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IDBI Tower, WTC ComplexCuffe Parade, Mumbai-400005REQUEST FOR PROPOSAL (RFP)Migration, Upgradation & CustomisationsOfOracle Financial Services AnalyticalApplications (OFSAA)andImplementation of Liquidity Risk Management (LRM) SystemAtIDBI Bank LimitedReference No: IDBI/PCell/RFP/14-15/17Date: 23.01.2015
RFP-OFSAA ImplementationDisclaimerThe information contained in this Request for Proposal (“RFP / Bid Document(s)”) orinformation provided subsequently to the bidder(s) or applicants whether verbally or indocumentary form, by or on behalf of IDBI Bank Limited “(IDBI Bank/Bank”), is provided to thebidder(s) on the terms and conditions set out in this RFP and all other express terms andconditions, subject to which such information is provided.This RFP is not an agreement and is not an offer by IDBI Bank. This RFP is to invite proposalsfrom applicants who are qualified to submit the bids (“Bidders”). The purpose of this RFP is toprovide the Bidder(s) with information to assist them in formulation of their proposals (“Bids”).This RFP does not claim to contain all the information, which each Bidder may require. EachBidder should at its own costs without any right to claim reimbursement conduct its owninvestigations, analysis and should check the accuracy, reliability and completeness of theinformation in this RFP and wherever necessary obtain independent advice. IDBI Bank makes norepresentation or warranty and shall incur no liability under any law, statute, rules orregulations as to the accuracy, reliability or completeness of this RFP. IDBI Bank may in itsabsolute discretion, but without being under any obligation to do so, update, amend orsupplement the information in this RFP.The information contained in the RFP is selective and is subject to update, expansion, revisionand amendment. It does not purport to contain all the information that a Bidder may require.IDBI Bank does not undertake to provide any Bidder with access to any additional informationor to update the information in this RFP or to correct any inaccuracies therein, which maybecome apparent. IDBI Bank reserves the right of discretion to change, modify, add to or alterany or all of the provisions of this RFP and/or the bidding process, without assigning anyreasons whatsoever. Such change will be intimated or made accessible to all Bidders. Anyinformation contained in this document will be superseded by any later written information onthe same subject made available/accessible to all recipients by IDBI Bank.IDBI Bank reserves the right to reject any or all the expression of interest /proposals received inresponse to this RFP at any stage without assigning any reason whatsoever. The decision of IDBIBank shall be final, conclusive and binding an all the parties.Page 2 of 94
RFP-OFSAA ImplementationTABLE OF CONTENTSDocument Control Sheet .71.1 Introduction. 81.2 Purpose of RFP . 81.3 Guidelines to Bidders . 81.4 Eligibility Criteria . 91.5 General Instructions . 91.6 General Information . 111.7 Deadline for Submission of Proposals . 121.8 Cost Structure and non-escalation . 121.9 Taxes and Incidental Costs . 121.10 Relevance of Proposals. 121.11 Errors in Proposals. 131.12 Evaluation of Bids . 13Section 2 – BID PROCESS .142.1 Procedure for Submission of Bids . 142.2 Clarification on Bid document . 142.3 Language of Bids. 152.4 Validity of Bids . 152.5 Contacting IDBI Bank . 152.6 Modification and Withdrawal of Bids . 152.7 List of Documents to be attached . 16Section 3 –SCOPE OF WORK .173.1 Detail Scope of Work . 173.2 Project Scope . 183.3 Business Process Definition (BPD)/Parameterization . 253.4 Customization. 253.5 Additional Customization beyond the RFP requirements: . 263.6 Module Integration . 273.7 Gap Identification and Resolution. 273.8 Testing . 28Page 3 of 94
RFP-OFSAA Implementation3.9 Data Migration . 293.10 Training . 323.11 Phased Implementation . 323.12 Project Timeline. 333.13 Bid Evaluation Methodology . 343.14 Commercial Bidding Process . 383.15 Notification of Acceptance of Bid. 383.16 Signing of Contract . 383.17 Discharge of Bid Security (EMD). 393.18 Performance Security / Performance Bank Guarantee. 393.19 Payment Terms. 40Section 4: TERMS AND CONDITIONS OF THE RFP/CONTRACT .424.1 Definitions . 424.2 Interpretation . 434.3 Conditions Precedent . 444.4 Standard of Performance . 444.5 Use of Contract Documents and Information . 454.6 Indemnity . 454.7 Contract Amendments . 454.8 Delay in the Bidder’s Performance. 454.9 User Acceptance Test and Quality Check . 464.10 Manuals . 464.11 Resolution of Disputes . 464.12 ‘NO CLAIM’ Certificate. 474.13 Survival . 474.14 No Agency. 484.15 No Set-off, counter-claim and cross claims. . 484.16 Key Performance Measurements . 484.17 Commencement and Progress . 484.18 Contract Prices and Period . 484.19 Representations and Warranties . 484.20 Confidentiality . 50Page 4 of 94
RFP-OFSAA Implementation4.21 Termination . 524.22 Consequences of Termination. 534.23 Relationship between the Parties: . 544.24 No Assignment . 544.25 Entire Contract . 544.26 Governing Law . 544.27 Jurisdiction of Courts . 554.28 Suspension of Payment to the Bidder . 554.29 Change Orders/Alteration/Variations . 554.30 Liquidated Damages . 564.31 Addresses for Notices . 564.32 Taxes and Duties. 574.33 Bidder’s Integrity . 584.34 Bidder’s Obligations: . 584.35 Start of Installation . 584.36 Information Security. 584.37 Records of Contract Documents . 594.38 Ownership and Retention of Documents . 594.39 Term and Extension of the Contract . 594.40 Conflict of Interest . 59Section 5: SERVICE LEVEL REQUIREMENTS .605.1 Purpose:. 605.2 Service Level expectations for OFSA implementation: . 60Section 6 – BID FORMS .61Annexure -1 - Contents and Format of Technical Bid .62Annexure 1 contd . (Form 1) .64Template for Pre-Bid Queries .66Annexure 2 - Commercial Bid Form.67Annexure 3 - Price Schedule Format .69Annexure 4 - Contract Form .70Annexure 5 - Performance Security / Performance Bank Guarantee Form .72Annexure 6 - Completion Certificate .75Page 5 of 94
RFP-OFSAA ImplementationAnnexure 7 - Unconditional Acceptance of Terms and Conditions of RFP .76Annexure 8 - Non-Disclosure Agreement .77Annexure 9 - Deed of Indemnity .80Annexure 10 - Format for Covering Letter .83Annexure 11 - Undertaking .85Annexure 12 - Format for Evaluation of Eligibility Criteria .86Annexure 13 - Fulfillment of Eligibility Criteria .87Annexure 14 – Technical Bid Evaluation Criteria.88Annexure 15 – Experience Certificate Format .91Annexure 16 - Project Team Profiles .92Annexure 16 - Project Team Profiles (Continued) .93Page 6 of 94
RFP-OFSAA ImplementationDocument Control SheetBidders may note the schedule of following important events. Action may please be takenaccordingly.Name of the CompanyIssue of Bid DocumentCost of the Bid Document (Nonrefundable)IDBI Bank Limited23-01-2015Rs.10,000/- (Rupees Ten Thousand only) in the form ofDemand draft from any scheduled commercial bank in favourof ‘IDBI Bank Limited’, payable at Mumbai.Cost of Earnest MoneyRs.10,00,000.00 (Rupees Ten Lakhs only) in the form ofDemand Draft (DD)/Pay Order (PO)/Banker’s Cheque (BC)from any scheduled commercial bank in favour of “IDBI BankLimited” payable at MumbaiLast date for submission of pre-bid 15.00 Hrs on 29-01-2015 [queries should be forwarded strictlyqueriesin the format given in this RFP to Shri. Nasir Nomani(nasir.nomani@idbiintech.com) and Shri Rajeev Nair(rajeev.nair@idbiintech.com)Pre-bid meeting with Bidders onqueries raised15.00 Hrs on 30-01-2015Last Date and Time for Receipt /Submission of BidsDate and Time of Opening ofTechnical BidsPlace of Opening of Bids/ Pre-bidmeeting15.00 Hrs on 13-02-2015Address for Communication16.00 Hrs on 13-02-2015IDBI Intech Ltd.Mafatlal Center, 5th floor,Nariman Point,Mumbai 400021, India.Shri. Nasir NomaniIDBI Intech Ltd.Mafatlal Center, 5th floor,Nariman Point,Mumbai 400021, India.E mail: nasir.nomani@idbiintech.comNote:1. This tender document is the property of IDBI Bank and it is not transferable.2. If a holiday is declared on the dates mentioned above, the bids shall be received /opened onthe next working day up to the appointed time/at the same time specified above.This document contains 94 pages.Page 7 of 94
RFP-OFSAA ImplementationSection 1 – REQUEST FOR PROPOSALS1.1IntroductionIDBI Bank Limited (“IDBI Bank or Bank”) is a company incorporated and registered under CompaniesAct, 1956 (1 of 1956) and a banking company under section 5 (c) of the Banking Regulation Act, 1949 (10of 1949). IDBI Bank is also a scheduled bank as notified by the Reserve Bank of India under the ReserveBank of India Act, 1934. IDBI Bank is engaged in the business of banking. The Bank presently has 1620branches including one overseas office.The Bank is seeking proposals for migration, upgradation and customisations of Oracle FinancialServices Analytical Applications (hereinafter referred to as “OFSAA”) and implementation of LiquidityRisk Management (LRM) System. This document constitutes the formal Request for Proposal(hereinafter referred to as “RFP”) for implementation of OFSAA and is being availed through floating ofRFP to all eligible bidders.1.2Purpose of RFPIDBI Bank has implemented Oracle Financial Services Applications (OFSAA), namely Oracle FinancialServices Funds Transfer Pricing & Performance Analyzer, Profitability Management and Oracle Financ
3.9 Data Migration . higher version of OFSAA i.e. OFSAA 6.x or any of the higher/latest version of OFSAA available at the time of migration/implementation , with enhanced functionalities, analytics and performance. The purpose of this RFP
