January 2013 Resolution Remedies CONSUMER ARBITRATION .

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January 2013Resolution RemediesCONSUMER ARBITRATION DISCLOSURE REPORT - Standard 8 ReportLast nealFirst NameCompanyRobert FrankRonaldJohnJohnJamesAndrewBurton mailPhyliisPhyllisAaron & Wilson LLPWALTER & PISTOLEWALTER & PISTOLEWALTER & PISTOLEWALTER & PISTOLE, ET ALMACMORRIS & CARBONEBRADLEY CURLEY ET ALHAAPALA ALTURA ET ALLAW OFFICESABRAMSON & BROWNDRYDEN MARGOLES ET ALDEPUTY CITY ATTORNEYALBERT LAW CORP.LAW OFFICESALIOTO & ALIOTOBENNETT SAMUELSEN ET ALLAW OFFICEJOHNS & ALLYNSEVERSON & WERSONGORDON & REES LLPHANNIG LAW FIRM LLPMCNAMARA NEY BEATTY ET ALMCNAMARA NEY BEATTY ET ALMcNAMARA DODGE, et alLAW OFFICESTHE AMIN LAW GROUP LTDPHYLLIS E. ANDELIN APCLAW OFFICESAndresWilliamRobertDavidWilliamTHE PRESIDIO TRUSTPERRY JOHNSON, et al LLPLANAHAN STEEVER & ANDERSONLAW OFFICESPERRY JOHNSON ET ALDavidDavidSteven R.StevenStevenStevenSteven R.LAW OFFICELAW OFFICESANTHONY & ASSOCIATESANTHONY & ASSOCIATESANTHONY & CARLSONANTHONY & CARLSONANTHONY & ASSOCIATESMartinRichard G.RichardMcNAMARA, DODGE, et alVAN DER POEL, LEVY & ALLEN LLPVAN DE POEL, LEVY & ALLEN, LLPPartyPltf.Def: Town of Corte MaderaDef. City of Mill ValleyDef. - City of Mill ValleyDef. - Town of Corte MaderaDefendantDef: City of LarkspurDefendantX-DefendantDef.Def. - Radio CabCity of San FranciscoRotary BoardPlaintiffPlaintiffDef/X ComplainantRespondentPlaintiffDef:Hunt,Hale, Jones & Assoc.Pltf. - Continental RecoveryClaimantX-COMPLAINANTX-Def: VincentDef.Respondent: ant: Pro PerThe Presidio TrustDefendantPlaintiffDef: Turn Key SystemsDefendantPltf: Pro PerPlaintiffPltf.Respondent: KaiserRespondentResp. Kaiser FoundationResp.- KaiserRespondentResp: IN PRO PERResp: Allstate InsuranceDef: Minahen Construction Inc.Graves ConstructionNeutralGary T. RagghiantiJudge Vernon F. SmithJudge Vernon F. SmithMatthew N. WhiteMatthew N. WhiteJudge Victor M. CampilongoGary T. RagghiantiJudge Victor M. CampilongoGary T. RagghiantiGary T. RagghiantiMatthew N. WhiteMatthew N. WhiteGary T. RagghiantiMatthew N. WhiteGary T. RagghiantiMatthew N. WhiteGary T. RagghiantiJudge Vernon F. SmithGary T. RagghiantiJudge Richard H. BreinerJudge John J. GallagherGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiJudge Victor M. CampilongoJudge Ina Levin GyemantJudge Richard H. BreinerJudge Victor M. CampilongoJudge John J. GallagherJudge Hadden RothGary T. RagghiantiGary T. RagghiantiJudge Hadden RothMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteJudge Victor M. CampilongoClayton E. ClementGary T. RagghiantiJudge Hadden RothMichael D. SenneffJudge Hadden RothJudge Hadden RothGary T. RagghiantiGary T. RagghiantiDate . Arb.Med.Med.B.ArbMed.Med.Med.B. Arb.Med.Med.Med.B. Arb.Neut. Eval.MedMed.Med.MedMed.Med.Med.B. Arb.B. Arb.B. ArbB. ArbB.ArbB. ArbB. ArbMed.Med.ResultsAward - Pltf. 36,538.65SettledSettledMSJ GrantedSettled prior to hearingPendingWITHDRAWNsettledDismissedAward - Claimant 23,455.82Award - Claimant 85,000Page 1 of 43

January 2013Resolution RemediesCONSUMER ARBITRATION DISCLOSURE REPORT - Standard 8 ReportLast NameFirst NameCompanyPartyNeutralDate arnumBarronBarryBarryBarryVan de Pol & LevyRichardRichardVAN DE POEL, LEVY, etalMaxLAW OFFICESMaxLAW OFFICESLeoLAW OFFICEDanielBARDELLLINI, ET AL LLPDavidLAW OFFICETENNANT & INGRAMPaulLAW OFFICESKennethAndresPINNACLE LAW GROUPPRUDENTIAL CALIF. REALTYJohnAUNE & ASSOCIATESRobertAUNE & ASSOCIATESRobertL/O of DENNIS P. ISAACDennisARCHER NORRISJohnMichaelARNOLD & PORTERBURESH KAPLAN JANG & FELLERLawrenceBURESH KAPLAN JANG & FELLERLawrenceBURESH KAPLAN, ET AL.LawrenceLawrenceBURESH, KAPLAN, ET ALIN PRO PERThomas A.BALESTRERI PENDLETON ET ALBenjaminBALLARD LAW OFFICEJustinAKERMAN SENTERFITT LLPLAW OFFICES OF STEPHEN BARBOSEStephenLAW OFFICESGrantLee P. Bardellini BARDELLLINI, ET AL LLPSUNDERLAND MCCUTCHAN LLPJacobSUNDERLAND MCCUTCHAN, LLPJacobJasonSCHUERING ZIMMERMANLAW OFFICESSamuelNIXON PEABODYAnthony J.DavidBarry & AssociatesNelsonLAW OFFICESNelsonLAW OFFICES of Nelson BarryDef: Hans-Jochen SchneiderDef. Sax & Roscoe ConstrPlaintiffPlaintiffPlaintiffDef: Chase, MMB, ET ALClaimantPltf. AMCO Ins. Co.Def.Def.Broker - PrudentialDef. - TCC, Union SquarePltf.Def. Home Guar. Inc.Def:BAK ConstructionDefendantDef: LeichtDef: Cary TrustDef.Def.PlaintiffPltf. - Frontier ContractingX-Def: J.C. DeMartini et al.DefendantPltf. Karuza PlumbingBottoms & DefeoDef: Chase Bank, ET ALDef: Reatly WorldDef: Realty World, et alDefendantDef.: AltenPltf.PlaintiffPlaintiffClaimantGary T. RagghiantiJudge Vernon F. SmithJudge John J. GallagherJudge John J. GallagherEric SternbergerJudge Michael B. DufficyW. Gregory EngelGary T. RagghiantiGary T. RagghiantiJudge Hadden RothGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiLawrence A. BaskinGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiW. Bruce WoldDavid FeingoldClayton E. ClementJudge Vernon F. SmithJudge Michael B. DufficyGary T. RagghiantiGary T. RagghiantiJudge Michael B. DufficyGary T. RagghiantiGary T. RagghiantiJudge Richard H. BreinerGary T. RagghiantiGary T. RagghiantiJudge Victor M. CampilongoJudge Victor M. CampilongoJudge Victor M. /3/08MedMed.B. Arb.B. Arb.Med.Med.B. ed.Med.Med.Med.MedMed.MedMed.Med.Med.B. ArbMed.Med.B. Arb.Med.B. arryBarryDavidSeanSeanSean P.SeanSeanSeanSeanSeanSeanSeanPltf. 2N DesignRespondent: CSAADefendantDefendantDefendantResp. - CSAADefendantRespondentDef.: CSAADefendantDefendantPerry D. LitchfieldGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. /9/1212/8/117/5/112/28/11B. ARB.Med.BARRY & ASSOCIATESMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEResults7/16/09: Award - Plaintiff 8: Award Claimant 150,920.00MedMed.Med.MedMed.Med.Med.Med.Page 2 of 43

January 2013Resolution RemediesCONSUMER ARBITRATION DISCLOSURE REPORT - Standard 8 ReportLast NameFirst NameCompanyPartyNeutralDate ce JonathanScott IPeterPeterAntonioTheodoreDavidThomas G.ThomasThomasThomasThomasMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMacMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONEMACMORRIS & CARBONELAW OFFICESLAW OFFICESBARRY & ASSOCIATESLAW OFFICES ADAMS & RAFFERTYMACMORRIS & CARBONEMACMORRIS & CARBONERESOLUTE SYSTEMS, LLCRESOLUTION SYSTEMSRESOLUTE SYSTEMSGEARY, SHEA, & O'DONNELLLAW OFFICESLAW OFFICESLAW OFFICESKRAUSE & BASKINKRAUSE & BASKINKRAUSE & BASKINKRAUSE & BASKINKraucsc & BaskinCOBLENTZ PATCH ET AL LLPLAW OFFICESLAW OFFICELAW OFFICESLAW OFFICESPINNACLE LAW GROUPPERRY JOHNSON, et al LLPMcNAMARA DODGE, et al.MCNAMARA DODGE ET AL LLPMcNAMARA, DODGE, et alMcNAMARA, DODGE, et alMcNAMARA DODGE, et tDefendantDefendantDefendantDef. - CSAAPlaintiffPlaintiffCreative HabitatPet.DefendantDef/X ComplainantDef. - The Graham Ctr.(Third Party)Fireman's FundPlaintiffPlaintiff: CapurroDefendantPltf.Def.LaCoppa Coffee, et al.DefendantPltf.Pltf.Def: - St. Hilary ChurchDefendantPltf.T. MockPltf.PlaintiffDef: City of HealdsburgDefendantDefendant's Insurance CarrierDef.XD - L. GuthrieDefendantMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteMatthew N. WhiteW. Bruce WoldGary T. RagghiantiMatthew N. WhiteMatthew N. WhiteJudge Victor M. CampilongoJudge Victor M. CampilongoMatthew N. WhiteHon. Jeanne BuckleyGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiMatthew N. WhiteW. Bruce WoldW. Bruce WoldGary T. RagghiantiClayton E. ClementGary T. RagghiantiGary T. RagghiantiMatthew N. WhiteMatthew N. WhiteGary T. RagghiantiJudge Victor M. CampilongoGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiMatthew N. Med.MedMedMed.Med.Med.B. eckerBeckerBeckerBeckerBeckerMelindaReuben J.ReubenReubenReubenGIBSON & SHARPSLAW OFFICESLAW OFFICESLAW OFFICESLAW OFFICEClaimant - KaiserDefendantDefendant, X-ComplainantPltf.Pltf. Belvedere Land Co.Judge Michael J. BergerJudge Michael B. DufficyGary T. RagghiantiGary T. RagghiantiGary T. Ragghianti2/22/0811/2/1011/20/126/29/105/20/09B. Arb.Med.MedMed.Med.ResultsSettled2/21/08: Award - ClaimantKaiser 11,666.66Page 3 of 43

January 2013Resolution RemediesCONSUMER ARBITRATION DISCLOSURE REPORT - Standard 8 ReportLast NameFirst NameCompanyPartyNeutralDate goryRonaldIrvingJeffreyStanleyWilliamWilliamLAW OFFICESLAW OFFICESLAW OFFICESBECKMAN MARQUEZ LLPHANSON BRIDGETT LLPLAW OFFICESLAW OFFICESLAW OFFICESLAW OFFICESPERRY JOHNSON, et al LLPPERRY JOHNSON ET ALMcQUAID, BEFORD & VAN ZANDTLAW OFFICESMORRIS POLICH & PURDY LLPMORRIS POLICH PURDYMORRIS POLICH PURDYWOLFE & WYMANSHERNOFF, BIDART, et al.SHERNOFF, BIDART, et al.STONE & ASSOC. APCTHE BERG LAW GROUPLAW OFFICESFERGUSON & BERLAND, et al.FERGUSON & BERLAND, et al.Ferguson & BerlandPltf.Sterns, SellerCrutchfield/LampertPltf. (co-counsel)Def.Pltf.Def.PlaintiffPltf: Conservation LandPltf.Pltf. - Wine Country Ptnrs.WetlesenConservator for Mr. ReillyJ. & I. WilliamsPlaintiffPlaintiffRespondent: Lloyd's of LondonClaimantClaimantDef. - y T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiMichael D. SenneffW. Bruce WoldGary T. RagghiantiW. Gregory EngelGary T. RagghiantiGary T. RagghiantiLawrence A. BaskinHon. Jeanne BuckleyHon. Jeanne BuckleyJudge Vernon F. SmithJudge Victor M. CampilongoJudge Victor M. CampilongoMatthew N. WhiteMatthew N. WhiteRobert J. SheppardJudge Victor M. CampilongoJudge Victor M. CampilongoClayton E. Med.Med.Med.MedMed.Med.MedMed.MedMed.Med.Med.B. Arb.B. Arb.Med.Med.Med.Med.Med.B. BesmerBetzBeyersMichael T.LouisL. LawrenceLarryJamesDavid W.DavidDavidDavidDavid LAND COOPER ET AL LLPLAW OFFICESBERNHEIM & HICKSBERHIEM & HICKSTHE BIERNAT LAW GROUPABBEY, WEITZENBERG ET ALABBEY, WEITZENBERG, et alABBEY WEITZENBERG ET ALABBEY, WEITZENBERG, et alABBEY, WEITZENBERG, ET ALBERRYMAN & MONTALBANOBERTRAND FOX & ELLIOT, Et AlBERTRAND FOX & ELLIOT, Et AlBERTRAND, FOX & ELLIOTTTOWNSEND & TOWNSEND et al, LLPBROWN & JAMES PCBEYERS COSTINPetitioner: A. Wornum Mallory et alPlaintiffPlaintiffResp.Def: L. VergeerPltf.PlaintiffPlaintiff and X-DefendantDef.DefendantClaimantDef: City of San RafaelDef. - MMWDDef. - MMWDPlaintiffPlaintiffPalm Drive HospitalGary T. RagghiantiClayton E. ClementClayton E. ClementJudge John J. GallagherEric SternbergerClayton E. ClementGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiMichael D. SenneffClayton E. ClementGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiMatthew N. WhiteGary T. RagghiantiGary T. ickelCharlesJohnBrandenCONNOR & BISHOPLAW OFFICESBICKEL & ASSOCIATESDefendant - Mine Safety ApplianceMcLarenPltf. - M/M Frank/TrustJudge Victor M. CampilongoGary T. RagghiantiJudge Vernon F. edsettledNA recusedPage 4 of 43

January 2013Resolution RemediesCONSUMER ARBITRATION DISCLOSURE REPORT - Standard 8 ReportLast NameFirst AlbertBruceBruceThomasRaymondSHERNOFF, BIDART, et al.SHERNOFF, BIDART, et al.LAW OFFICESFOLEY & MANSFIELDLAW OFFICELAW OFFICESBIRNBERG & ASSOC.LAW OFFICESBUCHALTER NEMER ET ALFARBSTEIN & BLACKMAN APCFARBSTEIN & BLACKMAN APCPORTER SCOTTYEE & ASSOCIATES, LLPFLAXMAN & BLAKEYLAW OFFICESBLEAU FOX A P.L.C.TAYLOR BLESSEY, LLPClaimantClaimantPltf.Plaintiff: OWB REOPlaintiffDef.PlaintiffDef: LenziPltf. - SA Calif. GroupPltf: City of San CarlosDef: Orlando Antonini et alDefendantDefendantPltf.PlaintiffDef.: S&P, LLC, et hnPieterDebraJohnLaurenLaurenJanDavidJeanBarri nJonathan A.IsdoorMASHNEY LAW OFFICESLAW OFFICESBLOOMFIELD LAW GROUPSENNEFF FREEMAN, ET AL.LAW OFFICESHAAPALA THOMPSON & ABERNSTEIN, RUDSER, ET AL.LAW OFFICESBOGAARDS LAW OFFICESBOGAARDS DAVIS LLPFINE BOGGS, et al.BOLFANGO & McKOWNBOLFANGO & McKOWNLAW OFFICESCARLSON, CALLADINE et al.ClaimantPltf.Pltf: Marin BuildersDef. Foster & OwenCross tf. - Concord MitsubishiBONAPART & ASSOCIATESBONAPART & ASSOCIATESLAW OFFICESBONAPART & ASSOCIATESBONAPART & ASSOCIATESBONAPART & ASSOCIATESLAW OFFICESLAW OFFICESBONNER & BONNER, Et AlBONNER & BONNERHINTON COCHRAN & BORBA LLPCALDWELL LAW FIRMLAW OFFICESPlaintiffAgentDefendantDef. Storquest Oakland LLCCity of LarkspurScreveDefendantPltf.Pltf.Pltf.AlmsPltf. - PlaintiffNeutralDate ScheduledFormatJudge Victor M. CampilongoJudge Victor M. CampilongoGary T. RagghiantiDavid FeingoldGary T. RagghiantiGary T. RagghiantiMatthew N. WhiteGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiJudge Victor M. CampilongoJudge Victor M. CampilongoClayton E. ClementJudge Vernon F. SmithMatthew N. WhiteJudge Victor M. 6/2/096/26/0912/7/1110/17/08B. Arb.B. .Med.Med.Med.Michael D. SenneffGary T. RagghiantiJudge Richard H. BreinerGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiMatthew N. WhiteGary T. RagghiantiMatthew N. WhiteJudge Victor M. CampilongoJudge Victor M. CampilongoJudge Victor M. CampilongoHon. Jeanne BuckleyJudge Victor M. CampilongoGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiJudge Hadden RothMichael D. SenneffGary T. RagghiantiGary T. RagghiantiJudge Victor M. CampilongoJudge Victor M. CampilongoJudge Victor M. Med.Med.Med.Med.Med.Med.MedMed.Med.Med.Med.MedB. 25/08: Dismissed byarbitratorAward -Pltf 30,000Page 5 of 43

January 2013Resolution RemediesCONSUMER ARBITRATION DISCLOSURE REPORT - Standard 8 ReportLast NameFirst NameCompanyPartyNeutralDate ScheduledPlaintiffRespondent: S. WornumPlaintiffPlaintiffPlaintiffDef:Kieran Keaney Constr.et alPlaintiffRespondentPltf.Defs.PlaintiffsCity of Corte MaderaPlaintiffPlaintiffPlaintiffDef - Hamcor, Inc.Def./XC - Small ShedPlaintiffPlaintiffPltf. - Mountain AirGary T. RagghiantiGary T. RagghiantiGary T. RagghiantiJudge Vernon F. SmithJudge Vernon F. SmithGary T. RagghiantiMatthew N. WhiteJudge Richard H. BreinerJudge Richard H. BreinerGary T. RagghiantiLawrence A. BaskinGary T. RagghiantiJudge Vernon F. SmithMatthew N. WhiteMatthew N. WhiteJudge Victor M. CampilongoJudge Richard H. BreinerMatthew N. WhiteMatthew N. WhiteGary T. yBraggBragmanBragmanBragmanBrassoJonathanDaniel M.JonathanBradleyRobert S.Steven H.DavidKirkKirkJ. KirkBrian awrenceRussellCALDWELL LAW FIRMLAW OFFICESCALDWELL LAW FIRMLAW OFFICESLAGARIAS & BOULTERLELAND, PARACHINI ET ALBOWIE & BRUEGMANNLAW OFFICESLAW OFFICE OF DR. J. KIRK BOYDLAW OFFICESCIEPLY v SHAPIROCITY OF CORTE MADERALAW OFFICESBRADY LAW GROUPLAW OFFICESVITALE & LOWLAW OFFICESLAW OFFICESLAW OFFICESFOREMAN & etSusan K.JeffreyPeterFOREMAN & BRASSOLAW OFFICESHEMAR ROUSSO & HEALD LLPLAW OFFICELAW OFFICESPet: L.H. Simmons, et al.PlaintiffPltf: Union BankDef. Oakmont Senior LivingPltf.Judge Vernon F. SmithMatthew N. WhiteJudge Victor M. CampilongoW. Bruce WoldLawrence A. ed.B. Arb.Med.Med.Med.MedMed.Med.MedMed.Med.MedMed.B. nBrendanReneeBrendanBrendanBrendanLAW OFFICEBREKHUS LAW PARTNERSBRE

Karuza Plumbing Gary T. Ragghianti 8/20/09 Med. Barbour Grant LAW OFFICES Bottoms & Defeo Gary T. Ragghianti 2/12/08 Med Bardelini Lee P. Bardellini BARDELLLINI, ET AL LLP Def