Finding Study Guides For State Civil Service Exams

Transcription

FINDING STUDY GUIDES FORSTATE CIVIL SERVICE EXAMS:A MANUAL FOR PUBLIC ANDINSTITUTIONAL LIBRARIES10th Edition, RevisedOctober 2004

FINDING STUDY GUIDES FOR STATE CIVIL SERVICE EXAMS: A MANUALFOR PUBLIC AND INSTITUTIONAL LIBRARIES10th Edition RevisedOctober 2004Compiled byGary L. FergusonUpdated byEordonna D’AndreaState Library of LouisianaBaton Rouge, Louisiana

TABLE OF CONTENTSPREFACE . iEXAMINATION OUTLINES AND RECOMMENDED STUDY GUIDESSERIES 1050 GROUP BENEFITS CLAIMS ASSISTANT . 2SERIES 1111 ENGINEERING AIDE TEST. . 3SERIES 1333 PROFESSIONAL ENTRY TEST . 4SERIES 1700 LAW ENFORCEMENT SUPERVISOR TEST . 5SERIES 2812 PARISH HIGHWAY MAINTENANCE SUPERINTENDENT . 6SERIES 3700 PROFESSIONAL SUPERVISOR TEST. 7SERIES 4242 ACCOUNTING PARAPROFESSIONAL TEST . 8SERIES 4300 HIGHWAY FOREMAN . 9SERIES 4900 MANAGER/ADMINISTRATOR TEST (MAT). 10SERIES 5000 LAW ENFORCEMENT AND PROTECTIVE SERVICES (LEAPS). 11SERIES 7000/7001 CLERICAL/OFFICE/ADMINISTRATIVE SUPPORT TEST(COAST). 12SERIES 7002 COAST TYPING SKILLS TEST . 13SERIES 7200 WILDLIFE & FISHERIES TECHNICIAN EXAM . 14SERIES 7900/7901 MOTOR VEHICLE COMPLIANCE ANALYST TEST . 15TYPES OF QUESTIONS AND RECOMMENDED STUDY GUIDESBUDGETING . 17CODING . 17ENGLISH GRAMMAR/USAGE/CORRECT EXPRESSION . 17FOLLOWING INSTRUCTIONS. 17GRAPHS, CHARTS AND TABLES/DATA INTERPRETATION . 18HUMAN RELATIONS . 19LOGIC . 19MANAGEMENT AND SUPERVISION . 19MATHEMATICS/NUMERICAL RELATIONS . 20READING COMPREHENSION. 21REASONING . 21REPORT WRITING. 21SPELLING/VOCABULARY. 22INDEX OF JOB TITLES. 24

PREFACEOver the past few years, the LouisianaDepartment of State Civil Service has reducedthe number of written examinations itadministers from several hundred to fourteen.This number may decrease further as CivilService continues to streamline its testingprocedures. This booklet providesinformation on every written exam currentlyin use and will help libraries find appropriatestudy guides for patrons who are seeking Stateemployment.The first section of the booklet devotes onepage to each exam. There the user will find anoutline of the categories of questions that areasked on an exam, followed by a list of thestudy guides the Reference staff recommends.Most of the study guides are published byArco or National Learning Corporation(abbreviated NLC in the listings) and are notbased specifically on Louisiana Civil Serviceexams.Note that the first section of this booklet listsexams in order by the series number assignedby Civil Service. This enables the user toeasily find the correct breakdown of testquestions when only the examination seriesnumber is known.The second section of this booklet consists ofthose categories of questions, such as EnglishGrammar and Mathematics, that are found onmany examinations. Following each type ofquestion is a list of study guides whichcontain examples of that kind of question.You can use this section of the booklet to findsubstitute study guides or additional guidesfor patrons who have difficulty with thesetypes of questions.The final section of this booklet is the index ofjob titles. Here you will find listed all of thenearly 500 jobs that require a written exam.Look up the job title you need in the index,then consult the page referenced there to findithe appropriate examination outline and list ofrecommended study guides, from which youcan select any that you have on the shelf foryour patron’s use.For most exams, the Louisiana Department ofState Civil Service has prepared brief studyguides, copies of which should be available inevery public library in the state. These shouldserve as master copies which patrons can copyas needed. The following booklets areavailable from Civil Service:1. Clerical, Office & AdministrativeSupport Test Sample Questions2. Engineering Aide Test Study Guide3. Professional Entry Test SampleQuestions4. Sample Questions for AccountingParaprofessional Test5. Sample Questions for HighwayForeman6. Sample Questions for LawEnforcement and ProtectiveServices Supervisor Test7. Sample Questions for LawEnforcement and ProtectiveServices Test8. Sample Questions for Manager/Administrator Test9. Sample Questions for ProfessionalSupervisor TestContact the Reference Section of the StateLibrary if replacement copies are needed.Study material is also available on thewebsite of the Louisiana Department ofState Civil Service. Go to:http://www.dscs.state.la.usand click on Sample Test Questions. This siteprovides sample questions for the followingexams:1. Accounting Paraprofessional Test2. COAST

State agencies are authorized to hire directlywithout going through Civil Service. Jobssuch as these, for which Civil Service does notrequire a written exam, are not included in thisbooklet.Note, however, that the hiring agency maydevise a test of its own for applicants. Forexample, the Department of Correctionsgives a multiple-choice test for its entry-levelposition, Corrections Cadet. The testconsists of the following types of questions:3.4.5.6.7.8.9.Engineering Aide TestGroup Benefits Claims AssistantHighway Foreman TestLEAPSLEAPS SupervisorManager/Administrator TestMotor Vehicle Compliance AnalystTest10. Professional Entry Test11. Professional Supervisor Test12. Wildlife & Fisheries TechnicianReading comprehensionSituational judgmentEnglish grammarTotalAlso available on the site are sample questionsby subject, ranging from accounting/auditingto written communications, which includemost of the types of questions found on theexams.20202060The Arco study guides for Correction Officerand Correction Officer Promotion Tests, aswell as Norman Hall’s Corrections OfficerExam Preparation Book published by AdamsMedia, will be helpful to persons taking thistest.Additional study material is now availablefrom LearningExpress Library, one of theLouisiana Library Connection databases. It isavailable at public libraries throughout thestate, or residents can access it from home orworkbygoingtohttp://lalibcon.state.lib.la.usand selecting their library name and enteringtheir library card number.Similarly, the Office of State Policeadministers an exam for State Police Cadetwhich consists of about 300 biographicalinventory questions like those on the Series6500 COAST exam (see page 12). These arepsychological profile questions, and theanswers given indicate personal preferences.Though there is no recommended study guide,the Arco book for Civil Service Psychologicaland Psychiatric Tests may be of use toapplicants.LearningExpress Library does not providestudy material for specific state exams. Whenyou click on "Civil Service Careers" in the listof tests, you will not find an entry for aspecific state test (Typing Careers Test) ortype of test (clerical). Instead,LearningExpress Library offers one genericcivil service test which covers math, grammar,reading, vocabulary and spelling. There isalso study material for the Federal clericalexam. Applicants desiring additional practicein the areas of math and English can selecttests from the menu categories of "BasicSkills Success" and "Technical and CareerCollege."When your library has no study guidesavailable, or your patron needs morematerial, please use the exam title or thecomplete job title as provided to your patronby Civil Service and submit the request to theState Library on a subject request form.Include the exam series number, if known.Do not request specific study guides on anauthor-title form.Many Civil Service positions do not require awritten examination. In some cases, CivilService grades applicants solely on the basisof their experience and training. In others,designated noncompetitive or shortage jobs,Please be aware that we cannot provide actualsamples of old tests. In most cases we willsend study guides published by Arco orii

National Learning Corporation (NLC). Oftenthese study guides will not have the same titlesas the State Civil Service exams, but willcontain examples of the types of questionsfound on the tests. We will send additionalmaterials as needed to supplement the standardstudy guides.Call the State Library Reference andBibliography Section at (225) 342-4913 if youhave any questions or comments, or email us atref@state.lib.la.usIf you wish to communicate directly with theDepartment of State Civil Service, call themain office in Baton Rouge at (225) 925-1911or the New Orleans office at (225) 568-5812.To communicate with Civil Service by mail,write to:Department of State Civil ServiceP.O. Box 94111Capitol StationBaton Rouge, LA 70804-9111For information on job openings, jobspecifications, and pay scales, see the CivilService Department’s Internet home page athttp://www.dscs.state.la.us orhttp://www.civilservice.louisiana.govClick on the Louisiana Job Search icon if youwish to produce a list of vacancies by location,salary, occupation, or state agency.This manual is available on the State Library’swebsite at http://www.state.lib.la.usFrom the State Library’s home page, click onAbout the State Library, then click onPublications and select this manual from thelist.For information on the contents of anexamination, or to determine whether awritten exam is required, call theExamining Division at (225) 342-8536 inBaton Rouge.iii

EXAMINATION OUTLINESANDRECOMMENDED STUDY GUIDES

SERIES 1050GROUP BENEFITS CLAIMS ASSISTANTCategories of Questions:ProofingCodingReading Comprehension16204TOTAL:40PASSING POINT:20NOTE: At the time of interview, candidates will take a ten-key dataentry test. They must meet agency standards on speed and accuracy.NOTE: Proofing is name and number comparison/checking for errors.Recommended Study Guides:Use Group Benefits Claims Assistant study booklet.Use Sample Questions on Civil Service website.Arco. Employment Security ClerkNLC. Beginning Clerical Worker. Data Processing Clerk. Data Equipment OperatorCoding:NLC. CodingProofing:NLC. Name and Number Checking Use LearningExpress Library database for reading questions.2

SERIES 1111ENGINEERING AIDE TESTCategories of Questions:Part 1Attention to Detail Test100 questions, 7 minutesNOTE: These questions test the ability to detect differences between twofigures.Part 2English UsageFollowing DirectionsProblem Solving (Math Word Problems)202020TOTAL:60PASSING POINT:NoneRecommended Study Guides:Use Engineering Aide Test study booklet from Civil Service.Use Sample Questions on Civil Service website.NOTE: Engineering Technician (Arco) and Engineering Aide (NLC)are too technical for this exam. Use instead:Arco. Civil Service Arithmetic and Vocabulary. Homestudy Course for Civil Service JobsKoch. Civil Service Quizzer and GuideUse any clerical study guide, for math and English.Attention to Detail Test (Differences between Two Figures):Arco. Mechanical Aptitude & Spatial Relations TestsKoch. Mechanical Work Examinations Use LearningExpress Library database for English and math questions.3

SERIES 1333PROFESSIONAL ENTRY TESTCategories of Questions:Although there are 10 items in each of the categories listed below, the items in eachcategory are distributed throughout the test rather than in separate sections bycategory.Tables and ChartsReading ComprehensionMathInference (Logic)TOTAL:1010101040PASSING POINT:22Recommended Study Guides:Use Professional Entry Test study booklet from Civil Service.Use Sample Questions on Civil Service website.NLC. Professional Entry Test (P.E.T.)Substitutes:Arco. Professional and Administrative Career Exam. Professional Careers TestNLC. Professional and Administrative Career Exam. Professional Careers TestInference (Logic):LearningExpress. 501 Challenging Logic and Reasoning ProblemsMathematics:Arco. Civil Service Arithmetic and VocabularyTabular Completion:NLC. Civil Service Graphs, Charts and Tables Use LearningExpress Library database for reading and math questions.4

SERIES 1700LAW ENFORCEMENT SUPERVISOR TESTCategories of Questions:Reading ComprehensionProblem SolvingMathSupervision85730TOTAL:50PASSING POINT:12Recommended Study Guides:Use Law Enforcement and Protective Services Supervisor Teststudy booklet from Civil Service.Use Sample Questions on Civil Service website.Arco.Correction Officer Promotion TestsLaw Enforcement PositionsPolice Administration and Criminal InvestigationPolice Sergeant, Lieutenant, CaptainTeach Yourself to Pass Law Enforcement Exams in 24 Hours(reading, judgment, math)Barron. How to Prepare for the Police Sergeant ExaminationNLC. Police Administration and SupervisionMath:Arco. Civil Service Arithmetic and VocabularySupervision:Arco. Management and Administration Quizzer. Practice for Civil Service Promotion. Supervision Course Use LearningExpress Library database for reading and math questions.5

SERIES 2812PARISH HIGHWAY MAINTENANCE SUPERINTENDENTCategories of Questions:Road and Bridge MaintenanceSupervisionRecords and Reports302010TOTAL:60PASSING POINT:22Recommended Study Guides:NLC. Bridge Maintenance Supervisor. Highway Maintenance SupervisorSubstitutes:NLC.Foreman, Highways and SewersHighway EngineerHighway General ForemanHighway Maintenance SpecialistSupervision and Report Writing:Arco. Management and Administration Quizzer. Practice for Civil Service Promotion. Supervision Course6

SERIES 3700PROFESSIONAL SUPERVISOR TESTCategories of Questions:In-Basket ExerciseWritten Communication SkillsSupervisory Skills253030TOTAL:85PASSING POINT:30Recommended Study Guides:Use Professional Supervisor Test study booklet from Civil Service.Use Sample Questions on Civil Service website.Arco. Management and Administration Quizzer. Practice for Civil Service Promotion. Supervision CourseNLC. Administrative Manager. SupervisorWritten Communication Skills:Arco. Teach Yourself to Pass Civil Service Exams in 24 Hours. 24 Hours to the Civil Service ExamsNLC. Civil Service Grammar and UsageSee English Grammar in type of question section.In-Basket Exercise:Use the Civil Service booklet and website. Use LearningExpress Library database for writing questions.7

SERIES 4242ACCOUNTING PARAPROFESSIONAL TESTCategories of Questions:Bookkeeping & Accounting ProblemsMathematicsJournal ProblemsAccounting Terms20151510TOTAL:60PASSING POINT:42Recommended Study Guides:Use Accounting Paraprofessional Test study booklet from CivilService.Use Sample Questions on Civil Service website.Arco. Accountant-Auditor. Assistant Accountant. Associate and Administrative AccountantNLC.AccountantAccounting Systems SpecialistAdministrative AccountantAssistant AccountantAccounting terms, problems and journalizing:Arco. Bookkeeper-Account ClerkNLC. Account Clerk Use LearningExpress Library database for math questions.8

SERIES 4300HIGHWAY FOREMANCategories of Questions:SupervisionMathFollowing Instructions/CodingTables and Charts301055TOTAL:50PASSING POINT:23Recommended Study Guides:Use Sample Questions for Highway Foreman study booklet from CivilService.Use Sample Questions on Civil Service website.NLC. Foreman, Highways and Sewers. Highway General Foreman. Highway Maintenance SupervisorMath:Arco. Apprentice, Mechanical Trades. Civil Service Arithmetic and Vocabulary. Mechanical Aptitude and Spatial RelationsKoch. Mechanical Work ExamsMath, Supervision:Arco. Construction Foreman. ForemanSupervision, Tables and Charts:Arco. Management and Administration Quizzer. Practice for Civil Service Promotion. Supervision Course Use LearningExpress Library database for math questions.9

SERIES 4900MANAGER/ADMINISTRATOR TEST (MAT)Categories of Questions:Management PrinciplesBudgetingSupervision***TOTAL:50PASSING POINT:12* Exact number of questions not specified.Recommended Study Guides:Use Manager/Administrator Test study booklet from Civil Service.Use Sample Questions on Civil Service website.Arco. Civil Service Administrative Tests (includes budgeting). Management and Administration Quizzer. Supervision Course (includes budgeting)NLC. Administrative ManagerBudgeting:Arco. Administrative AssistantNLC. Budget Examiner. Budget Examining Trainee. Business Manager10

SERIES 5000LAW ENFORCEMENT AND PROTECTIVE SERVICES (LEAPS)Entry/Journeyman Level Law Enforcement JobsCategories of Questions:Decision Making and Human RelationsReading ComprehensionMathematicsCodingReasoning and Problem SolvingEnglish and Effective Writing1310751312TOTAL:60PASSING POINT:35Recommended Study Guides:Use LEAPS Examination study booklet from Civil Service.Use Sample Questions on Civil Service website.Arco.Correction Officer (coding, English, math, reading)Guard-Patrolman (judgment and reasoning, math, reading)State Trooper (judgment, reading)Teach Yourself to Pass Law Enforcement Exams in 24 Hours(reading, judgment, math)Learning Express. Police Officer Exam: The South(reading, English grammar, judgment)NLC. Law Enforcement and Investigation Occupations. Law Enforcement Candidate RecordAny police work study guide.Coding:NLC. CodingReasoning:LearningExpress. 501 Challenging Logic and Reasoning Problems Use LearningExpress Library database for reading, math and English questions.11

SERIES 7000/7001CLERICAL/OFFICE/ADMINISTRATIVE SUPPORT TEST (COAST)SERIES 7000 Behavior AssessmentCategories of Questions:Behavior Assessment40Note: Same as Biographical Inventory questions on old test.SERIES 7001 Office SkillsCategories of Questions:Customer ServiceSpellingReading with Understanding304025TOTAL:95PASSING POINT:NoneRecommended Study Guides:Use COAST Exam study booklet from Civil Service.Use Sample Questions on Civil Service website.Arco.Beginning Office WorkerClerical Exams HandbookFile Clerk-General ClerkOffice Assistant/AssociatePractice for Clerical, Typing and Stenographic TestsNLC. Clerk. General Clerical and Typing Careers TestSpelling:LearningExpress. 1001 Vocabulary and Spelling Questions. Practical Spelling Use Learning Express Library database for spelling and reading questions.12

SERIES 7002COAST TYPING SKILLS TESTBasic typing speed and accuracy test.Candidates have five minutes to type a preset passage as quickly and accurately aspossible.Three keystrokes are subtracted for each error.Passing is 40 words per minute after deductions for errors.Recommended Study Guides:Arco. Civil Service Typing Tests. Clerical Exams. Practice for Clerical, Typing and Stenographic TestsAny typing or keyboarding manual with sample passages to type for practice.13

SERIES 7200WILDLIFE & FISHERIES TECHNICIAN EXAMCategories of Questions:MathematicsReading ComprehensionFollowing Directions/Coding202020TOTAL:60PASSING POINT:30Recommended Study Guides:Use Wildlife & Fisheries Technician Exam study booklet.Use Sample Questions on Civil Service website.Arco.Beginning Office WorkerClerical Exams HandbookFile Clerk-General ClerkOffice Assistant/AssociatePractice for Clerical, Typing and Stenographic TestsNLC. Clerk. Fish and Wildlife Technician. General Clerical and Typing Careers TestsSubstitutes:Arco.Employment Security ClerkOffice Machines OperatorShop ClerkTelephone OperatorCoding:NLC. Coding Use LearningExpress Library database for math and reading questions.14

SERIES 7900/7901MOTOR VEHICLE COMPLIANCE ANALYST TESTSeries 7900 Customer Service VideoCategories of Questions:Customer Service47Note: This part of the test uses a video to present various worksituations. Multiple-choice questions require the testtaker to choose the best way to handle each situation.Every answer scores points, some more than others.Passing is 88 out of a possible 175 points.Series 7901 Written Office SkillsCategories of Questions:Reading Comprehension10Mathematics10Coding/Following Instructions20TOTAL:40PASSING POINT:21Recommended Study Guides:Use Motor Vehicle Compliance Analyst Test study booklet.Use Sample Questions on Civil Service website.NLC. Motor Vehicle License Clerk. Motor Vehicle License Examiner. Motor Vehicle OfficerUse any clerical or office work study guide.Coding:NLC. Coding Use LearningExpress Library database for reading and math questions.15

TYPES OF QUESTIONSANDRECOMMENDED STUDY GUIDES

BUDGETINGArco. Administrative Assistant. Civil Service Administrative Tests. Supervision CourseNLC. Budget Examiner. Budget Examining TraineeCODINGNLC. CodingENGLISH GRAMMAR/USAGE/CORRECT EXPRESSIONArco.College Office AssistantEmployment Security ClerkFederal Service Entrance ExaminationsFile Clerk-General ClerkInvestigator-Claim ExaminerJunior Federal AssistantOffice AssistantPractice for Civil Service PromotionProfessional TraineeSenior Clerical SeriesStenographer-TypistSupervising Clerk-StenographerTeach Yourself to Pass Civil Service Exams in 24 Hours24 Hours to the Civil Service ExamsBarron. Stenographer, Typist, Clerk, and Office Machine OperatorLearningExpress. Civil Service Career Starter. 501 Grammar and Writing Questions. Grammar EssentialsNLC. Civil Service Grammar and Usage LearningExpress Library DatabaseFOLLOWING INSTRUCTIONSArco.Beginning Office WorkerCashierClerk N.Y.C.Computer ProgrammerCorrection OfficerEmployment Security ClerkFile Clerk17

FOLLOWING INSTRUCTIONS CONTINUED.General Entrance SeriesGeneral Test Practice for 92 U.S. JobsGuard-PatrolmanHospital AttendantLaborerMessengerOffice Machines OperatorParking Enforcement AgentPost Office Clerk-CarrierPostmasterRailroad ClerkRailroad PorterStaff AttendantStorekeeper-StockmanTraffic Control AgentU.S. Park RangerKoch. Civil Service Quizzer and Guide. Handbook of Tests (Civil Service)NLC. Unemployment Insurance Claims ExaminerGRAPHS, CHARTS AND TABLES/DATA INTERPRETATIONArco.Administrative AssistantBeginning Office WorkerCase WorkerCivil Service Administrative TestsClerk GS4-GS7College Office AssistantEmployment InterviewerEmployment Security ClerkFederal Administrative and Management ExaminationFederal Service Entrance ExamsGeneral Test PracticeHomestudy Course for Civil Service JobsHospital Care InvestigatorInvestigator/Claim ExaminerJunior Administrative Development ExamLaw Enforcement PositionsPACE (Professional and Administrative Career Exam)Personnel ExaminerProfessional Careers TestProfessional Trainee18

GRAPHS, CHARTS AND TABLES/DATA INTERPRETATIONCONTINUED.Social Case WorkerStatisticianSupervising Clerk-StenographerSupervision CourseTeach Yourself to Pass Civil Service Exams in 24 Hours24 Hours to the Civil Service ExamsU.S. Park RangerU.S. Professional Mid-Level PositionsU.S. Summer JobsKoch. Civil Service Quizzer and Guide. Mechanical Work Examinations. Social Welfare ExaminationsNLC.Beginning Clerical WorkerBusiness ManagerCivil Service Graphs, Charts, and TablesConsumer Affairs SpecialistContract SpecialistGame ManagementGraphs, Charts, and TablesProfessional Careers TestProfessional TraineeResearch AssistantHUMAN RELATIONSKoch.Civil Service Quizzer and GuideComputer Work and Computer Trainee ExaminationsEligibility Worker ExaminationsSocial Welfare and Eligibility Worker ExaminationsNLC. Human Relations Representative. Human Relations Training OfficerLOGICLearningExpress. 501 Challenging Logic and Reasoning ProblemsNLC. Logical ReasoningMANAGEMENT AND SUPERVISIONArco. Administrative Assistant. Civil Service Administrative Tests. Employment Security Clerk19

MANAGEMENT AND SUPERVISION CONTINUED.Federal Service Entrance ExamsManagement and Administration QuizzerPractice for Civil Service PromotionPrincipal ClerkSupervising Clerk-StenographerSupervision CourseNLC.Administrative AssistantAdministrative ManagerDirectorEmployment Security ManagerHead Clerk (Payroll)Personnel AssociatePersonnel ManagerProject ManagerSenior Administrative AssistantMATHEMATICS/NUMERICAL RELATIONSArco.ACWA (Administrative Careers with America)Beginning Office WorkerCashierCivil Service Arithmetic and VocabularyEmployment InterviewerEmployment Security ClerkFederal Administrative and Management ExaminationFederal Service Entrance ExamsFile Clerk-General ClerkGuard-PatrolmanJunior Federal AssistantOffice AssistantPACE (Professional and Administrative Career Exam)Parking Enforcement AgentPractice for Civil Service PromotionStenographer-TypistTeach Yourself to Pass Civil Service Exams in 24 Hour24 Hours to the Civil Service ExamsU.S. Employment Service General Aptitude Test BatteryBarron. How to Prepare for the Civil Service Examinations forStenographer, Typist, Clerk, and Office Machine Operator. Math Word Problems the Easy WayKoch. Civil Service Handbook of Tests. Mechanical Work Examinations. Social Welfare and Eligibility Worker Examinations20

MATHEMATICS/NUMERICAL RELATIONS CONTINUED. Work and Compare Arithmetic. Social Welfare and Eligibility Worker Examinations. Work and Compare ArithmeticLearningExpress. Civil Service Career Starter. Practical Math Success in 20 Minutes a DayNLC.Beginning Office WorkerCivil Service ArithmeticContracts ExaminerHead Clerk (Payroll)Professional Trainee LearningExpress Library DatabaseREADING COMPREHENSIONLearningExpress. Civil Service Career Starter. 501 Reading Comprehension Questions. Reading Comprehension Success: In 20 Minutes aDayMany study guides include examples of this kind of question.REASONINGArco. 24 Hours to the Civil Service ExamsLearningExpress. 501 Challenging Logic and Reasoning ProblemsNLC. Logical ReasoningREPORT WRITINGArco.Addiction SpecialistAdministrative AssistantBank ExaminerBuyerCase WorkerCivil EngineerClaim ExaminerClerk-Stenographer, SeniorCollege Office Assistant21

REPORT WRITING CONTINUED.Consumer Affairs InspectorFederal Service Entrance ExamsFire Administration and TechnologyForemanInvestigator/Claim ExaminerJunior Administrative Development ExamManagement and Administration QuizzerMotor Vehicle License ExaminerParking Enforcement AgentPersonnel ExaminerPlayground and Recreation Director’s HandbookPolicewomanPractice for Civil Service PromotionProbation and Parole OfficerProfessional Trainee, Administrative AideSenior Clerical SeriesSocial SupervisorState TrooperSupervision CourseTraffic Control AgentTreasury Enforcement AgentU.S. Professional Mid-Level PositionsKoch. Federal Service Entrance ExamsLearningExpress. 501 Grammar and Writing QuestionsNLC.Investigator-InspectorPersonnel AssistantPersonnel TechnicianProfessional Careers TestSPELLING/VOCABULARYArco. Civil Service Arithmetic and Vocabulary. Words for Smart Test TakersLearningExpress.Civil Service Career Starter1001 Vocabulary and Spelling QuestionsPractical SpellingPractical VocabularyVocabulary and Spelling Success in 20 Minutes aDay22

INDEX OF JOB TITLES

INDEX OF JOB TITLESACCOUNTING CLERK .12ACCOUNTING SPECIALIST 1-2.8ACCOUNTING SPECIALIST SUPERVISOR .8ACCOUNTING TECHNICIAN.8ACTIVE TREATMENT PROGRAM SPECIALIST/TRAINEESee MR/DD ACTIVE TREATMENT PROGRAM SPECIALIST/TRAINEE.4ADMINISTRATIVE DIRECTOR 1-3 .7ADMINISTRATIVE MANAGER 1-2.4ADMINISTRATIVE MANAGER 3-4.

material, please use the exam title or the complete job title as provided to your patron by Civil Service and submit the request to the State Library on a subject request form. Include the exam series number, if known. Do not request specific study guides on an author-title form. Please be aware that we cannot provide actual samples of old tests.