Software, Systems, & Tools
Help Desk Freshdesk Zendesk Internally built software Other Intercom 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% % of software users Freshdesk and Zendesk are most help desk tools Company (# of users) Satisfaction Value for money Pros Cons Freshdesk (6) • 83% of users are promoters • 4.33 / 5.0 • Easy to use • Helps with internal ...