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IHCP bulletinINDIANA HEALTH COVERAGE PROGRAMSBT2020109SEPTEMBER 29, 20202020 IHCP Works Seminar to be held virtuallyOctober 13-15The Indiana Health Coverage Programs (IHCP) is excited to announcethat providers can now register for the 2020 IHCP Works Seminar.This year the 3-day IHCP Works Seminar will be presented virtually.The seminar begins Tuesday, October 13, and continues throughThursday, October 15. There is no cost for the seminar; however,advance registration is required.The seminar features 3 full days of valuable information. Topicsinclude program overviews and specific program billing guidelines, aswell as other important IHCP information. This year’s seminar focuseson interactive and engaging content. Sessions will be led by DXCTechnology, Anthem, CareSource, Managed Health Services (MHS), MDwise, and the Family and Social ServicesAdministration (FSSA). For information about the full seminar lineup and to pick your “can’t-miss” sessions, see thesession descriptions and schedule attached to this bulletin.Seminar registrationProviders may register for the seminar online by visiting the Workshop Registration page at in.gov/medicaid/providers.Registration for the IHCP Works Seminar is a two-step process. During registration, you must first register for theseminar. After you have confirmed your registration, you must then register for each session you would like to attend.For help registering, visit the registration page for instructions, including the Workshop Registration Tool QuickReference.Session descriptions and the daily schedule are attached to this bulletin for reference. A link to this information is alsoavailable on the 2020 IHCP Works Virtual Seminar page at in.gov/medicaid/providers. Those who register online receiveimmediate registration confirmation. All registration is on a first-come, first-served basis, so sign up early for the bestselection. Registration for the virtual seminar will close on Thursday, October 8, 2020.Registration for special sessionsThree seminar sessions will be held on a different virtual platform than the other sessions: The Engaging with the Member Experience session will be held via WebEx. The MQ (Medicaid Questions): A Medicaid Quiz Show session will be hosted on Adobe Connect. The Cost of Poverty Experience (COPE) session will be hosted in Zoom, but requires attendees to preregister anddownload an application on their computer desktop.Page 1 of 3
IHCP bulletinBT2020109SEPTEMBER 29, 2020The appropriate web links for these sessions will be listed on the 2020 IHCP Works Virtual Seminar page at in.gov/medicaid/providers.Upon registration for the COPE or Engaging with the Member Experience session, providers will receive aconfirmation number for the session. To participate in these sessions, providers must email the IHCP Listens inbox atIHCPListens@fssa.in.gov with the following information: For the COPE session:1. Enter COPE Registration in the subject line of the email.2. In the body of the email include: Your confirmation number for this session from the registration tool The name and email address of the person attending the sessionNote: Before the seminar, providers will be required to access a desktopapplication to participate in the session. Instructions will be provided tothe email addresses sent to IHCP Listens. For the Engaging with the Member Experience session:1. Enter WebEx Seminar Registration in the subject line of the email.2. In the body of the email include: Your confirmation number for this session from the registration tool The name and email address of the person attending the sessionConnecting to a virtual sessionThe 2020 IHCP Works Seminar is hosted through Zoom video conferencing. Providers must visit the 2020 IHCPWorks Virtual Seminar page at in.gov/medicaid/providers on the day of their registered session to access theappropriate Zoom link and meeting passcode. The page lists three virtual (Zoom Room) links. Follow these steps:1. Click the hyperlink for the session for which you registered.2. After you click the appropriate Zoom Room link, you will be prompted to download Zoom if you do not have iton your system. Follow the download instructions.Note: Please allow enough time prior to the start of each meeting to complete any required meetingdownloads required for accessing the session.3. Launch the Zoom application and sign in to the meeting. Enter the passcode provided on the 2020 IHCPWorks Virtual Seminar page. Please make sure you are entering the passcode for the correct Zoom Room.4. You will then be placed into the session.To see which Zoom Room to choose, review the session schedule attached to this bulletin.Connecting to the WebEx sessionProviders registered for the Engaging with the Member Experience session will receive a WebEx meeting invitationprior to the session, which includes the hyperlink to access the WebEx platform. To ensure access to this session,see the Registration for special sessions section in this bulletin.Page 2 of 3
IHCP bulletinBT2020109SEPTEMBER 29, 2020Follow these steps to join the session:1. Click the WebEx link. You will be prompted to downloadWebEx if you do not have it on your system. Follow thedownload instructions.Note: Please allow enough time prior to the start of eachmeeting to complete any required meetingdownloads required for accessing the session.2. Launch the WebEx application to attend the meeting.3. Ensure that your audio is enabled when you join the session. Depending on your system’s settings, you mayhave to call in to connect your audio. Call in numbers will be available after the session begins.Connecting to the Adobe Connect sessionProviders must visit the 2020 IHCP Works Virtual Seminar page on the day of the MQ (Medicaid Questions): AMedicaid Quiz Show session to access the link to the Adobe Connect platform.Follow these steps:1. Click the Adobe Connect link.2. Ensure that Guest is selected, type your name, and click Enter Room.3. On the next screen, you will be prompted to open the room through your browser or through the application.4. Choose Open in Application and follow the download instructions. If you plan to log in using your mobiledevice, download the Adobe Connect app.Note: Please allow enough time prior to the start of each meeting to complete any required meetingdownloads required for accessing the session.5. Sign in as a guest using your name.Note: Do not log in to the session using Citrix or virtual private network (VPN). These services will not beable to play back audio.Questions?If you have questions about the seminar, registration, or technical issues, please contact the IHCP Works Seminarvoicemail at (317) 488-5072.QUESTIONS?If you have questions about this publication, pleasecontact Customer Assistance at 1-800-457-4584.COPIES OF THIS PUBLICATIONIf you need additional copies of this publication,please download them from the Bulletinspage of the IHCP provider website atin.gov/medicaid/providers.TO PRINTA printer-friendly version of this publication, in black and whiteand without photos, is available for your convenience.SIGN UP FOR IHCP EMAIL NOTIFICATIONSTo receive email notices of IHCP publications, subscribeby clicking the blue subscription envelopeor sign up from the IHCP provider websiteat in.gov/medicaid/providers.Page 3 of 3
2020 IHCP Works SeminarSession Descriptions and ScheduleSession DescriptionsThe following tables present the 2020 IHCP Works Seminar sessions and descriptions.DXC IHCP Works Session DescriptionsTitleShort DescriptionLong DescriptionFee-For-ServiceBehavioral Health 101Introduction to behavioralhealth servicesFee-For-ServiceBehavioral Health 201Overview of specificbehavioral health servicesFee-For-Service PriorAuthorization 101Prior authorization for FFSmembersLife of a ClaimUnderstand how a claim isadjudicatedPortal “How To” 101Understand how to usethe Provider HealthcarePortalFee-For-Service PortalSubmission CMS-1500Professional Primary andSecondary Claims 201Provider EnrollmentEasy and Efficienton the IHCP ProviderHealthcare Portal 101Unlocking the Secret ofUB-04 Secondary Claims201Understand how to submita professional claim(CMS-1500) the right wayThis session provides an introduction to the inpatient and outpatientbehavioral health services covered under the fee-for-serviceMedicaid benefit.This session provides more billing details on specific behavioralhealth services, including applied behavioral analysis (ABA), crisisintervention, and Medicaid Rehabilitation Option (MRO).This session provides an overview of the fee-for-service priorauthorization (PA) process, including how to request and review PAfor Traditional Medicaid members.This session provides an overview of the life of a claim at DXC.Have you wondered how your claims are processed? This sessionbreaks down the steps that apply to all claims submitted to DXC.Learn how prior authorization (PA), system edits and audits, pricing,and medical policy suspensions affect claim processing. Presenterswill also discuss ways you can correct your claims through theonline adjustment process. This session is ideal for those who arenew to Medicaid.This session provides a broad overview of the various functionsavailable through the Provider Healthcare Portal, including providerenrollment, member eligibility, prior authorization submission, andclaim submission.This session provides a comprehensive look at the claim submissionprocess for professional claims (CMS-1500). This session will alsoprovide key tips and answers to common questions about whyclaims may have denied.This session will answer all of your questions about the providerenrollment process, including steps to take when converting from anordering, prescribing, and referring (OPR) provider to a renderingprovider or completing a change in ownership (CHOW).This session provides a comprehensive look at the claim submissionprocess for institutional (UB-04) claims. This session will bespecifically focused on third-party liability and Medicare secondaryclaims.Understanding the IHCPprovider enrollmentprocessLearn how to navigateinstitutional (UB-04)secondary claimsFSSA IHCP Works Session DescriptionsTitleShort DescriptionLong DescriptionMQ (MedicaidQuestions): A MedicaidQuiz ShowParticipate in aninteractive quiz showwhile learning aboutMedicaidThis game show will provide a series of generic questions about theIHCP, including provider enrollment, prior authorization, and claimprocessing. Come have fun answering questions and learning moreabout specific processes! Note: This session will be held on theAdobe Connect platform.2020 IHCP Works Seminar Session Descriptions and Schedules1 of 8
TitleShort DescriptionLong DescriptionEngaging with theMember ExperienceSimulate the experienceof a pregnant patient onMedicaidIHCP Listens –Credentialing WorkshopHear the latest fromOMPP on credentialingNaloxone ProjectUnderstand EMSreimbursement fornaloxoneUnderstand the policyrequirements for EVVThis unique experience will break participants into small groups tosimulate the experience of a pregnant patient in the Medicaidprogram. Discussion will uncover how a member enrolls in theprogram and receives services both before and after the baby isborn. While this session simulates the experience of a pregnantmember, the discussion will draw conclusions applicable to all IHCPprovider types.Note: This session will be held on the WebEx platform. Spaceis limited in this session and preregistration is required.This presentation will be an opportunity for the Office of MedicaidPolicy and Planning (OMPP) to share current trends aroundcredentialing activities as well as solicit feedback from providers oncredentialing improvements.This presentation provides an overview of the new reimbursementprocess for emergency medical service (EMS) providers thatprovide naloxone.This presentation is geared toward personal care services providersthat are impacted by electronic visit verification. This session willprovide high-level details on the necessary steps providers need totake to be ready for final implementation.This recorded presentation will be a discussion from Jay Chaudhary(Division of Mental Health and Addiction director). He will discussthe impact of telemedicine and mental health services during thecoronavirus disease 2019 (COVID-19) public health emergency.This recorded presentation will be a discussion from Dr. LindsayWeaver (Indiana State Department of Health chief medical officer).She will discuss her experience with the State’s overall response tothe COVID-19 public health emergency.This recorded presentation will be provided by Allison Taylor(Indiana Medicaid director). She will provide an update on the Officeof Medicaid Policy and Planning’s strategic vision and direction forthe Medicaid program.Electronic VisitVerification (EVV) 101Keynote 1Hear from DMHAleadershipKeynote 2Hear from ISDHleadershipMedicaid DirectorGet the latest policy fromthe Medicaid directorAnthem IHCP Works Session DescriptionsTitleShort DescriptionLong DescriptionAnthem ClaimRequirements 101Introduction to claimrequirements andAnthem’s claimprocessing and paymentsystemsAn in-depth look intoprovider credentialing withAnthemHealth partners will receive claim processing updates and remindersand learn about eligibility requirements, the managed care model ofhealthcare delivery, prior authorization requirements, and the claimfiling process.Anthem ProviderEligibility andCredentialing 101Anthem UtilizationManagement 101Anthem WebsiteNavigation 101Anthem BehavioralHealth Interactive CareReviewer (ICR) 201JeopardyAn introduction toAnthem’s priorauthorization processA tour through Anthem’sProvider PortalA lesson in Anthem’s ICRprocess followed by agame of JeopardyThis session addresses all corners of the eligibility and credentialingprocess for Anthem. It will cover information about the credentialingscope, credentials committee, initial credentialing andrecredentialing, Health Delivery Organization (HDO) credentialing,sanction monitoring, the appeals process, and Anthem’scredentialing program standards.This session will outline Anthem’s prior authorization process. It willcover inpatient utilization management and outpatientprecertification (OPC) processes.Providers will review how to access Anthem’s most recent news andannouncements, manuals, directories, PA, eligibility and more.Attendees will see a live demonstration of Portal navigation.Health partners will learn about the benefits, products, and servicesavailable through the Interactive Care Reviewer (ICR), learn how toaccess them, and then participate in a game of Jeopardy to testtheir knowledge.2020 IHCP Works Seminar Session Descriptions and Schedules2 of 8
TitleShort DescriptionLong DescriptionProvider Rep Live:Marvin Davis LiveAnthem Screening, BriefIntervention and Referralto Treatment (SBIRT)SquaresThe Anthem BunchAn interview with ProviderRep Marvin DavisA lesson in Anthem’sSBIRT program followedby a game of HollywoodSquares that’s the way webecame the AnthemBunch!Take a tour of thefunctions of Availity withAnthem’s expertsThis interview conducted by Marvin Davis will highlight an issue thatwas successfully resolved using Anthem’s dispute process.Health partners will learn about the benefits of Screening, BriefIntervention, and Referral to Treatment (SBIRT) and then challengeeach other in Hollywood Squares to test their knowledge.Availity: A Guided ChatMeet your Provider Representative team through this fun BradyBunch-inspired introduction.Health partners will learn about Availity and how it can be used tolocate resources, submit forms, and look up prior authorization.CareSource IHCP Works Session DescriptionsTitleShort DescriptionLong DescriptionCareSource Claims 101Introduction to claimrequirements andCareSource’s claimprocessing and paymentsystemsAn introduction torequesting andrequirements for priorauthorizationsHealth partners billing for Hoosier Healthwise and Healthy IndianaPlan members will learn about claim filing requirements, submissionprocess, and instructions on filing disputes and appeals, and how toavoid the most common denial reasons.CareSource PriorAuthorization 101CareSource Dental 101Cost of PovertyExperience (COPE) 201An introduction toCareSource’s DentalBenefit Manager andprovides guidance fordental providersUnderstand the uniquechallenges facingHoosiers living in povertyVersant Superior VisionAn introduction toCareSource’s new VisionBenefit ManagerCareSource ProviderPortal 101A tour throughCareSource’s ProviderPortalAn explanation of theservices and outcomes ofCareSource’s Indiana ReEntry ProgramLearn information aboutCareSource’s newpayment systemCareSource ReturningCitizens Re-Entry 201CareSource ECHOPayments SimplifiedThis session addresses all the ins and outs of prior authorizations.Topics will include determining which services require priorauthorization and how to request prior authorization specifically onthe provider portal. Additional topics will include rules for specifictypes of services, retro authorizations, and the appeals process.This session will outline the relationship between CareSource andSkyGen. Dental providers will learn about claim submission,disputes, and prior authorizations.The COPE session will place providers in the position of a Hoosierliving in poverty and to experience the unique challenges facingthose living in poverty. The session will deepen providers’understanding of the social factors that impact healthcare deliveryand outcomes and foster community discussions which can lead tochange and new ways of thinking.Note: This session requires attendees to download anadditional application on their desktop. Space is limited in thissession and preregistration is required.Vision providers will be introduced to CareSource’s new VisionBenefit Manger: Versant Superior Vision. Providers will learn aboutMedicaid vision benefits, claim filing, and tools available to visionproviders.This session provides a tour through CareSource’s Provider Portalincluding registration, resource library, claims, and member reports.CareSource’s Re-entry program is one of the first of its kind in thecountry and is a pilot program with the Indiana Department ofCorrections. The Re-entry program’s goal is to improve outcomesand reduce recidivism.This presentation will introduce CareSource’s new payment system,how the payment system interacts with the provider portal,troubleshooting, and the virtual credit card program.2020 IHCP Works Seminar Session Descriptions and Schedules3 of 8
TitleShort DescriptionLong DescriptionCareSource BehavioralHealth 101Hear about updates toCareSource’s behavioralhealth coveragesCareSource Eligibility101Covers the process ofprovider credentialing withCareSourceBehavioral health providers will learn about CareSource’s updatesregarding substance use disorder (SUD), therapy, intensiveoutpatient program/intensive outpatient treatment (IOP/IOT),COVID-19, and claims and provider portal elements specific tobehavioral health services.This presentation outlines the credentialing process and accessingand registering for the provider portal. Providers that are not yetcredentialed with CareSource would be the ideal attendee for thispresentation.MDwise IHCP Works Session DescriptionsSession NameShort DescriptionLong DescriptionMDwise – Claims 101Covers PA, claimsubmission, billing,adjustments and denialsvs. rejectionsCovers MDwiseenrollment andcredentialingrequirementsThis presentation covers prior authorization (PA), claimsubmissions, claim billing requirements and adjustments, denials vs.rejections, and helpful resources.MDwise – Provider Portal101Discusses provider page,portal features, memberprofiles, and reportingThis presentation discusses the provider page, accessing the portal,and features of the portal (including claim status, member healthprofiles, and quality reports).MDwise – PriorAuthorization 101This presentation covers the process of submitting PA requests, PAtimelines and appeals, and contact and resource information.MDwise – How to AvoidThose Pesky DenialsCovers process of PAsubmissions, PAtimelines and appealsDemonstration onavoiding claim denialsMDwise – Introduction toMDwise OutreachVideo introduction to theprovider outreach teamThis video session goes beyond just “meet your rep”. MDwise isintroducing a provider outreach team. The video will detaildepartment enhancements.MDwise – Ask MDwiseHear answers toMDwise’s top questionsfrom a recent providersurveyIn this livestream webinar, MDwise will answer claim/nonclaimquestions from its provider survey. A live Q&A session will follow thewebinar.MDwise – EnrollmentCredentialing 101This presentation covers the MDwise provider requirements forenrollment and credentialing. It also includes information onenrollment forms, provider updates, how to disenroll, and contactinformation.In this session, MDwise will demonstrate how providers can avoidclaim denials.MHS IHCP Works Session DescriptionsSession NameShort DescriptionDescriptionClaims UB-04 and CMS1500An in-depth look at theclaim process for usingboth the UB-04 andCMS-1500 formsMHS Web Portal OverviewReview of the MHSportal and its featuresThis presentation covers how to submit different types of claims,issue resolution, and prior authorizations. It also covers how to usethe MHS online portal to submit CMS-1500 and UB-04 claims,request claim reconsiderations, and use different tools to monitoryour claims.This presentation will highlight the different tools the MHS portaloffers; member account management, member eligibility, analyticreports, durable medical equipment (DME) requests, claimsubmissions, and secure messaging.2020 IHCP Works Seminar Session Descriptions and Schedules4 of 8
Session NameShort DescriptionDescriptionMHS Prior AuthorizationsA broad overview of thePA process fromrequests to appealsAn introduction to theP4P programThis presentation covers the prior authorization basics from how torequest a PA to when PAs are necessary to using the MHS portal tomonitor PAs to appealing PA denials.In this presentation, you will learn about the Pay for Performanceprogram, its measures and targets, and the Partnership for Qualityprogram.This presentation covers provider enrollment, credentialing, andcontract management.MHS Pay for Performance(P4P)MHS Provider Enrollmentand CredentialingMHS Behavioral HealthPanel 201MHS Case ManagementPanel DiscussionMHS Home Health andSNF PanelAn in-depth review ofthe provider enrollmentand credentialingprocessHear about specificbehavioral healthservices from MHSexpertsHear about casemanagement from theMHS teamHear about home healthand SNF through apanel discussionMHS experts will discuss the top provider questions related tobehavioral health.MHS experts will discuss the top provider questions related to casemanagement.MHS experts will discuss the top provider questions related to homehealth and skilled nursing facilities (SNFs).2020 IHCP Works Seminar Session Descriptions and Schedules5 of 8
Session SchedulesThe following color code key corresponds to tables in the session schedule for the entity presenting.Color Code KeyFSSADXCAnthemCareSourceMHSMDwiseSession Schedule for Tuesday, October 13, 2020(CMS-1500/Professional Emphasis)Tuesday, October 13Zoom Room 1Zoom Room 2Zoom Room 3Life of a ClaimQ&A(8:30 a.m. - 9:25 a.m.)Utilization Management 101Q&A(8:30 a.m. - 9:25 a.m.)BreakBreakPay for PerformanceQ&A(9:30 a.m. - 10:25 a.m.)Eligibility 101Q&A(9:30 a.m. - 10:25 a.m.)Intro to MDwise Outreach(9:30 a.m. - 10:25 a.m.)BreakBreakBreakWebsite Navigation 101Q&A(10:30 a.m. - 11:25 a.m.)Portal "How To" 101Q&A(10:30 a.m. - 11:25 a.m.)Medicaid Director(10:30 a.m. - 11:25 a.m.)BreakBreakBreakClaims UB-04 andCMS-1500Q&A(11:30 a.m. - 12:25 p.m.)Ask MDwise!Q&A(11:30 a.m. - 12:25 p.m.)ECHO Payments SimplifiedQ&A(11:30 a.m. - 12:25 p.m.)LUNCHLUNCHLUNCHPrior AuthorizationsQ&A(1:30 p.m. - 2:25 p.m.)Claims 101Q&A(1:30 p.m. - 2:25 p.m.)KEYNOTE 1(1:30 p.m. - 2:25 p.m.)BreakBreakBreak8:30 a.m.8:45 a.m.9:00 a.m.9:15 a.m.9:30 a.m.9:45 a.m.10:00 a.m.10:15 a.m.10:30 a.m.10:45 a.m.11:00 a.m.11:15 a.m.11:30 a.m.11:45 a.m.Noon12:15 p.m.12:30 p.m.12:45 p.m.1:00 p.m.1:15 p.m.1:30 p.m.1:45 p.m.2:00 p.m.2:15 p.m.2:30 p.m.2:45 p.m.3:00 p.m.Dental 101Q&A(2:30 p.m. - 3:25 p.m.)Provider Rep Live(2:30 p.m. - 3 p.m.)NaloxoneQ&A(2:30 p.m. - 3:25 p.m.)3:15 p.m.3:30 p.m.3:45 p.m.4:00 p.m.2020 IHCP Works Seminar Session Descriptions and Schedules6 of 8
Session Schedule for Wednesday, October 14, 2020(Specialty Provider Emphasis)Wednesday, October 14Zoom Room 1Zoom Room 2Zoom Room 3PA 101Q&A(8:30 a.m. - 9:25 a.m.)Provider Portal 101Q&A(8:30 a.m. - 9:25 a.m.)Behavioral Health 201 PanelQ&A(8:30 a.m. - 9:25 a.m.)BreakBreakBreakBehavioral Health 101Q&A(9:30 a.m. - 10:25 a.m.)Claim Requirements 101Q&A(9:30 a.m. - 10:25 a.m.)BreakBreakProvider Enrollment andCredentialingQ&A(10:30 a.m. - 11:25 a.m.)Behavioral Health 101Q&A(10:30 a.m. - 11:25 a.m.)BreakBreakMedicaid Questions(11:30 a.m. - 12:25 p.m.)Note: This is an Adobe Connectsession (not Zoom Room 1).PA 101Q&A(11:30 a.m. - 12:25 p.m.)Screening, Brief Interventionand Referral to Treatment(SBIRT) Squares(11:30 a.m. - 12:25 p.m.)LUNCHLUNCHLUNCHProvider Portal 101Q&A(1:30 p.m. - 2:25 p.m.)Provider Eligibility andCredentialing 101Q&A(1:30 p.m. - 2:25 p.m.)KEYNOTE 2(1:30 p.m. - 2:15 p.m.)BreakBreakHow to Avoid Pesky ClaimDenials(2:30 p.m. - 3:25 p.m.)Claims 101Q&A(2:30 p.m. - 3:25 p.m.)8:30 a.m.8:45 a.m.9:00 a.m.9:15 a.m.9:30 a.m.9:45 a.m.10:00 a.m.10:15 a.m.Engaging with the MemberExperience(9:30 a.m. - 11 a.m.)Note: This is a WebEx session(not Zoom Room 3).10:30 a.m.10:45 a.m.11:00 a.m.Break11:15 a.m.11:30 a.m.11:45 a.m.Noon12:15 p.m.12:30 p.m.12:45 p.m.1:00 p.m.1:15 p.m.1:30 p.m.1:45 p.m.2:00 p.m.2:15 p.m.Break2:30 p.m.2:45 p.m.3:00 p.m.Behavioral Health 201(2:30 p.m. - 3:25 p.m.)3:15 p.m.Break3:30 p.m.3:45 p.m.4:00 p.m.Behavioral Health InteractiveCare Reviewer (ICR) 201Jeopardy(3:30 p.m. – 4:30 p.m.)4:15 p.m.4:30 p.m.2020 IHCP Works Seminar Session Descriptions and Schedules7 of 8
Session Schedule for Thursday, October 15, 2020(UB-04/Institutional Emphasis)Thursday, October 15Zoom Room 1Zoom Room 2Zoom Room 3EVV 101Q&A(8:30 a.m. - 9:25 a.m.)CMS-1500 201(8:30 a.m. - 9:25 a.m.)Returning Citizens Re-EntryProgram 201Q&A(8:30 a.m. - 9:25 a.m.)BreakBreakThe Anthem Bunch(10:30 a.m. - 11 a.m.)Versant Superior Vision(10:30 a.m. - 11 a.m.)BreakBreakPA 101Q&A(11:30 a.m. - 12:25 p.m.)Availity: A Guided Chat(11:30 a.m. - 12:25 p.m.)Case Management PanelDiscussionQ&A(11:30 a.m. - 12:25 p.m.)LUNCHLUNCHLUNCHEnrollment Credentialing 101Q&A(1:30 p.m. - 2:25 p.m.)UB-04 201Q&A(1:30 p.m. - 2:30 p.m.)Home Health and SNF PanelQ&A(1:30 p.m. - 2:25 p.m.)8:30 a.m.8:45 a.m.9:00 a.m.9:15 a.m.Break9:30 a.m.9:45 a.m.10:00 a.m.Web Portal OverviewQ&A(9:30 a.m. - 10:25 a.m.)10:15 a.m.Break10:30 a.m.10:45 a.m.11:00 a.m.Enrollment 101Q&A(10:30 a.m. - 11:25 a.m.)11:15 a.m.Break11:30 a.m.11:45 a.m.Noon12:15 p.m.12:30 p.m.12:45 p.m.1:00 p.m.1:15 p.m.1:30 p.m.1:45 p.m.2:00 p.m.2:15 p.m.Break2:30 p.m.Break2:45 p.m.3:00 p.m.3:15 p.m.Cost of Poverty Experience(COPE) 201(2:45 p.m. - 3:45 p.m.)IHCP Listens – CredentialingWorkshop(2:30 p.m. - 3:30 p.m.)3:30 p.m.3:45 p.m.4:00 p.m.2020 IHCP Works Seminar Session Descriptions and Schedules8 of 8
The 2020 IHCP Works Seminar is hosted through Zoom video conferencing. Providers must visit the 2020 IHCP Works Virtual Seminar page at in.gov/medicaid/providers on the day of their registered session to access the appropriate Zoom link and meeting passcode. The page lists three virtual (Zoom Room) links. Follow these steps:
