Transcription
AHIMA Information Governance&The Information Governance AdoptionModel (IGAM )Katherine Downing, MA, RHIA, CHPS, PMPSr. Director AHIMA IG Advisors 2017 2017
Introductions and Welcome! 2017
AgendaPartIG Topic AreaPart IAHIMA IG Framework / DefinitionPart IIAHIMA’s Information Governance Adoption Model forHealthcare (IGAM)Part III IG Tools and Resources for Success 2017
Part I: AHIMA InformationGovernance Framework 2017
2017
What is Information Governance? 2017All types of healthcare organizationsAll sources of informationAll formats of informationAll types of media
AHIMA is Committed to IG for Healthcare 2017
Quick Survey How are you feeling about your understanding ofwhat IG is?– Healthcare has been talking about IG since 2012 but Istill don’t really have a grasp of what it is.– I understand what IG is, but I am not yet able toapply it in my organization.– I understand what IG is and I have started IG projectsin my organization. 2017
Healthcare Organizations are SucceedingOn the Road toInformation Governance 2017
20172015
IG program principles, processes,practices, and procedures arelearned and understood by theworkforce, consistent withrespective rolesIG StructureStrategicAlignmentIGPerformanceIG program principles, processes,practices, and procedures arelearned and understood by theworkforce, consistent withrespective rolesAwareness &AdherenceAHIMA’sInformationGovernanceAdoption ModelCompetencies(IGAM) Organization’s ability to respond toLegal ®ulatory audits, eDiscovery,Regulatorymandatory reporting, and releasesto patients upon requestsEncompasses the processes,policies, and technologiesnecessary to protect data andinformation across the organizationfrom breach, corruption, and loss. 2017Strategic alignment supports aninformation-driven, decisionmaking culture and ensures itsworkforce at all levels has accessto the information they need tomake good decisions, and itsupports the expectation thatinformation is used appropriatelyand strategically.Defines and connects theorganizational structure for IG.Committee, Sponsors, StakeholdersPrivacy &SecurityAnalyticsThe abilityto use data andinformation to achieve its strategy,goals, and mission, or, in short, torealize the value of its informationis critical to success withinformation governance.Includes the policies and processesfor managing information acrossthe organization, throughout allphases of its life: creation/capture,processing, use, storing,preservation,and shes a construct for aligningITITGovernance strategy with the strategy of thebusiness, and a means of fosteringsuccess in achieving thosestrategiesProvides for the design andDataexecution of data needs planningGovernanceand data quality assurance inconcert with the strategicinformation needs of theorganization.
Part II: The Information GovernanceAdoption Model for Healthcare 2017
Why Measure Information GovernanceMaturity? Measuring maturity provides a helpful way fororganizations to understand their currentcapabilities and establish a baseline for pursuingand measuring improvement. An information governance adoption modelhelps to engage, inform, and enable effectivecommunication among diverse stakeholders asthey seek to establish and achieve organizationalinformation governance goals. Used effectively, an assessment of maturity willalso assist with developing an IG road map fororganization's pursuing excellence in informationgovernance. 2017
AHIMA IG Adoption Model (IGAM ) Rooted in IG best practices, standards and requirements Validated and utilized by 15 Organizations includingHospitals, IDN’s, Public Health Data Org., RHIO, and HIE Scalable framework for assessing IG adoption maturity Easily understood by multiple stakeholders Brings value to the organization regardless of the startingassessment level Creates a pathway of progressive performance expectationsto guide organizations through implementation of IG 2017
Starting Point – Determining Level 2017
Required Stakeholders per Competency DiscussionCOMPETENCY / TOPICPARTICIPANTSStrategic AlignmentIG Structure (Organizational Structure)Awareness and Adherence (Workforce)IG Performance (Performance Management) Executive SponsorIG LeadCMIOCIO or IT DirectorHIM DirectorQuality ManagementData GovernanceInformation Technology GovernanceAnalytics IG LeadIO / Data Governance lead to designate based on markers(data quality, MDM, metadata management, data analytics)Decision SupportBusiness IntelligenceAnalyticsPrivacy and Security Safeguards Privacy Officer or TeamSecurity Officer or TeamHIM DirectorCompliancePhysician Practice Lead (if applicable)Legal and Regulatory LegalComplianceHIMQuality (mandatory reporting)Finance (regulatory response)Enterprise Information Management(Information Lifecycle Management) IG LeadCIO or IT Director (total cost of ownership, architecture,business continuity, storage management, businessintelligence)HIM Director (retention, disposition)CMIOPhysician Practice LeadBusiness Unit Managers/Leads (from information intensivebusiness units, such as HR, revenue cycle, contracting,supply chain, finance) 2017
IG Assessment Plan Group meetings to discuss eachof the 10 competencies andassociated maturity markers– Questions and discussion aroundcurrent practices related toinformation governance Review and Assign Levels Determine Score Create IG Plan 2017
20172015
Effective Use of Data Stewards Example 2017
Identity Management Example 2017
IT Governance Marker Example 2017
IG Analytics Marker Example 2017
2017
IGAM Coaching Coaching component based on AHIMA'sexpertise and expansive Body of Knowledge – Coaching function will help your organizationdetermine next steps and plan based on the detail inthe IG HealthRateTM assessment.– Coaching is provided at the competency and markerlevel to equip your organization with the skills andinformation required to succeed and includesrecommended next steps and areas of focus.– Coaching is progressive, detailed, incremental, andbased on your AHIMA IG level and understanding ofinformation governance. 2017
Each IGAM Competency and MarkerIncludes Coaching and Guidance 2017
What Happens Next? Obtain Baseline Score Action Plan to Identify Priorities, DevelopGoals, and Way Forward Project Prioritization Periodic reassessment 2017
Part III: IG Tools and Resources forSuccess 2017
Aligning IG with C-Suite ExamplesC-Suite ConcernHow Information Governance SupportsReduce OperatingCosts Reduced data storage costs Technology decisions based on IG (interdisciplinary) assessment ofdemonstrated need and cost benefit Improved data quality improves decision makingQuality and SafetyBenchmarks Enterprise standards for capturing consistent quality and safetymetrics Desired standards throughout the organization Trusted data for analytics and business intelligenceShortages ofphysicians and nurses Efficiencies gained through electronic health record intakefunctionality. Copy Paste, Verbal Orders, Hybrid Record policies Documentation template enhancementsManaging Data andReturn on ITinvestment Pay for performance – data quality efforts support increasedcorrect payments Formalized structure for data classification will improve dataprotection, availability, integrity and responsiveness.Excerpt based on Figure 3.5 (p34) Implementing Information Governance Kloss 2015. Purchase in theAHIMA store: chString kloss 2017
Aligning IG with Strategy ExamplesC-Suite ConcernHow Information Governance SupportsData BreachAvoidance Sensitive information is better protected from corruption, loss,theft, hacking and inappropriate use Uniform policies for all types of information not just PHI Mitigation of fines and investigationsSupport Mergers,Acquisitions and NewAffiliations Avoid new risk, redundancy, costs of inefficiency Quicker transition of information from one organization toanother Standardized use and definition of data and informationPatient Safety Studies suggest that nearly 20% of EHR data is unusable due toquality issues According to IBM, medical data will double every 73 days by 2020 Information governance enhances data quality and ensuresavailability and integrity of information across the organizationExcerpt based on Figure 3.5 (p34) Implementing Information Governance Kloss 2015. Purchase in theAHIMA store: chString kloss 2017
IG Executive Training Video 2017
IG Overview Video @ IGIQ.com 2017
IGIQ.com is your ONE STOP for all Tools andResources for Information Governance 2017
Information Governance Success Stories 2017
IGIQ.com Blogs Include Insights on ProgramStart Up (*New* bi-weekly) 2017
Information Governance Tool Kit 3.0 Developing an IG Charter –sample charter Engaging an Executive Sponsor Key IG Stakeholders - checklist IG Multidisciplinary Committee IG Job Descriptions Project Planning for IG - sample plan IG Program Communication Plan Case Studies 2017
Information Governance Success Stories 2017
2017
information governance goals. Used effectively, an assessment of maturity will also assist with developing an IG road map for organization's pursuing excellence in information governance. Why
