University Of Utah

Transcription

Admissions OfficeAnnual ReportJuly 1, 2011 to June 30, 2012

Table of ContentsMission Statement3Highlights4Year in Review4-8Appendix A: Organizational Chart9Appendix B: Hires, Resignations, Retirements10 - 11Appendix C: Presentations11Appendix D: Committee Memberships11 - 12Appendix E: Awards and Recognitions12Appendix F: Strategic Plan12 - 20Admission Statistics (Tables 1-13)21 - 512

Admissions OfficeMission StatementThe University of Utah Admissions Office has the primary responsibility to accuratelyrepresent the programs, policies and identity of the University while evaluating studentadmissions and residency applications in a confidential, secure and service-orientedenvironment. Partnerships must be cultivated to help recruit and retain a studentpopulation in the quality and quantity appropriate to the mission of the University. TheAdmissions Office supports the effort to increase and maintain diversity within thestudent body.Our mission is accomplished by: Determining the academic eligibility of all domestic and internationalundergraduate and graduate applicants. Evaluating, articulating and posting transfer credit and credit by examination. Determining students’ residency status for tuition purposes. Notifying all applicants of their admission status in a timely manner.3

4401,2437,95311,6362,3011,2007,97311,474*2011 figures pulled from 2010-2011 Annual Report**2012 figures are pulled from Table 1, Summary Comparison of Admissions Counts International applications increased 1477/25%, admits increased 462/18% andenrolled increased 211/16%, continuing to enhance internationalization at theUniversity of Utah and support the Kaplan US-Sino Pathways and Global Pathwaysprograms.Supported an intern from the Educational, Leadership, and Policy master’s program.Assisted with transfer recruitment programs with Student Recruitment and CESA.Began and implemented a complete overhaul of domestic freshman process.Residency staff supported the Office of Orientation by presenting residency sessionsat the Parent Orientation program in summer 2012. Presentation explained the stateresidency law and how a student may qualify and apply for residency reclassification.Year in ReviewUndergraduate Domestic Admissions Processed 10,534 freshman applications, up 974/9%; admitted 8,691, up 742/8%. Processed 158 non-traditional applications, down 34/21%; admitted 57, down35/61%. Processed 1,201 reactivate applications, down 216/18%; admitted 1,140, down221/19%. Processed 1,207 non-matriculated applications, down 266/18%. Continued expanding cross-training between the transfer, freshman, and data entryareas of the office. Each member of the freshman staff are trained in 1-2 other areasof the office. Managed the 5% Sponsorship referral process, to allow consideration of special talentand diversity (see Tables 6a through 6c for details).4

HB 144: Awarded 65 tuition waivers for Spring, Summer and Fall 2012 semesters.This waiver of non-resident tuition is granted for students who attended a Utah highschool for three or more years and graduated; do not hold a valid non-immigrant alienvisa; and sign an affidavit that they are currently without lawful immigration statusbut have filed an application to legalize their immigration status. From Fall 2001through Fall 2012, 410 students have been approved for this waiver and 337 haveenrolled for their admit term. Table 13 details how students registered areprogressing.Managed the awarding process for the Border Tuition Waiver program (high schoolsin Evanston, Lyman and Mountain View, WY and Wendover, NV). Awarded 8 forFall 2012.Managed the purge of 8,629 active paper files and 8,754 inactive paper files, for atotal of 17,383 admission paper files.Hired three new admissions counselors to assist in holistic review of applicants.Provided admission training to the University Academic Advisor Committee (UAAC)and Advising BasicsProcessed 6,040 transfer applications; admitted 4,587.Processed 629 second bachelor applications; admitted 585.Processed 787 readmit applications; admitted 633.Created new reports and processes to help reference the National StudentClearinghouse’s (NSC) Student Tracker to alert students earlier in the process ofrequired transcripts.Added a new vendor, Docufide, to our list of e-transcript vendors.Graduate Domestic Admissions Processed 6,339 graduate applications, which was a 77/0.012% decrease Admitted 3,384 graduate applicants, which was a 206/0.061% increase Enrolled 2,293 graduate applicants, which was a 72/0.031% increase Processed 97 Medical applications Processed 354 Law applications Implemented the Graduate Admissions Committee Exception Rule.o Fall Semester 2012 31 domestic applicants became recipients 15 international applicants became recipients AY application system statistics, for Fall Semester 2012, regarding total numberof Graduate Admissions Committee case reviews:o Domestic 127o International 68o For a total of 195 committee case reviews.5

International Admissions Processed 2,378 undergraduate applications which was a 175/7% increase andreceived 3,498 graduate applications which was a 1,272/36% increase. Admitted1,681 undergraduates for a 172/10% increase and 925 graduates for a 278/30%increase. Admitted the third and final US-Sino Pathways (USPP) cohort for Fall 2011,enrolled 23 students. Processed an increasing number of applications for Kaplan Global Pathways(GP). The following table represents the admit/enrolled counts by semester for2012 and 2011:SpringSummerFallTotal 2012Admit Enroll1176772453391935283052011Admit Enroll51356538223136339209Started processing Graduate Global Pathways applications beginning Spring2012. Overall, received 124 applications and admitted 52.HB 118: Awarded 22 tuition waivers for Spring, Summer and Fall 2012. Thiswaiver of non-resident tuition is granted for students who are on a legal US visaand completed three years at and graduated from a Utah high school.Hired new Academic Program Support Specialist to focus on Global Pathwaysprocessing and to serve as additional Deginated School Official (DSO).Attended the American Association of Collegiate Registrars and AdmissionsOfficers (AACRAO) Winter Institute for International Transfer Credit.Information Systems Began a redesign of the ApplyYourself (AY) application system, enhancingnumerous features for academic departments inclusive of an Enrollment DecisionModule and the creation of new, more interactive internal forms. Conducted significant one-on-one and group trainings for numerous academicdepartments on how to use and navigate through this new AY application system. AY application system statistics from August 1, 2011 to September 20, 2012,inclusive of all terms beginning with Spring Semester 2012:o In-progress Applications5,041o Applications Submitted9,9566

Transfer Articulation Met with Curriculum Policy Review Board to encourage review of articulationagreements and streamline the process. Participated with the prerequisite checking for transfer credit with the Registrar’sOffice. Attended State Transfer Articulation Committee meeting and reviewed USHEpolicy. Updated Utah System of Higher Education (USHE) Transfer Articulation Guides:SCHOOLNUMBER OFCOURSES2011-12NUMBER UUSU 0347211732223122298193324559See USU428481124*While not required of USHE institutions, updated 353 courses for BYU (351 for 2011-12) Updated information for the University of Utah Getting Ready Guides:SCHOOLNUMBER OFDEPARTMENTSWAIVING MAJORREQUIREMENTS2011-2012NUMBER OFDEPARTMENTSWAIVING ELDSBC51324927SLCC5755SNOW5251SUU5148USU5250USU EASTERN51See USUUVU5452WEBER5351WESTMINSTER50487

ResidencyNumber of applications for resident reclassification and results of residency 9201020112012 TOTALNUMBER FILES(MISSING INFO)280234295122109117127114175192154141128% OFSUCCESS1)WITH INCOMPLETEFILES INCLUDED2)COMPLETED FILESONLY74% / 89%78% / 90%66% / 80%78% / 85%80% / 86%85% / 91%84% / 91%84% / 90%78% / 86%81% / 90%83% / 91%86% / 94%86% / 93%Fall Semester 2012 Statisticso Processed an additional 74 applications in 2012. This is a 4% increaseover 2011.o Granted residency to 64 more students in 2012 than 2011. This is anincrease of 4% over 2011.o Denied 23 more students in 2012 than in 2011. This represents anincrease of 18% over 2011.Utah State Legislature revised the state residency law to allow military veterans to begranted immediate residency provided they have not been dishonorably dischargedand within 12 months of the term they or an immediate family member wishes to beconsidered a resident has established domiciliary ties in Utah and have relinquishedresidency in any other state.8

Appendix A: Organization Chart (* Part-time staff; APSS Academic Program SupportSpecialist)9

Appendix B: Hires, Resignations and Retirements (* Part-time staff)HiredAdministrationComputer ProfessionalsLeslie BuckWhitney LemoneReceptionSupervisorDallas NelsonOffice AssistantJoLynn YatesClerks*Nataly OsorioResidencySupervisorCheryl ButlerClerks*Brogan HedenWilliam SmithInternationalAcademic Program SupportSpecialistRobert BarberClerks*Salote BrownGraduateAcademic Program SupportSpecialistJulie HottesTransferClerks*James MacDonaldResignedAdministrationDirector of AdmissionsBarbara FortinInternal PromotionAdministrationAssociate DirectorMaren LythgoeReceptionSupervisorMadison ParsonsClerks*Sarah HowardSteven BlackMary FleckReceptionSupervisorJoLynn YatesResidencySupervisorLeslie MarshClerks*Mason JonesInternationalClerks*Alexander HendersonGraduateSupervisorLeAna PrigmoreAcademic Program SupportSpecialistNicole BattenTransferClerks*Sarah McLoneyFreshmanSupervisorMackenzie Twitchell10GraduateSupervisorDallas NelsonTransferAcademic Program SupportSpecialistMark CampbellFreshmanSupervisorMackenzie TwitchellBradley MerrillAssistant SupervisorNoel PetersonAcademic Program SupportSpecialistGregory Keough

FreshmanClerks*Gregory KeoughTrevor KeoughRichard GonzalesData EntryData Entry SpecialistsCarol SaldivarClerks*Derek JonapBennett RasmussenMichael RobertsTaylor SpendloveTrevor TrowbridgeAndrew BlackCristopher NelsonClerks*Richard GonazlesData EntryData Entry SpecialistsCarol SaldivarClerks*Jacob ParryDerek JonapMichael RobertsBennett RasmussenTaylor SpendloveAndrew BlackBrendan ParryAppendix C: PresentationsStaffSu’Ann JohansenRetirementLeAna PrigmorePresentationPanelist, Utah Association of Collegiate Registrarsand Admissions Officers Annual June 2012Conference.Session was a review of the Utah state residencylaw and Board of Regents Policy and Procedures.Facilitator and Lead Discussant, Utah Board ofInternational Educator’s Conference, Session onBest Practices in International Admissions.Guest Speaker, University of Utah TransferCoordinating Council, Session on InternationalAdmissions practices.Guest Speaker, University of Utah, UniversityCollege Peer Advisor Retreat, Session onInternational Admissions practices.Suzanne WaymentSuzanne WaymentSuzanne WaymentAppendix D: Committee MembershipsNameSu’Ann JohansenCommitteeEx-officio, Graduate Admissions Committee,University of UtahUtah State Residency OfficersUniversity of Utah Commencement OfficialStudent Affairs Professional DevelopmentCommittee, University of UtahSu’Ann JohansenSu’Ann JohansenSu’Ann Johansen11

Maren LythgoeSteering Committee Member, College AccessNetwork of Utah (CANU)Secretary to the Executive Board, Utah Associationof Collegiate Registrars and Admissions Officers(UACRAO)University Academic Advising Committee(UAAC), University of UtahEx-offico, Credit and Admissions Committee,University of UtahUniversity of Utah Commencement OfficialStudent Affairs Diversity Council, University ofUtahUtah State Transfer ArticulationEx-offico, Credit and Admissions Committee,University of UtahEx-officio, Graduate Admissions Committee,University of UtahUtah State Transfer ArticulationUniversity Academic Advising Committee(UAAC), University of UtahMaren LythgoeMaren LythgoeMaren LythgoeMaren LythgoeNancy TrevinoSuzanne WaymentSuzanne WaymentSuzanne WaymentJanet MunceyJanet MunceyAppendix E: Awards and RecognitionsNameNancy TrevinoNancy TrevinoCommitteeUniversity of Utah Staff Service AwardUtah Association of Collegiate Registrars andAdmissions Officers (UACRAO) Service AwardUniversity of Utah Staff Service AwardSu’Ann JohansenAppendix F: Strategic Plan - (This is the same information from the 10-11 Annual Report)U NIVERSITY OF U TAH : S TUDENT A FFAIRS S TRATEGIC P LANADMISSIONS OFFICE CONTRIBUTIONS /STRATEGIC PLANPROGRESS UPDATE FOR JULY 2010 TO JUNE 2011VISIONBe a leading Student Affairs division.MISSIONThe mission of Student Affairs is to prepare students for active engagement in anincreasingly diverse and global society, to foster community on campus, to provideoutstanding service and to be an integral component in achieving the mission of theUniversity.12

VALUES1. Student engagement2. Professionalism3. Commitment to diversity4. Exemplary staff5. Collaboration6. Assessment, evaluation and research7. Leading edge technology8. Best practicesSTRATEGIC OBJECTIVES1. Develop students as a whole through the cultivation and enrichment of the body,mind and spirit. (Value: Student Engagement)Goals and Actions relevant to Admissions:a. Promote experiential learning opportunities (e.g. career development, internships,mentoringprograms and part-time employment).Continue to hire, train, develop and retain staff who are also students, providingmeaningful professional development through work. (Assessment: staff turnoverrates [of 16 staff hired, 12 or 75% were students; 1 fewer position turned over in 1011 vs. 09-10]; consider surveying staff to gauge effectiveness)b. Support global citizenship through increased collaboration with internationalopportunities topromote learning and offer a greater variety of programs (e.g. exchanges,internships withacademic credit and service-learning opportunities).1. Guide international students through the admission process and establishpositive relationships with the university. (Assessment: application, admit andenrolled yields [international applications increased 754/20%, admits increased344/19% and enrolled increased 1,172/24%])2. Partner with Kaplan on the US-Sino Pathways and Global Pathways programs.(Assessment: number of enrolled students [US-Sino Pathways cohort for Fall2011 55; Kaplan Global Pathways admit/enrolled ratios by semester: Spring2011 51/35; Summer 2011 65/38 and Fall 2011 223/136. Overall, admitted 339and 209 enrolled])13

3. Assist study-abroad students in awarding of transfer credit. (Assessment: to bedeveloped—consider connecting with study abroad student survey [Present at predeparture meetings and process transfer credit when a final transcript is received.)4. Implement SEVIS 2 to assist in managing international student status.(Assessment: successful implementation in 2013)2. Provide education that ensures all staff is properly trained to provideprofessional and competent service. (Value: Professionalism)Goals and Actions relevant to Admissions:a. Encourage and value departmental job-specific training (e.g. manuals, on-the-jobtraining, cross training and release time to participate in professionaldevelopment opportunities).Provide timely and consistent new staff and all-staff training, using the followingtechniques:1. Maintain new employee and area-specific training manuals. (Assessment:annual updates [updated all manuals and created new training manuals forPeopleSoft 9.0 upgrade; in the process of creating training documents forApplyYourself (AY) third-party software for the graduate common onlineadmission application]; consider surveying staff to gauge effectiveness)2. Conduct twice a month all-staff or unit trainings. (Assessment: trainingsession evaluations[collected feedback from all training sessions, utilizing rating and comments forfuture trainingdesign])3. Encourage participation in Human Resource sponsored trainings and providerelease time. (Assessment: number of trainings attended; sharing informationwith other staff)4. Consider what each person can do personally to provide competent service.(Assessment: to be considered [added customer service components to three allstaff training sessions; determined and reinforced appropriate phone greetings])b. Develop strategies for continuity planning to ensure departmental stability.Provide cross-training and back-up planning and training to prepare for scheduledand unscheduled absences. (Assessment: Annual use of cross-training duringbusiness cycles and for absences [provided cross-training in each office unit andamong units]; annual updates to training manuals [updated all training manuals];consider surveying staff to gauge effectiveness)c. Establish a Student Affairs training curriculum, across all levels of staff, utilizinga variety of delivery methods (e.g. customer service, student development,diversity, cultural and professional competencies).14

1. Partner in the Student Affairs training curriculum development initiative.(Assessment: to be determined)2. Serve on the Professional Development Committee. (Assessment: annualparticipation[Barbara Fortin served on the PDC for 2010-11; Su’Ann Johansen is serving for2011-12])d. Conduct annual performance reviews in all Student Affairs departments,including position-related and professional development goal setting.Conduct annual performance reviews for all staff. (Assessment: Monitor annualcompletion [administrative assistant began informing supervisors of upcominganniversary dates and reminding them of the need to complete reviews]; consideradding a new element each year and updating the evaluation form every third year;consider surveying staff to gauge effectiveness)3. Promote diversity on campus through effective programming and activerecruitment of staff and students. (Value: Commitment to Diversity)Goals and Actions relevant to Admissions:a. Develop programs and services to make the University more accessible tounderrepresented populations (e.g. work with government and communityservice providers to identify potential students, promote higher education andincrease families’ understanding of the value of higher education).1. Continue to support the recruitment of diverse students via the 5% admissionsponsorship program. (Assessment: annual number of sponsorships [283sponsorships offered for spring, summer and fall 2011])2. HB144 non-resident tuition waiver advising. (Assessment: annual number ofwaivers [49waivers offered for spring, summer and fall 2011 new students and 42 enrolled])3. Participation in various outreach programs (e.g. Su Banco, Utah CollegeAdvising Core, Women’s Resource Center programs and Transfer Days at SaltLake Community College). (Assessment: number of programs [participated in 4programs in 2010-11])b. Increase the resources available for underrepresented students (e.g. scholarships,grants and jobs).Consider underrepresented students for staff positions. (Assessment: number ofunderrepresented staff [hired 4 new underrepresented staff])4. Recruit and retain highly qualified staff. (Value: Exemplary Staff)15

Goals and Actions relevant to Admissions:a. Market the value of the University of Utah, in addition to salary and benefits,when recruitingstaff members.Maximize the value of University benefits (e.g. flexibility with cl

Participated with the prerequisite checking for transfer credit with the Registrar’s Office. Attended State Transfer Articulation Committee meeting and reviewed USHE policy. Updated Utah System of Higher Education (USHE) Transfer Articulation Guides: SCHOOL NUMBER OF COUR