Wily Introscope A CA Product- Utility That Comes With .

Transcription

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA ProductUtility that Comes with SolutionManager Specifically for JavaMonitoringApplies to:This article is applicable to CA W ily Introscope that comes with the Solution Manager 7.0. For moreinformation,information, visit the Java homepage.homepage.SummaryWily Introscope comes in the bundle form with Solution Manager 7.0, This is a CA ( Computer Associaproduct specially designed to monitor the performance issues of Java Stacks/ Java Systems. I h ave inthe overview of the Wily and its usage and also given some examples of dashboards that comes withWily for ready to use. This paper does n ot cover all the capabilitiescapabilities and features of Wily as there are sto be included in a small paper, but have tried to give a starting point if someone wants to know what Wand how they can st art workingworking with wily. It also describes few very common metrics used for monitoritheir benefits as well.Author:Sumit KothiyalCompany: Infosys TechnologiesTechnologies India Ltd.Created on: 15 June 2009Author BioMy Name is Sumit Kothiyal and I have been working as a SAP NetWeaver Administratothe last 5 years. I have worked on W ily and Solution Manager and have been involved iimplementation, configurationconfiguration and setup of the same. I am based out of Ind ia but have wfor major clients all around the world. My area of expertise includes X I, NWDI, WebDyUpgrade and Unicode Conversion (TU&UC(TU&UC and CU&UC), Solution Manager, CA WilyIntroscope and SAP BI.

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaTable of ContentsSolution Manager With Wily Introscope . . . .Common Issues that are Resolved with Wily Introscope . . .SAP Solutions Monitored by Introscope. . . .This isis what Introscope MonitorsMonitors . . . . .How to Start Wily Introscope . . . . .Some Important Metrics .DefinitionDefinition of ImportantI mportant Application Components. . .DefinitionDefinition ofo f important Resource States. . . .Investigator TreeTree and Domains. . . . .Investigator SearchSearch Tab and useful Search Expressions . .Few more Important Metrics . . . . .Using DashBoards in IntroscopeIntroscope . . . .Examples of DashBoards in Wily Introscope. . .Generating Introscope Reports.Related Content . . . . .Disclaimer and LiabilityL iability NoticeNotice . . . . .

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaSolution Manager With Wily IntroscopeSolution Manager 4.0 includes a “read only” licensed version of Introscope for SAP NetWeaver with:Core Introscope Tools: Investigator, Dashboards, Transaction Tracer, Error Detector, Leak Hunter, SQAgent and Web Services ManagerNumber of dashboards created by SAPKey NetWeaver components and subsystems created by SAPHowever, there are some restrictions:Customers cannot create their own dashboardsCustomers cannot integrate alerts with external frameworksCustomers cannot monitor non -SAP applications & systemsThe restrictions can be overcome by getting the license from Wily Technology CA.Common Issues that are Resolved with Wily IntroscopeOne Particular Database Query Takes longest time to execute, analyzing if it’s a Table Index issue orsomething else.Slow iView : where is the problem with the iView.Authentication Keeps Getting Slower : Issue with the SiteMinder, memory leakage or the CPU utilizatiSlow Web DynPro Applications: If it’s a problem in the ABAP or the Java stack or frontend/backend isAn XI Queue gets Stuck : Where is the error occurred that stopped the messages from processing furWily can help youIdentify potential leakage in production applications.Isolate and remove leakage that occurs during stress testing.Clearly pinpoints the sources of leaks in application components and methods.Monitor the Java objects in memory, the time they stay in the memory.Note: Wily is really very helpful for Java Stack issues, its major utility lies with the Java Stack monitorinSAP Solutions Monitored by IntroscopeAs already mentioned earlier the below SAP Solutions specifies the same.Enterprise PortalBI 7.0SAP XI and PICRM

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaIt helps in Consolidation of ABAP metrics for mu ltiple ABAP servers into a single view that helps in viemultiple ABAP instances at same timePersistence of all the ABAP metrics collected by In troscope for historical analysis.Helps you in Correlating the ABAP and Java performance metrics and d ifferentiate between them anddoing the root cause analysisHelps you create customized Dashboards for quick diagnosis and p roactive monitoringHelps in automatic discovery and change detection of SAP ABAP components.Below are the few ABAP metrics :CCMS AlertsComponent DataOperating SystemFile systems.Short DumpsSystem InformationUpdatesUser InformationWork ProcessesWorkload SummaryLike as shown in the figure

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaThis is what Introscope MonitorsStandard Java and J2 EE ComponentsServlets, JSPs, EJBs, JMSHeap, CPU, Threads, HTTP Sessions, Socket I/O, File I/O, Connection PoolsEPPortal Request Manager and DispatcherPageBuilder and PageProcessoriViewsPortal Content DirectoryKnowledge ManagementTREXUser ManagementXIAdapters: JDBC, File, RFC, BC, XI, SOAP, JMS, Mail,Messaging and QueuesMappingsBack-end Connectivity:JCO: Calls to ABAP functionsJDBC: SQL Calls to DatabasesWeb Services: Consumers and Produc ersWeb DynPro ApplicationsApplications, Actions, Components, Controllers, Events, Views, WindowsAnd a lot more.How to Start Wily IntroscopeInstall the Introscope and then start the application.

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaUse the host name or the IP address.Click on connect:Put the user name and the password.Console Window Now Visible

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaBelow is the Introscope Metrics for a SAP Enterprise Portal.Some Important Metrics

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaMetrics come from two different sources.Probes inserted into byte code.Application server reporting systems such as JMX (web logic, jBoss etc) and PMI (web sphere).Metric typesApplication Components:ThroughputResponse TimeLoadStallsErrorsInstance CountsResource States:MemoryCPUThread PoolsJDBC Connection PoolsNetwork I/ODefinition of Important Application ComponentsThroughput: The number of requests completed during a period of timeMetric Name: Responses Per IntervalResponse Time: The average amount of time ( in milliseconds ) it takes to complete a request during a

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaLoad: The number of requests at the end of the time interval that have not yet completed.Metric name: Concurrent Invocations.Stalls: The invocations that have not yet completed within a sp ecified threshold (Default: 30 seconds)Metric name: Stall count.

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaInstance Counts: The number of object instances of a particular class on the h eap ( not enabled by deit tracks the number of object instances for a particular class on the h eap at a moment in time. The obmay be referenced or awaiting garbage collection.Metric name: Approximate instance countDefinition of important Resource StatesMemory: The number of total bytes and bytes in use on the JVM heap spaceGC heap: Bytes in Use and Bytes TotalThe bytes in use are the am ount of memory on the garbage collection heap that is currently used by oThe bytes total represents the amount of memory allocated by the JVM.

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaCPU Utilization is measured by the p latform monitor ( that runs on windows, AIX, Solaris and Red Hatthat comes with the base introscope product.The CPU Metrics come in two forms:The aggregate utilization is reported on a per processor basis and represents the total utilization of thaprocessor.The process utilization is reported against the total computing power of the h ost, but is limited to thepercentage by the JVM process that Introscope is monitoring.Thread Pools: The number of threads in the thread pool in use. JMX or PMI – producedMetric names vary per application server.The number of threads in the app lication server thread pool that are currently in use hand ling requestsbe gathered from JMX on weblogic or PMI on websphere.Connection Pools: The number of connections in the connection pool is use.JMX or PMI – producedMetric name vary per application serverThat state of connection pools can be m easured. Metrics produced via JMX or PMI report on the numconnections currently in use in a JDBC connection pool.Network I/O: Bytes sent and received via network sockets per second during a period of time

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaDomains: How Introscope partitions agents and monitoring logic. Agents are mapped to d omains. Meare viewed in a hierarchy under the d omains in which they are contained.Domain Hosts Processes Agents Resources Metric NameInvestigator Search Tab and useful Search ExpressionsApart from what we have learned so far you can also monitor few more metrics as below and using thInvestigator’s search Tab:The Search Tab lets you search for metrics containing particular strings or matching regular expressiThis can be a very powerful tool for quickly finding issues associated with particular subsystems orcomponents. You can also search specific nodes of metrics tree.Useful Search ExpressionsSearch for Response Times:

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for Java.*Errors.*Search for Stalls.*Stall.*Few more Important MetricsBackend MetricsIntroscope provides Backend metrics for JDBC, JCO, W eb Service, and other Socket calls.How to use: By selecting the Backends node and the Overview tab, you can see a table with statisticsBackends.CPU : It gives you detail of the CPU of th e node and the Utilization factor which is an important KPI forperformance.It also shows utilization at the processor level as shown below which is a lso a very important analysi

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaFrontend MetricsIntroscope provides Frontend metrics representing various web applications and URLs included in theHow to use: By selecting the Frontends node and th e Overview tab, you can see a table with statisticsFrontends on the current JVM.

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaUsing DashBoards in IntroscopeAlso for the monitoring purpose we can use the dashboards that are there in the Introscope by defaultDashboards are viewed in th e Workstation’s Console window as shown below.To view dashboards, use the Workstation New Console menu item.Click on workstation and select new console

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaAt the top you can select few dashboards from the drop down menu.

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaSAP EP Overview

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaIn the same manner you can select few more dashboards and see the live monitoring by the Introscopsee the response of the Java In stance.Generating Introscope ReportsWily Introscope has Reporting functionalityReports will get generated in mu ltiple formats:PDF, HTML, XML, Rich Text Format, Excel, CSV, Text, JasperWily Introscope provides four types of Reporting Templates:J2EE OverviewOS OverviewTop iViews and ComponentsTop JDBC StatementsAlso the Reports can be generated for PeriodsLaunching the Report Generator

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaSelecting a Report TemplateSpecifying Time Period & Agents and Previewing

132 views 0RELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for Java

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaRelated Contenthttp://sdn.sap.com/irj/scn/thread?messageID 7426769http://sdn.sap.com/irj/scn/thread?messageID 7590373https://service.sap.com/diagnosticsFor more information, visit the Java homepage.

0132 viewsRELATED TITLES 0SAP Solution Manager 7.0 andComputer Associates - Wily IntroScope Uploaded by Kurian VargheseSteve JobsFull description SaveEmbedSharePrintCryptonomiconThe Woman WhoSmashed Codes: A TrueWily Introscope a CA Product- Utility that Comes with Solution Manager Specifically for JavaDisclaimer and Liability NoticeThis document may discuss sample coding or other information that does not include SAP official interfaces and therefore is notsupported by SAP. Changes made based on this information are not supported and can be overwritten during an upgrade.SAP will not be held liable for any damages caused by using or mis using the information, code or methods suggested in this doand anyone using these methods does so at his/her own risk.SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical articlecode sample, including any liability resulting from incompatibility between the content within this document and the materials andservices offered by SAP. You agree that you will not hold, or seek to hold, SAP responsible or liable with respect to the content odocument.

Monitoring Applies to: This article is applicable to CA Wily Introscope that comes with the Solution Manager 7.0.For more informationn,, visit the Java homepage. Summary Wily Introscope comes in the bundle form with