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2019ELIZABETH SETONRESIDENCEAnnual ReportAnnual ReportSkilled Nursing and Rehabilitation FacilityA MINISTRY OF THE SISTERS OF CHARITY (HALIFAX)

Elizabeth Seton Residence BoardOn behalf of the Sisters of Charity and the Board of Directors, staff andresidents of the Elizabeth Seton Residence, I welcome you to our 2019Annual Report.In June of this year, Elizabeth Seton Residence will celebrate its 40thanniversary. Forty years ago, the world was a very different place with scarcequality care available for those in need of skilled nursing care. Respondingto this unmet need, the Sisters of Charity established what would grow intoa five-star, mission-driven facility that would improve the lives of so many,Elizabeth Seton Residence.Sr. Joan J. Holmberg, SC, Ph.D.Chair, Elizabeth Seton ResidenceBoard of DirectorsWhitestone, New YorkToday Elizabeth Seton Residence is recognized as one of the top skillednursing and rehabilitation facilities in the United States while remainingtrue to its mission of “providing compassionate and caring service in anatmosphere where all feel welcome and respected”.Over the years, donations have played a vital role in growing ESR. Thispast year, ESR welcomed a 164,000 matching gift challenge from Albertand Diane Kaneb for the purchase and installation of an overhead HoyerLift system for all resident rooms. ESR also received grants from the LynchFoundation, Wellesley Bank Charitable Foundation and Medline IndustriesFoundation. And of course, the ESR community always is grateful to all ourdonors who support us in any way that they are able.During this current year, 2020, I will complete my term as board chair. Ileave knowing that the commitment to ESR’s Mission will continue becauseof the commitment to that mission totally embraced by the Board, ESR’sAdministration and staff and YOU.It has been a privilege to serve as Chair of ESR’s Board of Directors andI know that the best ending offers the opportunity for a new and excitingbeginning!Gratefully,2 Elizabeth Seton ResidenceOUR MISSION CALLS US TO PROVIDE COMPASSIONATE, CARING SERVICE AND

d of DirectorsCongregational Leadership TeamNorman P. BoucherTreasurerMBA, Harvard University ‘98Portfolio ManagerPutnam InvestmentsWellesley, MassachusettsPeter J. MongeauMBA, Boston CollegeConsultantWellesley, MassachusettsSr. Joan O’Keefe, SCCongregational LeaderSr. Mary Katherine Hamm, SCSr. Cecilia Hudec, SCSr. Roberta Kerins, SCSr. Maryanne Ruzzo, SCSr. Maureen Beale, SCSecretaryB.A., B.Ed., M.Ed.Quincy, MassachusettsAdministratorKathleen Nilles, RN, MSNWellesley, MassachusettsLori A. Ferrante, MBA, LNHA, OT/LClinical TeamRosalba DiMonda, RN, CDONA/LTCDirector of NursingSr. Elizabeth Bickar, SCM.A., M.Div.Forest Hills, New YorkFrancis X. Campion, MD, FACPInternal Medicine PhysicianAtrius HealthSenior Clinical InformaticistIBM Watson HealthWestwood, MassachusettsSr. Judith Park, SC, M.P.S.Wellesley, MassachusettsLucy C. Paniszyn, MDMedical DirectorAllan N. Engel, MDAlicia Ringel, MDJoan M. Riley, RN, Ed.D.Professor Emerita of NursingEmmanuel CollegeWellesley, MassachusettsJames W. Todd, MDHilary F. White, MDKatherine Holcomb, CNPLisa J. Kim, CNPLinda Liu, ANP-BC, GNP-BCNancy M. Sullivan, CNPJoseph CarellaExecutive DirectorScandinavian CharitableSociety of Greater BostonBedford, MassachusettsCarl B. Rosenfield, Esq.Health Care AttorneyWaltham, MassachusettsMatthew R. DevineBA, Harvard UniversityManaging DirectorBayNorth Capital LLCWellesley, MassachusettsChristopher SintrosPresident & CEODeaconess AbundantLife CommunitiesHarvard, MassachusettsSr. Jacquelyn McCarthy, CSJRN, MACEO/AdministratorBethany Health CareNewton, MassachusettsRev. James F. Walsh, SJ, Esq.PresidentThe Metro Law CenterWeston, MassachusettsD TO CREATE AN ATMOSPHERE WHERE ALL FEEL WELCOME AND RESPECTED2019 Annual Report 3

From the AdministratorWelcome to the Elizabeth Seton Residence Annual Report. As we prepare tocelebrate our 40th anniversary, I write to you with exceptional pride in the ElizabethSeton Residence.We are driven by an unwavering mission to improve the health, well-being andsense of purpose of those we have the privilege to serve. Each day an exceptionalgroup of people come together to share their talents and skills to make the ElizabethSeton Residence what it is today. They are at the heart of what we do and are key tomaking a difference. I am grateful for the opportunity to lead such a dedicated team.Lori A. Ferrante, MBA, LNHA, OT/LAdministratorElizabeth Seton ResidenceWellesley, MassachusettsI want to thank the Congregational Leadership Team and our Board of Directors fortheir unwavering commitment to excellence, and add a special word of gratitude toour outgoing board chair, Sr. Joan Holmberg.We have gone far beyond what anyone must have imagined back in 1980 when thedoors were first opened to the public. The longstanding commitment to providingmission-driven, compassionate care and the resulting quality outcomes havebeen noted on the national level. We were honored to be recognized for the 8thconsecutive year as a Top Performing Skilled Nursing Facility by US News & WorldReport in both Short Term Rehabilitation and Long Term Care categories, andcontinue to be recognized by the Center for Medicare Services as a 5-Star Qualityfacility, a distinction we have maintained consistently since 2013.2019 was a successful year strengthened by a sound strategic plan, new fundraisinginitiatives and a renewed commitment to preparing for and embracing the everchanging landscape of healthcare delivery. At a time when many facilities struggle tomaintain occupancy above 85%, our Catholic, not for profit facility has consistentlyachieved occupancy of 96%.Through your generous support we met the matching gift challenge for the purchaseand installation of an overhead Hoyer Lift system for our resident rooms. We alsopurchased new medical equipment, including a state-of-the-art bladder scannerand diathermy machine. A wonderful digital player piano was purchased for theenjoyment of our residents. Your donations have supported a myriad of programsand initiatives that will help improve the daily lives of those we serve. You are anintegral part of our mission and we are most grateful for your support.I am excited about the year ahead. We can all be proud of the Elizabeth SetonResidence and its legacy for providing excellent care for all we serve. I am proudto build upon our organization’s history and look forward to a wonderful andprosperous 2020.Sincerely,4 Elizabeth Seton ResidenceWE ARE A MODEL FOR WHAT NURSING AND REHABILITATION CARE SHOULD BE.

2019The Year in ReviewThe Elizabeth Seton Residence is honored forthe 8th consecutive year to be named a USNews and World Report “Top Performing” SkilledNursing and Rehabilitation Facility in the 2019 2020 National Best Nursing Homes report.The Elizabeth Seton Residence achieved another year of strong financialperformance in fiscal 2019, demonstrating the strength of our winningteam, new fundraising initiatives and successful management strategies.In April, Tim Clark ran the 2019 Boston Marathon for the Elizabeth SetonResidence. Tim’s run raised over 5,000 for clinical equipment.Our residents enjoying their favorite tunes on a new digitalplayer piano donated by a generous individual through the2019 Annual Appeal.We are most grateful to Albert & Diane Kaneb for their Matching Gift Pledgeof 164,000 toward the purchase and installation of an overhead HoyerLift System for the dignity and comfort of all our residents who requireassistance when moving from a bed to a chair. We are pleased to announcethat the match has been met!In May, the 2018 Boston Red Sox World Series Championship Trophy andRing came to the Elizabeth Seton Residence. Many thanks to Sam Kennedyand the Boston Red Sox.We wrapped up another successful Annual Appeal. Funds raised helpedus purchase a digital player piano and replacement medical equipment,including a new bladder scanner. Thanks to all who helped us “Meet theNeed”!We are fortunate to continue our partnership with the area’sleading colleges and universities to train future health careprofessionals. In December we welcomed new Nursinginterns from MassBay Community College and Regis College.Nursing Interns from MassBay Community CollegeOur Rehabilitation Department hostedOccupational Therapy students from RegisCollege and the American International College.Seminarian Bernie Gardzalla from Pope JohnXXIII Seminary, joined us for his pastoralplacement in a health care setting internship.International Study Students from TokyoUniversity of Social Welfare visited with ourresidents and shared their origami skills.2019 Annual Report 5Seminarian Bernie Gardzalla

2019The Year in ReviewElizabeth Seton Residence CNA, Beulah ClaytonandAdministrator, Lori Ferrante providedtestimony at the Massachusetts State House insupport of improved Medicaid funding for skillednursing facilities.We are grateful to the Wellesley Bank Charitable Foundation for their grant topurchase a Diathermy machine for our Rehabilitation Department.In November, The Lynch Foundation awarded a 25,000 grant for the Hoyer LiftProject. We are thankful for their support.Wellesley Hills Junior Women’s Club awarded a grant to the Elizabeth SetonResidence for a custom-made accessible game table.Staff Education donations enabled attendance at over 20 seminars and workshopsrelated to dementia care, clinical skills development, quality initiatives, leadershipskills and regulatory requirements. We offer employees the opportunity to growand develop the skills needed to keep pace with the ever-changing field of healthcare.During the seasons of Advent and Lent, we partnered withMarillac Residence to offer a Taize Worship Service. Based onthe practice of the Taize monastic community in France, ourservice at Elizabeth Seton Residence included scripture readingsand reflections, moments for silent contemplation, and lines ofsung communal prayer.Faith Formation and Prayer – residents studied different aspectsof their faith and prayer practices and hymns with Director ofSpiritual Care, Tanya Rybarczyk.Rose DiMonda, RN, Director of Nursing, served on theMinuteman Tech advisory board, collaborated on their CNA andpre-nursing curriculum and was a judge for their senior healthprojects.Giving Tuesday donations wereused to support the Hoyer LiftProject.A Mass of Thanksgiving wascelebrated in May to thank ourdonors.Donations helped supportpopular resident programs,including Ballroom Dancing,Drumming Circle and Music &Memory.