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Northwest Community HealthcareTable of ContentsAdult Day CareCaregiver Education and SupportCommunity NursingContinuing Care CoordinationDental Services (subsidized)Drivers’ ServicesFinancial ServicesHealth Insurance ResourcesHearing ImpairmentHome Healthcare Services (skilled and private home services)Home Help Resources (in-home and delivery services)Home Medical Services, Resources and EquipmentHospice and Palliative CareHousing Resources and Continuing Care FacilitiesLegal ResourcesLending ClosetsMeal ProgramsMental Health and Substance AbuseNCH LocationsNon-Emergency AssistanceRehabilitation ServicesRelocation ServicesSenior CentersSupport GroupsTransportation Services (subsidized)Township Resources and ServicesVision Impairment ServicesChange FormQuick 445474951525354Northwest Community Healthcare (NCH) has strived to make the information in this document as timely and accurate aspossible, but NCH makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of its contents.NCH expressly disclaims liability for errors and omissions in the contents of this document. Reference in this document toany specific service, company or product is for the information and convenience of the public, and does not constituteendorsement, recommendation, or favoring by NCH. This document is updated annually and includes resources only in itsservice area. (REV 01.2018)nch.org Find a doctor: 847-618-49681
Northwest Community HealthcareAdult Day CareA Caring PlaceChristus Victor Lutheran Church1045 S Arlington Heights RdElk Grove Village, IL847-437-2666cvlutheran.org/acaringplaceAlden Poplar Creek Adult DayCenter1545 Barrington RdHoffman Estates, reek.com/Caring Hearts Adult Day ServicesPalatine Township Senior Center505 S Quentin RdPalatine, Il services-p-34Cherished Place Adult Day Services800 W Oakton StArlington Heights, ed-place/Forever Young Adult Day Care818 Chaddick DrWheeling, IL847-229-0001foreveryoungads.comKenneth Young Center1001 Rohlwing RdElk Grove Village, IL847-524-8800kennethyoung.orgLee Manor Nursing & Rehab CenterAdult Day Service Program1301 Lee StDes Plaines, IL 60018847-635-4000leemanor.comLutheran Home & Services800 W Oakton StArlington Heights, IL847-368-7400lutheranhome.orgThe Moorings Health Center761 Old Barn LnArlington Heights, IL847-956-4095presbyterianhomes.orgXilin Adult Day Care Center145 E Algonquin RdArlington Heights, IL(847) 607-6555xilin.org/Adult-Daycare-Servicench.org Find a doctor: 847-618-49682
Northwest Community HealthcareCaregiver Education and SupportLocal Caregiving ResourcesActs of Kindness2121 S. Goebbert RdArlington Heights, IL847-718-7700ce214.orgBarrington Area Council on Aging6000 Garland LnBarrington, IL847-381-5030bacoa.orgCaring for Our Elderly800 W Oakton StArlington Heights, IL847-368-7400lutheranhome.orgCatholic CharitiesNorthwest Senior Services1801 W Central RdArlington Heights, IL847-253-5500catholiccharities.netOutreach Program1 Illinois BlvdHoffman Estates, IL847-884-0030schaumburgtownship.orgPalatine Township Senior CenterCaregiver Support Group505 S. Quentin Rd.Palatine, IL 60067847-991-1112 ext.226ptscc.orgWheeling Township Programs1616 N Arlington Heights RdArlington Heights, IL847-259-7730wheelingtownship.comnch.org Find a doctor: 847-618-49683
Northwest Community HealthcareNational Caregiving ingAging Life Care s Association800-272-3900alz.orgCommunity Care Program (CCP)CCP provides homemaker or adult daycare services for seniors with limitedassets in an effort to help them stay intheir home as long as possible. Call tofind the care program in your area.800-252-8966Eldercare Locator800 677-1116Eldercare.govOnline ResourcesFamily Caregiving Alliance800-445-8106caregiver.orgNational Family rgThe Program of All-Inclusive Carefor the Elderly (PACE)800-633-4227npaonline.org/pace-younch.org Find a doctor: 847-618-4968Caregiver Survival Resourcescaregiver.comCaregiving Onlinecaregiving.comNICHE (Nurses Improving Care forHealthsystem Elders)NCH is a NICHE-designated hospital.NICHE is the leading nurse-drivenprogram designed to help hospitalsimprove the care of older adults. Visitthe NICHE site for caregiver resources.nicheprogram.org4
Northwest Community HealthcareCommunity Nursing (free)NCH FREE Community NursingPalatine Community Nurse(Bilingual/Spanish)Community Resource Center1585 N Rand Rd, Palatine, IL847-776-9570Monday -ThursdayAppointments suggestedSchaumburg Community NurseSchaumburg Township Bldg.One Illinois BlvdHoffman Estates, IL847-285-4551Tuesday-ThursdayWalk-ins welcomeArlington Heights Senior Center1801 W Central RdArlington Heights, IL847-253-5532Tuesdays and WednesdaysWalk-ins welcomeDes Plaines1420 Miner St, Suite 502Des Plaines, IL847-391-5480desplaines.orgHoffman Estates1900 Hassell RdHoffman Estates, IL847-781-4850hoffmanestates.orgMount Prospect50 S Emerson StMount Prospect, IL847-870-5680mountprospect.orgSchaumburg521 E Schaumburg RdSchaumburg, IL847-923-3766villageofschaumburg.comTownship NursesVillage NursesArlington Heights33 S Arlington Heights RdArlington Heights, IL847-368-5760vah.comElk Grove Village901 Wellington AveElk Grove Village, IL847-357-4245elkgrove.orgnch.org Find a doctor: 847-618-4968Hanover Township240 S Route 59Elgin, IL630-483-5665hanover-township.orgSchaumburgOne Illinois BlvdHoffman Estates, IL847-285-4551schaumburgtownship.org(NCH nurse is here.)5
Northwest Community HealthcareWheeling Township1616 N Arlington Heights RdWheeling, IL847-259-7730wheelingtownship.comParish NursesArlington Countryside Church916 E. Hintz RoadArlington Heights, IL847-255-2140acchurch.orgFaith Lutheran Church431 S Arlington Heights RdArlington Heights, IL847-253-4839faithlutheran-ah.orgOur Lady of the Wayside434 W Park StArlington Heights, IL847-253-5353olwparish.org/supportPrince of Peace Lutheran Church1190 N Hicks RdPalatine, IL847-359-3451poppalatine.org/parish-nurse/Queen of the Rosary Catholic Church680 West Elk Grove Blvd.Elk Grove Village, IL847-437-0403Email: dianetieman@qotr.orgnch.org Find a doctor: 847-618-49686
Northwest Community HealthcareContinuing Care CoordinationThese resources will help with your transition from one facility to another.NCH LINCT Program(Liaison in Nursing CareTransitions)NCH partners with 10 skilled nursingfacilities (SNF)s. Shortly after discharge, a LINCT nurse visits the patientat the SNF to ensure continuity of careand avoid unnecessary readmissions tothe hospital. Call 847-618-6510 aboutthe LINCT program.Our partners:Avantara - Long Grove847-419-1111Brookdale - Prospect Heights847-440-3767Church Creek847-506-3200Lexington – Wheeling847-537-7474Lutheran Home847-253-3710Manor Care - Arlington Heights847-392-2020Manor Care - Rolling Meadows847-397-2400Symphony - Buffalo Grove847-465-0200The Moorings847-437-6700Transitional Care of ArlingtonHeights847- 392-9000nch.org Find a doctor: 847-618-4968AgeOptions1048 Lake St, Suite 300Oak Park, IL800-699-9043ageoptions.orgA-Senior Corporation1550 E Higgins Rd, Suite 119Elk Grove Village, IL847-718-0718exclusiveforseniors.comCare Navigators847-250-1829care-navigators.comCatholic Charities – NorthwestSenior Services1801 W Central RdArlington Heights, IL847-253-5500catholiccharities.netKenneth Young Center1001 Rohlwing RdElk Grove Village, IL847-524-8800kennethyoung.orgVNA Health Trends of Illinois200 E Howard St, Suite 248Des Plaines, IL847-674-7174 800-934-2228vnahealthtrends.com7
Northwest Community HealthcareDental ServicesSubsidized ServicesCook County HealthDepartment/Dental Services2121 Euclid AveRolling Meadows, IL847-818-2881Harper College Dental Hygiene Dept.1200 W Algonquin RdPalatine, s/areas/health/dental/dentalclinic.phpHomebound IL Foundation forDentistry for the Handicapped312-440-8976Northwest Community HealthcareMobile Dental Clinic(for residents of respective townships)Elk Grove Township: 847-437-0300Palatine Township: 847-358-6700Schaumburg Township: 847-884-0030Wheeling Township: 847-259-7730UIC College of Dentistry801 S Paulina StChicago, ecialty-care/dentistryIllinois Dental Health/ReferralProgram888-286-2447(only for those receiving Public Aid)nch.org Find a doctor: 847-618-49688
Northwest Community HealthcareDrivers’ ServicesAARP Drivers Safety Program888-227-7669aarp.org/driveAmita Health Driver’s Evaluation(Driver fitness assessments)935 Beisner RdElk Grove Village, es/driver-evaluationAuto Safety (Dept. of TransportationVehicle Safety)Information on recalls, safetycomplaints and vehicle IDs800-424-9393nhtsa.gov/nch.org Find a doctor: 847-618-4968Illinois Secretary of StateResources for seniorscyberdriveillinois.com/services/servicesfor seniors/Resources for deaf driverscyberdriveillinois.com/services/personswith disabilities/hearingimpaired.htmlDriver’s license renewal informationcyberdriveillinois.comFacility finderilsos.gov/facilityfinder/facilityPhoto IDs – Sec. of State Mobile VanAvailable for driver's license renewalsand identification cards at designatedevents. Drivers age 75 and older arerequired to take a driving test to renewtheir driver's licenses and must visit adriver's facility.312-814-3676cyberdriveillinois.com9
Northwest Community HealthcareFinancial ServicesGeneral Financial AssistanceEmergency Financial Assistance(for residents only)Village of Arlington HeightsDepartment of Human Services847-368-5792Illinois Dept of Human Services401 South Clinton StChicago, IL800-843-6154Northwest Compass1300 W Northwest HwyMount Prospect, IL847-392-2344northwestcompass.orgSalvation Army1616 N Arlington Heights RdArlington Heights, IL847-392-0265Financial CounselingCatholic CharitiesArlington Heights Senior Center1801 W Central RdArlington Heights, IL847-253-5500Kenneth Young Center1001 Rohlwing RdElk Grove Village, IL847-524-8800Village of Arlington HeightsDepartment of Human and DisabilityServices33 S Arlington Height RdArlington Heights, IL847-368-5792Social Security Administration2301 22nd St, Suite 201Oak Brook, IL800-772-1213 – National866-964-7344 – LocalWheeling Township(for Wheeling Township residents only)1616 N. Arlington Heights RoadArlington Heights, IL 60004847-259-7730nch.org Find a doctor: 847-618-496810
Northwest Community HealthcareFinancial Services(continued)Income Tax AssistanceAARP Tax Aide888-227-7669Arlington Heights Memorial Library500 N Dunton AveArlington Heights, IL847-392-0100Arlington Heights Senior Center1801 W Central RdArlington Heights, IL847-253-5532nch.org Find a doctor: 847-618-4968Des Plaines Public Library1501 N Ellenwood StDes Plaines, IL847-253-5532Palatine Township Senior Center505 S Quentin RdPalatine, IL847-991-1112Wheeling Township1616 N. Arlington Heights RoadWheeling, IL 60004847-259-773011
Northwest Community HealthcareHealth Insurance ResourcesAgeOptions1048 Lake St, Suite 300Oak Park, IL800-699-9043708-383-0258ageoptions.orgFederal Long-Term InsuranceProgram800-582-3337Illinois Department of Insurance866-445-5364Illinois Health Benefits Hotline800-226-0768Market Place/Get Covered Illinois866-311-1119MedicareFor persons 65 and older800-633-4227medicare.govInformation Hotline: 312-353-7180Fraud Hotline: 800-447-8477Senior Health Insurance Program (SHIP)This is a free and convenient counseling service using Senior Health InsuranceProgram volunteers who are trained and certified by the Illinois Department ofFinancial and Professional Regulation to help older adults understand their insuranceand other insurance alternatives. SHIP does not sell health insurance, but can help you: Get answers to questions about health insurance plan features, benefitcoordination, Medicare rights, your supplemental insurance policy, and billpayment. Get assistance in how to appeal a claim. Obtain publications that may help you make decisions about health insurance,including- Guide to Health Insurance for People with Medicare- A Chicago Area Medicare Supplement Premium Comparison Guide- Shoppers Guide to Long Term Care InsuranceVisit illinois.gov/aging/ship for more information or call 800-252-8966.nch.org Find a doctor: 847-618-496812
Northwest Community HealthcareYou may also call one of the local offices listed below:Arlington Heights Senior Center847-253-5532Pavilion Senior Center (Wheeling)847-459-2670Barrington Area Council on Aging847-381-5030Schaumburg Senior Services847-884-0030Palatine Township Senior Center847-991-1112Wheeling Township847-259-7730nch.org Find a doctor: 847-618-496813
Northwest Community HealthcareHearing ImpairmentCenter on Deafness3444 Dundee Rd.Northbrook, IL 60065847-559-0110Chicago Hearing SocietyOffers counselors/advocates for thedeaf and hard of hearing domesticviolence victims773-248-9121 (Phone)773-248-9174 (TTY)chicagohearingsociety.orgSchaumburg Township DisabilityServices DepartmentDistributes FREE amplified telephonesto qualified residentsOne Illinois BlvdHoffman Estates, IL837-884-0030 ext. 2025schaumburgtownship.orgHearing Aids for Veteransva.govFree Hearing Screening880 W Central Rd, Suite 4300Arlington Heights, IL847-392-2250nwhearing.comIllinois Telecommunication AccessCorporation (ITAC)ITAC provides free loan of a TTYphone for those who cannot use aregular phone.3001 Montvale Dr, Suite DSpringfield, IL 62704800-841-6167 (Phone & TTY)www.itactty.orgnch.org Find a doctor: 847-618-496814
Northwest Community HealthcareHome Healthcare Services (skilled)What is home healthcare?Home healthcare is defined as skilled, medical services, ordered by a physician andprovided in the home. Medicare and commercial insurance covers eligible home healthservices provided patients are homebound, under a doctor’s care and the home healthagency is Medicare-certified. (Some of these companies are headquartered out of ourservice area, but they provide services locally.)Northwest Community HospitalHome Care847-618-7800nch.orgAdvocate Home Health Services205 W. Touhy AvePark Ridge, IL 60068800-564-2025advocatehealth.comCentegra Home Health213 N. Front StMcHenry, IL 60050815-344-6602centegra.orgAmedisys Home Health765 Ela Rd, Suite 105Lake Zurich, IL847-438-4805amedisys.comGuardian Home Healthcare181 Waukegan Rd, Suite 301Northfield, IL 60093847-441-5020ghh1.comAspire Home Health8930 Waukegan Rd.Morton Grove, IL312-788-8014aspire4home.comMedi Link Health Services, LLC1701 E. Woodfield Rd, Suite 403Schaumburg, k Home Health33 W Higgins Rd, Suite 2100South Barrington, IL847-426-0300carelinkhomehealth.orgVNA Health Trends200 E Howard Ave, Suite 248Des Plaines, IL847-674-7174vnahealthtrends.comnch.org Find a doctor: 847-618-496815
Northwest Community HealthcareWhat are private home care services?Private home care is supportive care provided in patients’ residences and is a homebased alternative to assisted living. From assistance with bathing and dressing to mealpreparation and light housekeeping, non-medical home care helps keep elderly patientsindependent yet cared for in between visits with their doctors and family. This type ofcare is a private pay, out-of-pocket expense.A Homecare Service LLC.800 E Northwest Highway, Suite 609Palatine, IL 60074847-800-7000www.ahomecareservice.comHarmony Home Care, Inc.316 W Northwest HwyBarrington, IL 60010847-382-6200yharmony.comA-Senior Corporation1550 E Higgins RdElk Grove Village, IL847-718-0718exclusiveforseniors.comHelp at Home, Inc.1636 E Algonquin RdSchaumburg, IL847-907-4669helpathome.comBrightstar Healthcare - Schaumburg650 E Algonquin Rd, Suite 301Schaumburg, IL 60173847-925-0818brightstarcare.comHome Care Angels2720 S River Rd, Suite 116Des Plaines, IL847-824-5221homecareangelsinc.comComfort Keepers185 Hansen Ct, Suite 120Wood Dale, IL800-618-2088Wheeling: 847-215-8550Palatine: 847-221-5300comfortkeepers.comHome Instead Senior Care450 E Higgins RdElk Grove Village, IL847-690-9825homeinstead.comFirst Light Home Care906 W Northwest HwyArlington Heights, IL847-749-4542firstlighthomecare.comnch.org Find a doctor: 847-618-4968LifeStyle Options475 N Martindale Rd, Suite 260Schaumburg, IL888-342-4636847-240-7330lifesetyleoptions.com16
Northwest Community HealthcareMy Solutions800 W. Oakton StArlington Heights, IL847-705-2123mysolutions.orgOptimum Senior Care415 W Golf Rd, Suite 40Arlington Heights, IL 60005847-483-8800optimumseniorcare.comVisiting Angels2340 South Arlington Hts Rd,Suite 410Arlington Heights, IL tsPartners in Senior Care125 Hawley StGrayslake, IL847-548-1330partnersinseniorcare.comSYNERGY HomeCare200 West Higgins Rd, Suite 332Schaumburg, IL877-432-2692Synergyhomecare.comnch.org Find a doctor: 847-618-496817
Northwest Community HealthcareHome Help ResourcesCompanionshipFriendly Visiting in WheelingTownship1616 N Arlington Heights RdArlington Heights, IL847-259-7730wheelingtownship.comDry Cleaners (home delivery)Cleaners Options847-612-1662Jet Cleaners & Laundry847-663-0725Hair StylistsGlamour on the Go – Hair Care847-296-9177Hair Dressers for the Homebound847-344-1843 (8 am – 5 pm)847-524-5458 (after 6 pm)The Hair Mobile847-322-5403Stacy’s Hair Salon630-781-6105Handyman ServicesActs of Kindness2121 S. Goebbert RdArlington Heights, IL847-718-7700ce214.orgA-OKSeniors can participate in an incomequalified home repair and maintenanceprogram in spring and fall months.Supervised by District 214 staff847-718-7700Chore HousekeepingCatholic Charities1801 W Central RdArlington Heights, IL847-253-5500catholiccharities.netCity of Rolling MeadowsCommunity DevelopmentProvides most handyman servicesexcept for plumbing and electric.847-394-8500Karen’s In Home Hair Care847-991-7687Nancy Hull (Hair Styling)847-394-1195nch.org Find a doctor: 847-618-496818
Northwest Community HealthcarePaint-a-ThonCatholic CharitiesThis seasonal program provides homeexterior painting for people living in thenorth and northwest suburbs of Chicago847-253-5500Mobile Pet GroomersAussie Pet Mobile800-738-6624Crusin’ Clippers Mobile Dog(847) 923-8855Dirty Dog Mobile Grooming847-749-11774 Paws Only(847) 833-2502Pooch Caboose Mobile Dog Groom(847) 537-1211Wet Noses Mobile Grooming(847) 345-5246Pet SittersIf you’re hospitalized and need care foryour pet, contact your vet or use one ofthese online tools to find help.Pactforanimals.orgRover.comCare.comnch.org Find a doctor: 847-618-496819
Northwest Community HealthcareHome Medical Services, Resources andEquipmentCounseling (in-home)In-Home Counseling for Seniors847-903-5604Emergency Home ResponseServicesAlert 1 Medical Alert System800-366-7464Alzheimer’s Association Safe Return888-572-8566866-644-4534Walgreens Ready Response System866-310-9061Home Medical Equipment/Durable Medical EquipmentAmerican Home Patient800-773-9999Apria Healthcare888-492-7742LifeBeacon888-331-1225Best Accessibility Solutions847-231-6482800-806-1190LifeLine System, Inc.800-579-3341Home Medical Express (HME)630-530-9777Link to Life855-742-5585Lang Home Medical Equipment800-606-5264Medic Alert800-432-5378Lincare Inc.847-357-1010Mobile Help800-992-0616Mark Drugs847-537-8500Philips Lifeline800-543-3546Medsource800-699-4362Verizon Sure ResponsePatient’s Choicench.org Find a doctor: 847-618-496820
Northwest Community Healthcare888-311-0202Prism Healthcare Services800-493-7200Total Home Health847-931-9300Van Driel’s Medical-SurgicalSupplies847-253-6494Independent Living Productsand SuppliesIndependent Living Aids800-537-2118independentliving.comPatterson Medical800-323-5547pattersonmedical.comLending ClosetsAr
NCH partners with 10 skilled nursing facilities (SNF)s. Shortly after dis-charge, a LINCT nurse visits the patient at the SNF to ensure continuity of care and avoid unnecessary readmissions to the hospital. Call 847-618-6510 about the LINCT program. Our partners: Avantara - Long Grove 847-419-1111
