BRIDGES OUT OF POVERTY 101 - Aha! Process

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9/12/2020ADDRESSING THE CHALLENGES OF POVERTY2020 NATIONAL CONFERENCEBRIDGES OUT OFPOVERTY 101Nicole J. BaptisteAha!Process National Consultant1OBJECTIVESBridges out of Poverty 1011.2.3.What isBridges out ofPoverty?What are keyconcepts andstrategies?Next steps andtakeawaysCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com21

9/12/20201Examine the Bridges of out Poverty framework and develop accurate mentalmodels of economic classCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com3A Framework forUnderstandingPovertyRuby K. Payne, Ph.D.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com42

9/12/20205Bridges Out of Povertywww.ahaprocess.comHighlands, TXwww.ahaprocess.comCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com5WHAT IS THISCOGNITIVEFRAME?Demands ofenvironmentRelationships& knowledgeTHINKINGResourcesA COGNITIVE MODELCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com63

9/12/2020VIEWING ECONOMIC CLASS ISSUESTHROUGH THE “TRIPLE LENS”Build structuralchange so everyonelives wellUnderstanding yourown lens/buildrapportBuild rapport/improveoutcomesBuild rapport/worktogether to improvesystems in thecommunityAdapted from J. Pfarr Consulting7Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com7The BridgesModel is NOT aprogramThe Bridges Framework:–Improve relationships atthe individual level–Improve outcomes at theorganizational level–Change systems at thecommunity level884

9/12/2020DEFINITION OF RESOURCESTo better understand people from poverty,the definition of poverty will be“the extent to which an individualdoes without resources.”Eleven (11) Resources9Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com9KEY POINTGenerational and situationalpoverty are dleClassNewMoneyCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.comOldMoney10105

9/12/20202Explore Bridges constructs and strategies to improve outcomes at theindividual, institutional and community levelCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com11Bridges out of Poverty–Mental Models of Economic Class–Poverty Research Continuum–Hidden Rules–Language & Cognition–Family Structure–Resources12126

9/12/2020MENTAL MODELS Are internal pictures of how the world works Exist below awareness Are theories-in-use, often unexamined Determine how we act Can help with or interfere with learningFor a dialogue to occur, we mustsuspend our mental models.Source: The Fifth Discipline Fieldbook by Peter Senge.13Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com13MENTAL MODEL OF ATIONSDeveloped by Phil DeVolBusinesses Pawn shopLiquor storeCorner storeRent-to-ownLaundromat Fast foodCheck cashingTemp servicesUsed car lotsDollar storeCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com14147

9/12/2020THE NEED TO ACTOVERWHELMS ANYWILLINGNESS PEOPLEHAVE TO LEARN.TYRANNY OFTHE MOMENTSource: The Art of the Long Viewby Peter SchwartzTHE HEALTHIER YOU AREPSYCHOLOGICALLY, OR THE LESSYOU MAY SEEM TO NEED TO CHANGE,THE MORE YOU CAN CHANGE.Source: Management of theAbsurd by Richard FarsonCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com1515CO-INVESTIGATINGHEALTH ISSUESThe SES (socioeconomic status) gradient: The richer you are, the healthier you are. The poorer you are, the sicker you are. Living in poverty is a risk factor forstress-related illnesses. It is NOT entirely due to lack of access.Source: Why Zebras Don’t Get Ulcers by Robert Sapolsky.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com16168

9/12/2020MENTAL MODEL OF MIDDLE IONSDeveloped by Phil DeVolBusinesses Shopping/strip malls Bookstores Banks Fitness centers Veterinary clinics Office complexes Coffee shops Restaurants/bars Golf courses17Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com17MENTAL MODEL OF WEALTHThis applies to the wealthiest 1% ofhouseholds in the United States—thosewith a net worth of 10.3 million or more.Businesses SpasPrivate clubsGolf coursesPlastic surgeryConcierge servicesPet spasLuxury car lotsPersonal shoppersBoutique shoppingareas Private schoolsPersonal securityFloristsParty plannersUpscale hotelsPrivate airportswith charter andcorporate jets Upscale travelofficesDeveloped by Ruby PayneCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com18189

9/12/2020MENTAL MODEL FOR POVERTYConcrete information inside the circle; analytical categories outsideTyranny of the momentConcreteFuture StoryAbstractReactive problem-solvingProactive problem-solvingPowerlessPowerfulMath doesn’t workUnstableFinancial securityPredictableDeveloped by Phil DeVol19MENTAL MODEL OFGENERATIONAL POVERTY It is a description of the concrete experience. It is an abstract representation of poverty. It shows part to whole. It depicts the relative importance andinterlocking nature of the elements. It is a depiction of the trap: no future story,no choice, no power.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com202010

9/12/2020TYRANNY OF THE MOMENTAND THE TRIPLE LENSIndividualsInstitutionsCommunitiesTyranny of the Moment—Scarcity MindsetLive paycheck to paycheckGrant to grantAnnual budget to annualbudgetPass up educationCut professional developmentCut research and developmentNeglect repairsNeglect maintenance/upgrades Neglect infrastructure; bridgesPawn valuablesGive up valuable programsLease assets: prisons,highwaysSkimp on food, healthcheckupsCut salaries, reduce benefitsReduce benefits andregulationsWork harder, under the tableReduce staff, increasecaseloadsCut programs, reduce servicesCompete for well-paying jobsCompete for grantsCompete with othercities/statesUse benefit systemUse bankruptcy systemUse bailout systemCopyright 2006 revised 2018 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com21RESEARCH CONTINUUM Behaviors of the Individual Absence of Human and Social CapitalWithin the Community Human Exploitation Political/Economic StructuresCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com222211

9/12/2020CAUSES OF POVERTY—RESEARCH CONTINUUMINDIVIDUAL BEHAVIORSAND CAL/ECONOMICSTRUCTURESDefinition: Research on thechoices, behaviors, andcircumstances of people inpovertyDefinition: Research on resources Definition: Research on the impactand human and social capital inof exploitation on individuals andthe city or countycommunitiesDefinition: Research on political,economic, and social policies andsystems at the organizational,city/county, state, national, andinternational levelsSample topics: Racism Discrimination by age,gender, disability, race, sexualidentity Bad loans Credit card debt Lack of savings Skill sets Dropping out Lack of education Alcoholism Job loss Teen pregnancies Early language experience Street crime Dependency Work ethic Lack of organizational skillsSample topics: Racism Discrimination by age, gender,disability, race, sexual identity Layoffs Middle class flight Plant closings Underfunded schools Weak safety net Criminalizing poverty Charity that leads todependency Brain drain City and regional planning Mix of employment/wageopportunities Loss of access to high-qualityschools, childcare, andpreschool Downward pressure on wagesSample topics: Racism Discrimination by age, gender,disability, race, sexual identity Return on political investment(ROPI) Bursting “bubbles” Free trade agreements Lack of wealth-creatingmechanisms Stagnant wages Insecure pensions Deindustrialization Increased productivity Minimum wage, living wage,self-sufficient wage Globalization Declining middle class Decline in unions Taxation patternsSample topics: Racism Discrimination by age, gender,disability, race, sexual identity Payday lenders Lease/purchase outlets Subprime mortgages Sweatshops Human trafficking Employment and labor lawviolations Wage and benefits theft Some landlords Sex trade Internet scams Drug trade Poverty premium (the poor paymore for goods and services) Day laborSource: Getting Ahead in a Just-Gettin’-By World Workbook, Fourth Edition, by Philip E. DeVol23Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com23COMMUNITY SUSTAINABILITY GRIDA Comprehensive Planning Tool for Bridges Steering CommitteesName the Barrier:Work one barrierat a time.IndividualBehaviorHuman and SocialCapital in ionPolicySource: Facilitator Notes for Getting Ahead in a Just-Gettin’-By World by Phil DeVolCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com242412

9/12/2020HIDDEN RULESThe unspoken cuesand habits of agroup/environment25Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com25HIDDEN RULES OF CLASSPovertyMiddle ClassWealthPOSSESSIONSPeople.Things.One-of-a-kind objects, legacies,pedigrees.MONEYTo be used, spent.To be managed.To be conserved, invested.PERSONALITYIs for entertainment. Sense of humor is Is for acquisition and stability.highly valued.Achievement is highly valued.Social inclusion of the people they like. Emphasis is on self-governance andself-sufficiency.Key question: Did you have enough?Key question: Did you like it? QualityQuantity important.important.Is for connections. Financial, political,social connections are highly valued.Emphasis is on social exclusion.Clothing valued for individual style andexpression of personality.Clothing valued for its quality andacceptance into norm of middle class.Label important.Present most important. DecisionsFuture most important. Decisions mademade for moment based on feelings or against future ramifications.survival.Valued and revered as abstract but not Crucial for climbing success ladder andas reality.making money.Clothing valued for its artistic senseand expression. Designer important.DESTINYBelieves in fate. Cannot do much tomitigate chance.Believes in choice. Can change futurewith good choices now.Noblesse oblige.LANGUAGECasual register. Language is aboutsurvival.Formal register. Language is aboutnegotiation.Formal register. Language is aboutnetworking.HOUSEHOLDDYNAMICSWORLDVIEWTends to be matriarchal.Tends to be patriarchal.Depends on who has money.Sees world in terms of local setting.LOVELove and acceptance conditional,based upon whether individual is liked.DRIVING FORCESSurvival, relationships, entertainment.Sees world in terms of national setting. Sees world in terms of internationalview.Love and acceptance conditional andLove and acceptance conditional andbased largely upon achievement.related to social standing andconnections.Work, achievement.Financial, political, social connections.HUMORAbout people and sex.About situations.SOCIAL EMPHASISFOODCLOTHINGTIMEEDUCATIONCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.comKey question: Was it presented well?Presentation important.Traditions and history most important.Decisions made partially on basis oftradition and decorum.Necessary tradition for making andmaintaining connections.About social faux pas.262613

9/12/2020KEY POINTMost schools andbusinesses operatefrom middle classnorms and values.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com2727KEY POINTIndividuals bring with themthe hidden rules of the classin which they were raised.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com282814

9/12/2020REGISTERS OF LANGUAGEREGISTEREXPLANATIONFROZENLanguage that is always the same. For example: Lord’sPrayer, wedding vows, etc.FORMALThe standard sentence syntax and word choice of workand school. Has complete sentences and specific wordchoice.CONSULTATIVEFormal register when used in conversation. Discoursepattern not quite as direct as formal register.CASUALLanguage between friends and is characterized by a400- to 800-word vocabulary. Word choice general andnot specific. Conversation dependent upon nonverbalassists. Sentence syntax often incomplete.INTIMATELanguage between lovers or twins. Language of sexualharassment.Adapted from work of Martin JoosCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com2929FORMALCASUALPATTERNS OF DISCOURSECopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com303015

9/12/2020POVERTY AND THE YOUNG BRAIN—THE NEW YORKER Studied 1,000 Children ages 3–20 MRI tests/DNA samples in groups delineatedby income The stress of poverty increased hormonecalled cortisol Children in lowest bracket had 6% less brainsurface area than children from high-incomefamilies If mother experiences high levels of stress,cortisol can infiltrate the placenta, interferingwith brain development before birth In those who had lived in poverty at age 9,the brain’s centers of negative emotion weremore active, whereas the areas that couldrein in such emotions were quieter Stress in childhood has been shown to makepeople prone to depression, heart disease,and addiction in adulthoodSaban Research Institute of Children:Noble and Sowell 2015Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com3131FAMILY STRUCTURE VS.FAMILY FUNCTIONFamily structure isthe configuration ofthe relationship.Family function isthe extent to whicha child is cared forand nurtured.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com323216

9/12/2020STRUCTURE IS NOT THE MOSTIMPORTANT ISSUE Family function and stability are the most important issues. Family is the first organizational structure individuals livein. Family addresses basic human issues: How do I keep myindividual freedom and live with a group of people? Howdo we get our needs met?33Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com33DEFINITION OF RESOURCESTo better understand people from poverty,the definition of poverty will be“the extent to which an individualdoes without resources.”The resources are the following Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com343417

9/12/2020DEFINITION OF RESOURCESFINANCIALBeing able to purchase the goods and services of that class and sustain it.EMOTIONALBeing able to choose and control emotional responses, particularly to negative situations,without engaging in self-destructive behavior. Shows itself through choices.MENTALHaving the mental abilities and acquired skills (reading, writing, computing) to deal with daily life.SPIRITUALBelieving in (divine) purpose and guidance.PHYSICALHaving physical health and mobility.SUPPORT SYSTEMSHaving friends, family, and backup resources available to access in times of need. These areexternal resources.RELATIONSHIPS/ROLE MODELSHaving frequent access to adult(s) who are appropriate, nurturing, and who do not engage indestructive behavior.KNOWLEDGE OF HIDDEN RULESKnowing the unspoken cues and habits of a group.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com3535Resources Added toGetting AheadIntegrity and trust:Your word is good, you do what you say youwill do, and you are safe.Motivation and persistence:You have the energy and drive to prepare for,plan, and complete projects, jobs, andpersonal changes.Formal register:You have the emotional control, vocabulary,language ability, and negotiation skills tosucceed in school and/or work settings.Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com363618

9/12/2020RESOURCES Generational poverty is not just about money Eleven resources for stability—we need to helpcustomers/clients “build” them in order to breakthe cycle of poverty for long-term stability Holistic approach to poverty reduction More resources easier to get out of poverty andstay outCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com37373Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com3819

9/12/2020THE NEED TO ACTOVERWHELMS ANYWILLINGNESS PEOPLEHAVE TO LEARN.TYRANNY OFTHE MOMENTSource: The Art of the Long Viewby Peter SchwartzTHE HEALTHIER YOU AREPSYCHOLOGICALLY, OR THE LESSYOU MAY SEEM TO NEED TO CHANGE,THE MORE YOU CAN CHANGE.Source: Management of theAbsurd by Richard FarsonCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com3939NO SIGNIFICANTLEARNING OCCURSOUTSIDE OF SIGNFICANTRELATIONSHIPS.Dr. JamesMarcelComerProustCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com404020

9/12/2020RELATIONSHIPS OFMUTUAL RESPECTFlow ofinformationgoing bothwaysSame-sizecirclesNOT big circletalking ATlittle circleCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com4141CHANGE HAPPENS ATTHE SPEED OF TRUST.Stephen CoveyCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com424221

9/12/2020Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com43Copyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com4422

9/12/2020WHAT SECTORS SHOULDBE REPRESENTEDON YOUR BOARD?1.2.3.4.5.6.7.8.9.10.Local government officialsBanking communityFaith communityLaw enforcementSocial servicesHigher educationHealthcareEducators from K–12Arts and entertainmentMediaCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com4545Bridges Community of PracticeSeeks to bring all three ECONOMIC ENVIRONMENTS to thedecision making table and strives to develop aCOMMON LANGUAGECopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com4623

9/12/2020The Four (4) Part Story1. What it was like at the individual, institutional, orcommunity level2. What insight from Bridges made it possible tomake changes3. What changes were made based on the newinformation4. What is it like now; what were the outcomesCopyright DeVol & Associates, LLCCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com47“If you have cometo help me, youcan go homeagain. But if yousee my strugglesas a part of yourown survival, thenperhaps we canwork together.”–Lila Watson, an AboriginalWoman from AustraliaCopyright 2020 by aha! Process Inc. All Rights Reserved. www.ahaprocess.com484824

LOVE Love and acceptance conditional, based upon whether individual is liked. Love and acceptance conditional and based largely upon achievement. Love and acceptance conditional and related to social standing and connections. DRIVING FORCES Survival, relationships, entertainment. Work, achievement. Financial, political, social connections.