Transcription
HiMama Helps Webinar2020 Child Care Benchmark Report
DisclaimerThis content is not personalized legal advice for your center.The goal is to have a conversation around the topic to inspireand give you ideas that you can implement at your centers.Each State and Province has different licensing rules andregulations. Please consult with your own legal andfinancial advisors before implementing something thatyou are not 100% sure about at your center.
What To Expect The session is recordedCertificates and slides be made available atthe end of the webinarShow notes will be sent out tomorrow witheverything included!If you find that your connection isn’t great Refresh or reconnect to the session
Your HostsRia SimonRECE SpecialistHiMamaCarmen ChoiCommunity CoordinatorHiMama
Agenda 2020 child care benchmark overview Fireside chat with our partners Enrollment trends Changes to staffing Center finances The impact of COVID-19 The future outlook of childcare General Q&A
Our Partners In 2020Sindye AlexanderMarketing DirectorCarla RoggPresidentCindy LehnhoffExec DirectorAndrew RoszakCEODr. Calvin Moore Jr.CEO
A message from Ron
Child Care in 2020 - Revenue Overview
Child Care in 2020 - Revenue Overview Revenue hasdecreased by 64% in2020
Child Care in 2020 - Revenue Overview Revenue hasdecreased by 64% in2020 Net income droppedby only 17%
Child Care in 2020 - Revenue Overview Revenue hasdecreased by 64% in2020 Net income droppedby only 17% Margins are tight, butbusiness owners didtheir best managingcash flow
Child Care in 2020 - Occupancy Overview
Child Care in 2020 - Occupancy Overview The pandemic causeda lot of parents tokeep their kids homefor safety
Child Care in 2020 - Occupancy Overview The pandemic causeda lot of parents tokeep their kids homefor safety We saw a 241%increase of emptyspaces in centersfrom 2019 to 2020
Child Care in 2020 - Remote Learning Overview
Child Care in 2020 - Remote Learning Overview 39 % of participateshave been exploringremote learning
Child Care in 2020 - Remote Learning Overview 39 % of participateshave been exploringremote learning 38% plan to keepoffering remotelearning to families
Child Care in 2020 - Risks Overview
Child Care in 2020 - Risks Overview “Financials” hasovertaken “Labor” asthe #1 risk forchildcare businesses
Child Care in 2020 - Priorities Overview
Child Care in 2020 - Priorities Overview Customer satisfactionis holding strong asthe #1 priority
Child Care in 2020 - Priorities Overview Customer satisfactionis holding strong asthe #1 priority Employeeengagement droppedto #4
Enrollment
EnrollmentSindye AlexanderMarketing Director Has been working in the childcare fieldfor over 23 years Adapting to the challenge of enrollment Marketing messaging to build trust withcommunities Thoughts on child care programofferings for families
Staffing
StaffingCarla RoggOwner Carla has been supporting childcareleaders for 25 years Rising to the challenge of the staffingcrisis A silver lining - strong teams arecoming through for each other Strategies to retain key players
Finances
Financials Cindy LehnhoffDirector Financials are now the #1 risk forchild care centers.“Additional products and services”has grown as a revenue strategy by48%.Thoughts on creative revenuestreamsGovernment working hand-in-handwith childcare
COVID-19
COVID-19 Andrew RoszakCEO Works on emergency preparedness,response and recovery issuesimpacting early childhood sectorWhat key actions have led to ensuringsafe operations during COVID-19?Advice for moving forward and livingwith the pandemic.What are your thoughts on Pfizer’svaccine’s early results?
FutureOutlook
Future Outlook Dr. Calvin Moore Jr.CEO A little about your HeadStartbackground.CDA’s experience supporting earlyeducators with professionaldevelopment in 2020.Positive outlook is down by 33% thisyear - words of encouragement forproviders.
OpenAudienceQuestions
Shout-outs!
Certificate Instructions1.Please check your Inbox for an email from WebinarJam titled “YourWebinar Certificate”2.That email will include a link to the certificate for today’s session that youcan download.3.You will need to fill in your name and center name information. Youcan do this using a PDF form filler or print a copy and fill it out manually.4.That’s it, you’re done!5.If you miss it today, watch out for the Show Notes email tomorrow - we willbe sending it out there as well.
Exclusive Release - 2020 Child CareBenchmark ReportHiMama.com/Resources/Benchmark This year marks our 5th and biggestinstallment yet. With 862 responses from ECE leaders, thisreport will give you insight into how thesector has been handling the challenges ofCOVID-19.Download your copy!
What’s Next? Show Notes & Recording - You will receive an emaillinking to resources and this recording tomorrow! Our next session will be How to build a positivefinancial mindset happening next week at the sameplace and same time - November 19th
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We are all in thistogether,stay Healthy andsafe!Thanks for spendingyour time with us!
2020 child care benchmark overview Fireside chat with our partners Enrollment trends Changes to staffing Center finances . Customer satisfaction is holding strong as the #1 priority. Child Care in 2020 - Priorities Overview Customer
