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Ventura County Community CollegeDistrictWebsite Redesign SurveyMay 2, 2019

SummaryIn an effort to elicit suggestions regarding the design and flow of the VCCCD website, VCCCD launched a Website Redesign survey tothree constituencies: 1. Current Students, 2. Current Employees, 3. Prospective Students. Over fourty thousand emails were sentto the above identified constituencies leading them to the survey site. The survey was conducted as an anonomys open survey forany current student, employee or prospective student to provide feedback and responses relative to the Website Redesign project.The survey was open for fifteen days and accumulated 854 responses.Q1. Please select the below response that best fits. (1. Students, 2. Employee, 3. Prospective Student)R1. 486 Students; 323 Employees; 32 Prospective StudentsStudent Responses:Q2. Which of the following sites are relevant to you? (check all that apply)VCCCD Main SiteMoorpark College Main SiteOxnard College Main SiteVentura College Main Site2941378715343.8%20.4%13.0%22.8%Q3. What are your main reasons for visiting the site(s)? (check all that apply)MyVCCCDSchedule of ClassesCanvasOnline Add/DropOnline Fee PaymentAcademic CalendarParkingFinancial AidCollege CatelogLibraryTranscript RequestsBookstoreEvents on CampusExplanation for otherAccessHonors Programcheck emailsDegree .1%Academic CounselingCampus NewsTutoringTransferring/ArticulationClubs and OrganizationsHealth ServicesCareer CenterInstitutional ResearchAthleticsStudent GovernmentVeterans ServicesOther (Please 4%1.1%1.0%0.7%0.7%0.7%0.5%0.4%I can't open my financial aid statusMore information on services provided. Phone numbers difficult to findPerforming ArtsI like the idea I can look through all sites and find classes that fit my work scheduleQ4. How often are you visiting the current site(s)?Every daySeveral times a weekAbout once a weekSeveral times a monthAbout once a monthLess than once a month115189432231629.6%48.7%11.1%5.7%0.8%4.1%Q5. Do you agree with the following statements?VCCCD Website Redesign SurveyPage 1

Q5. Do you agree with the following statements?The current sites are easy to navigate.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree32589113474It takes more time than expected to find what I am looking for.Strongly Disagree42Disagree98Neutral99Agree109Strongly Agree39The current site is visually appealing.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree286713811739The current sites are resourceful and informative.Strongly Disagree16Disagree27Neutral105Agree173Strongly Agree6715539917052The current sites accurately represent the student bodyand community.Strongly Disagree20Disagree37Neutral166Agree116Strongly Agree48The information presented throughoutthe website is accurate and up to date.Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeQ6. How often do you browse the current site(s) on the following devices?Computer/LaptopSmartphoneTabletNeverRarely SometimesOften11/2.9% 24/6.3% 66/17.2% 282/73.6%33/8.7% 57/15.0% 96/25.3% 193/50.9%220/59.8% 63/17.1% 41/11.1% 44/12.0%Q7. What language(s) do you prefer to read in?EnglishSpanishChinese (Mandarin)Chinese (Cantonese)TagalogOther (please list)38841417786.6%9.1%0.9%0.2%1.6%1.6%List for otherKoreanFrenchVietnameseC Q8. What do you rely on for information related to the College(s)/District? (check all that apply)VCCCD Website Redesign SurveyPage 2

Q8. What do you rely on for information related to the College(s)/District? (check all that apply)The WebsiteThe mobile appMyVCCCD PortalEmails & NewslettersPrint-outs/Booklets/Mail (Catelog, Schedule, etc)Campuses/Offices (Bulletin boards, posters & flyers, etc.)Social Media (Facebook, Linkedin, Twitter, %8.2%0.5%List of otherTeachers make announcements and encourage questionsTelephoneInstructor AnnouncementGoogleDegree Works is the bestEmergency Text UpdatesQ9. Looking back to when you were first applying to VCCCD, what do you now know about the college(s) that you wish you hadknown then? (Open-Ended Response)Too many responses. Please refer to the details section of this analysis:Q10. Are you planning on transferring to a four-year college or university?NoYes7630519.8%80.2%Q11. What schools are you interested in applying to? (Open-Ended Response)Too many responses. Please refer to the details section of this analysis:Q12. Rank the content below-how important are the following?VCCCD Website Redesign SurveyPage 3

Q12. Rank the content below-how important are the following?MyVCCCDCanvasEmployee DirectoryCampus MapsNews and Press ReleasesAcademic CalendarEvent CalendarAdmissionsFees & Financial AidAccreditationDegree and Cert. ProgramsMajors & Areas of StudyCollege CatelogClass RegistrationClass ScheduleStudent ServicesTutoring & Learning Res.LibraryBookstoreCampus SafteyHR & EmploymentDonationsTransfer InformationCareer InformationStudent HandbookPolicies & ProceduresPublic Board Meeting Info.Student Life & ActivityAthleticsArts & CultureNot 1223059631066010261Somewhat 91Very 1611311361061597040173148767040765684Q13. Which of the following features would improve the current sites (check all that apply)?Video HighlightsPhoto GalleriesSocial Media IntegrationBlog PostsNews StoriesUpcoming EventsUpcoming DeadlinesStudent TestimonialsStudent Life HighlightsFeatured Classes & ProgramsFeatured Facilities & ServicesInteractive Campus MapsVirtual Campus ToursOther (please Other ListToo many responses. Please refer to the details section of this analysis:Q14. Any other ideas or opinions you have about improving the current sites? (Open Ended Response)Too many responses. Please refer to the details section of this analysis:VCCCD Website Redesign SurveyPage 4

Employee Responses:Q15. Which of the following sites are relevant to you? (check all that apply)VCCCD Main SiteMoorpark College Main SiteOxnard College Main SiteVentura College Main Site1911278212536.4%24.2%15.6%23.8%Q16. What are your main reasons for visiting the site(s)? (check all that apply)MyVCCCDSharePointEmailEmployee DirectoryHandbooksAcademic CalendarAcademic DepartmentsAdministrative Depart.LibraryBoard of TrusteesCommitteesAcademic .4%2.8%9.4%6.2%5.8%2.8%2.9%4.4%2.0%Classified SenateEmergency ProceduresInstructional TechnologySabbatical LeaveHuman ResourcesEmployement OppertunitiesDocument & FormsProfessional DevelopmentInstitutional ResearchOther (Please 3.1%8.0%3.5%3.1%2.3%Explanation for otherToo many responses. Please refer to the details section of this analysis:Q17. How often are you visiting the current site(s)?Every daySeveral times a weekAbout once a weekSeveral times a monthAbout once a monthLess than once a month19569772169.4%24.6%2.5%2.5%0.7%0.4%Q18. Do you agree with the following statements?VCCCD Website Redesign SurveyPage 5

Q18. Do you agree with the following statements?The current sites are easy to navigate.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree6963716712It takes more time than expected to find what I am looking for.Strongly Disagree21Disagree32Neutral52Agree109Strongly Agree66The current site is visually appealing.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree4676886011The current sites are resourceful and informative.Strongly Disagree33Disagree60Neutral89Agree84Strongly Agree13618477545The current sites accurately represent the student bodyand community.Strongly Disagree36Disagree65Neutral110Agree59Strongly Agree10The information presented throughoutthe website is accurate and up to date.Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeQ19. How often do you browse the current site(s) on the following devices?Computer/LaptopSmartphoneTabletNeverRarely SometimesOften4/1.4%8/2.9%26/9.3%240/86.3%38/14% 61/22.4% 93/34.2%80/29.4%110/42% 56/21.5% 60/23.0%35/13.4%Q20. What language(s) do you prefer to read in?EnglishSpanishChinese (Mandarin)Chinese (Cantonese)TagalogOther (please list)28023302390.0%7.4%1.0%0.0%0.6%1.0%List for otherSerbianKoreanQ21. How often do you interact with the following?Prospective StudentsCurrent StudentsCollege FacultyCollege StaffDistrict StaffVentura County 357Q22. How often do you rely on the website to do your job?VCCCD Website Redesign SurveyPage 6

Q22. How often do you rely on the website to do your 0%2.1%14.6%21.3%61.9%Q23. Are you a content editor? If so, what limitation do you face with the current site(s)?YesNo10017836.0%64.0%Q24. What options do you wish you had? (Open-Ended Response)Too many responses. Please refer to the details section of this analysis:Q25. Rank the content below-how important are the following?MyVCCCDCanvasEmployee DirectoryCampus MapsNews and Press ReleasesAcademic CalendarEvent CalendarAdmissionsFees & Financial AidAccreditationDegree and Cert. ProgramsMajors & Areas of StudyCollege CatelogClass RegistrationClass ScheduleStudent ServicesTutoring & Learning Res.LibraryBookstoreCampus SafteyHR & EmploymentDonationsTransfer InformationCareer InformationStudent HandbookPolicies & ProceduresPublic Board Meeting Info.Student Life & ActivityAthleticsArts & CultureNot 0221334192519Somewhat 7727835356193108122801025880818596781009896Very 12172131107681318930119107898851925972Q26. Which of the following features would improve the current sites (check all that apply)?VCCCD Website Redesign SurveyPage 7

Q26. Which of the following features would improve the current sites (check all that apply)?Video HighlightsPhoto GalleriesSocial Media IntegrationBlog PostsNews StoriesUpcoming EventsUpcoming DeadlinesStudent TestimonialsStudent Life HighlightsFeatured Classes & ProgramsFeatured Facilities & ServicesInteractive Campus MapsVirtual Campus ToursOther (please 3%Other ListToo many responses. Please refer to the details section of this analysis:Q27. Any other ideas or opinions you have about improving the current sites? (Open Ended Response)Too many responses. Please refer to the details section of this analysis:VCCCD Website Redesign SurveyPage 8

Prospective Students Responses:Q28. Which of the following sites are relevant to you? (check all that apply)VCCCD Main SiteMoorpark College Main SiteOxnard College Main SiteVentura College Main Site17661439.5%13.9%13.9%32.6%Q29. What are your main reasons for visiting the site(s)? (check all that apply)Online ApplicationFees & TuitionFinancial AidAssessment / PlacementNew Student OrientationCampus ToursDirection, Maps, ParkingCollege CatalogSchedule of .5%15.8%Academic CalendarAthleticsClubs and OrganizationsFacilitiesEvents on CampusCampus NewsEmployment OppertunitiesInstitutional ResearchOther (please 1.7%Explanation for otherBoard of Trustees actions & HR Actions that may be relevant to District retirees, of which I am one.Q30. How often are you visiting the current site(s)?Every daySeveral times a weekAbout once a weekSeveral times a monthAbout once a monthLess than once a month1464554.0%16.0%24.0%16.0%20.0%20.0%Q31. Do you agree with the following statements?The current sites are easy to navigate.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree28652It takes more time than expected to find what I am looking for.Strongly Disagree0Disagree4Neutral2Agree12Strongly Agree4The current site is visually appealing.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree33863The current sites are resourceful and informative.Strongly Disagree1Disagree6Neutral3Agree9Strongly Agree414792The current sites accurately represent the student bodyand community.Strongly Disagree1Disagree5Neutral9Agree6Strongly Agree2The information presented throughoutthe website is accurate and up to date.Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeQ32. How often do you browse the current site(s) on the following devices?VCCCD Website Redesign SurveyPage 9