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LYNX Board AgendaBoard Date: 7/28/2005Time: 1:30 PMView The Summary ReportView the Audit Committee Agenda ReportLYNX Offices455 N. Garland Ave.Orlando, FL 328011.Call to Order & Pledge of Allegiance2. Approval of MinutesApproval of June 23, 2005 Board Minutes (pg. 3-5) 3. Public Comments4. Executive Director's Report5. Consent AgendaA.Ratification of Chief Executive Officer authorization to issue a Request for Proposal forAuditing Services. (pg. 6-7)6. Action AgendaB.Authorization to Issue a Request for Proposal for Operational Services for the DowntownOrlando LYNX LYMMO Service (pg. 8-9)7. Work SessionC.Business Plan Overview (pg.10-17)- Attachment8. Other Business None1 of opup%2.20Agenda%20Item/board display.asp?Date Board 7/28/2005 (1 of 2)7/19/2005 11:58:54 AM
LYNX Board AgendaSection 286.0105, Florida Statues states that if a person decides to appeal any decision madeby a board, agency, or commission with respect to any matter considered at a meeting orhearing, he will need a record of the proceedings, and that, for such purposes, he may needto ensure that a verbatim record of the proceedings is made, which record includes thetestimony and evidence upon which the appeal is to be based.In accordance with the Americans With Disabilities Act of 1990, persons needing a specialaccommodation at this meeting because of a disability or physical impairment should contactBill Hearndon (x3092) at 455 N. Garland Ave, Orlando, FL 32801 (407) 841-2279, extension3012, not later than three business days prior to the meeting. If hearing impaired, contactLYNX at (407) 423-0787(TDD).Information Items(For Review Purposes Only - No action required)D.May 2005 Ridership Report - FINAL (pg. 18-23)- AttachmentE.Paratransit June Ridership Report (pg. 24-25)- AttachmentF.Monthly Financial Reports (pg. 26-31)- AttachmentG.H.I.J.K.L.M.Procurement Activities (pg. 31-32)Communications Update (pg. 33-36)Planning Report (pg. 37-39)LYNX Central Station and LYNX Operations Center (LOC) Report (pg. 40-41)Employee Travel from late June through Mid-July 2005 (pg 42-43)Rail Updates (pg. 44-50)Federal Lobbyist's Activity Report (pg. 51-53)2 of opup%2.20Agenda%20Item/board display.asp?Date Board 7/28/2005 (2 of 2)7/19/2005 11:58:54 AM
LYNXCentral Florida Regional Transportation AuthorityBoard of Directors Monthly MeetingDATE:June 23, 2005PLACE:LYNX Central Station455 N. Garland Avenue2nd Floor Board RoomOrlando, FL 32801TIME:1:30 p.m.MEMBERS IN ATTENDANCE:ABSENT:Osceola County Commissioner Atlee Mercer, Chair Mayor Richard Crotty, Orange CountySeminole County Chairman Carlton Henley, V. Chair Mayor Buddy Dyer, City of OrlandoFDOT District 5 Secretary George Gilhooley1. Call to Order and Pledge of AllegianceLYNX Chairman Atlee Mercer called the meeting to order at 1:35 p.m., and Vice Chair CarltonHenley led the Pledge of Allegiance.2. Approval of May 26, 2005 Board MinutesVice Chair Carlton Henley moved to approve the minutes, FDOT Regional Secretary GeorgeGilhooley seconded, and the motion passed unanimously.3. Recognition ItemMs. Maria Urbino, Orlando Regional Chamber of Commerce, introduced Mr. David Odahowski,of the Edyth Bush Charitable Foundation; both individuals provided an overview and results ofthe ExtraCredit - Earned Income Tax Credit Campaign that provided tax preparation assistancefor working families. LYNX Central Station was acknowledged as a partner and for providing anonsite location for the program late January through March 9, 2005. Ms. Urbino presented acertificate of “Thanks” and a bouquet of flowers to Ms. Watson for LYNX’ participation, andalso acknowledged members from the Chamber who worked on the program.4. Public CommentsSheri Taylor, LYNX rider on the #9, #17 and #36, advised of safety issues at the RosemontSuperstop. She suggested that better lighting be installed to assist early morning riders as well asthe presence of a supervisor, due to illegal drug activity in that area.Chuck Graham, LYNX rider, thanked LYNX staff for helping with ticket purchases at the station,and expressed thanks for the 20.00 ticket book. He also suggested that paratransit drivers shouldbe given the same salary considerations as fixed-route drivers.3 of 53
Nichole Hugues, LYNX rider, asked that scheduling signs in the terminal be mounted higher andmade stationary to help the sight impaired. She also stated that some fixed-route bus drivers arenot announcing their stops.5. Executive Director ReportMs. Linda Watson, CEO, provided reorganization changes, acknowledged employees who wereplaced in new and interim positions, and announced that Mr. Robert Smith, interim COO, left totake a job in Chicago, IL. She advised that a total of fifteen positions, including nine filledpositions, were recently eliminated which will provide an annual savings to the agency of almost 900,000.Ms. Watson reported on the success of recent events, such as the All Star Roadeo that took placeon June 16, 2005 with participants Commissioners Mildred Fernandez and Bill Segal fromOrange County, “Fun Friday” activities at LYNX Central Station held on the third Friday of eachmonth, LYNX’ receipt of the annual Golden Brick Award sponsored by the DowntownDevelopment Board, the Chief of Staff’s upcoming participation in the ENO Transportationprogram for Transit Leadership, LYNX and Disney’s promotion to increase awareness of the #50to Disney and the Extreme Stunt Show at MGM studios, and unveiling of the new Business Planthat entails five goals to achieve over the next eighteen months. She provided an overview of theAfrican-American Chamber’s Workshop on June 21, and expressed the Chamber’s request tohold the workshop annually. She also commented on a public comment printed in the Sentinelthanking a LYNX operator who found and returned a cell phone to one of the passenger’s on hisbus.6. Consent AgendaA. FlexBus Design Contract AwardB. Resolution authorizing the seventh Amendment to the Money Purchase Plan to complywith IRS Notice 2005-5 relating to the distribution procedures for small accountsC. Authorization to Award a Contract to Workers Occupational Resource Center forOccupational Medical ServicesD. Adoption of the final Draft FY2006-2010 Transit Development PlanE. Authorization to Increase Coordination Agency Reimbursements by 1.00 per TripF. Authorization to negotiate reimbursements and cost savings measures with MVTransportationG. Authorizing Resolution to execute the Fiscal Year 2006 Transportation DisadvantagedTrip Grant and Rural Capital Assistance GrantMotion: Vice Chair Carlton Henley moved to approve Consent Items 6.A through 6.G, Mr.Gilhooley seconded, and the motion passed unanimously.7. Work SessionH. Preliminary FY 2006 Proposed Operating and Capital BudgetsMs. Linda Watson, CEO, provided an overview of Capital and Operating budget needs for FY’05-’06. Her presentation included current ridership statistics, future growth trends that mayrequire service expansion, goals for improving and growing the agency, an overview ofincoming revenue verses expenses, major impact items, federal preventive maintenance4 of 532
funding, ADA cost analyses, and capital project sources and expenditures. She summarizedby stating the LYNX Operating Budget would be balanced, identified the dollar amount thatcould be placed into Reserves in FY06, and noted the Federal Preventive Maintenance dollarswould remain constant.Discussion followed with the Board as to how the budget would be reduced if funding doesn’tbecome available; Ms. Watson advised that the budget could be tweaked a little, but due tomajor reductions already taken, the most probable method would be reduction of service forany significant dollar savings.Commissioner Henley requested staff provide statistics on how many dialysis patients arebeing transported to centers beyond their closest center.B. Cost Allocation Study ResultsMr. Alan Wulkan, Parsons Brinkerhoff, principal in charge of the funding model study withSharon Greene & Associates, provided an overview of the process and preliminary findings ofan equitable cost allocation for funding partners. The study will also identify potentialdedicated funding sources used by peers. He advised more information would be available bylate fall 2005.8. Other BusinessNoneMeeting adjourned at 2:35 p.m.5 of 533
Consent Agenda Item #5.ATo:From:LYNX Board Of DirectorsSylvia MendezCHIEF ADMINISTRATIVE OFFICERBlanche Sherman(Technical Contact)Aneth Williams(Technical Contact)Phone:407.841.2279 ext: 3129Item Name:Ratification of Chief Executive Officer authorization to issue a Request forProposal for Auditing Services.Date:7/28/2005ACTION REQUESTED:LYNX staff is requesting, Board ratification of the Chief Executive Officer’s authorization toissue a Request for Proposal (RFP) for Auditing Services.BACKGROUND:On March 22, 2001, based on the results of RFP 01-002 for auditing services, the LYNX Boardof Directors approved the award of contract 01-002 to the firm of Ernst & Young LLP. On June29, 2005, Ernst & Young informed LYNX of the need to terminate the four (4) year auditingservices relationship. Over the past two to three years, Ernst & Young LLP has experiencedsubstantial increases in their work as related to the Sarbanes-Oxley Act of 2002. This Actrequires increased scrutiny of the effectiveness of internal controls, dedication to understandingthe clients business risks and issues, and training to further enhance the focus on audit qualityand technical accounting knowledge, which has resulted in increased auditing fees to LYNX.Such requirements have limited available resources and increased costs for Ernst & Young LLP.Therefore, they have decided not to pursue the final option year of their contract. Receipt of thisnotice required urgency in issuing an RFP prior to Board approval to ensure that a contract wasawarded and a new auditing firm was in place no later than mid September 2005.The Single Audit Act Amendments of 1996 require state or local governments that expend 500,000 or more in a year in Federal Financial Assistance to have an audit conducted for thatyear in accordance with the Office of Management and Budget (OMB) Circular A-133. Inaddition, the State of Florida recently enacted similar legislation, the Florida Single Audit Act,related to audits of State Financial Assistance. Pursuant to these Acts, LYNX needs to continueits auditing services and acquire a firm that will provide quality services at a competitive rate.6 of 53
Staff issued the RFP on July 15, 2005 and expects to receive several responses from qualifiedfirms. Proposals are due on August 5, 2005. Staff plans to bring this item for Board approval onAugust 25, 2005.Prior expenditures for these services through Ernst & Young are as follows:ProjectsFY2001 Annual AuditFY2002 Annual AuditFY2003 Annual AuditFY2004 Annual AuditFY2004 Annual Audit – Additional FeesTotalDollar Amount 64,500 64,500 68,000 80,000 10,910The additional fees reflect payment of services associated with completing the auditrequirements for the National Transit Database Report, fixed assets expenditures, actuarialanalysis, and preparation of the Comprehensive Annual Financial Report.FISCAL IMPACT:The proposed total budget for Auditing Services in FY2006 is 93,000 for fiscal year end 2005work.7 of 53
Action Agenda Item #6.BTo:From:LYNX Board Of DirectorsLinda WatsonEXECUTIVE DIRECTOREdward Johnson(Technical Contact)Phone:407.841.2279 ext: 3017Item Name:Authorization to Issue a Request for Proposal for Operational Services forthe Downtown Orlando LYNX LYMMO ServiceDate:7/28/2005ACTION REQUESTED:Authorization to issue a Request for Proposal (RFP) for the operation of the Downtown OrlandoLYNX LYMMO Bus Rapid Transit Service through a private transportation provider.BACKGROUND:In 1983, LYNX and the City of Orlando/Downtown Development Board initiated the MeterEater service, which consisted of 5 trolley style buses to serve the downtown parking garagesand major downtown destinations for a 0.25 charge. The purpose of the service was to reducethe growing congestion in the core area of Downtown Orlando. The City and LYNX transitionedthe Meter Eater service to the FreeBee, with 8 regular buses serving the downtown area at nocharge.From 1989 – 1995, LYNX and the City pursued a downtown rail streetcar, known as OSCAR,through the Federal process for rail projects. Through this process, the “best bus” option waschosen over the rail streetcar option as the best opportunity for downtown. In January 1995, theservice was renamed LYMMO and the routing was adjusted to allow for construction ofexclusive bus lanes. Construction started in the Spring of 1996 and was completed July 1997.LYMMO started service August 4, 1997 with 10 low floor Compressed Natural Gas buses at nocharge. In an agreement initiated on January 22, 1998, LYNX partnered with the City of Orlandoand the Downtown Development Board to provide free transportation. The service receivedworldwide recognition for its Intelligent Transportation Systems (ITS) components, innovationon dedicated lanes for service delivery and clean burning fuels for its emission system.Ridership on the LYMMO has consistently been over 1,000,000 per year since inception,whereas ridership on the FreeBee was approximately 500,000 per year. The average operationsand maintenance cost for LYMMO is approximately 1.2 million per year.8 of 53
The City of Orlando and the Downtown Development Board has commissioned a comprehensivedowntown transportation study that will review continued growth in the City center, congestionand recommend solutions.Recognizing the benefits of the LYMMO service over the past ten years, the City has determinedthat an expanded LYMMO service would be beneficial in managing the growing congestion. Inan effort to meet the growing demand, without the benefit of increased financial resources, thefunding partners have asked LYNX to review its efficiencies to determine if it could operatemore efficiently thereby freeing dollars for service enhancements.It is the intent to select one or more contractor(s) to provide services based on four options:service delivery, maintenance of vehicles, provision of vehicles and passenger amenitymaintenance. The transportation service options to be considered by LYNX to private providersare intended to be equal in quality to other LYNX services. The services should be transparent tothe passenger.Projected schedule of the Proposed RFP:Issuance of the Request for ProposalPre-ProposalWritten Questions Due ByDue Date for ProposalsCommence Individual reviews of ProposalSource Evaluation meeting Phase IISource Evaluation Meeting Phase III{Oral Presentations}LYNX findings to DDBBoard ApprovalAugust 2005August 2005August 2005August 2005September 2005September 2005September 2005September 2005October 2005DISADVANTAGE BUSINESS ENTERPRISE (DBE) PARTICIPATION:LYNX has established an overall goal of 12.25% participation by certified DisadvantagedBusiness Enterprises (DBEs) in procurements of goods and services. All businesses to beconsidered DBEs for the purposes of achieving this goal must provide with its bid/proposal, acurrent certification from the approved U.S. Department of Transportation (DOT) UnifiedCertification Program within the State of Florida.FISCAL IMPACT:The fiscal impact to this request will be equal or better than existing costs for the current service.For fiscal year 2004 the total cost for service was 1,190,373. Based on the first five months ofservice in fiscal year 2005, the projected cost will be 1,193,954 annualized.9 of 53
Work Session Item #7.CTo:From:LYNX Board Of DirectorsLinda WatsonEXECUTIVE DIRECTOREdward Johnson(Technical Contact)Phone:407.841.2279 ext: 3017Item Name:Business Plan OverviewDate:7/28/2005Linda Watson, CEO, will provide an overview of the new LYNX Business Plan. A draft of theplan is provided as an attachment.10 of 53
LYNX Business PlanGOAL #1:Operate LYNX “Like a Business” – Efficiently & Productively!WHY:Provides Cost savings for innovations & service expansionBuilds credibility –“LYNX is a good value for themoney!”Shows commitment and accountability to the publicResults in working smarter with streamlined processesACTIONS!Strengthen Internal Business OperationsWhatWhoWhenConduct Comprehensive operating analysis (COA)Establish a comprehensive internal audit programConduct maintenance auditPlanningInternal AuditorMaintenance DeputyMarch ‘06Aug. ‘05Sept. ‘05Success!Results in efficiency process changes. Internal audit of aminimum of 3 major & 1 minor audits.Develop plans to ensure efficient and effective expenditure of organizational monetary assets.WhatWhoWhenUpdate short- & long-term financial planReengineer Capital Improvement Program (CAP)Create 2-year budget processReduce paratransit costsReduce LYMMO costsImplement UCF Free FareExplore Joint partnershipsPrioritize & implement requested automationUpdate Bus Stop StandardsFinance ManagerGrants ManagerBudget ManagerParatransit ManagerTransportationPlanningPlanning/Mktg.IT ManagerPlanningDec. ‘05Sept. ‘05May ‘06Dec. ‘05Oct. ‘05Sept. ‘05On-goingAug. ‘05Dec ‘05Success!Results in Senior Management prioritized projects & Department level work plans,including timeline & cost.Update and streamline policies and procedures to reflect rules, process flow, and responsibleparty11 of 53
WhatPurchasing & ContractsFinanceHuman ResourcesProperty ManagementRecords ManagementRisk ManagementWhoProcurement ManagerFinance ManagerHuman ResourcesProperty OfficerProcurement ManagerRisk ManagerWhenSept. ‘05Dec. ‘05July ‘05Jan. ‘06Sept. ‘05June ‘05Success!Results in process procedures & role definition for contractmanagement, financial management, & operationaloversight to bring project in on time, at budget. Also,provides objective process flow diagram for major areas.GOAL #2:Optimize Morale – Promote employee enthusiasm & dedication “To be the bestdarned transit system in the world!”WHY:Attracts and keeps the best and brightest employeesInstills a sense of pride and teamworkPromotes creativity and innovationHappy employees are productive employeesACTIONS!Conduct analysis of compensationWhatWhoWhenDetermine market levels of grades & wagesHR Benefits Mgr.Oct. ‘05Success!Results in internal & external market pay parity viaphased implementation plan.Initiate agency-wide comprehensive training & communication programWhatCommunicate to employees:- Employee town-hall style meetings- LYNX’ direction- Employee Newsletter- Board SummariesExpand Transit Ambassador Program toAdministrative Employees “Everybody’s Business”Roll out “People First” Program12 of 53WhoWhenCEOCEO & ChiefsMarketing Mgr.MarketingAug/Sept 05Aug/Sept 05Bi-monthlyMonthlyTransportation DeputyEEO OfficerMar/Apr ‘06Jul – Dec. 052
Implement DiSC/Team Building TrainingImplement LYNX UniversityImplement Whale DoneConduct 20-hour Supervisor Training (PerformanceAppraisals, Discipline, etc.)Develop/Implement Job ShadowingSuccess!HR GeneralistHR GeneralistHR GeneralistJun 05-Apr ‘06Feb. ‘06Mar ‘06HR GeneralistHR GeneralistMar 06June’ 05/Aug ‘06Results in enhanced employee skills for optimal performance, & promotionalopportunities. (Annual Employee survey to measure effectiveness. Othermeasures are # of promotions, retention %, # of grievances)Initiate employee activities to promote a “LYNX-family” friendly work environmentfor employees & customersWhatWhoWhenPromote Fun Fridays – Terminal EntertainmentHost Holiday Covered Dish Luncheons/Bake SalesHold Employee Appreciation BarbecueSeek out Company-wide Joint ProjectsRevamp Employee Suggestion ProgramRefresh Employee Recognition ProgramHold Roadeo w/ Fun Filled DayMarketing Mgr.HRHRCEO – ChiefsHRHROpsMay ’05 - MonthlyNov/Dec ‘05Sept. ‘06OngoingNov. ‘05Dec. ‘05Apr ‘06Success!Results in enhanced employee interaction, enthusiasm, &communication for optimal performance. (Annualemployee survey to measure effectiveness)GOAL #3: Boost the LYNX Image – Project “World-Class Transit System”WHY:Be recognized as the authority on public transportationRegain our national status as the best transit system in the countryIncrease community and regional respectBe recognized as a key partner of the regional economic developmentengineACTIONS!Develop a comprehensive media relations strategyWhatSurvey stakeholders on existing imageDetermine target marketsEstablish messagesWhoMedia RelationsMedia RelationsMedia Relations13 of 53WhenJul-Aug 05Jul-Aug 05Jul-Aug 053
Establish plan for various media outletsPartner with governments on bus turnoutsSuccess!Media RelationsPlanning/OperationsJul-Aug 05Oct 05Results in clear media focus enabling multiple releasesmonthly to government access TV, local channels, radio,print media, & Industry publicationsInitiate briefings to funding partners, key stakeholders & other selected officials.WhatDevelop Target Message customized to specificaudienceSuccess!WhoWhenGov’t / Mktg./ Bus. RelJul-Aug2 briefings per year with each funding partner, keystakeholders, and elected officials, to include othertransportation providers (Expressway Authority, Airport,FDOT), Universities, Downtown Development Board,MetroPlan, Community Organizations (Chambers & CivicGroups), Transit Advocates & User Groups, Social Service& Faith-based organizations, etc.Take the LYNX story to the communityWhatImplement “LYNX Cares” Volunteer ProgramMeet with individuals & groupsEstablish LYNX Speakers BureauSuccess!WhoBusiness RelationsBusiness RelationsGov’t AffairsWhenOctMonthlyAug. ‘05Results in a list of LYNX speakers, a list of topics, targetaudiences, a timeline and a plan for implementing.GOAL #4: Strengthen LYNX’ Financial PositionWHY:Meets the growing community’s mobility needsPays for, implements, and maintains service upgradesImplements short and long-term plansAllows the innovations necessary “to be the best darn transit system inthe world”14 of 534
ACTIONS!Establish friends of LYNX databaseWhatCollect & automate existing & new dataSuccess!WhoGov’t AffairsWhenJul ’05 - MonthlyResults in database listing of key contacts, address, phone,email, fax, and relationship to LYNX which enhances theability to communicate in an efficient mannerPursue development of new revenue sources including dedicated fundingWhatExplore partnershipsSearch grant opportunitiesResearch creative financing opportunitiesConsult with other Transit goingOngoingJan 06Jan 06Results in a table of funding source options, methodfor securing each, and anticipated revenue, includingcost allocation consultant recommendations for expandingfunding sourcesActivate grass roots initiatives to promote stable fundingWhatDevelop a political strategyIdentify appropriate resources including localleaders, congressional leaders, and lobbyist.Craft messages & factsCreate scheduleWhoGov. Affairs ChiefGov. Affairs ChiefWhenDec. ‘05Dec. ‘05Gov. Affairs ChiefGov. Affairs ChiefDec. ‘05Dec. ‘05Success!Results in a plan to conduct meetings with fundingpartners, key stakeholders, and community leaders/groupsto maximize options, buy-in, & support.GOAL #5:Provide First-Rate Customer Service – Superior Service that ExceedsExpectations & provides optionsWHY:Grows ridershipExpands the diversity of our customer base15 of 535
Promotes support within the communityGains recognition as the thread that “LYNX” (links) the community togetherContributes to solving regional congestionPositions LYNX as a leader in interconnectivity of transportation optionsACTIONS!Enhance external customer service amenitiesWhatImprove downtown service to addressgrowth & development plansAdd 20 New Passenger Shelters40 Refurbished Passenger SheltersDevelop & implement an Adopt-a-Shelter ProgramConduct Secret ShopperExplore decreased deadhead, increasedfrequency, new service, etc.Develop neighborhood Circulator Routes &experimental small us. RelationsMarketingPlanningDec 05Sept 06Sept o6Sept/Oct 05Sept/Oct 05April 06Planning/OpsSept/OctResults in service re-engineering, total shelter increase, enhance shelterappearance and customer service.Establish customer appreciation programs by June 2005.WhatConduct Customer SurveyImplement Traveling Free Ride Checkered BusShow Customer appreciation with Fun FridayConduct Give-away ContestsInitiate Cool Crew ProgramConduct Communities in Motion DayDevelop Celebrity Ride-alongsSuccess!WhoMarketing ManagerPlanningMarketing ManagerMarketing ManagerMarketing ManagerMarketing ManagerGov’t lyMonthlyMonthlySept 05 & 06RandomResults in increased ridership. Effectiveness measured bysurvey results & ridershipDevelop Intermodal Transportation System visionWhatMultimodal Rail ConnectionsFinancial PlanPartner with METROPLAN toEducate Elected Officials16 of 53WhoPlanningFinanceWhenSept 06Update annuallyCEO/Gov’t AffairsOn-going6
Success!Results in a plan that incorporates future development ofinterconnecting commuter rail, light rail, BRT, paratransit, & fixed route.G:\Shared\EXE\CAROL\Business Plan Final Jun 20 05.doc17 of 537
Information Item D: Ridership ReportTo:From:LYNX Board Of DirectorsEllisa DarnallInterim Chief OperatingOfficerGlen Waters(Technical Contact)Terry Jordan(Technical Contact)Jennifer Clements(Technical Contact)Phone:407.841.2279 ext: 3036Item Name:May 2005 Ridership Report - FINALDate:7/28/2005May 2005 – FinalDuring the month of May 2005, LYNX had a system-wide total of 1,994,524 passenger boardings.Comparison to previous year’s ridership represents an increase of 2.2% over the 1,951,932boardings recorded in May 2004. Ridership for all services during May 2005 averaged 77,378passengers per weekday, a minor decrease of -0.5% when compared to 77,804 passengers perweekday averaged in May 2004.Fixed route ridership totaled 1,934,539, an additional 45,133 riders above the 1,889,406 riderscarried in May 2004 (or an increase of 2.4%). Comparisons of May 2005 to the prior month’sboardings (April 2005) reflect a decrease in ridership of -2.5%. This ridership decline is indicativeof the Memorial Day holiday in combination with the end of the public school year. Previousyears have displayed similar trends.When comparing individual route ridership during May 2005 to May 2004, six routes (Links 1, 2,12, 14, 16 and 34) experienced declines in ridership greater than 10%. Service Planning staffcontinues to monitor these Links for continued declines and opportunities for improvements.Route Decreases Greater Than 10% Link 1 – North Orange Avenue/Altamonte Springs (-15.0%)Link 2 – Colonialtown (-42.0%)Link 12 – Buenaventura Lakes/Boggy Creek (-12.3%)Link 14 – Princeton Street/Plymouth Apartments (-22.6%)Link 16 – College Park/The Meadows (-12.8%)18 of 53
Link 34 – Sanford/Goldsboro (-13.2%)In contrast May 2005 produced fourteen routes (Links 21, 24, 33, 37, 42, 43, 46, 51, 54, and 300304) with increases of 10% or greater when compared to May 2004.Route Increases Greater Than 10% Link 21 – Carver Shores/Tangelo Park ( 11.8%)Link 24 – Millenia ( 23.1%)Link 33 – Midway/Sanford Airport ( 72.6%)Link 37 – Park Promenade Plaza/Florida Mall ( 13.0%)Link 42 – International Drive/OIA ( 14.4%)Link 43 – Central Florida Parkway (31.5%)Link 46 – West S.R. 46/Seminole Towne Center ( 18.1%)Link 51 – Conway/Orlando International Airport ( 13.9%)Link 54 – Old Winter Garden Road ( 15.4%)Link 300-304 – Downtown Disney Directs ( 12.6%)19 of 53
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Information Item E: Ridership ReportTo:From:LYNX Board Of DirectorsEllisa DarnallInterim Chief OperatingOfficerWilliam Hearndon(Technical Contact)Phone:407.841.2279 ext: 3036Item Name:Paratransit June Ridership ReportDate:7/28/2005Ridership InformationThere were 56,399 trips booked in June 2005. Of the 56,399 trips scheduled to operate, 9,344(16.57%) were cancelled and 1,996 (3.54%) were classified as “no-shows.” The number ofbillable trips provided by Paratransit Operations in June 2005 was 45,059 (79.89% of the totaltrips booked), with an additional 3,332 trips provided to Personal CareAttendants/Escorts/Companions.The total number of billable trips provided by the coordinated system for the fiscal year to date sonalCareAttendants/Escorts/Companions. These trips were provided to customers who are elderly,transportation disadvantaged, or disabled.In fiscal year 2005, we have budgeted 42,461 billable trips per month. We have exceeded ourbudgeted billable trip level by approximately 6.10% in June 2005. Year-to-date, we are over ourbudgeted billable trip level by approximately 6.45%.A rolling 13-month report is provided to compare service today to service a year ago. The finalcolumn shows percentage of change from June 2004 to June 2005.24 of 53
Information Item F: Financial ReportsTo:From:LYNX Board Of DirectorsSylvia MendezCHIEF ADMINISTRATIVE OFFICERBlanche Sherman(Technical Contact)Phone:407.841.2279 ext: 3129Item Name:Monthly Financial ReportsDate:7/28/2005For your review, please find attached the Monthly Financial Reports for the eight months endingMay 31, 2005. The Monthly Financial Reports for the nine months ending June 30, 2005 will beprovided as handouts at the July 28, 2005 Board Meeting.26 of 53
INFORMATION ITEM - BLYNXOPERATING STATEMENTEIGHT MONTHS ENDING MAY 31, 2005CURRENTMONTHINCURREDYEAR TO DATEINCURREDVARIANCE(OVER) omer FaresContract ServicesInterest and Other IncomeOperating Assistance:FederalStateLocalFund Balance TOTAL REVENUES1,512,6311,432,276164,610 10,981,11310,660,1531,222,744 84-6,998,3626,121,00919,036,480-7,164,652 03911,370,06830,112,
Osceola County Commissioner Atlee Mercer, Chair Mayor Richard Crotty, Orange County Seminole County Chairman Carlton Henley, V. Chair Mayor Buddy Dyer, City of Orlando FDOT District 5 Secretary George Gilhooley 1. Call to Order and Pledge of Allegiance LYNX Chairman Atlee Mercer called the meeting to order at 1:35 p.m., and Vice Chair Carlton
