Transcription
SAP HybrisExpert Services:Qualitätssicherungfür erfolgreicheProjekteManuel Höhe SAP Hybris Service Delivery Managermanuel.hoehe@sap.com 05.04.2016
Why focus on Quality?3Customer Engagement & Commerce is ahigh-change environment Competitive changes Technology changes Business changesSAP Hybris extension of the platform notjust configurationProject delivery to embracechange and focus on quality on day 1
Project success depends on the right mix of participantsPartner-InvolvementQuality AssuranceRisk & ChallengesSAP HybrisPartnersIn 2015 the vast majority ofprojects was implemented bySAP Hybris Partners.SAP Hybris continuouslysupports those implementationto safeguard project success.Gartner recommends that atleast 8-10% of the projectbudget are allocated to meansof quality assurance!About 20% of softwareimplementations fail due tounderestimated risks andchallenges.SAP Hybris Expert Services helps to utilize your investment intoSAP Hybris best.
SAP HybrisExpert Services:Mission,Collaboration,Service Offering
Our goalSAP HYBRISEXPERTSERVICESWANTS YOURPROJECT TO BESUCCESSFUL.
Hybris Application Lifecycle FrameworkSAP Hybris has all the knowledge and expertiseHuge breath and depth of experience over manyyearsWork closely with our Product teams – know howsoftware is designed and builtSAP Hybris Application LifecycleFramework for Commerce (ALF)
Model of our collaboration: together for successCustomer Experience Content / ProcessesBrandVisionCulturePartner Experience Project implementationImplementation toolsTrained resourcesIndustry know howSAP Hybris ExperienceHybris Best PracticesDesign support and auditsQuality assuranceTrusted advisor
SAP Hybris Expert Services focusses onQuality Assurance in all what we do1. CoachingWe help your employees todevelop within the topic ofSAP Hybris.2. Audit / ReviewWe review your systemswith regards to scalability,future upgradability andbest possible use of SAPHybris standard features.3. Best PracticesWe work with provenapproach based onmultitude of projects andprovide references to otherimplementations.
Our Quality Services OfferingsQualityServices(Packages)Review / Audit withfixed scopeConsultingServicesContinuous supportIndividual consulting
SAP Hybris Expert Services OfferingRecommended: Consulting ServicesContinuous Quality Assurance (QA), risk management and SAP Hybris Best PracticesContinuous support for backlog topics, issues, performance and configuration topicsKick-OffGo LiveIteration 11. MilestoneArchitectureWorkshopIteration 22. MilestoneDesignReviewIteration 33. MilestoneCodeReviewMinimum: Quality Services/Packages (excerpt)Iteration 44. MilestoneSystemReviewIteration 55. MilestonePerformancePackage
Service Offering by Project PhasePrepareExploreCapabilitiesWorkshopReadiness ReviewRealizeDeployCode ReviewsArchitectureWorkshopsDesign ReviewRunGo Live SupportUpgrade & MigrationServicesSystem ReviewPerformancePackageGo Live CheckSolution Add-OnsConsulting Services: continuous support during project life-cycleQuality Services (minimum)Consulting ServicesOther Services (extract)
SAP Hybris Expert Services RolesService Delivery /Engagement ManagerEnterprise ArchitectBusiness Analyst /Product OwnerSenior TechnicalConsultant Single Point of Contact Advices on methodologyand governance structure Ensures usage of latestfeatures and conceptsGather and translaterequirements to SAPHybris features Ensure solid technicalproject foundation Suggests leadingpractices to fulfilrequirementsSupport developmentteam with best practiceand advice on how to useSAP Hybris Provides proof ofconcepts for possiblesolutions Performs qualitysafeguarding and reviews(e.g. code, system,performance) Recommends bestpractise for SAP Hybrisproject setupParticipate in ProjectGovernance/SteeringCommittee Brings hands-onexperience of severalenterprise projectsRecommends a suitablesolution architecture Collaborates withdevelopment teams Can play the role of aproduct owner and many more and many more
Sampleengagements ofSAP HybrisExpert Service
Examples of our engagements Continuous Quality Assurance for different customers e.g. in the Retail industryContinuous project support in the Telecommunications industryAudits in the field of Life ScienceCode optimization in the B2B areaSupport of international rollouts in the field of Fashion and AutomotiveTaking over project roles within Retail or in the High-Tech-industry
Wrap up
SAP Hybris supports your Project Quality1.2.3.Knowhow: SAP Hybris Wiki Expert Forum est Practices &CoachingQuality Assuranceby SAP Hybris Quality Services /Packages Continuous QA
SAP Hybris Expert ServicesSAP HybrisExpertServicesTrusted AdviserSafeguardingClose to SAPVendorHonest, critical,constructiveExperiencefrom manyprojectsClose to standardHolisticNeutralityKnowledge oftypical challengesKeep calm inthe project
Questions?
Quality Services (minimum) Design Review Code Reviews Review code quality, best practices, data model, project setupSystem Review Review architecture, data model, cataloguesReview overall hybris system, code quality via profiling,architecture, data modelPerformance Package Performance tests, tuning, architecture, web page profiling
Other Services (extract) Readiness Review KPIs, project vision, team structure, methodologyCapabilities Workshop Learn about hybris capabilities, architecture, gap/fitArchitecture Workshop architecture, data model, catalogs, integrationsProduct Owner Support Continuous Integration Configuration Business Analyst supports Product Owner, translating business needs into deliverySetup CI environmentLog Management and Monitoring Central monitoring capability
SAP Hybris Expert Services helps to utilize your investment into SAP Hybris best. Quality Assurance Gartner recommends that at least 8-10% of the project budget are allocated to means of quality assurance! Risk & Challenges About 20% of software implementations fail due to underestimated risks and challenges. SAP Hybris Expert Services: Mission, Collaboration, Service Offering. Our goal SAP .
