Visualizing The E-Commerce Ecosystem

Transcription

Visualizing theE-CommerceEcosystem

Á«È³ÁàX³X XnXÁçOnline tools, including ratings systems, user reviews,and purchase protection guarantees foster trust, whichVXSSRUWV WKH VXFFHVV RI RQOLQH DQG RႉLQH EXVLQHVVHV *OREDO SODWIRUPV KHOS VPDOO EXVLQHVVHV UHDFK D ODUJHU DXGLHQFH UDLVLQJ WKH YLVLELOLW\ RI WKHLU SURGXFWV DQG VHUYLFHV LQWHUQDWLRQDOO\ Two-thirds of consumers trust and act on online reviews.¹'LJLWDO SODWIRUPV VXSSRUW ORFDO RႉLQH EXVLQHVVHV WRR RI FRQVXPHUV UHDG UHYLHZV EHIRUH IUHTXHQWLQJ ORFDO EXVLQHVVHV ð 7RGD\ D JUHDWHU SHUFHQWDJH RI FRQVXPHUV GLVFRYHU QHZ SURGXFWV WR EX\ YLD RQOLQH FKDQQHOV OLNH XVHU UHYLHZV VRFLDO PHGLD SRVWV DGV ZHEVLWHV RU RQOLQH DUWLFOHV WKDQ RႉLQH PHDQV VXFK DV VHHLQJ LW LQ D SK\VLFDO VKRS WDONLQJ WR IULHQGV RU IDPLO\ RU UHDGLQJ DERXW LW LQ D SULQW magazine. Four Ways Small BusinessesƺȇƺˡɎ ǔȸȒȅ JǼȒƫƏǼ ÁƺƬǝȇȒǼȒǕɵ « (È!ÁXàXÁç'LJLWDO WRROV UHGXFH FRVWV DQG PDNH VPDOO EXVLQHVVHV PRUH SURGXFWLYH 7HFKQRORJ\ ORZHUV WKH FRVWV RI GRLQJ EXVLQHVV )RU H[DPSOH WKH DYHUDJH FRVW RI SURFHVVLQJ GLJLWDO SD\PHQWV LV OHVV WKDQ WKDW RI QRQ GLJLWDO SD\PHQWV 7HFKQRORJ\ LQFUHDVHV SURGXFWLYLW\ RI HPSOR\HHV GHSHQG RQ WHFKQRORJLHV OLNH FORXG VRIWZDUH DQG VWRUDJH WRROV IRU HႇHFWLYH FROODERUDWLRQ kz án0(J07KH LQWHUQHW HQDEOHV HQWUHSUHQHXUV WR DFFHVV GLJLWDO OHDUQLQJ UHVRXUFHV RQ KRZ WR UXQ D EXVLQHVV DQG GHYHORS JOREDO VXSSRUW QHWZRUNV ZLWK SHHU SXEOLF DQG SULYDWH VHFWRU DGYLVRUV ³7KH ,QWHUQHW LV PRUH WKDQ MXVW D SODFH ZKHUH ZH PDUNHW DQG VHOO RXU SURGXFWV LW¶V D SODFH ZKHUH ZH OHDUQ D ORW :H¶UH QRW IURP D EXVLQHVVEDFNJURXQG 7KURXJK YDULRXV RQOLQH FKDQQHOV ZH¶YH OHDUQHG D ORW DERXW PDUNHWLQJ DQG VHOOLQJ SURGXFWV DURXQG WKH ZRUOG - Eva-Dewi Pangestian DUDKDS &R )RXQGHU RI *HUPDQ EDVHG 1DXOL QDXOL GH HQ KWWSV ZZZ QLHOVHQ FRP FD HQ LQVLJKWV UHSRUW JOREDO WUXVW LQ DGYHUWLVLQJ /RFDO &RQVXPHU 5HYLHZ 6XUYH\ %ULJKW/RFDO DYDLODEOH DW KWWSV ZZZ EULJKWORFDO FRP UHVHDUFK ORFDO FRQVXPHU UHYLHZ VXUYH\ ³7KH WUXWK DERXW RQOLQH FRQVXPHUV .30*¶V *OREDO 2QOLQH &RQVXPHU 5HSRUW :HE KWWSV DVVHWV NSPJ FRP FRQWHQW GDP NSPJ [[ SGI WKH WUXWK DERXW RQOLQH FRQVXPHUV SGI 'LJLWDO 7UDQVIRUPDWLRQ RI 60%V 7KH )XWXUH RI &RPPHUFH DYDLODEOH DW KWWSV XVD YLVD FRP GDP 9&20 JOREDO UXQ \RXU EXVLQHVV GRFXPHQWV GLJLWDO WUDQVIRUPDWLRQ RI VPEV SGI &ROODERUDWLRQ WUHQGV DQG WHFKQRORJ\ D VXUYH\ RI NQRZOHGJH ZRUNHUV YDLODEOH DW KWWSV ZZZ DOIUHVFR FRP VLWHV ZZZ DOIUHVFR FRP ¿OHV GLPHVLRQDOUHVHDUFK FROODE VXUYH\ ¿QGLQJVUHSRUW SGI

Áǝƺ 0 !ٮ ȒȅȅƺȸƬƺ O PHGLD WRROV DQG VHDUFK HQJLQHV PDNH LW SRVVLEOH IRU VPDOO EXVLQHVV RZQHUV WR PDUNHW WKHLU JRRGV RU VHUYLFHV WR D JOREDO DXGLHQFH IRU OLWWOH WR QR PRQH\ %XVLQHVV owners can connect with potentialFXVWRPHUV DURXQG WKH ZRUOG E\ SRVWLQJ SLFWXUHV EORJ SRVWV DQG LQIRUPDWLRQ RQ WKHVH JOREDO SODWIRUPV %DFNHQG VDOHV SODWIRUPV HPSRZHU VPDOO EXVLQHVVHV WR RSHQ RQOLQH stores directly from their ownZHEVLWH GGLWLRQDOO\ H FRPPHUFH PDUNHWSODFHV SURYLGH DOWHUQDWLYH GLVWULEXWLRQ FKDQQHOV DQG FDQ DGG YDOXH WKURXJK LQFUHDVHG YLVLELOLW\ FXVWRPHU UHYLHZV DQG IXO¿OPHQW services.PAYMENTS:HE EDVHG SD\PHQW VROXWLRQV PDNH LW VLPSOH VDIH DQG TXLFN IRU VPDOO EXVLQHVVHV ZRUOGZLGH WR send and receive money. WhenSHUPLWWHG E\ JRYHUQPHQW SROLF\ JOREDO SODWIRUPV SURYLGH FXVWRPHUV with the trust to send money acrossERUGHUV DQG IRU EXVLQHVV RZQHUV WR easily pay employees and partnersLQ GLႇHUHQW FRXQWULHV ³ȅƏǼǼ ƫɖɀǣȇƺɀɀƺɀ ȸƺǼɵ Ȓȇ Əȇ ƺȇɎǣȸƺ ƺƬȒɀɵɀɎƺȅ Ȓǔ ƳǣǕǣɎƏǼ ɎȒȒǼɀ ɎȒ ȒȵƺȸƏɎƺ ǕǼȒƫƏǼǼɵSHIPPING &LOGISTICSCOMMUNICATIONS%XVLQHVVHV FDQ FRQQHFW ZLWK colleagues, partners and customHUV ZRUOGZLGH ZLWK LQWHUQHW EDVHG messaging and video conferencingplatforms. With an internet connecWLRQ RU GDWD SODQ EXVLQHVV RZQHUV DUH DEOH WR FRPPXQLFDWH HႇHFWLYHO\ DQG UXQ WKHLU EXVLQHVVHV IURP DQ\ location.PRODUCTIVITY&ORXG EDVHG VRIWZDUH HQDEOHV small companies to run theirEXVLQHVV RQ D JOREDO EDVLV ZLWKRXW large, upfront investments in localinfrastructure. Teams rely heavilyon cloud services to store andVKDUH ¿OHV FRQGXFW DFFRXQWLQJ DQG LQYRLFLQJ KRVW DSSV GDWDEDVHV DQG ZHEVLWHV DQG GHOLYHU FRQWHQW 6KLSSLQJ DQG ORJLVWLFV VHUYLFHV facilitate the transfer of physicalgoods worldwide. Where permittedE\ JRYHUQPHQW SROLFLHV SURYLGHUV FDQ KHOS VLPSOLI\ DQG ¿OH SDSHUZRUN HOHFWURQLFDOO\ WUDFN VKLSPHQWV KHOS EXVLQHVVHV DQG FXVWRPHUV calculate the fully-landed cost ofSURGXFWV DQG SURYLGH IXO¿OPHQW and other services.

MA TE SAIn ³,Q (PL :HLU ODXQFKHG 0D 7p 6DL ³ZKHUH LV LW IURP WR SURYLGH D SODWIRUP IRU /DR SHRSOH WR VHOO WKHLU SURGXFWV 6WDUWLQJ LQ 0D 7p 6DL EHJDQ WHDFKLQJ ZRPHQ LQ GLႇHUHQW GLVWULFWV WR VHZ IXUWKHU HQDEOLQJ WKHP WR FUHDWH ¿QLVKHG SURGXFWV IURP QDWXUDOO\ G\HG DQG ZRYHQ FRWWRQ FORWK 7KH \RXQJ ZRPHQ 0D 7p 6DL HPSRZHUV ³DUH QRZ WKH PDMRU EUHDGZLQQHUV LQ WKHLU IDPLOLHV :HLU DGGHG 7KH XQLTXH KDQGFUDIWHG SURGXFWV UHSUHVHQW WKH ZRUN RI DUWLVDQ YLOODJHV LQGLYLGXDO DUWLVDQV DQG organizations across the country.0D 7p 6DL LV RPQLFKDQQHO DQG EHQH¿WV IURP EULFNV DQG FOLFNV ³:H FRXOGQ¶W VXUYLYH ZLWKRXW WRXULVP H[SODLQHG :HLU 7KH FRPSDQ\ PDLQWDLQV D EULFN DQG PRUWDU VKRZURRP LQ /XDQJ 3UDEDQJ RFFDVLRQDO SRS XS VKRSV LQ 9LHQWLDQH DQG D JURZLQJ RQOLQH SUHVHQFH HU FRPSDQ\ KDV EHQH¿WHG WUHPHQGRXVO\ IURP LQFUHDVHG RQOLQH YLVLELOLW\ 7RXULVWV DQG RQOLQH VKRSSHUV DUH DEOH WR GLVFRYHU WKH FRPSDQ\ WKURXJK VHUYLFHV VXFK DV 7ULSDGYLVRU DQG VRFLDO PHGLD WRROV ZKLFK KDYH JURZQ KHU EXVLQHVV :LWK D GLVSHUVHG QHWZRUN RI DUWLVDQV DQG JOREDO FXVWRPHUV :HLU DQG KHU WHDP UHO\ KHDYLO\ RQ GLJLWDO WRROV DQG SODWIRUPV WR RSHUDWH WKH EXVLQHVV ³:KDWV SS LV WKH QXPEHU RQH WRRO IRU XV ,W FKDQJHG RXU EXVLQHVV ,W DOORZV XV WR FRPPXQLFDWH DV D WHDP UHJDUGOHVV RI ZKHUH ZH DUH HPSKDVL]HG :HLU :HE EDVHG PHVVDJLQJ WRROV DUH VR LQWHJUDO WR WKH FRPPXQLFDWLRQ DQG ORJLVWLFV RI WKH FRPSDQ\ WKDW :HLU QRZ provides her teams with a phone and a monthly stipend to ensure they have access to data.Learn TSAPP.CHANGED OURBUSINESS. IT ALLOWS US TOCOMMUNICATE AS A TEAM,REGARDLESS OF WHERE WE ARE”

MARKETINGONLINE SALES&XVWRPHUV FDQ OHDUQ PRUH DERXW WKH FRPSDQ\ UHDG UHYLHZV EURZVH SKRWRV DQG OHDUQ PRUH DERXW WKH FRPSDQ\ %RWK SODWIRUPV DOVR OLQN WR WKH ZHEVLWH ZKHUH WKH\ FDQ SXUFKDVH handcrafted goods.&XVWRPHUV FDQ SXUFKDVH 0D 7H 6DL JRRGV RQ WKHLU ZHEVLWH EXLOW ZLWK :HHEO\ RU RQ SODWIRUPV OLNH (WV\ IURP anywhere in the world with just theFOLFN RI D EXWWRQ PAYMENTS7KURXJK WKH RQOLQH PDUNHWSODFHV FXVWRPHUV FDQ SD\ XVLQJ ZHE EDVHG WRROV OLNH 3D\3DO DQG 9LVD DQG 0DVWHUFDUG 7KH WRROV VLPSOLI\ transactions for internationalcustomers and instill trust in theH[SHULHQFH RȒɯ xƏ Áƺ ³Əǣ ɖɀƺɀ Ɏǝƺ e-commerce ecosystemCOMMUNICATIONSPRODUCTIVITY)RXQGHU (PL :HLU XVHV ZHE EDVHG tools to communicate with herQHWZRUN RI DUWLVDQV DFURVV UHPRWH YLOODJHV SDUWQHUV ORFDOO\ DQG DEURDG and customers around the world.:LWK FORXG EDVHG VHUYLFHV (PL DQG KHU WHDP NHHS WUDFN RI RUGHUV SURGXFW LQIRUPDWLRQ DQG ¿QDQFLDO GDWD 7KH\ FDQ DFFHVV WKH ¿OHV LQ UHDO WLPH ZKHWKHU DW WKH VWRUH LQ /XDQJ 3UDEDQJ D FRႇHH VKRS RU WUDYHOLQJ DEURDG SHIPPING &LOGISTICS7KH 0D 7H 6DL WHDP WDNHV WKH SDFNDJHV WR WKH ORFDO SRVW RႈFH ¿OOV out any necessary customs formsDQG VXEPLWV SD\PHQW WR VKLS WKH handcrafted goods using the local([SUHVV 0DLO 6\VWHP (06 RU ' / WR customers worldwide.

WAKANOWzXJ0«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¿QDQFLDO VHUYLFHV WRRO 3D\ 6PDOO 6PDOO ZKLFK DOORZV FXVWRPHUV WR SXW GRZQ DQG SD\ LQ DQ LQVWDOOPHQW SODQ IRU WKHLU WULS %DFN LQ WKRVH HDUO\ GD\V ZKHQ KH ZDV KXVWOLQJ WR JDLQ WUDFWLRQ /LQNHG,Q SOD\HG D UROH LQ FRQQHFWLQJ KLV FRPSDQ\ WR LQWHUQDWLRQDO ¿QDQFLQJ (NH]LH UHFDOOHG KRZ D 1HZ RUN EDVHG YHQWXUH FDSLWDOLVW ZKR VDZ KLP VSHDN RQ &1%& XVHG /LQNHG,Q WR LQYHVWLJDWH KLV EDFNJURXQG DQG WR FRQQHFW GLUHFWO\ HYHQWXDOO\ OHDGLQJ WR DQ investment in his company.2ELQQD DOVR UHOLHG KHDYLO\ RQ WKH LQWHUQHW WR JDLQ NQRZHOGJH DERXW KRZ WR VWDUW DQG JURZ KLV EXVLQHVV H UHDG D ORW RI ERRNV RQ KRZ VRPH RI WKH PRVW VXFFHVVIXO SHRSOH LQ WKH ZRUOG FUHDWHG WKHLU EXVLQHVVHV ³ RZ GR \RX VWDUW D EXVLQHVV" :KDW LV WKH SURFHVV" RZ WR ZULWH D EXVLQHVV SODQ" OO WKRVH WKLQJV DUH RQOLQH \RX MXVW QHHG WR SXW WKH WLPH LQ DQG EH IRFXVHG DQG GHGLFDWHG H DGGHG WKDW ³ RX KDYH WR XVH WKH LQWHUQHW DQ\WKLQJ \RX ZDQW LQ WKLV ZRUOG \RX FDQ JHW RQOLQH RX FDQ GRZQORDG ERRNV RQ \RXU SKRQH RX FDQ UHDOO\ HGXFDWH \RXUVHOI ïLearn more at:globalinnovationforum.com/entrepreneurs 4XRWHV WDNHQ IURP KWWSV JXDUGLDQ QJ OLIH RQ WKH FRYHU RELQQD HNH]LH ZDONLQJ WDOO À\LQJ KLJK ٹ ٦á k z á ³Á «Á0( Á٧ ÁR0 0 «nç ³Á J0³ I zXJ0«X z³ kXzJ znXz0 z( ȳXzJ 0 !ٳ xx0«!0 n ÁI «x³ِ !«0(X XnXÁç á ³ ÁR0 x Xz X³³È0 ÈÁ á0 HAVE BEEN ABLE TO BUILD THAT TRUST.”

MARKETINGONLINE SALESPAYMENTS:DNDQRZ XVHV VRFLDO PHGLD OLNH ,QVWDJUDP )DFHERRN DQG RXWXEH WR WHOO VWRULHV DERXW LWV YDFDWLRQV ,W HQJDJHV LWV PRUH WKDQ Instgaram follwers with travel photos.:DNDQRZ XVHV WKH 9HUL6LJQ 6HDO DV an element of developing trust withcustomers online. It helps convinceFXVWRPHUV WKDW WKH ZHEVLWH LV VHFXUH EDFNHG E\ 6\PDQWHF¶V FRQWLQXRXV protection and security.:DNDQRZ RႇHUV D UDQJH RI WUXVWHG cashless payment options, including,QWHUVZLWFK 9HUYH 9LVD 3D\SDO 0DVWHUFDUG RU :DNDQRZ &UHGLW WKDW DOORZ LWV FXVWRPHUV WR PDNH WUDYHO payments on the go.How Wakanow uses thee-commerce ecosystemCOMMUNICATIONSPRODUCTIVITY:DNDQRZ SULGHV LWVHOI RQ VWHOODU RQOLQH customer service. It uses a varietyRI FKDQQHOV LQFOXGLQJ )DFHERRN 0HVVDQJHU WR FRPPXQLFDWH ZLWK clients and potential customers.:DNDQRZ XVHV D QXPEHU RI WRROV WR increase its productivity, including HQGHVN DV D VROXWLRQ IRU KHOS DQG customer service.

RAGS2RICHESPHILIPPINES,Q 5HHVH )HUQDQGH] 5XL] IRXQGHG 5DJV 5LFKHV 5 5 D VRFLDO HQWHUSULVH WKDW ZRUNV ZLWK FRPPXQLW\ DUWLVDQV WR FUHDWH HFR HWKLFDO IDVKLRQ DQG KRPH DFFHVVRULHV DQG VHOO WKHP GLUHFW WR UHWDLOHUV ³2XU JRDO LV WR EH D VXVWDLQDEOH DQG UHOLDEOH OLIH DQG OLYHOLKRRG SDUWQHU WR DUWLVDQV IURP SRRU DUHDV RI WKH 3KLOLSSLQHV VDLG )HUQDQGH] 5XL] %DVHG LQ 4XH]RQ &LW\ LQ WKH 3KLOLSSLQHV )HUQDQGH] 5XL] RYHUVHHV D WHDP RI SHRSOH ZKR UXQ WKH JURZLQJ JOREDO EXVLQHVV 5 5 KDV D VWURQJ IRFXV RQ HVWDEOLVKLQJ D SUHVHQFH LQ WKH 3KLOLSSLQHV EXW )HUQDQGH] 5XL] DOVR VHHV WUHPHQGRXV SRWHQWLDO RI JOREDO PDUNHWV WR H[SDQG KHU EXVLQHVV DQG KHOS VFDOH KHU SRVLWLYH LPSDFW on women artisans.5 5 H[SRUWV WR UHWDLOHUV DQG GLVWULEXWRUV LQFOXGLQJ ZHOO NQRZQ EUDQGV VXFK DV QWKURSRORJLH LQ FRXQWULHV VXFK DV WKH 8QLWHG .LQJGRP 6ZLW]HUODQG &DQDGD DQG WKH 8QLWHG 6WDWHV ³:H ZRUN ZLWK OLNH PLQGHG DQG OLNH KHDUWHG UHWDLOHUV DQG GLVWULEXWRUV ZKR VKDUH RXU SURGXFWV DV ZHOO DV VWRULHV WR WKHLU DGYRFDWHV VDLG )HUQDQGH] 5XL] 7KH FRPSDQ\ DOVR VHOOV GLUHFWO\ WR FRQVXPHUV YLD D VOLFN RQOLQH H FRPPHUFH VKRS FDOOHG ³7KLQJV WKDW 0DWWHU SRZHUHG E\ &DQDGD EDVHG 6KRSLI\ ³,QVWDJUDP LV WKH PRVW HႇHFWLYH IRU XV LQ WHUPV RI GULYLQJ WUDႈF WR RXU RQOLQH VWRUH DQG FRQYHUWLQJ WR VDOHV )HUQDQG 5XL] VDLG DQG QRWHG WKDW VKH XVHV ³D ORW RI FORXG EDVHG WRROV IRU RXU RSHUDWLRQV LQFOXGLQJ *RRJOH 6XLWH 'URSER[ DQG 3D\3DO ³:H DUH D VPDOO HQWHUSULVH ZLWK JOREDO DVSLUDWLRQV DQG JOREDO GLVWULEXWLRQ ZH UHO\ RQ WKH DFFHVVLELOLW\ DQG DႇRUGDELOLW\ RI FORXG EDVHG VHUYLFHV WR HQDEOH XV WR UHDFK RXU PDUNHWV DV ZHOO DV HDFK RWKHU VKDUHG )HUQDQGH] 5XL] 6KH VHHV D ORW RI SRWHQWLDO LQ RWKHU 6( 1 FRXQWULHV WR JURZ KHU LQWHUQDWLRQDO VDOHV DQG QHWZRUN ³JLYHQ WKH ULJKW SDUWQHUV DQG DGYRFDWHV Learn more:globalinnovationforum.com/entrepreneurs ٹ á0 «0nç z ÁR0 !!0³³X XnXÁç z( II «( XnXÁç I !n È( ٳ ³0( SERVICES TO ENABLE US TO REACH OURx «k0Á³ ³ á0nn ³ 0 !R ÁR0« ٺ

MARKETINGONLINE SALESPAYMENTS5DJV 5LFKHV FRQQHFWV ZLWK LWV JOREDO audience through platforms such as)DFHERRN DQG ,QVWDJUDP &XVWRPHUV FDQ EURZVH SKRWRV RI WKH DFFHVVRULHV PDGH E\ ORFDO DUWLVDQV OHDUQ PRUH DERXW WKH SURGXFWV DQG FRQQHFW WR WKH PDUNHWSODFH WR SXUFKDVH WKHP 7KLQJV7KDW0DWWHU LV 5DJV 5LFKHV RQOLQH PDUNHWSODFH WKDW ZDV EXLOW ZLWK WKH &DQDGLDQ SODWIRUP 6KRSLI\ Customers can shop the stylish andfunctional products directly from thisH FRPPHUFH PDUNHWSODFH 5 5 FXVWRPHUV FDQ WUXVW WKHLU WUDQVDFWLRQ DQG GR VR HႇHFLHQWO\ 7KH 7KLQJV7KDW0DWWHU ZHEVLWH LV OLQNHG GLUHFWO\ WR 3D\3DO ZKLFK allows customers to use their PayPalDFFRXQW RU SD\ E\ FUHGLW FDUG RȒɯ «ƏǕɀ «א ǣƬǝƺɀ ɖɀƺɀ Ɏǝƺ e-commerce ecosystemCOMMUNICATIONSPRODUCTIVITY)RXQGHU 5HHVH )HUQDQGH] 5XL] XVHV ZHE EDVHG WRROV WR FRPPXQLFDWH ZLWK KHU QHWZRUN RI DUWLVDQV DFURVV UHPRWH YLOODJHV SDUWQHUV ORFDOO\ DQG DEURDG and customers around the world.)RXQGHU 5HHVH )HUQDQGH] 5XL] DQG KHU WHDP FROODERUDWH LQWHUQDOO\ XVLQJ FORXG EDVHG WRROV OLNH *RRJOH 6XLWH DQG 'URSER[ :LWK DOO GRFXPHQWV in the cloud, she can easily accessinformation in real time.SHIPPING &LOGISTICS5DJV 5LFKHV UHOLHV RQ LQWHUQDWLRQDO ORJLVWLF FRPSDQ\ )HG([ WR FRPSOHWH FXVWRPV SDSHUZRUN DQG JHW WKH SDFNDJHV IURP KHU VKRS LQ WKH Philippines to the customers worldwide.

INCREASE CARD «J0zÁXz )RXQGHG LQ ,QFUHDVH&DUG SURYLGHV D ¿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³ EVROXWHO\ HYHU\WKLQJ ZH KDYH LV RQOLQH VKDUHG &DGHQDV )URP WKH FORXG ZKHUH DOO WKH LQIRUPDWLRQ LV VWRUHG WR WKH DSSOLFDWLRQ LWVHOI WKH LQWHUQHW LV HVVHQWLDO WR ,QFUHDVH &DUG 7KH WRROV WKDW HQDEOH WKH WHDP WR VKDUH ¿OHV FROODERUDWH HOHFWURQLFDOO\ VLJQ FRQWUDFWV DQG PRUH DUH QHFHVVDU\ WR WKH FRPSDQ\¶V GD\ WR GD\ RSHUDWLRQV ³:H KDYH VSHFL¿F WRROV IRU WKH GHYHORSPHQW WHDP DQG RWKHU RQOLQH WRROV IRU WKH PDUNHWLQJ WHDP HYHU\WKLQJ LV LQ WKH FORXG IRU XV DGGHG &DGHQDV ³7KH ELJJHVW FKDOOHQJH LV ZKHQ ZH ZRUN ZLWK RUJDQL]DWLRQV WKDW DUH QRW RQ WKH FORXG ,QFUHDVH KDV PDUNHWLQJ FDPSDLJQV RQ )DFHERRN *RRJOH /LQNHG,Q 7ZLWWHU DQG ,QVWDJUDP WKDW DOORZ &DGHQDV DQG KLV WHDP WR WUDFN FRQYHUVLRQV DQG FRQQHFW ZLWK SURVSHFWV ZRUOGZLGH Learn more at:globalinnovationforum.com/entrepreneurs ٹ ³ nÈÁ0nç 0à0«çÁRXzJ á0 HAVE IS ONLINE. WE HAVE SPECIFICTOOLS FOR THE DEVELOPMENTTEAM AND OTHER ONLINE TOOLS

MARKETINGONLINE SALESPAYMENTS6RFLDO PHGLD WRROV DUH DQ HႇHFWLYH DQG LQH[SHQVLYH ZD\ IRU ,QFUHDVH&DUG )RXQGH &DGHQDV DQG KLV WHDP WR PDUNHW WKH ¿QWHFK VROXWLRQ WR EXVLQHVVHV RI DOO VL]HV &XVWRPHUV FDQ OHDUQ PRUH DERXW WKH SURGXFW RQ WKH ,QFUHDVH&DUG ZHEVLWH EXLOW XVLQJ :RUG3UHVV &DGHQDV FORVHV QHZ GHDOV XVLQJ ZHE EDVHG tools to sign and send contracts toEXVLQHVVHV JOREDOO\ V D ¿QWHFK FRPSDQ\ ,QFUHDVH&DUG FROODERUDWHV ZLWK H[LVWLQJ GLJLWDO payment tools to provide seamlesssolutions to its customers. CadenasDQG KLV WHDP DOVR XVH WRROV OLNH 0HUFDGR 3DJR 9LVD DQG 0DVWHUFDUG to send and receive paymentsRȒɯ XȇƬȸƺƏɀƺ!ƏȸƳ ɖɀƺɀ Ɏǝƺ e-commerce ecosystemCOMMUNICATIONSPRODUCTIVITY V D FRPSOHWHO\ GLJLWDO FRPSDQ\ ,QFUHDVH&DUG FRQQHFWV ZLWK H[LVWLQJ and potential customers using aQXPEHU RI GLႇHUHQW FORXG EDVHG WRROV LQFOXGLQJ HQGHVN DQG 6DOHVIRUFH With all aspects of the companyEDVHG RQ WKH LQWHUQHW *RRJOH 6XLWH LV WKH WRRO RI FKRLFH IRU WKH SHUVRQ team to coordinate on projects andshare documents.

e-commerce ecosystem shipping & dqg vxeplwv sd\phqw wr vkls wkh marketing online sales logistics payments communications productivity &xvwrphuv fdq ohduq pruh derxw wkh frpsdq\ uhdg uhylhzv eurzvh skrwrv dqg ohduq pruh derxw wkh frpsdq\ %rwk sodwirupv dovr olqn