Riverbed SteelCentral - Phoenix Datacom Limited

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Product Family BrochureRiverbedSteelCentral

Application performance fromthe perspective that mattersmost: YoursApplications are now the center of the business world.We rely on them to reach customers, build products,automate back-end business processes, and performnearly every task critical to business.For IT, application performance is the most visibleindicator of job performance, and that’s whyorganizations around the world rely on the Riverbed SteelCentral family of products for performancemanagement and the insight they need to deliver aconsistently top-notch user experience.With our performance management solutions, you canmonitor every critical part of your application deliverychain from a centralized, dynamic view andtroubleshoot any issues that arise—before theybecome problems.Whether you are rolling out new applications, consolidatingor virtualizing data centers, migrating to the cloud,supporting mobile device users, or simply in needof a troubleshooting and visibility solution, SteelCentralproducts provide you with a holistic view of yourenvironment.Riverbed SteelCentral: Because Insight is Better than yticsStreamlinedIntelligencetroubleshootingManage the completeperformance pictureDeliver unmatchedend-user experienceDramatically reducedowntimeEliminate blind spotsand plan for changeLeverage cloud, mobile,and virtual environmentswithout compromisingvisibility and intelligence.Understand end-userexperience andproductivity, shifting focusfrom infrastructure toapplications and users.Increase ITeffectiveness andproductivityNavigate from businesslevel views to performancemetrics to the root causeof performance problems.Understand holisticviews of your users, theirapplication ecosystem,and the infrastructureon which it relies.2SteelCentral Product Family BrochureEmpower your IT teamsand increase applicationavailability and userproductivity withautomated, expertanalysis.

SteelCentral performancemanagement productsOur unique combination of end-user experience monitoring, transaction tracing, component monitoring, and network andinfrastructure management maximizes the performance, availability, and productivity of any critical application.SteelCentral Portal blends data from SteelCentral and SteelHead solutions to create a centralized, dynamic view ofyour organization’s application performance environment. The solution leverages data from SteelCentral AppInternals,AppResponse, NetProfiler, and NetSensor application performance management (APM) and network performancemanagement (NPM). It presents the data within the application model, giving you a central source of truth for applicationperformance and supporting infrastructure.End-User Experience MonitoringCatch application problems beforeyour users doIf users expect instant access and a consistentexperience with the applications they need, thenyou should be able to monitor and troubleshoot theirunique experience.Whether users are local, around the world, or mobile, youmust be able to monitor, troubleshoot, and compare theiractual experience to stay ahead of problems.It’s not enough to just manage the application; you have toknow exactly what your end user is experiencing with realvisibility into their browser, the network, and the server.SteelCentral AppResponse delivers real-timemonitoring, transaction analysis and insight into theperformance of traditional and Web-based applications,and allows IT to quickly isolate application response timeissues for faster troubleshooting. Add-on modules areavailable for advanced problem solving.SteelCentral AppInternals monitors Web and mobilebased applications to give you end-user experienceinsights from within your users’ browsers or devices.Understand usage trends, conversion rates, satisfactionscores, browser performance and more.SteelCentral Product Family Brochure3

Figure 1Rapidly identify hot spots for response time delays and drill down to offending front or back-end code, SQL, infrastructure, third parties or networks.Transaction Tracing and Component MonitoringTrack user transactions throughout theapplication infrastructureTransaction tracing and component monitoring helpsyou track, monitor, and troubleshoot the performanceof every component of multitier applications and thetransactions that link them.SteelCentral AppInternals traces every transaction fromthe end user to the application backend, while capturingsystem performance metrics every second. This gives youmultiple perspectives into application performance withconvenient 2-click workflows that expose and diagnoseoffending code, SQL, infrastructure or remote calls, forrapid problem resolution.SteelCentral Transaction Analyzer enables youto track transactions throughout the applicationinfrastructure, troubleshoot problems in production,and predict response times with “what if” scenariosprior to an infrastructure change.Figure 2Get real-time insights into applicationperformance.SteelCentral Product Family Brochure4

Figure 3Identify poorly performingfront-end transactions andinvestigate correspondingback-end-delays.Network and Infrastructure Performance ManagementEnd-to-end monitoring, reporting,and analyticsYour infrastructure and network exist to deliverthe applications that matter to your business.Our performance management solutions alert you toissues before business is impacted, help you understanddependencies between your applications and yournetwork, and improve troubleshooting. With thisintegrated approach you can understand the criticalimpact the network has on application performance.SteelCentral NetProfiler offers end-to-end networkmonitoring, reporting, and analytics. It utilizes networkflow data and complements it with packet-basedperformance metrics to proactively monitor andtroubleshoot application and network performance.SteelCentral NetShark provides scalable, highperformance, continuous packet capture, rapid indexing,and long-term storage to ensure that packet-levelinformation is always available for troubleshooting andgranular, real-time, and back-in-time analysis. It alerts onissues and can also help diagnose where a problem is andwhat is causing it.SteelCentral Packet Analyzer is a robust, packetanalysis console that enables users to quickly analyzemultiterabyte packet recordings on remote NetSharkappliances, NetShark Virtual Edition, and SteelHead WANoptimization products without having to transfer largepacket-capture files across the network.SteelCentral Product Family Brochure5

SteelCentral Flow Gateway collects flow data(e.g., NetFlow, sFlow, J-Flow, Internet protocol flowinformation export (IPFIX), and other popular flowstatistics) from network devices, deduplicates commoninformation, and then forwards the data to the NetProfilerconsole for analysis.SteelCentral NetExpress gives small- and medium-sizedenterprise (SMEs) as much network troubleshootingpower as solutions for large enterprises.SteelCentral NetSensor provides infrastructure(e.g., servers, network routers, and switches) devicemonitoring by polling data about device health, such ascentral processing unit (CPU) utilization and memoryutilization, and by leveraging simple network managementprotocol (SNMP), Windows Management Instrumentation(WMI), and Internet protocol service level management(IP SLA).SteelCentral UCExpert allows continuous monitoringof voice and video quality so you can catch and fixproblems before they ever become an issue for yourcustomers and employees.Figure 4Figure 5Gain insight into application type and usage: Who used it, when they used it,Monitor common business and entertainment applications.and from whereSteelCentral Product Family Brochure6

Riverbed: The applicationperformance companyNetwork Planning and Configuration ManagementExtending visibility to network topologyand configurationThe SteelCentral product family of network planning andconfiguration management (NPCM) solutions deliverssignificant business benefits for infrastructure that is tooimportant and too complex to be managed manually.Our NPCM solutions allow large enterprises, serviceproviders, and government agencies to improve ITefficiency by reducing network outages caused bymisconfigurations and by detecting policy violationsbefore they affect service availability. Our NPCM solutionsalso help mitigate the risk of changes such as data growth,data center migration, technology migration, and newapplication deployment to business-critical infrastructure.Figure 7Automate network analysis and network planning of multi-technology,multi-vendor networks.Figure 6Ensure network integrity, security, and policy compliance by performingautomated networkwide audits and analyzing your network.SteelCentral Product Family Brochure7

SteelCentral NetAuditorSteelCentral NetPlannerSteelCentral NetCollectorIntelligent Network ConfigurationManagementPredictive Multi-layer Network PlanningReal-time Network Data ManagementNetAuditor helps ensure the availabilityof business-critical network services bydetecting network device configuration errorsbefore an outage in business-critical servicescan happen. In fact, 69% of surveyed ITorganizations who use NetAuditor improvedmean-time-to-resolution (MTTR) 3x or moreafter implementation. Compliance withsecurity standards and best practices ismade much easier with NetAuditor’s ability todiscover and highlight network configurationerrors and configuration differences.NetPlanner creates a high-fidelity networkmodel that combines multiple sources ofdata to deliver more accurate predictionsof network behavior and performance thancompetitive products. NetPlanner includesout-of-the-box analyses for differentnetwork architectures and technologymigration plans while evaluating proposedchanges for misconfigurations andperformance impact. The industryexclusive integration with SteelCentralOptical Planner Module for NetPlannerprovides unique multi-layer planning andanalysis capabilities foroptical networks.NetCollector has industry-leading,multivendor, deep network discovery andcollection at Layer 2 and Layer 3, and is builton a real-time network data model that infersphysical, logical, and virtual relationshipsbetween network elements for a clearerpicture of how the network elements worktogether, and their dependencies andinteractions.Sold and supported in the UK and Ireland by Phoenix DatacomTel: 01296 397711 Email: info@phoenixdatacom.com Web: www.phoenixdatacom.comGartner Magic Quadrant RecognitionWe’re the ONLY leader in both the Gartner Magic Quadrant for Application Performance Monitoring (APM) andNetwork Performance Monitoring and Diagnostics (NPMD).*About RiverbedRiverbed, at more than 1 billion in annual revenue, is the leader in application performance infrastructure,delivering the most complete platform for the hybrid enterprise to ensure applications perform as expected,data is always available when needed, and performance issues can be proactively detected and resolvedbefore impacting business performance. Riverbed enables hybrid enterprises to transform applicationperformance into a competitive advantage by maximizing employee productivity and leveraging IT to createnew forms of operational agility. Riverbed’s 26,000 customers include 97% of the Fortune 100 and 98% of theForbes Global 100. 2015 Riverbed Technology. All rights reserved. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology. All other trademarks used herein belongto their respective owners. The trademarks and logos displayed herein may not be used without the prior written consent of Riverbed Technology or their respective owners. 0455 SC PFB US 060915

Packet Analyzer is a robust, packet-analysis console that enables users to quickly analyze multiterabyte packet recordings on remote NetShark appliances, NetShark Virtual Edition, and SteelHead WAN optimization products without having to transfer large packet-capture files across the network.