GEARING UP RESILIENT WORKPLACES OF THE NEW NORMAL

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GEARING UPRESILIENTWORKPLACESOF THENEWNORMALRedington managed IT solutionsto augment your customer's completeRedington Managed IT ServicesIT infrastructurewww.redingtongroup.comIssue no: 6 Jan 2021 24 pages

Providing continuous advantageto our partnersRedington services are dynamically focused onsuccessful removal of complexity to provide continuouscollaborative advantage for our partners and theircustomers. Redington is successfully partnered withsome of India’s most innovative technology, networkingand enterprise solution providers.Our experts Pan India provide measurableperformance, automation and commitment that willpitch the right product(s) and solutions to yourcustomers across Cyber Security, Cloud, Software,Networking, Servers & Storage domains that championgreater business agility.Services forCollaboration,ProductivityServices forNetworkingAs a partner centric organization we valueadaptability, collaboration, simplicity, trust andtransparency. We follow a collaborative approach torepresent our partners and their solutions in the bestlight. We make sure the solutions are promoted andthe partners benefit through our reach and expandtheir customer base tremendously.Partners can leverage our end to end servicecapabilities as extended solutions to theirend customers seamlessly.Services forEnterprise Storage& ServerServices forEnd-End SecurityIndexMessage from the CEO03rd - PageThe Watchover Advantage04 - 05th - PageServices for Networking06th - PageServices for End-End Security07th - PageServices for EnterpriseStorage and Server08Services for Collaboration,Productivity09th - PageThe Watchover Advantage(Contd.)10Contact: Santosh Kumar 91 7358393884Group Business oup.comth - Pageth - PageMessage from the President11th - PageDell Technologies Services12 - 13th - Page@ RedingtonFortinet Partner Program14 - 15th - PageTime Doctor Partner Program16 - 18th - PageDell Partner Program19th - PageRedington Cloud Services20 - 22nd - PageMarketing as a Service and23rd - PageFinancial SolutionsWe believe in empowering our partners. Share your details here toLearn moreabout our services in depth

Services:Key enabler of DigitalTransformationThe year 2020 has brought about disruption on an unprecedented scaleglobally due to the pandemic. While this has fast-tracked transition to digitalin every sphere of life, it has also made Work-from-Home, the new normal.Naturally, widespread digital adoption has resulted in significant growth in deploymentof IT (devices, infrastructure, security, software) across geographies and industries. Notably, thisdeployment has been predominantly cloud-based, either cloud-native or transformation fromon-prem to cloud.On the other hand, digital adoption has brought about a significant shift in customers’expectations of any business – digital means of interaction are becoming a fundamentalrequirement. For instance, today it is essential for most brick-and-mortar retailers to offer digitalpayment modes (and possibly omni-channel presence) to be relevant.Therefore, for businesses large and small, a Digitally Transformed business is the new normal.The pandemic of 2020 has only accelerated the pace of Digital transformationacross the board.Digital transformation calls for deploying digital tools – but more fundamentally, it calls forrevisiting business models and deploying best practices. For instance, today’s digital tools enablebusinesses to connect with customers through social media. These tools can enable not just anew medium of communication (say, LinkedIn posts) but an entirely new form and content forcustomer interaction (e.g. online ratings, feedback and referrals).Also, when a business embarks on a digital transformation, it faces a complex array of ITarchitecture and solutions, as well as approaches. The good news is that the elements of these(such as Cloud, IT infrastructure, CRM, Digital Marketing, Financial solutions etc.) are availablein modular form, each fast evolving and can present entirely new business opportunities.Deploying the right digital technologies and ensuring optimum realisation of potentialopportunities from these would require specialised skillsets in each domain, with significantinvestment of resources and time by customers.Therefore, digital adoption by customers calls for a vast portfolio of services to be offeredby partners - IT Infrastructure services, Managed services, Cloud consulting, Cloud migrationservices and so on. Redington’s Services offering is geared towards empowering our partnerswith a complete bouquet of products and services to facilitate the Digital Transformationjourney of their customers.This issue of Edge seeks to provide an overview of the evolution, offerings, use cases and outlookfor the Services business. We look forward to the Services portfolio becoming the largest growthengine for our partners in the coming months.Ramesh Natarajan03CEO – Redington DistributionRedington India Ltd.www.redingtongroup.com

WatchoverRedington Managed IT ServicesWe ConsultWe IntegrateWe ManageNetworkingEnterprise Storage ServerEnd-End SecurityCollaboration Tools04Avail free assessment with Watchoverwww.redingtongroup.com

INTELLIGENT ITALLIANCE FORIMPROVED AGILITYAND SCALABILITYWith Watchover, we at Redington started out to collaborate with various channel partners to providea platform for Value Added Security Solutions to their customers to help secure their IT infrastructuresin this fast paced digital world. As digital advancements continue to reshape the world, a holisticsolution catering to all aspects of the IT infrastructure is surely the right step towards restructuring forbetter business outcomes. Hence, Watchover has a new identity. Today, Watchover doesn’t just caterto cybersecurity, but is a spectrum of services for networking, remote collaborations, security,enterprise storage and servers enveloped into one seamless guild.The Watchover AdvantageZero Investmenton setting up ateam to cater to digitalcollaborations50 Certifiedtechnology expertsas your extendedteamFree Infrastructureassessment throughindustry leadingtechnology05Continue on page: 10www.redingtongroup.com

Redington Managed IT ServicesThe IT world is a staggeringlycomplex place, comprised of levelupon level of dynamic, interactingsystems that evolves everyminute. Right networkinginfrastructure is thegame-changer towards keepingup with this pace of change.NetworkingFast, Reliable and Securefoundations of networkingKarthik Narayanan RHead of Networking Business unitRedington excels in simplicity for robust networking with products and solutions thatconnects the customer’s world. With an array of options for networking, and a multitudeof product options for switching and routing, choosing the right architecture andproducts for a customer can be a challenge. As a partner, we ensure every aspect ofyour products and solutions are implemented in the right light.With our Switch & Routing services,we specialize in helping customers’network infrastructure installation,configuration and migration which suitstheir businesses, for enhancedproductivity, be it on premise orcloud-managed.Our engineers have immenseexperience and knowledge innetworking and ensure a highperformance delivery. Audits ondeployed IT infrastructure ensuresthere are no security vulnerabilities,and any vulnerabilities foundcan be remediated with advancedsolutions.We collaborate on and create wirelessnetworks with any kind of deploymentBest-in-class infrastructureimplementation and optimizedmonitoring services is our guarantee.We are leaders in deploying networkingservices for every scale of business,while providing proactive security thatserves high-bandwidth continuouscollaboration purposes. As we expandour customer base by working withsome of most successful and influentialenterprise customers in the world, onething remains the same: Ourcommitment.End – End Configuration & Installation ofRouting, Switching & Network SecurityConfiguration & Installation ofCore Switch, Access Switch06Configuration & Installation of WirelessController & Access Pointswww.redingtongroup.com

Redington Managed IT ServicesMitigating the security risks of adispersed workforce effectivelyhas proven to be essential in the'New Normal'. A virtual workforcehas changed everything.Nonetheless, Security has to staya constant.End – End SecuritySecurity as priority for criticalIT Infrastructure & DataMario PraveenHead of Security Business unitRedington offers numerous IT security installation and managementservices ranging from Firewall, VPN set-up, Gateway security, Malwareprevention, to Endpoint security and Data Security to centrally configureand manage firewall rules across applications.Our firewall expertise makes it easy tobring new applications and resourcesinto compliance. Our white label end –end security services aid to centrallycreate, enforce, and log application andnetwork connectivity policies acrosssubscriptions and virtual networks.Our VPN experts create encryptedcross-premises connections to yourvirtual network from on-premiseslocations, or create encryptedconnections between virtual networksusing various configurations for VPNGateway connections, such as,site-to-site, or one virtual network toanother.We deliver intensive malwareprevention and advanced user threatdetection resources that have beenthoroughly tested by our experts.Emphasizing on delivering security andtrust, while connecting policy, analyticsand controls across your customer’sentire business, we have successfullybuilt solutions that offers the mostadvanced security services to help plana smoother transition to a robust,secure, automated cloudarchitecture/infrastructure.Firewall installation-configuration, VPN set-up,reports and training for gateway securityThreat Detection, User ThreatManagement, Malware PreventionNetwork Security, Endpoint Security,Application Security, Data Security07Read Case Studywww.redingtongroup.com

Redington Managed IT ServicesEnterpriseServer, Storage and VirtualizationSolutions for digital eraRedington offers an array of enterpriseServer, Storage and Virtualizationsolutions and services coveringcomplete lifecycle of the datacentrefrom advisory, design and build totransform & support.We believe in creating Intuitive andNext Gen Hybrid Datacenters with bestin class OEM ecosystem along with anexperienced pool of technologyresources to meet all your businessneeds.Our partners have built solutions tohandle critical workloads whilemaintaining the control of the entire ITinfrastructure. Our experts ensure thatwe unlock the true power of resilientsolution for businesses and provideexcellent data privacy capabilities withseamless integration. We have prowessthat offers flexibility and choice thathelp you start small and grow big withHyper Converge Solutions. We aim atproviding industry leading scalableservers to scale up, enhance andtransform businesses withcomprehensive storage solutions forreal time analytics. We ensurecomplete data protection with marketleading Dell EMC Data protection andCyber Recovery Solutions.During 2020, we have startedinvesting & strengthening ourServices capabilities to enable ourPartners to offer end-to-endsupport to their customers. Also,we expect to see a strongrebound in on-premises market,as we emerge from the pandemic.These will be significant Revenuedrivers in 2021.Mr.BalajiESS BU HeadIn this challenging year, we wereable to not just supply theproducts, but were also able tosupport our partners deploy thecutting-edge storage and serversolutions remotely, with greatsuccess. We plan to scale thisdeployment support in 2021.Product Registration & License Set-upInstallation & ConfigurationMigration & ReplicationCustomer training (on-site or online)08Remote Supportwww.redingtongroup.comZubair AlamHead – Dell EMC Commercial andEnterprise Business Unit

Redington Managed IT ServicesNow more than ever, productivityis a critical factor for companiesto survive and thrive. With theright set of tools to collaborate,measure employee productivity,companies are going to lay thefoundation.Collaboration ToolsContinuity, productivity &software management solutionsRakesh SinghSBU Head - SoftwareRedington's abundant software offerings are directed towards deliveringa frictionless experience to maintain productivity and business continuitywith a hybrid approach bringing people and technology together tounleash a powerful workforce strategy and potential, regardless of thephysical location.As a trusted partner, Redingtonensures deployment and managementof collaboration platforms andsolutions for uninterruptedcommunication and accessibility thatcan capitalize on business agility andperformance by providing the flexibilityrequired to adapt to any workenvironment.Our partner led site installationprogram enables qualified partners todistribute & market their videoconferencing solutions to maximisetheir reach and customer base. Wepartner to make sure the customersget maximum benefit from theknowledge and services of our expertengineers, while providing proactiveguidance on the best practices.We offer numerous customer supportresources for businesses. We worktowards being a holistic partnerproviding aid for configuration,management, activation andinstallation of software licenses andtest calls.Our experts provide customer trainingboth online as well as on-site with a24/7/365 live answer service desk andtechnical support for countlessnetwork devices across the world.We have been for decades and striveto continue to provide the best servicelevels, expert resources, and perfectcollaboration of products that ensuresbusiness continuity to keep up withpacing transformations.Partner-led site installation for VideoConferencing equipmentConfiguration, Activation, Installationof Licenses & test callsCustomer training (on-site or online) 91 7358393884Group Business oup.comWe believe in empowering our partners. Share your details here toLearn moreabout our services in depth09Contact: Santosh Kumar

We cater to global customers by bringing tailor-made solutions from our channel partners with cutting edge tools andthe expertise to manage and mitigate their IT environment end to end. We understand that while a solution providermight have a great product, they might not have the means to provide them to their global customers or make themaware of their presence. This is where Redington synergises as an end - end service partner with Watchover.Our complete gamut of experts, processes and tools available as an enhanced serviceto growing registered channel partners help market their solutions and expand their reach.Watchover is our assurance for a thriving digital transformation.The Redington Differentiator210 Strong InHouseConsultingDigitalManaged24/7 SupportBrands ExposureServicesTechnical TeamsTransformationServices& Service deskWe believe in empowering our partners. Share your details here to10Learn morewww.redingtongroup.comabout our services in depthContact: Santosh Kumar 91 7358393884Group Business Managersantosh.jana@redington.co.in

Redington’s evolution in the enterprise business hasbeen from a BROAD LINE product distribution to avalue-added distribution.OUR ASPIRATIONS ARE TO INVEST, LEARN &TRANSFORM TO EVOLVE FROM A VALUE ADDEDDISTRIBUTION TO AN INDIRECT SOLUTION PROVIDER.As a value-added distributor we have championed the presales and marketinginitiatives to aid business development. In this journey of growth & transformationinto an indirect solution provider, we are currently investing to build capabilitiesaround assessment, COE, Migration, Implementation, and also offer end to endmanaged services and support our channel partners.These technology themes have us hooked and excited for what is tocome in the future, Public Cloud, Hybrid Cloud & Redington Managed Cloud ServicesCyber SecurityDigital TransformationModern HCI Data CenterSoftware Defined Infrastructure/NetworkBouquet of SaaS OfferingsWith so much potential in these techthemes, we at Redington are in theprocess of building competencies andcapabilities right from assessment of anopportunity to POC, Implementation,Migration and Managed Services.Redington’s capabilities to seamlesslyexecute these opportunities, educatespartners looking for such a skill setnecessary to take on new challenges.Our value added distribution, was adual-quadrant model with the primaryfocus on vendor and partner from theperspective of commercial fulfilment,logistics, support, presales enablement,marketing initiatives and financialstructuring.With the intelligent indirect solutionprovider model, we are evolving from adual-quadrant to a four quadrantmodel. The additional quadrantupgrades being Redington’s technologyteam and the bespoke solutions weprovide to customers.At Redington, it is our mission toempower our partners to take on newopportunities, pick up relevant skills inorder to offer a holistic range ofproducts and solutions to endcustomers. We envision our partnersto not just sell their products but alsohone their skills to be consultants andprovide technology enabled solutionsto customers.We aspire to be the trusted advisor toour channel partners in terms ofrecruitment, enablement, upskilling,helping partners choose the righttechnology themes to expandbusiness opportunities.As Redington transitions into thesolutions and services space,supporting partners in their digitaltransformation journey, weencourage partners to leverageRedington’s vast team of experts intechnology consulting practice acrosstechnology verticals, brands &geographies for erprise Business Groupwww.redingtongroup.com

Support the way it should be — easy.Multiply yourimpact with ateam of more than55,000 technicalexperts supportingmore than 160countries.ProSupport for EnterpriseEnhance your IT team with hardware and software support proficiencyProSupport benefits:As the first line of engagement for employees, your IT staff faces a range of challengesthat can make meeting internal initiatives difficult, where strategic projects becomeneglected. The last thing you need is to spend valuable time repeating basictroubleshooting. Simply put, you need to be able to efficiently, and seamlessly resolvetechnical issues.· Maximize productivity by leveragingDell EMC scale and skill· Minimize disruptions with aroundthe clock access to highly trainedexperts· Gain efficiency through a singlesource for all your support needsWhen you choose ProSupport, highly trained experts are there around the clock andaround the globe to address your IT needs. ProSupport1 helps you minimize disruptionsand maintain a high level of productivity.Comprehensive 24x7 supportTurn your data center into a strategic lever for growth and innovation.Without the right resources and support, it is hard to get in front of IT problems.· 24x7x365 access to certified hardware and software experts· Collaborative support with 3rd party vendors· Hypervisor, Operating Environment Software and OS support· Onsite parts and labor response options including next businessday or four-hour mission criticalGet connectedSupportAssist2 and Secure Remote Services (ESRS)2Avoid issues and get faster resolution with automated proactive and predictive3 support.Leave manual routines behind with remote monitoring, automated issue detection andcase creation, and remote resolution.Get insightMyService3602Gain insight, take action and save time managing your support experience and improvingthe health of your global environment with personalized, data-driven dashboards.TechDirect2Boost productivity with this flexible, time-saving portal that streamlines support andmakes it easy to manage technology, train staff and support your systems.For more information please visit Dell.com/ProSupport or contact your Dell EMC representative.Availability and terms of Dell EMC Services vary

The Watchover Advantage (Contd.) Message from the President Dell Technologies Services @ Redington 10th - Page 11th - Page 12 - 13th - Page Fortinet Partner Program 14 - 15th - Page Time Doctor Partner Program 16 - 18th - Page Dell Partner Program 19th - Page Redington Cloud Services 20 - 22nd - Page M