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HP UPS R5000User GuideAbstractThis document includes installation, configuration, and operation information for the HP UPS R5000. This document is for the person who installs andmaintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in productswith hazardous energy levels.Part Number: 637909-003 AFebruary 2013Edition: 3
Copyright 2011, 2013 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the expresswarranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shallnot be liable for technical or editorial errors or omissions contained herein.Microsoft , Windows , Windows Vista , and Windows Server are U.S. registered trademarks of Microsoft Corporation.
ContentsOverview . 6UPS R5000 overview . 6Important safety information. 6Component identification . 7UPS front panel . 7UPS front panel controls . 8UPS rear panel . 8REPO port . 9ERM rear panel . 10Installation and configuration . 11Precautions . 11Preparing to install the hardware . 11Tools and materials . 11Selecting a site . 12Readying the equipment . 12Installing the mounting rails . 12Preparing the rails for integrated shipping . 16Installing the UPS . 17Connecting the battery leads . 17Attaching the UPS front bezel . 18Connecting the serial communications port . 18Connecting the USB communications port . 21Connecting the REPO port . 21Connecting the ground bonding cable . 23Connecting the network cable . 23Connecting the UPS to utility power . 24Connecting devices to the UPS . 24Connecting the UPS cord retention clips . 25Charging the UPS batteries . 25Starting power to the load . 25Configuring the UPS Network Module. 25Connecting the configuration cable. 25Launching a terminal emulation program . 26Configuring the UPS Network Module network settings . 26Accessing the web interface . 27Configuring the UPS Network Module settings. 28Installing the ERM . 28Attaching the ERM front bezel . 29Connecting the ERM to the UPS . 30Charging the ERM batteries . 30UPS operations . 31Modes of operation . 31Standby mode . 31Operate mode . 31Contents3
Auto-Bypass mode . 31Configuring the UPS . 32Changing the language. 32Changing display functions . 32Verifying the REPO port connection . 33Powering down the UPS . 34Power management . 35Power Protector software . 35Maintenance . 37Removing the UPS front bezel . 37Removing the ERM front bezel. 37Replacing the UPS Network Module . 37Replacing the batteries . 38Important battery safety information . 38Battery care and storage guidelines . 39UPS battery replacement procedure . 39Replacing the UPS . 41Replacing the ERM . 43Updating the UPS firmware . 43Troubleshooting . 44Alarm troubleshooting . 44Silencing an audible alarm . 46Battery connection condition . 46Bypass is unavailable . 46General alarm condition . 46Input voltage is out of range . 47Insufficient warning of low batteries . 47Internal UPS fault condition . 47Low battery shutdowns . 47Overload condition . 48REPO condition . 48Site wiring condition . 48UPS does not provide the expected backup time . 48UPS does not start . 48UPS frequently switches between utility and battery power . 48UPS is in Auto-Bypass mode. 49UPS is on battery . 49UPS is on bypass. 49Utility power condition . 49Specifications . 50UPS physical specifications . 50ERM physical specifications . 50UPS input specifications . 50UPS output specifications . 50Power protection specifications . 51Voltage specifications . 51Output tolerance specifications . 51Output feature specifications . 51Battery specifications . 52Average battery runtime . 52Minimum battery runtime . 52Contents4
Environmental specifications . 53REPO port specifications . 53Spares . 54Ordering spares . 54UPS spare parts list . 54Hardware options . 54Regulatory information . 55Safety and regulatory compliance . 55Turkey RoHS material content declaration . 55Ukraine RoHS material content declaration . 55Warranty information . 55Limited warranty . 55 250,000 Computer Load Protection Guarantee . 55Pre-Failure Battery Warranty . 56Recommended duration of use . 56Electrostatic discharge . 57Preventing electrostatic discharge . 57Grounding methods to prevent electrostatic discharge . 57Support and other resources . 58Before you contact HP. 58HP contact information . 58Acronyms and abbreviations . 59Documentation feedback . 60Index . 61Contents5
OverviewUPS R5000 overviewThe HP UPS R5000 features a 3U rackmount design and offers power protection for loads up to 5000VA/4500 W. Features include: 3U UPS height, 3U ERM height ERM technology that uses advanced battery management to increase battery service life, optimizerecharge time, and provide a warning before the end of useful battery life Extended runtime with up to four ERMs per UPS Easily replaceable battery modules that simplify maintenance Emergency shutdown control through the REPO port HP UPS Network Module network connectivity with monitoring and control Firmware that is service upgradeable through the standard DB-9 communication port Backed by worldwide agency approvalsTo benefit from the latest product enhancements, update to the latest versions of UPS firmware and software.NOTE: To download the latest versions of UPS firmware and software, see the HP nt safety informationWARNING: To reduce the risk of fire, only connect unit input to a circuit provided with branchcircuit overcurrent protection for 40 A rating in accordance with the National Electric Code,ANSI/NFPA 70.Disconnect the charging source prior to connecting or disconnecting battery terminals.Determine if the battery is inadvertently grounded. If inadvertently grounded, remove the sourcefrom the ground.WARNING: Contact with any part of a grounded battery can result in electrical shock. Shock riskis reduced if grounds are removed during installation and maintenance.Overview 6
Component identificationUPS front panelItemDescription1LCD display2Control buttons3Battery compartmentComponent identification 7
UPS front panel controlsItemComponentDescription1ESC buttonCancel/return to the previous menu2Up arrowScroll through the menu structure3Down arrowSc
HP UPS R5000 User Guide Abstract This document includes installation, configuration, and operation information for the HP UPS R5000. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high -voltage
