NORTH AMERICAN COMPENSATION PLAN OVERVIEW

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NORTH AMERICANCOMPENSATION PLAN OVERVIEWTable of ContentsNorth American Compensation Plan Overview, Pages 1-6Order Entry Timelines, Page 7-8Grace Periods, Page 9Included on Page 3: A New ETL in 30 DaysNew Year Bonus for New IBOs in January 2021EFFECTIVE JANUARY 1, 2021THE ACN OPPORTUNITY HAS BEEN DESIGNED TO HELP YOU BUILD A SUCCESSFUL BUSINESS OF YOUR OWNACN Independent Business Owners (IBOs) can earn money in four ways:1. Residual commissions paid monthly based on their personal customers’ usage of ACN’s services.2. Residual commissions paid monthly based on their downline’s customers’ usage of ACN’s services.3. Bonuses paid weekly based on their personal customer acquisition.4. Bonuses paid weekly based on their downline’s personal customer acquisition.Compensation is earned only when customers are acquired.Refer to the ACN Compensation Plan for complete details. Earnings as an ACN IBO are based solely upon the successful sale of productsto customers and their usage of those products. Individuals will incur expenses in operating their ACN business, such as the sign-up feeand renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteedIndividuals will not earn income and will lose money as an IBO if customers are not acquired.

EFFECTIVE JANUARY 1, 2021 NORTH AMERICAN COMPENSATION PLAN OVERVIEWPOSITIONS & QUALIFICATIONSIBOEveryone starts ACN as an Independent Business OwnerYour goal should be to work your way through the earned positions detailed below. The positions youachieve are based on the total number of customers acquired between you and your team.CQ Customer Qualified IBOETL Executive Team LeaderRD Regional DirectorRVP Regional Vice PresidentSVP Senior Vice PresidentCQ MUST MAINTAINRVP Gold30You7PersonalCustomer Pointsfrom at leastTOTAL CUSTOMERPOINTS(Personal andDownline)600TOTAL CUSTOMERPOINTS(Personal andDownline)3,000RVP requirements PLUSMinimum monthly downlinebillings: 200,000(Personal andDownline)(Limit of 60,000 per leg)TOTAL CUSTOMERPOINTSA minimum of 600 totalCustomer Points in your teamwith a maximum of200 Customer Points per legRVP requirements PLUSMinimum monthly downlinebillings: 300,000A minimum of 3,000 total CustomerPoints in your team with a maximumof 750 Customer Points per leg(Limit of 100,000 per leg)3for January 2021,12 Personal CustomerPoints from atleast 2 servicesRDRVPRDRVPMust have 1 RD or above in6 separate legs, including at least2 RVP legs at any level.Minimum MonthlyDownline Billings: 500,000(Limit 250,000 per leg).Services- OR -RDRDRVP PlatinumETL must maintain aminimum of 7 PersonalCustomer Pointsfrom at least 3 servicesYouRD, RVP AND SVP MUST MAINTAIN A MINIMUM OFYou15 PersonalCustomer PointsFROMATLEAST5 Servicesto receive earned position compensationRefer to the ACN Compensation Plan and monthly promotional bonuses for complete details. Earnings as an ACN IBO are based solely upon the successful sale of products to customers and their usage of those products. Individuals will incurexpenses in operating their ACN business, such as the sign-up fee and renewal fee, as well as other possible operating expenses. As with any business, earnings and success at ACN are not guaranteed but depend primarily on the individual’s ACN Opportunity, LLC 2021 CompPlan RP January 1, 20211

MONTHLY RESIDUAL COMMISSIONSOver time, the majority of your compensation will come from the residual income that is generated from your customers’ monthly billings. Customer acquisitionis the fuel for your business, creating long-term income and by teaching other people how to do the same thing, you will build residual income for yourself.PERSONAL COMMISSIONSAs you acquire your own, personal customers, you qualify to earn residual commission between 3% and 20% of theirmonthly commissionable revenue generated. This percentage is based on your total number of Personal Customer Points:1-39 Personal Customer Points 3%40-59 Personal Customer Points 5%60-99 Personal Customer Points 10%100 - 149 Personal Customer Points 14%150-199 Personal Customer Points 17%200 Personal Customer Points 20%OVERRIDING RESIDUAL COMMISSIONSSchedule of commissions earned from customer acquisition in your organization and Personal Customer Points required:COMMISSIONS BY LEVEL & SERVICELevelsTelecommunications andEssential ServicesEnergy forLarge BusinessIdentity TheftProtection forBusinessQUALIFICATIONS FOR EACH COMMISSION LEVELPersonal3-20%2%8%See PERSONAL COMMISSIONS explanation above.124%4%1/2%1/4 rsonal Customer Points5075RVPGold RVPPlatinum RVPOpen Line RVP1 1/2%2 1/2%3%1/2%1/2%Open Line RVP Platinum, RVP Gold and RVP commissions are paid on Commissionable Revenue generated from customerbillings below your 5th level down to the 5th level of the first RVP (or SVP) in your downline.1st Generation RVP1%1%1%------------1st Generation RVP Platinum, RVP Gold and RVP commissions are paid on Commissionable Revenue generated fromcustomer billings from the 6th level of the first downline RVP (or SVP) through the 5th level of the second downline RVP (or SVP).2nd Generation RVP1/2%1/2%1/2%------------2nd Generation RVP Platinum, RVP Gold and RVP commissions are paid on Commissionable Revenue generated fromcustomer billings from the 6th level of the second downline RVP (or SVP) through the 5th level of the third downline RVP (or SVP).Open Line SVP2%1/2%1/2%1st Generation SVP1%------------Open Line SVP commissions are paid on Commissionable Revenue generated from customer billings below your 5th leveldown to the 5th level of the first SVP in your downline.1st Generation SVP commissions are paid on Commissionable Revenue generated from customer billings from the 6th level ofthe first downline SVP through the 5th level of the second downline SVP.schedule that will be determined at the time the program/contract is completed. ACN Opportunity, LLC 2021 CompPlan RP January 1, 20212

PERSONAL MONTHLY CUSTOMER BONUSESYou can earn Customer Bonuses each month when you personally acquire customers. New IBOs can earn these bonuses based on the number of customer points and services they acquire in their*At least 3 Services & 7 PointsAt least 5 Services & 10 PointsFOR A TOTAL OF 75FOR A TOTAL OF 200At least 8 Services & 16 Points 400FOR A TOTAL OFFor January 2021, 12 Personal CustomerPoints from at least 2 servicesAt least 11 Services & 22 PointsFOR A TOTAL OF 600NEW ETL in 30 Days New Year Bonus PotentialNew IBOs with a start date in January that personally acquire more customers in their first 30 days and earn thehigher personal customer bonuses above, when combined with the NEW ETL in 30 Days New Year Bonus can earn:NEW ETL in 30 Days New Year BonusNew IBOs with a start date in January who reach ETL in their first 30 Dayswill receive a BONUS of 325. This bonus is in addition to the 75personal customer bonus earned above.NEW ETL Fast Start Bonus 325Monthly Personal Customer Bonus EarnedAt least 3 Services & 7 pointsAt least 5 Services & 10 pointsAt least 8 Services & 16 pointsAt least 11 Services & 22 pointsPlusWEEKLY OVERRIDING CUSTOMER ACQUISITION BONUSEStheir start date. 75 200 400 600Total Bonus Earned 400 525 725 925swhen all the necessary information has been received and processed by ACN.OVERRIDING CUSTOMER ACQUISITION BONUSES - ALL EARNED POSITIONSDirectly Sponsored 50Executive Team LeaderRegional DirectorRegional Vice PresidentOpen LineOpen LineOpen Line1st Generation1st Generation 150 50 100This bonus is earned when an IBO or CQ directlysponsors a new IBO who becomes CustomerOpen Line CABs are bonuses you earn when IBOs in your organization,who are not under an IBO that has reached the same earned position 100 50Generational CABs are bonuses you earn when IBOs in yourorganization, who are under an IBO that has reached the same earnedposition (or higher) that you have reached, acquire customers to becomewithin 30 days of their start date.REMEMBER:Compensation is earned only when customers are acquired. ACN reserves the right to retract the payment of any bonus or commission if it is found that acustomer used to qualify for a bonus or a certain commission level was not a valid customer.*Customers must be from the US or CA. ACN Opportunity, LLC 2021 CompPlan RP January 1, 20213

UNITED STATES CUSTOMER POINT SYSTEM & COMMISSIONABLE REVENUEThe only way to earn income at ACN is through the acquisition of customers; therefore all IBOs must acquire customers in order to meetPRODUCT/SERVICECUSTOMER POINTSMONTHLY COMMISSIONABLEREVENUE*DURATION OF POINTSAND COMMISSIONS90%Life of Customer90%Life of CustomerRESIDENTIALIDSeal Platinum Plan (1 adult)JANUARY 2021 PROMOTIONMonthly Plan: 2 pointsQuarterly Plan: 3 pointsIDSeal Platinum Plus Plan (1 adult up to 10 kids) Annual Plan: 4 pointsIDENTITY THEFTPROTECTIONEarn DOUBLE PointsAnnual Plan: 8 points2&12 PromotionQuarterly Plan: 4 pointsBUSINESSIDSeal for BusinessTIER12345TIER RANGE # OF USERS10 to 2425 to 99100 to 249250 to 499500 POINTS20305075100RESIDENTIALFLASH WIRELESSPorted Numbers: Pointscount immediately onceservice is connectedNew Numbers: Pointscount following 100 daysof serviceFlash WirelessSingle Line - Voice Only1 Point per Line90%Life of CustomerFlash WirelessSingle Line - Talk & Text1 Point per Line90%Life of Customer90%Customers who switch to FlashGreen from Verizon are 45%CommissionableLife of Customer1-Line and 2-Line are90% commissionable.3-Lines and 4-Lines are45% commissionable.Life of Customer8 Points85%Life of Customer8 Points85%Life of CustomerFlash WirelessSingle Line - Talk & Text Data4 Points per Line6 GB Data3 Points per Line lessthan 6 GB DataFlash WirelessUnlimited Family PlansUnlimited Data, Talk & Text1 line 4 points2 lines 6 points3 lines 7 points4 lines 8 pointsJANUARY 2021 PROMOTION6 points per line foreither 6 GB or 3 GB ofdataJANUARY 2021 PROMOTION1 line 6 points2 lines 8 points3 lines 9 points4 lines 10 pointsRESIDENTIALSECURITY &AUTOMATIONVivint Home Security & AutomationBUSINESSVivint Security & Automation*Commissionable revenue is billed revenue less taxes, surcharges and an allowance for bad debt. ACN reserves the right to reduce commissionable revenue by a percentage factor for promotional plans, products, negotiated pricing or certain ACN Opportunity, LLC 2021 CompPlan RP January 1, 20214

UNITED STATES CUSTOMER POINT SYSTEM & COMMISSIONABLE REVENUECUSTOMER POINTSMONTHLY COMMISSIONABLE REVENUE*DURATION OF POINTSAND COMMISSIONS**2 Points per Line 2030 MonthsXtra, Ultimate and Premier Packages3 Points 452 YearsChoice2 Points 352 YearsEntertainment and Óptimo Más1 Points 202 YearsAT&T DIRECTVAT&T High-Speed Internet3 Points2 Points 35 252 Years2 YearsFrontier TVFrontier High-Speed InternetFrontier Home PhoneSpectrum TVSpectrum InternetSpectrum Home PhoneRESIDENTIAL2 Points2 Points0 Points2 Points1 Points1 Points 25 20 15 20 15 102 Years2 Years2 Years2 Years2 Years2 YearsPRODUCT/SERVICEAT&T WirelessNew Phone: Ported or New NumberBYOD Phone: Ported NumbersAT&T TVBUNDLESXOOM Energy Natural Gas or Electricity1 Point per ServiceBUSINESSENERGYLife of Customer40%***XOOM Energy Natural Gas or Electricity - Small Business2 Points per ServiceXOOM Energy Natural Gas or Electricity - Medium BusinessSubmitted via Lead Pass Form3 Points per Serviceup to 25%***Life of Customer4-8 Points per Serviceup to 50%***Life of Customer5 Points 40Flex Plan and Smart Pack 19.992 years5 Points 402 years85%Paid on SphereRevenue foa the Life ofCustomerXOOM Energy Natural Gas or Electricity - Big BusinessSubmitted via Lead Pass FormLife of NTPROCESSINGSphere Payment Processing with Over 3,000Processing/MonthSphere Payment Processing - New Merchants/MerchantsProcessing Less Than or Equal to 3,000/month3 Points1 Point*Commissionable revenue is billed revenue less taxes, surcharges and an allowance for bad debt. ACN reserves the right to reduce commissionable revenue by a percentage factor for promotional plans, products, negotiated pricing or certain services.**Commissions are paid on Active customers only. The points and commissions will end when the customer’s service is canceled.***Energy rates subject to fluctuation. IBOs will receive commissions based on customers’ actual energy usage, excluding bad debt, taxes and surcharges. ACN Opportunity, LLC 2021 CompPlan RP January 1, 20215

CANADA CUSTOMER POINT SYSTEM & COMMISSIONABLE REVENUEThe only way to earn income at ACN is through the acquisition of customers; therefore all IBOs must acquire customers in order to meetCUSTOMER POINTSMONTHLY COMMISSIONABLEREVENUE*DURATION OF POINTSAND COMMISSIONS2 Points per Line 2030 MonthsPhone Service – Transfer Phone Number2 Points90%Life of CustomerPhone Service – New Phone Number1 Point90%Life of Customer90%Life of Customer85%Paid on SphereRevenue for the Life ofCustomer8 Points85%Life of Customer8 Points85%Life of CustomerPRODUCT/SERVICEWIRELESSRESIDENTIALTELUS WirelessRESIDENTIAL – Flash Home PhoneHIGH-SPEED INTERNET PHONE SERVICEFlash InternetPAYMENT PROCESSINGSphere Payment Processing with Over 3,000Processing/MonthSphere Payment Processing - New Merchants/MerchantsProcessing Less Than or Equal to 3,000/Month2 PointsJANUARY 2021PROMOTIONEarn 3 Points3 Points1 PointRESIDENTIALSECURITY & AUTOMATIONVivint Home Security & AutomationBUSINESSVivint Security & AutomationRESIDENTIALXOOM Energy Natural Gas or Electricity1 Point per ServiceLife of Customer40%***BUSINESSENERGYXOOM Energy Natural Gas or Electricity – Small Business2 Points per ServiceXOOM Energy Natural Gas or Electricity – Medium BusinessSubmitted via Lead Pass Form3 Points per Serviceup to 25%***Life of Customer4-8 Points per Serviceup to 50%***Life of CustomerXOOM Energy Natural Gas or Electricity - Big BusinessSubmitted via Lead Pass FormLife of Customer*Commissionable revenue is billed revenue less taxes, surcharges and an allowance for bad debt. ACN reserves the right to reduce commissionable revenue by a percentage factor for promotional plans, products, negotiated pricing or certain services.**Energy rates subject to fluctuation. IBOs will receive commissions based on customers’ actual energy usage, excluding bad debt, taxes and surcharges. ACN Opportunity, LLC 2021 CompPlan RP January 1, 20216

ORDER ENTRY TIMELINES U.S.BUSINESS RULES: Statuses of received orders will vary by product. Based on the status of those orders, the time in which they count for qualifications will also vary. The Timelines forQualifications below will guide you in understanding when an order will appear on your PCL, along with when the order will count towards qualifications. Any items received after the deadline, or on holidays and weekends, will be processed the following business day. Online IBO Agreements must be received by 2:59 am, Eastern Time on the first day of the following month (11:59 pm, Pacific Time, onthe last day of the month).PRODUCTTIMELINES FOR QUALIFICATIONSCustomers who enroll and complete authentication by 4pm ET will appear on your personal customer list and count for IBO Qualifications the same day.IDSealBusiness Direct customers will appear on your Personal Customer List and count for IBO Qualifications after the contract has been signed and payment has been processed. Thisprocess can take 7-30 days to complete.Note: Customers who enroll by 4pm ET but complete authentication after 4pm ET will count for IBO Qualifications the following day.Customers who submit orders by 4pm ET will appear on your personal customer list the same day. Orders will count for IBO Qualifications the same day unless one of the followingscenarios apply.XOOM EnergyCustomers will show as “incomplete” and will not count for qualifications If a deposit is required or additional documentation has been requested.Ontario Customers will remain in an “incomplete” status and will not count for qualifications until the 10 day cancellation period has passed and TPV is completed.Flash Wireless customers who submit orders by 7pm ET, Monday through Friday, will count for IBO qualifications the same business day.Flash Wireless customers who submit orders after 7pm ET, Monday through Friday, will count for IBO qualifications the next business day.Flash WirelessFlash Wireless customers who submit orders by 6pm ET on weekends will count for IBO qualifications the same dayFlash Wireless customers who submit orders after 6pm ET on weekends will count for IBO qualifications the next day.Flash Wireless customers who submit orders on holidays will update on the PCL within 48 business hours.DIRECTV: Customers who submit orders by 4pm ET will appear on your personal customer list and count for IBO Qualifications the same day.AT&TCustomers will show as “incomplete” and will not count for qualifications until they reach an active status.AT&T TV, Internet, Wireless: Customers who submit orders by 4pm ET will appear on your personal customer list and count for IBO Qualifications the same day.Spectrum BundlesFrontier BundlesCustomers who submit orders by 4pm ET will appear on your personal customer list and count for IBO Qualifications within 58hrs.Customers will show as “incomplete” and will not count for qualifications until they reach an active status.Customers who submit orders by 4pm ET will appear on your personal customer list and count for IBO Qualifications the same day.Customers will show as “incomplete” and will not count for qualifications until they reach an active status.DISHCustomers who submit orders by 4pm ET will appear on your personal customer list and count for IBO Qualifications the same day.Vivint SmartHomeCustomers who submit orders by 3pm ET will appear on your personal customer list and count for IBO Qualifications the same day.SphereCustomers who submit orders by 4pm ET will appear on your personal customer list and count for IBO Qualifications the same day.Customers will show as “incomplete” and will not count for qualifications until they reach an Approved status.IMPORTANT NOTE: Don’t wait until the last minute to acquire customers. The best way to ensure qualifications are met is to secure your customer orders within theappropriate timeframes listed in the table above for each product. ACN Opportunity, LLC 2021 CompPlan RP January 1, 20217

ORDER ENTRY TIMELINES CANADABUSINESS RULES: Statuses of received orders will vary by product. Based on the status of those orders, the time in which they count for qualifications will also vary. The Timelines forQualification below will guide you in understanding when an order will appear on your PCL, along with when the order will count towards qualifications. Any items received after the deadline, or on holidays and weekends, will be processed the following business day. Online IBO Agreements must be received by 2:59 am, Eastern Time on the first day of the following month (11:59 pm, Pacific Time, on the last day of the month).PRODUCTFlash High-SpeedInternetFlash Home PhoneTELUS WirelessXOOM EnergyTIMELINES FOR QUALIFICATIONSCustomers who complete orders by 4 pm ET, Monday through Friday will count for IBO qualifications on the same business day. Orders completed Saturday or Sundaywill count for qualifications the next day.8 pm ETPlease note that until the order is complete, the customer will not count toward qualifications.Customers are received daily Monday-Friday. To be included in the update, customers must submit their orders by midnight ET the previous day.Customers who submit orders by 4pm ET will appear on your personal customer list the same day. Orders will count for IBO Qualifications the same day unless one of thefollowing scenarios apply.Customers will show as “incomplete” and will not count for qualifications If a deposit is required or additional documentation has been requested.Ontario Customers will remain in an “incomplete” status and will not count for qu

SECURITY & AUTOMATION RESIDENTIAL Vivint Home Securi ty & Au omation 85% Life of Cus omer BUSINESS Vivint Security & Automation 85% Life of Customer Monthly Plan: 2 points . Xtra, Ultimate and Premier Packages 45 2 Years Ch