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MICROSTRATEGYEDUCATION 2021HARNESS THE POWER OF THE WORLD’SLEADING INTELLIGENCE PLATFORM

INTROAs part of our overall training plan for ConiferCore Business Insights (CCBI), we rely heavily onMicroStrategy Education Services. From enterprisewide training available through our LearningManagement System (LMS), to customized instructorled hands-on training for power users, we see themas an indispensable partner in maximizing ourstaff’s potential.”–Conifer Health SolutionsMicroStrategy's Education Services providesknowledge, confidence, and empowers everyonefrom our global analysts to our executive teammembers to become more self-sufficient andproductive to support our global business initiatives.”–Omega World Travel

MicroStrategy EducationAN INTRODUCTION TO MICROSTRATEGY EDUCATIONMicroStrategy Education is committed to the success of every MicroStrategy practitioner, from noviceanalysts to the most experienced Intelligence Center architects. To that end, we’ve designed a programof continuous training and certification for every role in your Intelligent Enterprise.MicroStrategy Certified Professionals:Are always up to date: They take advantage of all of the latest capabilities in the productBuild better applications, fast: The applications they create are impactful and cost-efficientEngineer secure, resilient environments: They minimize the risk of failure, datainaccuracies, or lapses in information security.Access to MicroStrategy Education is available via two annual user subscriptions—the Architect Passand the Analyst Pass. Additional custom or private education is available via Education Services.ARCHITECT PASSFor administrators and architects.This annual subscription gives you access to our entire Education Catalog of 50 courses for 12 learningpaths and certifications. Users also have access to Expert.Now—an on-demand, interactive service thatconnects you via video chat with MicroStrategy experts for assistance and advice on a wide range of topics.Available for 3,500 per user*, discounted to 2,000 when purchased in a bundle of 10 .ANALYST PASSFor analysts, developers, and data scientists.This annual subscription delivers cost-effective access to 11 courses and 3 analyst certifications. This pass isrecommended alongside every Power User and Web User bundle.Available for 350 per user*, discounted to 200 when purchased in a bundle of 100 .EDUCATION SERVICESFor Private and Custom Course Delivery.We also offer a range of options to have one of our experts deliver private training, which can be furthertailored to the specific needs of your organization. Education Services includes the costs of preparing andcustomizing the content and delivering it virtually or at your location.See page 5 for a detailed summary of our Education Services options.*According to USD prices; regional pricing available upon request.microstrategy.com 3

MicroStrategy EducationCERTIFICATION PATHS FOR EVERY ROLEMicroStrategy certifications are recognized throughout the industry for their rigorous learning pathsand hands-on final projects. A MicroStrategy certification will validate and promote your expertiseinside and outside your company.After completing your certification, you’ll receive a digital badge that highlights youraccomplishment, which you can post on social media. You'll also be included in MicroStrategy’sRegistry of Certified Professionals.The Analyst Pass supports three foundational certifications. Every MicroStrategy practitioner shouldearn their Analyst Certification (ANL) as a baseline, and then explore the Data Scientist (SCI) andDeveloper (DVL) paths to deepen their knowledge.With the Architect Pass, you can pursue more advanced certifications for specialized IntelligenceCenter roles. Every architect level user should earn a MicroStrategy Certified Architect (MCA) tovalidate their expertise across all aspects of the MicroStrategy platform. From there, architects andadministrators can earn more specialized certifications to master specific Intelligence Center roles.TRAIN ON YOUR TERMSThis catalog features over 50 multi-level courses and certifications covering a full spectrum of topicsrelated to analytics and mobility. Our courseware is available in multiple languages and in a varietyof formats. You can select the training method that works best with your schedule and preferences:Instructor-led Classroom: MicroStrategy-certified instructors deliver our courses live incities around the world. You’ll benefit from hands-on experiences, exceptional materials, andinteractions with up to 20 peers.Instructor-led Online: MicroStrategy-certified instructors deliver our courses live andonline in various time zones around the world. You’ll work in our high-performance cloudenvironment while avoiding the hassle of traveling.Interactive eLearning: Most of our courses are available as interactive eLearning modules.These modules follow the same content as instructor-led courses, but also containinstructional videos, multimedia content, simulations, and quizzes.Video Recordings: We have thousands of hours of on-demand recorded course sessions,available to take whenever and wherever. These videos are easily accessible through theMicroStrategy Education Center, so you can train at your own pace and convenience.microstrategy.com 4

MicroStrategy EducationMICROSTRATEGY BOOTCAMP: ACCELERATE YOUR TRAININGMicroStrategy’s renowned bootcamp experience enables students to earn their Analyst (ANL) or MicroStrategyArchitect (MCA) certifications in an accelerated timeframe.Analyst Bootcamp: Earn your ANL certification in just five days of focused training. The ANLBootcamp is available to students with an Analyst or Architect Pass.Architect Bootcamp: Earn your MCA certification through an intensive 20-day program. The MCABootcamp is only available to students with an Architect Pass.Bootcamp sessions are instructor-led and available in-person or online in cities and time zones around theworld. They are delivered on a regular quarterly cadence, so you can confidently plan your schedule in advance.You can easily register for Bootcamp sessions by visiting the MicroStrategy Education Center and registering forthe classes on the learning paths.PRIVATE CLASSES AND INDIVIDUAL EDUCATIONIn addition to subscription-based access via Education Passes, our education courses and certifications areavailable through private instructor-led classes or individual purchase:Private and Customized ClassesOur experts are available to deliver private training sessions (up to 20 students), which can be furthertailored to the specific needs of your organization. Education Services includes the labor costs ofpreparing, customizing, and delivering your content, as outlined in the table below.TYPEDESCRIPTIONE S T I M AT E D L A B O RPrivate Instructor-ledExisting 2021 course or certification deliveredprivately on-premise or online.8 hours per 1 dayof instructionPrivate and CustomInstructor-ledExisting 2021 course customized with your data,reports, dossiers, and cards.24 hours per 1 dayof instructionPrivate and CommissionedInstructor-ledNew education experience with instruction andworkshops tailored to your specific needs.40 hours per 1 dayof instructionCONTACT USOur teams are happy to work with you to provide the right course offerings. To get started, speak with your Account Executive, visit usat microstrategy.com/education, or contact the Education Department directly at education@microstrategy.com.microstrategy.com 5

MicroStrategyANALYSTPASSEducation2021.009Pass Orientation2021.111Overviewof EnterpriseAnalytics2 hrs2021.110Visualizations:Foundations andBest Practices tothe Analyst passLEGENDCourse #Course TitleAnalytics CourseAdministrative CourseMobile Course2021.112Introduction toAnalytics Reporting# of days2021.711Data Mining andPredictive Analytics1212021.213SDK for tionto Coding withMicroStrategy SDKARCHITECT PASS2021.414Designing Metricsfor the IntelligentEnterprise2021.412Advanced AnalyticsReporting212021.421Advanced MobileApplications2021.313Introduction toBig Data12021.415AdvancedDashboardingwith Dossiers2021.141Introduction toDocuments22021.411Project Architecting1322021.312Administration forMicroStrategy onCloud2021.011Analyst (ANL)2021.142Dashboardingwith Dossiers andvisualizations212021.710Introductionto Data Science1ANALYST(ANL)2021.014Data Scientist22021.111Overview ofEnterprise Analytics2021.414Designing Metricsfor the IntelligentEnterprise2021.313Introductionto Big Data22021.221SDK for iOSApplications2021.013Developer (DVL)2021.000What’s New inMicroStrategyfor Analysts2021.012MicroStrategyAnalyst (ANL)2021 Update4 hrs2021.413AdvancedDocuments:Interactivity andJoining Datasets2112021.413AdvancedDocuments:Interactivity andJoining back:Mobile Transactions22021.621AdvancedAdministrationfor EnterpriseMobility2021.911MicroStrategyEngines and SQL2021.612AdvancedBig DataAdministration22021.312Administrationfor MicroStrategyon nalytics Architectmicrostrategy.com 62021.036PlatformAdministrator(MCA) 2021UpdateARCHITECT(MCA)202112021.032Analytics Architect22021.062Analytics Architect:Planning,Standardizing, andImplementing22021.031ApplicationArchitect (APA)22021.061ApplicationArchitect: Planning,Standardizing,and Implementing 22021.035Services Architect22021.065Services Architect:Standardizing andManaging CustomApplications22021.033Mobile Architect12021.063Mobile Architect:Planning,Implementing,and Optimizing2111.039Database Architect12021.069Database Architect:Standardizing andManaging EnterpriseDatabases212021.0382021.068SystemSystem Administrator:AdministratorPlanning andOptimizing the AnalyticsInfrastructure22021.612AdvancedBig 021.021MicroStrategy12021.513Advanced SDK forIntegration andSingle Sign-On22021.311Administration forEnterprise T(ANL)20212021.020Architect (MCA)2021.0662021.036Platform Administrator: PlatformConfigurationAdministratorManaging, andOptimizing22021.911MicroStrategyEngines and SQL2021.512Advanced SDK forCustomizingBranding2021.421Advanced MobileApplications2021.311Administration forEnterprise Analytics22021.415AdvancedDashboardingwith Dossiers22021.511Advanced SDK forCustomizingVisualisations2021.313Introduction toBig Data2021.910Data Modeling31214 istration forEnterprise Analytics2021.612Advanced Big DataAdministration2021.912Advanced ProjectArchitecting2021.412Advanced AnalyticsReporting2021.521SDK for AndroidApplications2021.321Administration forEnterprise oductionto Documents2021.314Working withMicroStrategyon Linux4 hrs12021.215Embedding Analyticswith MicroStrategyREST API122021.312Administrationfor MicroStrategyon Cloud4 hrs2V2021.712Advanced DataScience withMicroStrategy2021.002What’s New inMicroStrategyfor Architects2021.311Administrationfor EnterpriseAnalytisc2021.001Zero-Click Analysis:MicroStrategyHyperIntelligence4 1MOBILEARCHITECT(MBA)2021.067Intelligence Director:Leading theIntelligent Enterprise11111.037IntelligenceDirector A)INTELLIGENCEDIRECTOR(ICD)