Grandstream Solution EBook

Transcription

GrandstreamSolution eBookCreating an Affordable Network Using Grandstream IP-Based Solutions

Table of ContentsIntroductionUnified Communications (UC)Grandstream UC Benefits3Implementing a UC SolutionAchieved Results and ImpactUCM Series of IP PBX’s4-5UCM6200 series of IP PBX’sBattle Card and Competitive Comparison Charts6Vertical Deployment tals7-227-1011-1415-1819-2223-26AppendixAppendix A: Key Grandstream UC FeaturesAppendix B: Grandstream ProductsAdditional Resources27-29

IntroductionWhat is UnifiedCommunications?Unified Communicationsis the ability to integrate acollection of real-timeand non-real-timesystems, products,services and devices tooptimize businessprocesses. Businessesthat adopt a UC solutionthat integrates voice,data, video and mobilityapplications look to gainsignificant benefitsincluding increasedproductivity/ efficiency,reduced costs (capitaland operating), betterdecision making, greaterflexibility, improvedworkplace collaboration,improved professionalappearance/customerservice and increasedrevenue by enablingusers to communicateanytime, anywhere.A huge factor for business success and growth, for any size company, isenabling employees to be as productive and responsive as possible. Previously,only large enterprises possessed the vast purchasing power required to adoptnew technology for improved communications and workplace efficiency.Smaller businesses used to only dream of having deep financial pockets toafford such business significant solutions. Those days are gone. The evolutionof technology, based on adoption of open industry standards vs. proprietaryprotocols, along with increased marketplace competition has given SMBs/SMEsaccess to all kinds of enterprise-grade communications technologies.This unified communications guide provides SMBs/SMEs seeking to upgradeor create an IP-based network with useful information on how to begin thepath of unifying voice, data, video and mobility applications for reduced costsand increased business effectiveness. Specifically, this guide summarizes thebenefits of unified communications (UC), shares an example of how an SMBcan move to an IP-based solution and how Grandstream can be your partnerin building an integrated communications network for improved productivity,reduced costs and better customer service. Small businesses no longer have toshy away from, or sacrifice enterprise capabilities based on cost or complexityissues.Unified Communications (UC)Today, there is an extensive and exciting array of communications productsand applications (email, video conferencing, mobility, voice, surveillance)available to help businesses achieve heightened sales success and businessgrowth. UC advancements have enhanced the way SMBs/SMEs handle theiroperations with respect to how employees go about their day-to-day activitiesand how the company interacts, services and builds its brand with the outsideworld. A key boost that UC offers SMBs/SMEs is the perception that the SMB/SME is a much larger organization. This increased perception helps SMBs tobe more competitive in the marketplace to gain new customers and achievebusiness success.Grandstream UC Benefits Connects geographically-dispersed offices and remote workers allowingthem to access the same communications system features as thenheadquarters via desktop, mobile phone, video phone, video conferencesystem, etc. Reduces long distance calling costs and cellular charges; cuts travel costs Low upfront system costs and no long-term equipment and service costsprovide excellent Return on Investment (ROI) Simple, user-friendly technology Offers perception that SMB is actually a bigger business that it is Adds mobile support for remote workers and road warriors; Employeesable to access and share information internally and externally to bemore productive and competitive; Ability to access work phone lines andvoicemail via mobile phones or to receive voicemail via email Telepresence and video conferencing technologies help to unite andmanage off-site employees Strengthens customer service by using features like IVR and call routingqueues for superior call handling, and more3

Implementing a Grandstream SolutionKey GrandstreamDifferencesA UC solution can costthousands of dollarsdepending on the vendor,see how Grandstreamsaves you money: Initial upfrontequipment costs:Research what featuresare included in thebase product costs;Grandstream includes allfeatures up-front. Ongoing or recurringfees: Using certainfeatures on a yearlybasis affects SMBs/SMEs operating budget.Grandstream includes allfeatures at no additionalcost. Add-on licensing fees:Avoid these ‘turn on’fees down the road bychoosing a Grandstreamsolution that alreadyincludes critical featuresSMBs need to becompetitive. Future softwareupgrade fees: Inquireabout upgrades in thefuture and their cost.Grandstream softwareand firmware updates arealways free.Results and Impacts Achieved through Grandstream New enterprise-grade UC features catered to their business operations foradded cohesion and collaboration Reduced telecom and long distance costs between office locations and remoteworkers; saves on cell phone bills by routing domestic and international callsmade on a smartphone through VoIP; provide VoIP phones to remote workers Affordable ‘get started’ costs including all hardware and software (excludingSIP Phones) No annual licensing fees, recurring fees or software/firmware upgrade costs Web interface simplifies set-up, customization, remote management andmaintenance Expanded voice communication options with custom voice features like IVR,call queue, call recording, call routing and conferencing features Unite geographically-dispersed locations on one centrally-located IP PBX;extension dialing across network; mobile and remote workers also included. Future expansion support Introduces telepresence-based video conferencing for improved workplacecollaboration and real-time video communications; Adds real-time videosurveillance of facilities and IP door phones using a variety of video codecs Advanced data support through fax, fax/voicemail forwarding to email, calldetail records, company phonebook integration and system backup Immersive WiFi environment that can easily scale to hundreds of access pointsper deployment, all managed and configured from the cloud backup WiFi voice and video solution that allows a business to stay mobile andproductive; enhances the current flexible office layout Improved experience for users calling into a solution with an integrated callcenter functionality, features include: ring groups, call statistics, virtual queuesupport, position announcement, CTI support, and more.4

Implementing UC with GrandstreamWith a full range of IP endpoints and networking products designed specifically forSMBs/SMEs, Grandstream partners with customers to create enterprise-gradecommunication solutions for every business. These solutions offer feature-richfunctionality at an affordable price that delivers recognizable business.UCM6200 Series2017 CommunicationSolutions Product ofthe YearWhat can cripple an SMB/SME and affect their plan to migrate toward UC are futurebudget considerations involving ongoing licensing fees and the network set-up,maintenance and administration. Grandstream products never require licensingfees and are specifically designed so that SMBs/SMEs internal staff or their reseller/system integrator can self-administer and manage the network versus having tohire an outside IT firm. Grandstream adheres to open-source SIP standards forproduct development ensuring network- and enterprise-side product and serviceinteroperability. Ease of integration through open standards allows businesses toconfidently add newer technology sooner rather than later.UCM series of IP PBX’sThe backbone of a Grandstream UC network is the UCM series IP PBX appliance. TheUCM series is an open source, licensing-free IP PBX that delivers secure and reliablevoice, video, data and mobility apps. Powered by an advanced hardware platformbased on Asterisk , the UCM series helps businesses to easily and affordably useVoIP to increase productivity, provide better customer service, unify communicationson a single platform and save money on communications costs.ContactGrandstreamWhether you havesales questions, needproduct support, orare simply looking toget more informationon a Grandstreamrelated topic, we arehere to help.Contact Us HereListening to customers around the globe, Grandstream realizes that a large numberof SMBs/SMEs want to adopt UC to be more competitive. The common thread orbarrier to entry heard most frequently is the SMBs/SMEs ability to attain the featuresneeded at a price they can afford— a problem that Grandstream has solved.The UCM series offers various model options in order to offer a solution ideal forevery type of business: UCM6200 Series - the UCM6200 series is geared specifically towards small tomedium businesses as it supports up to 500 users and up to 60 concurrent calls. TheUCM6200 series offers 4 different models options (UMC6202, 6204, 6208) that differmainly on the amount of included FXO ports and concurrent calls. UCM6510 - this model is ideal for medium sized businesses and larger businessesas it supports up to 2000 users and up to 200 concurrent calls. Businesses who needsupport for E1/T1/J1 networks should choose the UCM6510. HA100 - this model is ideal for any business that requires an always-on, redundantvoice system by providing an automatic failover solution when paired with twoUCM6510 IP PBXs. The device will monitor the operational status of both UCM6510sand automatically switch all system control to the secondary UCM6510 if the devicefails for any reason.*Asterisk is a registered trademark of Digium.Product PagesUCM6510UCM6200 SeriessHA1005

What differentiates the Grandstream UCM6200 Series IP PBX from othermarket solutions? No annual licensing fees, recurring fees or upgrade costs The UCM6200 series includes valuable business transforming communication features, includingvideo conferencing, video calling, Call Detail Records (CDR), IVR, voicemail/fax forwarding to email,voice conferencing and the ability to remain connected to the business anywhere at anytime. Network setup, customization and ongoing maintenance: The UCM6200 series merges all thevoice, video, data and fax services into one, converged and unified IP network. This drasticallycuts equipment, labor and service costs. Using the Grandstream’s intuitive web interface withmouse-over descriptions of each reach field and best practices for setting up a specific field,all communications features of the UCM series are easily setup and configured with a click of abutton.UCM Series IP PBX Battle Card 2018 Grandstream NetworksWhich IP PBX is Right for You?Competitive FeaturesGrandstream's UCM series offers IP PBXs for a wide range of business sizes andindustries. We have models for small to medium businesses and enterprises,and the UCM is also a great option for the retail, hospitality, education, medicaland restaurant industries. Read below to learn about the models in the UCMseries of IP PBXs to choose which device is best for your next deployment. Support for 200 to 2000 SIP accounts depending on the model Built-in FXO and FXS ports for integration with analog devices. E1/T1/J1interface on the UCM6510 for integration of associated networks. Free firmware upgrades and no licensing fees – providing savings overhosted services and on premise solutions that charge per feature Integrated voice, video, mobile and data for a full communicationssolution in one comprehensive and easy-to-manage deviceUCM6202UCM6204UCM6208UCM6510MSRP (USD) 399 549 949 1999SIP Extensions5005008002000SIP Trunks50505050 Strongest possible security with SRTP, TLS, and HTTPS encryptionConcurrentCalls5075100200 Integrated application features including Grandstream Affinity CTI app,PMS, CRM, call center features and moreRAM/Flash1 GB RAM,4 GB Flash1 GB RAM,4 GB Flash1 GB RAM,4 GB Flash1 GB RAM,32 GB Flash2 FXS/2 FXO2 FXS/4 FXO2 FXS/8 FXO2 FXS/2 FXONoNoNoYes -1 RJ45 642 with PoE 2 with PoE 2 with PoE 2 with PoE FXS/FXO PortsE1/T1/J1InterfaceGigabitNetwork Ports Heartbeat port and high-availability solution available for the UCM6510through the use of the HA100 for a redundant system with full-timeavailability Runs on AsteriskTM 13, providing a flexible, secure system that growsand updates with changing market needs Zero Config and Auto Discovery for automated provisioning ofGrandstream end-pointsZero-ConfigurationUp to 2000 UsersComplete SecurityAsterisk is a registered trademark of Digium, Inc.View the full battle card and competitive comparison chartsfor Grandstreams UCM6200 Series of IP PBX’sHERE6

Vertical Deployment ScenariosData: Secure the office’s network of communicationtools using Grandstream’s UCM series or HA100 of IPPBX’s. Feel confident knowing that your companiesdata is kept safe.Voice: Grandstream’s series of IP phones range froma more affordable option to high end, and can handlethe call volume of different office departments such as areceptionist or desk worker.Mobility: Grandstream’s mobility solutionsinclude WiFi access points and cordless phoneswhich are ideal for workers on the go such as asalesperson.Video: Enhance the office’s confernce roomsusing Grandstream’s full HD video solutions.Whether its a sales meeting or internal, buildtrust and commitment by being face to face.OfficesOffice layouts, management styles, working hours, and other factors are constantlychanging. Grandstream solutions are used to empower office workers to collaborateefficiently and excel individually. No matter the office setting, whether it’s big or small,our endpoints fulfill the communication needs for workers such as: receptionists, deskand remote workers, office security, conference rooms, and the executive office.7

Office Endpoint ApplicationMobilityWP820WP820: Ideal for workers who are on-the-go such as a sales person, theWP820 Cordless WiFi phone can be used to roam between WiFi accesspoints. The phone comes equipped with Bluetooth for pairing withheadsets so workers can be completely hands free.DECT series: For a smaller office that doesn’t require roamingcapabilities, Grandstream’s series of DECT phones are a great andaffordable option. This series of phones can pair with a traditional deskphone for increased mobility. Additionally, this series supports up to10 SIP accounts per handset and supports a range of up to 400 meters.This solution would work well for people who have a work station butare constantly on the move throughout the building.DECT seriesGWN7610: This Grandstream WiFi access point is ideal for small tomedium sized businesses with office buildings that include multiplefloors. This device supports up to 250 client devices per access pointand can connect up to 50 access points at one time and uses dual-band3x3:3 MIMO technology. Each access point has 175-meter range.GWN7610VideoGVC3200GVC3200: To aid in productivity and cut down travel costs, theGVC3200 is an excellent solution that allows businesses to implementan affordable room-based video conferencing solution. Based on theAndroid operating system, this conferencing solution offers the abilityto hold conferences or meetings through popular Android apps suchas Skype and Google Hangouts, or with Grandstream’s IP Video Talkallowing a conference or meeting to be held with anyone on nearly anydevice. This device also supports up to 9-way video conferencing withother video conferencing devices, supporting SIP and H.323 protocols.8

IPVT10: IPVT10 is an on-premise server designed to support the needsof modern enterprises. It offers a state-of-the-art collaboration platformcomplete with rich video and audio features to provide a centralized,scalable solution to manage an entire businesses conferencing needs.IPVT10IPVideoTalk: IPVideoTalk is a cloud conferencing service that runson the Android operating system and is fully compatible with theGVC3200 and allows users to connect around the globe throughsupported devices like PCs, Mac, mobile devices, IP phones and analogphones.IPVideoTalkDataUCM6510HA100UCM6510: This IP PBX model is ideal for medium to larger sizedbusinesses as it supports up to 2000 users and up to 200 concurrentcalls. This device supports E1/T1/J1 networks and allows offices to unifythe management of multiple communication technologies such asvideo, voice, facility access, etc.HA100: In the case of an outage, the HA100 provides a failover solutionto save office communication when paired with two UCM6510’s. Thisdevice will monitor the operational status of the UCM’s and switchall system control if one fails, including all connected telecom lines,network links, auxiliary devices, and all of the SIP endpoints previouslyregistered on the primary device.*Android is a Registered Trademark of Google, Inc.9

VoiceGXP1600 seriesGXP1600 series: This line of products consists of four easy-to-use IPphone’s that range from 2-lines with 1 SIP account to 3 lines with 3 SIPaccounts. Features include HD audio, handset/speakerphone, and 3-wayconferencing to keep workers in-touch and productive. The simplicityof this phone series is great for your everyday office desk worker whohandles a low to medium call volume. The GXP1628/1630 have mini-BLFkeys, which are unique to entry-level phones.GXP1700 series: The GXP1700 series offers mid-range phones that arewell suited for growing companies that need a budget-minded approachto their communications tools. Ideal for offices such as start-ups and newbusinesses, the mid to high range call support allows them to grow intothe capacity of the phone, while providing them with the feature-set theyneed throughout their growth.GXP1700 seriesGXP2100 series: Grandstream’s High-End IP phones are designed forusers such as receptionists, who are often on the phone and need accessto advanced features, line support and usability options. The call capacityof this line ranges from 3 to 12 lines depending on the individual businessneeds. Pair the GXP2140 or GXP2170 with the GXP2200EXT (extensionmodel) to expand the amount of extension keys. Connect 4 extensionmodels at once for a total of 160 contacts.GXP2100 seriesCase StudyGXP2200EXTDiscover how Grant Thorntonused Grandstream solutions tobuild a centralized and scalablecommunication platform to be sharedby 14 offices throughout India.HERE10

Voice: From the front desk to guest rooms, employeesand guests need an easy to use phone to communicate.Grandstream’s range of phone series can cover each areabased on individual needs.Data: A hotel’s reservation department handles ahigh volume of calls on a daily basis. Grandstream’sdata solutions can protect and manage calls andaccounts.Mobility: Housekeeping and maintenancestaff need a reliable mode of communicationas they move throughout a hotel’s property.Grandstream’s WiFi and DECT phone series arean ideal solution.Video: Whether a hotel needs facility accesssecurity or to cater to a conferencing space,Grandstream’s video solutions meet theseneeds.HospitalityHotels rely heavily upon their communications between reservations, front desk,housekeeping, maintenance, management, and hotel guests. Connecting these usersand meeting their unique communication needs is easier than ever with Grandstream.Whether you want to continue using existing technology or upgrade to a solutionthat you can rely on, Grandstream can help wherever it’s needed. See which deviceswork best for each department below and see how other hotels have implementedGrandstream solutions to improve their operations.11

Hospitality Endpoint ApplicationMobilityWP820WP820: This powerful and cordless WiFi phone comes equipped withdual-band WiFi support, 7.5 hours of rechargeable talk time, and 150-hourstandby. Employees can roam free while staying connected for a full shift.The push-to-talk feature can be used for quick communication with thefront desk staff, housekeeping and groundskeeping.GWN7600/7610: Grandstream’s powerful WiFi access points offer highperformance networking, tremendous WiFi coverage range, and cansupport a large number of guests. Place these access points throughoutthe hotel so each guest may always be connected.GWN7600GWN7610GWN7600LR: Hotels can benefit from an outdoor WiFi access point that isdesigned to cover a long outdoor range. With waterproof casing and heatresistant technology, guests and staff can move outside while still beingconnected to WiFi.GWN7600LRVideoGXV3370GVC3200GXV3370: This desktop video phone can integrate with Grandstream’ssecurity cameras and facility access systems allowing the front desk staff tomonitor the hotel grounds. This phone could also be used to communicatewith corporate staff if they may not always be on the hotel property.GVC3200: For hotels that hold large conferences, the GVC3200 is a reliableand affordable video conferencing solution. This system has built-in MCUand bridges multiple platforms such as Skype, Google Hangouts and manyothers including Grandstream’s IP VideoTalk so the user can easily setup the device to match their needs. Additionally, users will elevate theirexperience with its 1080p Full-HD video, up to 9-way video conferences, 3monitor outputs, screen-sharing capabilities, WiFi and more.12

GXW4500DataUCM6510GXW4500 series: Hotels can utilize this Digital VoIP Gateway to createa seamless hybrid VoIP and Analog solution, like in this exampledeployment. The hotel uses the GXW4500 to support both VoIP and analogtechnology, while creating a hot-line option for emergency calls.UCM6510: This IP PBX model is ideal for medium to large sized hotels asit supports up to 2000 users and up to 200 concurrent calls. This devicesupports E1/T1/J1 networks and allows offices to unify the management ofmultiple communication technologies such as video, voice, facility accessetc. A reservations department who handles multiple hotel locations wouldbenefit most from this solution.UCM6200 seriesGXP1610UCM6200: For a small or boutique style hotel, the UCM6200 series wouldbe a more affordable option. This line ranges from 500 SIP accounts and50 concurrent calls to 800 SIP accounts and 100 calls to fit the individualneeds of the hotel. Features include built-in call queue management, IVR,call detail records, auto attendant, and more to easily track and manageincoming guest inquiries.VoiceGXP1610: This basic IP phone is a reliable solution to deploy in each guestroom. With three programmable soft keys, it can be set up to reach aspecific department such as reservations, concierge, housekeeping, or thefront desk.13

GXP2170: The GXP2170 is a high-end IP phone that can be used by thefront desk staff who handle high-call volume. Enjoy efficiency by utilizing12 line keys, 4.3 inch color display LCD and 48 digital, on-screen speeddial/BLF keys. Additionally, this device supports up to four GXP2200EXTmodules (see below).GXP2170GXP2200: This extension model is the ideal choice for providing callcontrol between each guest room. By connecting four at one time withthe GXP2170 high end IP phone, this solution can support up to 160extensions.GXP2200EXTCase StudiesLearn how the Swiss Spirit Hotel built anintegrated communications and hotelmanagement solution using GrandstreamHEREA Tropical Resort in Mexico Builds aComprehensive Communications Network withGrandstream SolutionsHERE14

Voice: From the front desk to guest rooms, employeesand guests need an easy-to-use phone to communicate.Grandstream’s range of phone series can cover each areabased on individual needs.Data: Grandstream’s data solutions provide acentralized solution for the communication needs ofan education system.Mobility: Grandstream’s mobility solutionsinclude cordless phones and WiFi access pointsthat can be used and placed at small educationinstitutions to large college campuses.Video: Students at college or k-12 schools canuse a video solution to hold virtual field trips orbroadcast a lesson in large lecture halls.EducationGrandstream provides a complete communication solution to help teachers andeducators, administrators, students, and parents from any educational institution tocommunicate effectively. Technology not only plays a large role in the communicationsand security of a school, but it’s also changing the way we teach. The importance ofembracing and integrating new communication technology is key. See how Grandstreamdevices can help any school or university improve their communication.15

Education Endpoint ApplicationMobilityWP820WP820: The WiFi cordless phone is ideal for a user who is on the goand needs to remain available for communications. A principal, aid, oradmin on a big campus would be an ideal user for this device. The WP820Cordless phone can be used to roam seamlessly between WiFi accesspoints.GWN7600: Grandstream’s WiFi access points are a perfect solution forcampus dorms or classroom buildings where there is high user density.This product covers a range of up to 165 meters and can support 450 concurrent devices. Connect up to 30 GWNs in one network for easycontrol.GWN7600GWN7610GWN7610: This WiFi access point is ideal for an elementary, middle orhigh school where there is a low volume of devices and users. This devicecovers a range of 175 meters and can be paired with any third-partyrouters as well as any Grandstream GWN series routers.GWN7600LR: For large education campuses, Grandstream’s outdoorWiFi access point is a great solution that covers a long range. Studentsand faculty can benefit from being able to research or study outside in acommon area. With waterproof casing and heat resistant technology, thisdevice can stand up to the elements of weather.GWN7600LRVideoGVC3210GVC3210: The GVC3210 is a versatile video conferencing solution that canbe used across a range of education scenarios. Many parents are busywith work and can’t always take time off to come into school for meetings.This conferencing solution paired with IP VideoTalk gives everyone thechance to be involved. The GVC3210 can be paired with most video andweb conferencing services to create a multi-point conferencing solution16

that can be joined from any web browser. This video conferencingendpoint runs on the Android operating system and offers full access tothe Google Play Store. This allows users to utilize any Android conferencingor communication application.IPVideoTalkGVC3200IPVideoTalk: Mentioned above, IPVideoTalk is a web conferencing servicethat is fully compatible with the GVC3210 and allows users to connectaround the globe through supported devices like PCs, Mac, mobile devices,IP phones and analog phones. This allows parents to communicate witheducators without having to come to the institution. This could also beused by teachers to communicate within their district and hold city widemeetings.GVC3200/3202: In large lecture halls, the use of Grandstream’s full HDvideo conferencing system can be beneficial for interactive and virtualeducation. The pan-tilt-zoom camera and 9x optical zoom is a key feature.This device can be used to connect with experts, share resources andlessons, increase engagements and more. Another scenario where thiscould be useful is to take a class on a virtual field trip. Unfortunately, manyschools are faced with budget and transportation restrictions; this solutionwould allow an educator to bring a field trip to the class, whether it’s with azoo, NASA, or museum, the possibilities are endless.UCM6200 seriesUCM6510DataUCM6208/6500: Providing a centralized solution for the communicationneeds of an education system the UCM6200 series or UCM6500 is an idealanchor for the network. Unify multiple technologies such as voice, videocalling, video conferencing, video surveillance, data tools, mobility optionsand facility access management onto one common network.17

VoiceGXP1610GXP1610/1615: Grandstream’s basic IP Phone would be a great additionto any classroom for staff use. With a clear user interface and essentialfeatures and functionality, this is an ideal device for the classroom. Ratherthan requiring a staff member to bring a cell phone into class, this basic IPphone would allow a teacher to communicate across the school or in caseof emergencies.GXP1700 series: For medium sized k-12 schools, the GXP1700 would fulfillthe needs for any front office personnel. This series range includes 6-8lines, 24-32 programmable keys, and digitally programmable BLF keys. Themid to high range call support can handle the amount of incoming callsfrom parents and staff.GXP1700 seriesGXP2100 seriesGXP2200EXTGXP2100 series w/ Extension Module: For administration offices onlarge campuses such as a prep school or college, the GXP2140 or GXP2170combined with the GXP2200 extension model would hold up to the heavyvolume of incoming calls.GDS3705: The GDS3705 is an audio-only facility access system which wouldbe great for dormitories, classrooms, and gym facility entry. Ensuringstudents’ safety is a priority that should not be taken lightly. This systemhas a built-in RFID chip reader and keypad for secured keyless or keyentry. The GDS3705 comes equipped with a zinc alloy metal casing, makingit weatherproof and vandal resistant.GDS3705Case StudiesSee how Grandstream solutions allowed 12 Semper Altius, an international network of moreschool districts in Missouri build easy-to-use, than 100 schools in 18 countries implementedredundant and distributed communicationGrandstream to build a powerful, centralizednetworks.and scalable solution.HEREHERE18

Voice: Most logistical facilities have a need for officespace, whether its an admin or executive office.Grandstream’s line of IP Phones can cover the businessesvoice needs.Data: Unify and secure the facilities communicationnetwork u

UCM Series of IP PBX's UCM6200 series of IP PBX's Battle Card and Competitive Comparison Charts . collection of real-time and non-real-time systems, products, services and devices to optimize business processes. Businesses . SIP Trunks 50 50 50 50 Concurrent Calls 50 75 100 200 RAM/Flash 1 GB RAM, 4 GB Flash 1 GB RAM, 4 GB Flash 1 GB RAM,