latest capabilities, andsolutions are continually measuredand optimised to ensure peakperformance. All with the assuranceof one point of expertise.Consistent serviceexperienceFully managedNetwork integratedAdvanced toolsShared visionGlobally deliveredUnified systemsPerformance measuredTelstra/Cisco Alliance:Integrated architecture Innovation roadmap
Cisco Spark Hybrid Services from TelstraCONTENTSContact your Telstraaccount representativefor more detailsAustralia1300 telstra (1300 835 787) d-servicesInternationalAsia 852 2983 3388EMEA 44 20 7965 0000Americas 1 877 835 7872Australia 61 2 8202 5134t workforce/employee-effectivenessSalestg sales@team.telstra.comChannel Partnerspartners@team.telstra.com and are trade marks and registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556. Telstra Corporation Limited.Copyright, trademark and other intellectual property rights in this document are owned or licensed by Telstra Corporation Limited (Telstra) and protected by law.Information contained in this document is subject to change without notice and does not represent a commitment on the part of Telstra.As this document contains confidential information of Telstra, except as allowed by law or in accordance with your confidentiality agreement with Telstra (if any), it must not be disclosed in whole or part to any third party without Telstra’s consent.No part of this publication may be reproduced in whole or in part, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopied, recorded or otherwise, without the written permission of Telstra.Although Telstra has been using its due diligence to ensure that information contained in this document is accurate, it is not guaranteed to be error free. If you have any questions about the information (including its accuracy and completeness),please call your Telstra representative.DS206 MAR18
Cisco Spark Hybrid Services links the TCCCP solution with Cisco Spark via our cloud collaboration platform and global networks to deliver a truly unified collaboration experience. Give your people access to all key collaboration tools in the palm of their hand - call, message, mee
