Business Administration - Valencia College

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Business AdministrationBUSINESS ADMINISTRATIONBusiness Administration withSpecializations in:the top of the page for more information about the certificates that areoffered. Business Specialist (12 credits) (CIP # 0552020103) Business Operations (18 credits) (CIP # 0552020104) Business Management (24 credits) (CIP # 0552070101) Finance Customer Service Specialist (12 credits) (CIP # 0552020103) Human Resources Management Customer Service Operations (18 credits) (CIP # 0552020104) International Business Customer Service Management (24 credits) (CIP # 0552070101) Management Entrepreneurship (12 credits) (CIP # 0552070308) Marketing Human Resources Specialist (12 credits) (CIP # 0552020103) Real Estate Management Human Resources Operations (18 credits) (CIP # 0552020104) Small Business Management Human Resources Management (24 credits) (CIP # 0552070101)Associate in Science Degree International Business Specialist (12 credits) (CIP # 0552020103)(CIP # 1552020102)This program is designed for students who seek immediate employmentin the field of business administration. It is designed to help studentsdevelop managerial know-how and become valuable assets to anycompany. Instruction in this program provides a balanced curriculum ofgeneral education and business-related subjects.Students are strongly encouraged to consult a career program advisor inthe department office for assistance in determining the best educationplan for their career goals.Students wishing to transfer any credits from this program to anotherinstitution must accept responsibility for securing approval from thetransfer institution.Although scheduling may not always provide for the followingprogression of courses, students should use the foundation, intermediateand advanced course sequence as a guide in program planning.All degree-seeking students must satisfy entry testing requirementsand satisfactorily complete all Mandatory courses in reading, studentsuccess, mathematics, English, and English for Academic Purposes inwhich the student is placed.Alternative Ways to Earn Credit toward this DegreeGraduates of specific programs at Orange Technical College and OsceolaTechnical College, as well as other institutions may be eligible to receivecollege credit for courses in this program. You may also be eligible toreceive credit toward this degree if you have earned one of the approvedGold Standard industry certifications or Career Pathways credit. Tolearn more about Valencia’s award of credit options, visit p. Eligible students should contact the CareerProgram Advisor in their academic department for more informationabout the requirements for the award of credit.College Credit Technical CertificatesThe Business Administration A.S. degree also offers the followingcollege credit certificate programs. These certificates can put you on thefast-track to reaching your career goals. They are designed to equip youwith a specialized skill set for entry-level employment or to upgrade yourskills for job advancement. Most can be completed in one year or less,and all of the courses in the certificates are embedded in the A.S. degree.You can earn the certificates as you progress through your A.S. Degreeor as a separate, stand-alone credential. Click on the Certificate tab atVALENCIA COLLEGE 2022-23 CATALOG1 Operations Support and Services (9 credits) (CIP # 0652020502) Real Estate Specialist (12 credits) (CIP # 0552020113) Social Entrepreneurship Specialist (12 credits) (CIP # 0552020103)Start RightDegree-seeking students enrolling at Valencia for the first time willhave a limited range of courses from which to choose for their first 18college-level credits. Within the first 18 college credit hours, you willbe required to take ENC1101 (3 credits), and if applicable, SLS 1122 (3credits) and a mathematics course appropriate to your selected metamajor (3 credits). The remaining courses will be chosen from the GeneralEducation Core Courses in humanities (3 credits), science (3 credits), orsocial science (3 credits), and/or the introductory courses within the A.S.degree programs. For specific courses see the Foundation Courses on the“Program Requirements” tab. For course sequencing recommendations,see your Career Program Advisor or create an education plan by logginginto Atlas, clicking on the LifeMap tab and clicking My Education Plan.Potential Careers Marketing Manager Human Resources Manager/Specialist Advertising and Promotions Manager Training and Development Manager Administrative Service Manager Financial Manager/Specialist Public Relations Manager/Specialist Sales Agent, Business Services General Operations Manager Customer Service Manager/Specialist Insurance Specialist Real Estate SpecialistSalary & Earnings InformationFor career information related to this program, please visit O*Net OnLine(https://www.onetonline.org/).ContactsFuture StudentsTo learn more about this program, contact Enrollment Servicesat enrollment@valenciacollege.edu or 407-582-1507 or visitvalenciacollege.edu/business-administration/ on/).

2Business AdministrationCurrent StudentsYour Career Program Advisor contact information can be found in Atlas.Log into Atlas, click on the Courses tab, and check your Academic Profileinformation to find a link to your Advisor.West Campus Faculty Program ChairCheri Cutter, Program Chair: 407-582-1322ccutter1@valenciacollege.eduFIN 2000PRINCIPLES OF FINANCE3FIN 2010PERSONAL INVESTMENTS3FIN 2100PERSONAL FINANCE3GEB 2862BUSINESS SPREADSHEET APPLICATIONS3MTB 1103BUSINESS MATHEMATICS3GEB 1220WRITING AND SPEAKING IN BUSINESS3MathSee Gen. Ed. Core Requirement3Internships and/or Business ElectivesOsceola Campus Faculty Program ChairSonia Casablanca: 407-582-4136scasablanca@valenciacollege.eduProgram OutcomesPRINCIPLES OF ECONOMICS-MICROBUSINESS ADMINSTRATION CAPSTONE*2Business Electives: Courses with the following subject prefixesmay be used if not being used as a program requirement: ACG,APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA,MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.If a student is going for the Global Distinction, pick two of thefollowing courses:GEA 1000 World Geography, GEB 2955 Immersion in GlobalBusiness, HUM 2403 Middle Eastern Humanities, HUM 2410Asian Humanities, HUM 2454 African-American Humanities, HUM2461 Latin American Humanities, INR 2002 International Politicsor INR 2002H International Politics Honors, SPC 1700 CrossCultural Communication Use basic business applications software. * FRESHMAN COMPOSITION IECO 2013PRINCIPLES OF ECONOMICS-MACROCGS 2100CCOMPUTER FUNDAMENTALS AND APPLICATIONS3GEB 1011INTRODUCTION TO BUSINESS3 *BUL 2241BUSINESS LAW IACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTING333 *MAN 2021PRINCIPLES OF MANAGEMENTPOS 2041U.S. GOVERNMENT * 3Human Resources ManagementSpecializationProgram Outcomes Perform basic human resources functions3 Apply knowledge of federal and state laws governing humanresources management.3U.S. HISTORY 1877 TO PRESENTHumanitiesSee Gen. Ed. Core RequirementScienceSee Gen. Ed. Core Requirement 33Specialization (see below)30Total Credit Hours60 This course must be completed with a grade of C or better.*This course has a prerequisite; check description in Valenciacatalog. This is a general education course.Denotes a Gordon Rule course.Finance SpecializationProgram Outcomes Assess legal and ethical aspects of financial issues. Prepare basic financial statements. Perform personal investment strategies.30It is suggested to choose either MGF 1106 Liberal ArtsMathematics I or MAC 1105 College Algebra to meet thisrequirement. Perform the functions in the marketing mix.ENC 11013MAT 1033C or higher mathematics course may be substitutedfor MTB 1103 Assess ethical issues in business situations.Foundation Courses3This is a general education course.1 Prepare basic financial statements.VALENCIA COLLEGE 2022-23 CATALOG3GEB 28603 Perform the management functions(GR)3ECO 2023 If you need assistance with job resources or in locating an internship,please visit: valenciacollege.edu/internship (https://valenciacollege.edu/internship/).or AMH 2020 * 2Total Credit HoursInternship and Workforce ServicesIntermediate Courses1MAN 2300INTRODUCTION TO HUMAN RESOURCESMANAGEMENT3MNA 2329CASE STUDIES IN HUMAN RESOURCES*MANAGEMENT3MNA 2320HUMAN RESOURCES RECRUITMENT,*SELECTION AND STAFFING3MNA 2325COMPENSATION AND BENEFITS SYSTEMS3MNA 2403HUMAN RESOURCE MANAGEMENT LAWMTB 1103BUSINESS MATHEMATICSGEB 1220WRITING AND SPEAKING IN BUSINESS3MathSee Gen. Ed. Core Requirement3ECO 2023PRINCIPLES OF ECONOMICS-MICROGEB 2860BUSINESS ADMINSTRATION CAPSTONE**13 * 2*Total Credit Hours*3This course has a prerequisite; check description in Valenciacatalog.3330

3Business Administration 3The is a general education course.1Business Electives: Courses with the following subject prefixesmay be used if not being used as a program requirement: ACG,APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA,MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.If a student is going for the Global Distinction, pick two of thefollowing courses:GEA 1000 World Geography, GEB 2955 Immersion in GlobalBusiness, HUM 2403 Middle Eastern Humanities, HUM 2410Asian Humanities, HUM 2454 African-American Humanities, HUM2461 Latin American Humanities, INR 2002 International Politicsor INR 2002H International Politics Honors, SPC 1700 CrossCultural CommunicationMAT 1033C or higher mathematics may be substituted for MTB1103.2It is suggested to choose either MGF 1106 Liberal ArtsMathematics I or MAC 1105 College Algebra to meet thisrequirement.Notes:Most Human Resources Management Specialization courses are offeredonly on the East Campus.International Business SpecializationManagement SpecializationProgram OutcomesProgram Outcomes Describe the impact of language, culture, religion and localgovernment regulations on the conduct of international business. Explain the demographics, market segmentation and the selection oftarget markets as applied to the global business environment. Demonstrate strategies for opening foreign markets, including pureexporting, use of local distributors, global manufacturing, operatingwholly-owned subsidiaries and foreign direct investment. Apply the planning process and develop marketing strategies for theinternational marketplace. Identify and interpret relevant international financial documents,and evaluate financial strategies that support an organization’sintegrative trade initiatives. Perform managerial decision making based on proper plans,organizational structure, leadership style and control measures.*MAR 2011PRINCIPLES OF MARKETINGBUL 2242BUSINESS LAW II3ACG 2071CPRINCIPLES OF MANAGERIAL*ACCOUNTING3GEB 2862BUSINESS SPREADSHEET APPLICATIONS3MTB 1103BUSINESS MATHEMATICS3GEB 1220WRITING AND SPEAKING IN BUSINESS3MathSee Gen. Ed. Core Requirement3*31 * 23GEB 1350INTRODUCTION TO INTERNATIONAL BUSINESS3Internship(s) and/or Business ElectivesECO 2023PRINCIPLES OF ECONOMICS-MICROMAR 2150INTERNATIONAL MARKETING3GEB 2860BUSINESS ADMINSTRATION CAPSTONEFIN 2051INTERNATIONAL FINANCE3Total Credit HoursGEB 2862BUSINESS SPREADSHEET APPLICATIONS3MTB 1103BUSINESS MATHEMATICS3GEB 1220WRITING AND SPEAKING IN BUSINESS3MathSee Gen. Ed. Core Requirement3Internship(s) and/or Business Electives**1 * 23ECO 2023PRINCIPLES OF ECONOMICS-MICROGEB 2860BUSINESS ADMINSTRATION CAPSTONETotal Credit Hours This course must be completed with a grade of C or better.*This course has a prerequisite; check description in Valenciacatalog. 12This course has a prerequisite; check description in Valenciacatalog. This is a general education course.1330This is a general education course.MAT 1033C or higher mathematics course may be substituted forMTB 1103.It is suggested to choose either MGF 1106 Liberal ArtsMathematics I or MAC 1105 College Algebra to meet thisrequirement.233330MAT 1033C or higher mathematics may be substituted for MTB1103.It is suggested to choose either MGF 1106 Liberal ArtsMathematics I or MAC 1105 College Algebra to meet thisrequirement.Business Electives: Courses with the following subject prefixesmay be used if not being used as a program requirement: ACG,APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA,MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.If a student is going for the Global Distinction, pick two of thefollowing courses:GEA 1000 World Geography, GEB 2955 Immersion in GlobalBusiness, HUM 2403 Middle Eastern Humanities, HUM 2410Asian Humanities, HUM 2454 African-American Humanities, HUM2461 Latin American Humanities, INR 2002 International Politicsor INR 2002H International Politics Honors, SPC 1700 CrossCultural CommunicationMarketing SpecializationProgram Outcomes Apply advertising & selling principles to an organization's overallsuccess.VALENCIA COLLEGE 2022-23 CATALOG3**3*3

4Business Administration*MAR 2011PRINCIPLES OF MARKETING3MKA 2021PRINCIPLES OF SELLINGMKA 2511ADVERTISINGBUL 2242BUSINESS LAW IIGEB 2862BUSINESS SPREADSHEET APPLICATIONS3MTB 1103BUSINESS MATHEMATICS3GEB 1220WRITING AND SPEAKING IN BUSINESS3MathSee Gen. Ed. Core Requirements3ECO 2023PRINCIPLES OF ECONOMICS-MICROGEB 2860BUSINESS ADMINSTRATION CAPSTONE**3*31 * 23*330*This course has a prerequisite; check description in Valenciacatalog. This is a general education course.Small Business ManagementSpecializationProgram OutcomesMAT 1033C or higher mathematics course may be substitutedfor MTB 1103.2Business Electives: Courses with the following subject prefixesmay be used if not being used as a program requirement: ACG,APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA,MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.If a student is going for the Global Distinction, pick two of thefollowing courses:GEA 1000 World Geography, GEB 2955 Immersion in GlobalBusiness, HUM 2403 Middle Eastern Humanities, HUM 2410Asian Humanities, HUM 2454 African-American Humanities, HUM2461 Latin American Humanities, INR 2002 International Politicsor INR 2002H International Politics Honors, SPC 1700 CrossCultural Communication3Total Credit Hours13 Generate a business plan.It is suggested to choose either MGF 1106 Liberal ArtsMathematics I or MAC 1105 College Algebra to meet thisrequirement.Real Estate Management SpecializationProgram Outcomes Apply the effect of current economic trends on the Real Estateindustry.SBM 1000SMALL BUSINESS MANAGEMENT3MAR 2011PRINCIPLES OF MARKETING3GEB 2862BUSINESS SPREADSHEET APPLICATIONS3MTB 1103BUSINESS MATHEMATICS3GEB 1220WRITING AND SPEAKING IN BUSINESS3MathSee Gen. Ed. Core Requirements3Internship(s) and/or Business Electives Appropriately use Real Estate terminology. Apply selling principles to an organization’s overall success.*1 * 23ECO 2023PRINCIPLES OF ECONOMICS-MICROGEB 2860BUSINESS ADMINSTRATION CAPSTONE6Total Credit HoursREE 1000REAL ESTATE PRINCIPLES ANDPRACTICES3*REE 1400FLORIDA REAL ESTATE LAW3This course has a prerequisite; check description in Valenciacatalog.MKA 2021PRINCIPLES OF SELLING3 This is a general educfation course.MTB 1103BUSINESS MATHEMATICSGEB 1220WRITING AND SPEAKING IN BUSINESS3MathSee Gen. Ed. Core Requirements3Internship(s) and/or Business Electives*13 * 23ECO 2023PRINCIPLES OF ECONOMICS-MICROGEB 2860BUSINESS ADMINSTRATION CAPSTONE6*This course has a prerequisite; check description in Valenciacatalog. This is general education course.23*Total Credit Hours1123330MAT 1033C or higher mathematics may be substituted for MTB1103.It is suggested to choose either MGF 1106 Liberal ArtsMathematics I or MAC 1105 College Algebra to meet thisrequirement.3*330MAT 1033C or higher mathematics may be substituted for MTB1103.It is suggested to choose either MGF 1106 Liberal ArtsMathematics I or MAC 1105 College Algebra to meet thisrequirement.Business Electives: Courses with the following subject prefixesmay be used if not being used as a program requirement: ACG,APA, BUL, CGS, CIS, COP, CTS, FIN, GEB, INP, MAN, MAR, MKA,MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, PAX 1500.If a student is going for the Global Distinction, pick two of thefollowing courses:GEA 1000 World Geography, GEB 2955 Immersion in GlobalBusiness, HUM 2403 Middle Eastern Humanities, HUM 2410Asian Humanities, HUM 2454 African-American Humanities, HUM2461 Latin American Humanities, INR 2002 International Politicsor INR 2002H International Politics Honors, SPC 1700 CrossCultural CommunicationNotes:Specialized courses may not be offered every session or on everycampus. Students are encouraged to see the Career Program Advisor forspecial career advisement.Expand your career opportunities with a Bachelor’s Degree in Businessand Organizational Leadership (BASBOL) from Valencia. Thisdegree builds on your skills, and prepares you for a supervisory orVALENCIA COLLEGE 2022-23 CATALOG

Business Administration5management role within your respective field. For more information, goto: Bachelor's Degree in Business & Organizational Leadership orofscience/bas/). Studentswho wish to continue their education should consult with a CareerProgram Advisor to determine the best education plan for their careergoals.Advanced Business Elective(s)For students who are pursuing the A.S. to B.S. career path, additionalGeneral Education courses are required to satisfy the required 36 hoursfor the Bachelor of Science degree. Students are strongly encouragedto speak with an advisor to identify the additional General Educationcourses needed.FIN 2000PRINCIPLES OF FINANCEMAN 2021PRINCIPLES OF MANAGEMENTMAR 2011PRINCIPLES OF MARKETINGMKA 2021PRINCIPLES OF SELLINGSBM 1000SMALL BUSINESS MANAGEMENT3Students who wish to continue their education should consult with theirCareer Program Advisor to discuss transfer options and requirements,and determine the best education plan for their career goals. Studentswishing to transfer credits from this program to another institution mustaccept responsibility for securing approval from the transfer institutionfor acceptance of this degree.ACG 2071CPRINCIPLES OF MANAGERIAL*ACCOUNTING33Total Credit Hours24Foundation Business ElectivesThese courses may be used for Foundation Business Electivecredit if not being used as a Certificate requirement.3*3*3*3Intermediate Business ElectivesThese courses may be used for Intermediate Business Electivecredit if not being used as a Certificate requirement.*ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTINGACG 2071CPRINCIPLES OF MANAGERIAL*ACCOUNTING3This program is designed for students seeking specialized training toprepare for employment or to enhance their skills in the fields of BusinessManagement, Finance, Marketing, Small Business Management, andRetail.APA 1111CCOLLEGE ACCOUNTING3FIN 2000PRINCIPLES OF FINANCE3FIN 2010PERSONAL INVESTMENTS3FIN 2100PERSONAL FINANCE3Program OutcomesBusiness ManagementTechnical Certificate3GEB 1136FOUNDATIONS OF E-BUSINESS3 Manage & use basic business application software.INP 13013 Prepare & use financial information about business organizations tosupport decision making.PSYCHOLOGY IN BUSINESS ANDINDUSTRYMAN 2021PRINCIPLES OF MANAGEMENT3 Demonstrate effective business communications skills.MAR 2011PRINCIPLES OF MARKETING Assess ethical issues in business situations.MKA 2021PRINCIPLES OF SELLING Perform the management functions.MTB 1103BUSINESS MATHEMATICS3 Demonstrate employability skills.PSY 2012GENERAL PSYCHOLOGY3SBM 1000SMALL BUSINESS MANAGEMENT3Foundation CoursesACG 2021Cor GEB 1011PRINCIPLES OF FINANCIAL ACCOUNTING*3INTRODUCTION TO BUSINESSFoundation Business Elective3CGS 2100C3or OST 2854CCOMPUTER FUNDAMENTALS AND1APPLICATIONSMICROSOFT OFFICE (APPLICATIONS PACKAGE)Select one of the following. Courses may not be counted in twoplaces within the same certificate.BUSINESS MATHEMATICSAPA 1111CCOLLEGE ACCOUNTINGACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTINGMAC 1105COLLEGE ALGEBRAGEB 1220WRITING AND SPEAKING IN BUSINESSBUL 2241BUSINESS LAW IIntermediate Business Electiveor PSY 2012PSYCHOLOGY IN BUSINESS ANDINDUSTRYGENERAL PSYCHOLOGYVALENCIA COLLEGE 2022-23 CATALOG*This course has a prerequisite; check description in Valenciacatalog.CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS isa transferable course.MAT 1033C INTERMEDIATE ALGEBRA or higher mathematicsmay be substituted for MTB 1103 BUSINESS MATHEMATICS.Note:33Advanced CoursesINP 13013Select from courses with subject prefixes of: ACG, APA,CTS, MKA,MNA, MTB, OST, REE, RMI, SBM, TAX, SLS 1303, SLS 1122, andSPC 1608. * *3These courses may be used for Advanced Business Electivecredit if not being used as a Certificate requirement.2**Advanced Business Electives12MTB 1103Intermediate Courses3**3Specialized courses may not be offered every session or on everycampus.This certificate program is eligible for Financial Aid.Business OperationsTechnical CertificateThis program is designed for students seeking specialized training toprepare for employment or to enhance their skills in the fields of Business

6Business AdministrationManagement, Finance, Marketing, Small Business Management, andRetail.MKA 2021PRINCIPLES OF SELLING*3MTB 1103BUSINESS MATHEMATICS3Program OutcomesGEB 1220WRITING AND SPEAKING IN BUSINESS3 Manage & use basic business application software.PSY 2012GENERAL PSYCHOLOGY3 Prepare & use financial information about business organizations tosupport decision making.SBM 1000SMALL BUSINESS MANAGEMENT3* Demonstrate effective business communications skills. Assess ethical issues in business situations.This course has a prerequisite; check description in Valenciacatalog.1CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS isa transferable course. Demonstrate employability skills.2Foundation CoursesACG 2021Cor GEB 1011CGS 2100Cor OST 2854CPRINCIPLES OF FINANCIAL ACCOUNTING*3INTRODUCTION TO BUSINESSCOMPUTER FUNDAMENTALS AND1APPLICATIONS3MICROSOFT OFFICE (APPLICATIONS PACKAGE)Foundation Business Elective3Select one of the following. Courses may not be counted in twoplaces within the same certificate.3BUSINESS MATHEMATICSAPA 1111CCOLLEGE ACCOUNTINGACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTINGMAC 1105COLLEGE ALGEBRAIntermediate CoursesBUL 2241or ACG 2071CBUSINESS LAW INote:Specialized courses may not be offered every session or on everycampus.Business SpecialistTechnical CertificateThis program is designed for students seeking specialized training toprepare for employment or to enhance their skills in the fields of BusinessManagement, Finance, Marketing, Small Business Management, andRetail.2MTB 1103MAT 1033C INTERMEDIATE ALGEBRA or higher mathematicsmay be substituted for MTB 1103 BUSINESS MATHEMATICS.* * Program Outcomes*3PRINCIPLES OF MANAGERIAL ACCOUNTINGIntermediate Business Course3Total Credit Hours18 Manage & use basic business application software. Prepare & use financial information about business organizations tosupport decision making. Demonstrate effective business communications skills. Perform the management functions. Demonstrate employability skills.Foundation Business ElectivesThese courses may be used for Foundation Business Electivecredit if not being used as a Certificate requirement.Foundation CoursesFIN 2000PRINCIPLES OF FINANCE3MAN 2021PRINCIPLES OF MANAGEMENTMAR 2011PRINCIPLES OF MARKETINGMKA 2021PRINCIPLES OF SELLINGSBM 1000SMALL BUSINESS MANAGEMENT3ACG 2071CPRINCIPLES OF MANAGERIAL*ACCOUNTING3*3*3*3ACG 2021Cor GEB 1011CGS 2100Cor OST 2854CPRINCIPLES OF FINANCIAL ACCOUNTINGCOMPUTER FUNDAMENTALS AND1APPLICATIONSSelect one of the following. Courses may not be used in twoplaces within the same certificate.APA 1111CCOLLEGE ACCOUNTINGThese courses may be used for Intermediate Business Electivecredit if not being used as a Certificate requirement.ACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTINGACG 2071CPRINCIPLES OF MANAGERIAL*ACCOUNTINGMAC 1105COLLEGE ALGEBRAACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTINGACG 2071CPRINCIPLES OF MANAGERIAL*ACCOUNTING3APA 1111CCOLLEGE ACCOUNTING3FIN 2000PRINCIPLES OF FINANCE3FIN 2010PERSONAL INVESTMENTS3Foundation Business ElectivesFIN 2100PERSONAL FINANCE3GEB 1136FOUNDATIONS OF E-BUSINESS3These courses may be used for Foundation Business Electivecredit if not being used as a Certificate requirement.INP 1301PSYCHOLOGY IN BUSINESS ANDINDUSTRY3FIN 2000PRINCIPLES OF FINANCEMAN 2021PRINCIPLES OF MANAGEMENT3MAR 2011PRINCIPLES OF MARKETING3MKA 2021PRINCIPLES OF SELLINGMAN 2021PRINCIPLES OF MANAGEMENTMAR 2011PRINCIPLES OF MARKETINGVALENCIA COLLEGE 2022-23 CATALOG*32Intermediate Business Electives*3MICROSOFT OFFICE (APPLICATIONS PACKAGE)BUSINESS MATHEMATICS33INTRODUCTION TO BUSINESSMTB 1103*** * Foundation Business Elective3Total Credit Hours12***3333

7Business AdministrationSBM 1000SMALL BUSINESS MANAGEMENTAPA 1111CCOLLEGE ACCOUNTINGACG 2021CPRINCIPLES OF FINANCIAL ACCOUNTINGACG 2071CPRINCIPLES OF MANAGERIAL*ACCOUNTING*33*33CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS isa transferable course.2Specialized courses may not be offered every session or on everycampus.This certificate program is eligible for Financial Aid.Customer Service OperationsThis course has a prerequisite; check description in Valenciacatalog.1Notes:MAT 1033C INTERMEDIATE ALGEBRA or higher mathematicsmay be substituted for MTB 1103 BUSINESS MATHEMATICS.Technical CertificateThis program is designed for students seeking specialized training toprepare for employment or to enhance their skills in the field of CustomerService.Program Outcomes Use basic business application software.Note: Implement business, technical and interpersonal skills for customersupport.Specialized courses may not be offered every session or on everycampus.Foundation CoursesCustomer Service ManagementTechnical CertificateThis program is designed for students seeking specialized training toprepare for employment or to enhance their skills in the field of CustomerService.GEB 1011INTRODUCTION TO BUSINESS3CGS 2100CCOMPUTER FUNDAMENTALS ANDAPPLICATIONS3CTS 1155CINTRODUCTION TO CUSTOMER SERVICEAND HELP DESK CONCEPTS3Customer Service Elective(s)Program Outcomes3 Use basic business application software.Intermediate Courses Implement business, technical and interpersonal skills for customersupport.MAR 2011PRINCIPLES OF MARKETINGGEB 1220WRITING AND SPEAKING IN BUSINESS*Total Credit HoursFoundation CoursesINTRODUCTION TO BUSINESS3CGS 2100CCOMPUTER FUNDAMENTALS ANDAPPLICATIONS3CTS 1155CINTRODUCTION TO CUSTOMER SERVICEAND HELP DESK CONCEPTS3Customer Service Electives3These courses may be used for Customer Service Elective creditif not being used as a Certificate requirement.Customer Service Elective(s)Intermediate Courses*3This course has a prerequisite; check description in ValenciacatalogSelect from courses with subject prefixes of: ACG, APA, BUL,CTS, ECO, GEB, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM,TAX, SLS 1122 Student Success, SLS 1303 Job Search, SLS 2940Service Learning, and SPC 1608 Fundamentals of Speech.MAR 2011PRINCIPLES OF MARKETINGGEB 1220WRITING AND SPEAKING IN BUSINESS3GENERAL PSYCHOLOGY3Note:3Specialized courses may not be offered every session or on everycampus.Advanced CoursesPSY 2012or INP 1301MAN 2021PSYCHOLOGY IN BUSINESS AND INDUSTRYPRINCIPLES OF MANAGEMENT*Total Credit Hours*124This course has a prerequisite; check description in Valenciacatalog.CGS 2100C COMPUTER FUNDAMENTALS AND APPLICATIONS isa transferable course.Customer Service ElectivesThese courses may be used for Customer Service Elective creditif not being used as a Certificate requirement.Select from courses with subject prefixes of: ACG, APA, BUL, CTS,GEB, ECO, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX,SLS 1122, SLS 1303 Job Search, SLS 2940 Service Learning, andSPC 1608 Fundamentals of Speech.VALENCIA COLLEGE 2022-23 CATALOG318GEB 1011*3Customer Service SpecialistTechnical CertificateThis program is designed for students seeking specialized training toprepare for employment or to enhance their skills in the field of CustomerService.Program Outcomes. Use basic business application software. Implement business, technical and interpersonal skills for customersupport.Foundation CoursesGEB 1011INTRODUCTION TO BUSINESS3

8Business AdministrationCGS 2100CCOMPUTER FUNDAMENTALS ANDAPPLICATIONS3CTS 1155CINTRODUCTION TO CUSTOMER SERVICEAND HELP DESK CONCEPTS3Customer Service Elective(s)3Total Credit Hours12Human Resources ManagementTechnical CertificateThis program is designed for students seeking specialized training toprepare for employment or to enhance their skills in the fields of HumanResources Management.Program OutcomesCustomer Service Electives Perform the management functions.These courses may be used for Customer Service Elective creditif not being used as a Certificate requirement. Use basic business application software. Perform basic human resources functions.Select from courses with subject prefixes of: ACG, APA, BUL,CTS,ECO, GEB, MAN, MAR, MKA, MNA, MTB, OST, REE, RMI, SBM, TAX,SLS 1122, SLS 1303, SLS 2940, and SPC 1608. Apply knowledge of federal and state laws governing humanresources management.* Assess ethical issues in business situations.Foundation CoursesThis course has a prerequisite; check description in Valenciacatalog.Notes:Specialized courses may not be offered every session or on everycampus.EntrepreneurshipINTRODUCTION TO HUMAN RESOURCESMANAGEMENT3MNA 2320HUMAN RESOURCES RECRUITMENT,*SELECTION AND STAFFING3CGS 2100CCOMPUTER FUNDAMENTALS AND1APPLICATIONS3or OST 2854CGEB 1011Technical CertificateThis program is designed to teach students the fundamentals of startingand operating a business while presenting entrepreneurship as a viablecareer option. Coursework covers opportunity recognition, businessplanning, managing a business, market research, the marketing plan,financial management and how to understand accounting information.MICROSOFT OFFICE (APPLICATIONS PACKAGE)INTRODUCTION TO BUSINESSIntermediate Courses3*BUL 2241BUSINESS LAW IMN

Perform personal investment strategies. FIN 2000 PRINCIPLES OF FINANCE 3 FIN 2010 PERSONAL INVESTMENTS 3 FIN 2100 PERSONAL FINANCE 3 GEB 2862 BUSINESS SPREADSHEET APPLICATIONS 3 MTB 1103 BUSINESS MATHEMATICS 1 3 GEB 1220 WRITING AND SPEAKING IN BUSINESS 3 Math See Gen. Ed. Core Requirement * 2 3 Internships and/or Business Electives 3 3