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Data GovernanceExecutive OverviewStephen PutmanJuly 31, 2012Copyright 2012, SAS Institute Inc. All rights reserved.
About Your InstructorSteve PutmanTechnical ConsultantIM Management ConsultingConsulting for: Business Intelligence Data Quality Data Governance Master Data Management Data Integration Semantic TechnologyCo-author of The DataGovernance eBook (2009)2Copyright 2012, SAS Institute Inc. All rights reserved.
Today’s Agenda3Copyright 2012, SAS Institute Inc. All rights reserved.
Industry Definitions of Data Governance“The organizing framework forestablishing strategy,objectives, and policies forcorporate data.”-Dyché & Levy4Copyright 2012, SAS Institute Inc. All rights reserved.
Industry Definitions of Data Governance“The overall management of theavailability, integrity, and securityof the data employed in anenterprise. A sound datagovernance program includes agoverning body or council, adefined set of procedures, and aplan to execute those procedures.”5Copyright 2012, SAS Institute Inc. All rights reserved.
Industry Definitions of Data Governance“The process by which anorganization formalizes the‘fiduciary duty’ for themanagement of data assets.”6Copyright 2012, SAS Institute Inc. All rights reserved.
Why Data Governance?Applications: Data Generation & ManipulationSales Analysis Physician contactinformation Contact history Specialty details Hospital privileges Office location(s) Hospital privileges Event participationSalesTraining Events Healthcareprovider contactinformation Contact / invitehistory Participationhistory Event details Physician spendinformation Guest detailsExecsOrderManagement Customer/ AccountSetup Invoicing Order Details Product Catalog Purchase Details Sales ForecastOperationsVaccine Systems Account details Healthcareprovider details Delivery location Product approvaldetails Purchase history Balance historyFinanceThird-PartyDetails Provider contactinformation Provider type(role /responsibility) Affiliations PPO relationships License details Tax identifierStrategicPlanningData ConsumptionSAS-TL 7Copyright 2012, SAS Institute Inc. All rights reserved.
Why Data Governance?Applications: Data Generation & ManipulationSales AnalysisTrainingWho canupdate PhysiciancontactEventsinformationcontact details? Healthcare Contact history Specialty details Hospitalprivileges Office location(s) Hospitalprivileges Eventparticipation SalesOrderManagement Customer/ Accountprovider contactSetupinformation InvoicingContact / invite Order Detailshistory Product CatalogHow is inaccurateParticipation Purchase Detailsinformationhistory Sales ForecastEvent detailscorrected?Physician spendinformationGuest detailsVaccineThird-PartyHow areconflictingSystemsDetails Accountdetails Provider contactneedsaddressed?Which stakeholdersOperationmakeExecsthe decisions?sinformation Healthcareprovider details Provider type(role / Delivery locationresponsibility) Product approval AffiliationsdetailsHowarerelationshipschanges PPO Purchase history& resolved? Licensedetails Balance history identified Tax identifierFinanceStrategicPlanningData ConsumptionSAS-TL 8Copyright 2012, SAS Institute Inc. All rights reserved.
What Data Governance DoesAligns data qualitywith businessmeasures andacceptance.Removes IT frombusiness decisionmaking.Ensures data ismanagedseparately fromapplications.Ensures data ismanagedseparately fromapplications.Establishesbusinessstakeholders asinformation owners.Invites new rigoraround monitoringand measurement.Positionsenterprise dataissues ascrossfunctional.SAS-TL 9Copyright 2012, SAS Institute Inc. All rights reserved.
Common Corporate DriversWhat’s the highestprofile business needthat can benefit fromdata governance?What additionalstrategies or initiativescan leverage datagovernance?HIPAASOXCRMMDM:CDI,PIMBI/DWCould individualprojects ororganizationsbenefit from datagovernance?PCIFDIC RegulatoryComplianceEnterpriseDataInitiatives onData QualityERPDataModels MetadataMgmtDataAdminPrivacyPolicyAMLAccess &SecuritySAS-TL 10Copyright 2012, SAS Institute Inc. All rights reserved.
Articulating Data Governance ValueIncreaseProductivity,EfficiencyIncrease orAchieveRegulatoryComplianceReduceCost orComplexityDecreaseRiskSAS-TL 11Copyright 2012, SAS Institute Inc. All rights reserved.
Do You Need Data Governance?Has a highly-visible projectbeen compromised due to poorquality or unavailable data?Have executives expressedfrustration over the lack ofability to access or share data?Is there a single organization,person, or group that isimpeding progress becausethey won’t share data?Are various organizationsmaking different or contradictorydecisions about the same data?Is time-to-delivery exacerbateddue to difficulty finding,accessing, or creatinginformation?If you asked people if theytrusted the data they used,would most of them say no?SAS-TL 12Copyright 2012, SAS Institute Inc. All rights reserved.
Data Governance FrameworkPROGRAMOVERSIGHTCorporate DriversBusinessFrameworkProcess & PolicyData ManagementData GovernanceExecution ProcessSAS-TL 13Copyright 2012, SAS Institute Inc. All rights reserved.
Your Data Governance Mission Statement“Our corporate data is too difficult to find, gather, clean,integrate, and deploy. It’s our job to change that.”SAS-TL 14Copyright 2012, SAS Institute Inc. All rights reserved.
Data Governance Program RolesSAS-TL 15Copyright 2012, SAS Institute Inc. All rights reserved.
Data Governance CouncilKey Attributes & SkillsInvested in oraccountable forcurrent data initiativesCan balance enterpriseand functional/orgneedsAuthority to establish andenforce policies andprocedures across divisionsand functionsProven “change agent” Effectively challenges thestatus quo for continuousimprovement Takes timely and effectiveaction when something goeswrong Has charisma, vision,patience & tenacity toinstitutionalize changeHave specialized knowledgeand skills associated with aparticular function ordisciplineRespected andtrusted bysubordinatesEsteemed by their peersSAS-TL 16Copyright 2012, SAS Institute Inc. All rights reserved.
Data Governance: A Key TruthGood governance cannot be mandated.It must be designed.The process of engaging the business and“thinking it through” should be iterative.This cultivates ownership and commitment.17Copyright 2012, SAS Institute Inc. All rights reserved.
Additional ResourcesWhite Papers, Articles, e-Books, and more! Visit: www.thedataroundtable.com Recommended Reading: “Data Stewardship Strategy: 6 Keys to Success” “Data Governance from the Ground Up: A Case Study” Video: “The 5 Models of Data Stewardship” Podcast: “Creating Successful Data Governance Programs” Baseline Blog Posts: “Leadership Lessons from Colby the Dog” “Embrace Disruption, Governance Soldier!” “Data Stewardship: Metadata is Key”18Copyright 2012, SAS Institute Inc. All rights reserved.
Thanks!steve.putman@sas.comFollow me on Twitter: @SJPutman19Copyright 2012, SAS Institute Inc. All rights reserved.
SAS-TL Data Governance Council . Can balance enterprise and functional/org needs . Invested in or accountable for current data initiatives . Authority to establish and enforce policies and procedures across divisions and functions
