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Amazon and SubsidiariesFull-Time In-House Temporary Staffing (ITS) AssociatesWorking 30 Hours Per WeekBenefitsEnrollmentGuide2017 – 2018FOR PLAN YEAR APRIL 1, 2017 – MARCH 31, 2018
Welcome toYour BenefitsAs a Full-Time ITS associate, you have access to a range of benefits.You also have some decisions to make. This Benefits Enrollment Guide *provides information about your choices and can help answer yourquestions. Use the guide now to enroll, and keep it as a reference touse throughout the year.Write in your date of hire (as shown on your Offer Letter)Basic Life and AD&D 30 calendar days from date of hireMedical and Prescription Drug 90 calendar days from date of hire 30 90This date is your benefits effective dateThis date is your benefits effective dateQuestions?In addition to this guide, these resources are available to help you choose the right benefits for youand your family. Watch the 2017-2018 videos at amznsubsbenefits.com/itsft to learn about your benefits. If you have questions about your benefits, call the Benefits Service Center at 1-855-331-9745,Monday through Friday, 5 a.m. to 6 p.m. Pacific Time. Find additional resources and full details about all your plans on the Benefits Enrollment Tool. Fromthe Amazon network, go to benefits.amazon.com. From outside the network, go to amazon.ehr.com.* This document provides a general summary of benefits for which you may be eligible. It is not the plan document or a Summary Plan Description (SPD). To theextent any description herein conflicts with the terms of the applicable plan document or SPD, the plan document or SPD will control.
What’s Inside02 What Benefits Do I Get and When?14 Important NoticesPaying to Cover Your Eligible DependentsKeep Your Plan Informed of Address ChangesWho Pays For What?Important Notices About Health Care ReformWhen Your Benefits EndNotice of Special Enrollment RightsAre Changes Allowed During the Year? Mental Health Parity and Addiction EquityAct Notice06 Enrolling Is Quick and EasyWomen’s Health and Cancer Rights Act NoticeGet StartedEnrollNewborns’ and Mothers’ Health Protection Act(NMHPA)Create or Reset Your PasswordHIPAA Privacy Notice07 Health Benefits Important Notice from Amazon Corporate LLCGroup Health & Welfare Plan About YourPrescription Drug Coverage and MedicareMedical and Prescription Drug CoverageMedical Advice LineHealth Savings Plan Premium Assistance Under Medicaid and theChildren’s Health Insurance Program (CHIP)Prescription Drug Plan21 Terms to KnowAmazon’s Health Marketplace Tool21 Contact Information11 Financial Security Benefit Basic Life and Accidental Death andDismemberment (AD&D) Insurance12 Work/Life Benefits Paid Personal Time (PPT)Holiday Overtime PayEmployee Assistance Program (EAP)Support for Children with DevelopmentalDisabilities Survivor Support and Transitional SupportFinancial CounselingChild, Elder, and Pet Care Referralsand AssistanceAPRIL 1, 2017 – MARCH 31, 2018 PLAN YEAR 01
What Benefits Do I Getand When?Here are the benefits available to you as a Full-Time ITS associate.These benefits startright away:This benefit starts 30 daysafter your date of hire: Medical Advice Line Basic Life and AD&D Insurance for you Amazon’s Health Marketplace Tool Holiday Overtime Pay(time-and-a-half if you work on a holiday) Employee Assistance ProgramThis benefit starts afteryou’ve worked 320 hours: Support for Children withDevelopmental Disabilities Paid Time Off (hours are earned over time) Child, Elder, and Pet Care Referral ServiceThis benefit starts 90 daysafter your date of hire: Survivor Support and Transitional SupportFinancial Counseling Medical and Prescription Drug coverage for you*You are automatically enrolled for employee only coverage in the Premera Blue Cross Health Savings Plan andPrescription drug coverage with Express Scripts 90 days after your date of hire, unless you decline coverage.It’s important for you to note the day that these benefits begin so that you can get the most from your benefits– such as setting up an appointment with your doctor for a check-up.If you’re still working at Amazon on your benefits effective date, and need to see a doctor but haven’t receivedyour Medical Plan ID card, call Premera Blue Cross at 1-877-995-2696.IMPORTANT: If you or your dependents have Medicare or will become eligiblefor Medicare in the next 12 months, the Medicare Prescription Drug programgives you more choices for your prescription drug coverage. Please see page 19for more details. Please keep this booklet for your records.*You can choose to cover eligible dependents, if you pay for their coverage. You can also decline coverage for yourself if you do not want it.02 2017–2018 BENEFITS ENROLLMENT GUIDE
Paying to Cover Your Eligible Dependents*Can I add my family members to myMedical and Prescription Drug coverage?Yes. There are three important things to know if youwant to cover family members.1. If you are a new hire, you must enroll eligibledependents within 60-90 days from your date ofhire or during Open Enrollment. Otherwise, youwill be able to add eligible dependents only with aQualifying Change in Status. For more informationsee page 5.2. You can cover only eligible dependents, including: Spouse. An eligible spouse is the person who islegally married to an eligible employee underthe laws of any state or the District of Columbia,any territory or possession of the U.S., or anyforeign jurisdiction having the legal authority tosanction marriages. Domestic partner (opposite or same sex). Forbenefits eligibility purposes, a domestic partneris someone with whom you live and share anenduring legal or personal relationship but arenot joined to by a state or federally recognizedmarriage. Your domestic partner may be ofthe same or opposite sex, but you must be inan exclusive, committed relationship similarto marriage. You must verify your domesticpartnership when you enroll. For the full definitionof domestic partner, please go to the BenefitsEnrollment Tool or call the Benefits Service Center.Paycheck ContributionsIf you cover eligible dependents, you will pay fortheir coverage through paycheck contributions.The contribution rates below are effective fromApril 1, 2017, to March 31, 2018.Weekly Paycheck ContributionsEmployee Only(paid in full by Amazon) 0Employee Spouse/Domestic Partner 55.81Employee Child(ren) 43.20Employee Family 99.01Paying for Domestic Partner BenefitsIf you cover your non-tax dependent domesticpartner and/or his or her children, the IRS considersboth your and Amazon’s contribution toward the costof coverage as taxable income to you. Your child(ren) up to age 26 (including childrenof a domestic partner, foster children, adoptedchildren, stepchildren, and natural born children). Your disabled child(ren) age 26 or older. Thechild must have become disabled before reachingage 26 and you must provide for 50% of his orher support.3. You will pay for eligible dependents’ Medicaland Prescription Drug coverage throughpaycheck contributions.* The definitions of eligible dependents provided above are general in nature. For the definition applicable for a specific benefit, see the Summary Plan Description(SPD) for that benefit – available on the Benefits Enrollment Tool.APRIL 1, 2017 – MARCH 31, 2018 PLAN YEAR 03
Who Pays for What?Here’s what Amazon pays for:Here’s what you pay for: Your premiums for Medical and Prescription Drugcoverage (for employee only) Premiums for Medical and Prescription Drugcoverage for eligible dependents you chooseto cover Your premiums for Basic Life and AD&D Insurance(for employee only) Medical Advice Line Access to Amazon’s Health Marketplace Tool Paid Time Off Any out-of-pocket costs for the medical careand prescription drugs you and your dependentsreceive (see page 8 for more information) Doctor consultations via the Medical Advice Line* Holiday Overtime Pay Any plans you purchase through Amazon’s HealthMarketplace Tool Employee Assistance Program for you and anyfamily members living with you Any services you purchase through the Child,Elder, and Pet Care Referral Service Access to Support for Children withDevelopmental Disabilities Your membership in the Child, Elder, and Pet CareReferral Service Survivor Support and Transitional SupportFinancial CounselingHealth Insurance Marketplace Premium Subsidy and Tax Credit ReminderYou are not eligible to receive a premium subsidy or health insurance tax credit for medical coverage purchasedfrom a Health Insurance Marketplace if you are eligible for an Amazon-sponsored medical plan. In general,only individuals who are ineligible for employer-sponsored group health plan coverage or who are eligible forsuch coverage but that coverage is determined to be unaffordable or does not meet certain required minimumstandards are eligible for a premium subsidy or tax credit for coverage purchased through the Health InsuranceMarketplace. Because Amazon’s medical plan options all satisfy these requirements, you are not eligible toreceive a premium subsidy or tax credit for medical coverage even if you elect not to participate in an Amazonsponsored medical plan and purchase medical coverage from the Health Insurance Marketplace.* The benefit will be paid at the in-network level and is covered as any other office visit. All office visits are subject to your annual deductible, copays/coinsurance,and out-of-pocket maximums.04 2017–2018 BENEFITS ENROLLMENT GUIDE
When Your Benefits EndYour benefits end on the Saturday of or followingyour last day at Amazon. If your last day at work is a Saturday, yourcoverage ends that day. If your last day at work is a Sunday or any dayMonday through Friday, your coverage ends thefollowing Saturday.If you are paying premiums to cover eligibledependents, those payments will stop on the lastday of the pay period that falls on or after yourlast day at Amazon.Are Changes Allowed Duringthe Year?You can make changes to some of your benefitelections during the year if you have a QualifyingChange in Status, such as marriage or the birthor adoption of a child. Any event that changesyour legal marital status or your or your spouse’semployment status would also qualify.For the full list of qualifying life events, visit theBenefits Enrollment Tool and review the Amazon.com Section 125 plan document.Please note: You have 60 calendar days startingon the date the event occurred to make changesto your benefit elections. To make a change, login to the Benefits Enrollment Tool or contact theBenefits Service Center at 1-855-331-9745.What Happens If You Missthe Enrollment Deadline?If you are a new associate and you take noaction, you will be automatically enrolledin Basic Life and Accidental Death andDismemberment (AD&D) Insurance andMedical/Prescription Drug coverage. Yourcoverage for Basic Life and AD&D Insurancewill start 30 days after your date of hire.Your coverage for Medical/PrescriptionDrug coverage for ITS associate only willstart 90 days after your date of hire. Youreligible dependents will not have Medical/Prescription Drug coverage.APRIL 1, 2017 – MARCH 31, 2018 PLAN YEAR 05
Enrolling Is Quick and EasyGet Started:Create or Reset Your Password: From the Amazon network, go tobenefits.amazon.com.1. At the login page, click “Create or reset yourBenefits Enrollment Tool password.” From outside the network, go toamazon.ehr.com.2. On the Account Registration page, enter yourAmazon Login ID, the last four digits of yourSocial Security Number, your home ZIP codeas listed in PeoplePortal, and your birth date.Enroll:1. Enter your Amazon Login ID and your uniquepassword. If this is your first time enrollingor you have forgotten your password, see“Create or Reset Your Password.”3. On the Account Setup page, create aunique password.2. On the Welcome page, select “Get Started.” Youwill be guided through your enrollment choices.3. A s you make your elections in the BenefitsEnrollment Tool, you’ll see each benefit get addedto your cart as you go.4. Click “Checkout” to complete your enrollment andprint your confirmation page.Questions?If you have questions, visit the Benefits Enrollment Tool (benefits.amazon.com from the Amazon network;amazon.ehr.com from outside the network) or call the Benefits Service Center at 1-855-331-9745.06 2017–2018 BENEFITS ENROLLMENT GUIDE
Health BenefitsMedical and Prescription Drug CoverageOnce you’re covered, you pay nothing for preventive care services providedby an in-network provider, like an annual check-up, immunizations, andcertain health screenings.For other medical services and prescription drugs, you will pay the full costuntil the total you’ve paid reaches a certain amount. This amount is calleda deductible. After you meet the deductible, you will pay just 10% of thecost for most care you receive from providers in the plan’s network.Your Medical and Prescription DrugCoverage Starts Automatically 90 DaysAfter Your Date of HireIf you want Medical and Prescription Drug coveragejust for yourself You don’t have to do anything. We’ve already signedyou up for this benefit, and Amazon will pay yourpremiums (for ITS associate only)! Your coverage willstart 90 days after your date of hire.If you don’t want Medical and Prescription Drugcoverage for yourself You have to tell us you want to decline coveragebefore the coverage starts (within your 30 dayenrollment window, which begins 60 days after yourhire date).If you want to add eligible dependents to yourcoverage You have to tell us within your 30 day enrollmentwindow, which begins 60 days after your hiredate. If you miss this deadline, you can add eligibledependents only if you have a Qualifying Change inStatus or during annual Open Enrollment.Remember, Amazon pays premiums for yourcoverage, but you must pay to cover any eligibledependents with paycheck contributions that arededucted from your pay. To see how much coveragewould cost for eligible dependents, see page 3.The Health Savings Medical Plan is anHSA-qualified planThis Health Savings Plan qualifies for use with aHealth Savings Account (HSA), but does not comewith an HSA. You can choose to open an HSA on yourown and use it with this plan. If you’re interested in anHSA, talk to your bank or other financial institution.Medical Advice LineYou and your family have access to Amazon’sMedical Advice Line at 1-877-995-2696 –24 hours a day, 7 days a week. The Medical AdviceLine can connect you to a doctor.Doctors are available around-the-clock to resolvemany of your medical issues and prescribemedication – and you don’t even have to leave home.You can speak with a doctor who can: Diagnose an illness Recommend treatment Prescribe short-term prescriptionsThe cost to speak with a doctor is much lessthan the cost to visit an urgent care facility oremergency room. The benefit is covered as anyother office visit. All office visits are subject toyour annual deductible, copays/coinsurance, andout-of-pocket maximums.APRIL 1, 2017 – MARCH 31, 2018 PLAN YEAR 07
Health Savings Plan - Premera Blue CrossThe Premera Blue Cross Health Savings Plan is a high-deductible health plan. When you receive care or prescriptiondrugs, you have to meet the deductible before the plan starts paying. If you cover one or more dependents on this plan,the entire family must meet the deductible before the plan covers a share of the cost. It can be met by one individualor the entire family in combination. After that, you will pay 10% of the cost for most in-network care and prescriptiondrugs. You don’t pay for preventive services, such as annual exams or immunizations — the plan pays 100%.Health Savings Plan Summary – What You PayPLAN BASICSOut-of-network coverage*FAMILY PLANNING/MATERNITY CARE**YesNeed referral to see a specialist? NoWho pays first?You pay 100% of cost untilyour deductible is metDeductibleFor medical andprescription drug expenses: 1,500/employee 3,000/employee spouse/domestic partner or child(ren) 4,500/familyType of deductible***CombinedAnnual out-of-pocketmaximum(including deductibleand coinsurance)For medical andprescription drug expenses: 3,000/person 6,000/employee spouse/domestic partner or child(ren)( 3,000/person max) 9,000/family( 4,500/person max)Preventive care(plan pays 100% in-network)Retail (30-day supply)10% after deductibleMail order (90-day supply)10% after deductibleOUTPATIENT MEDICAL SERVICES**In-network:10% after deductibleOut-of-network:*30% after deductibleInfertility treatment(up to 15,000 lifetimemaximum benefit)EMERGENCY MEDICAL SERVICESAmbulance(travel to nearest hospitalwhere treatment canbe obtained)In-network:10% after deductibleOut-of-network:*10% after deductibleEmergency roomIn-network:10% after deductibleOut-of-network:*10% after deductibleUrgent care visitIn-network:10% after deductibleOut-of-network:*30% after deductibleMISCELLANEOUS SERVICESChiropractic visit(20 visits maximum perplan year)In-network:10% after deductibleOut-of-network:*30% after deductibleOutpatient rehabilitation(physical, occupational, andspeech therapy, 60 visitsmaximum per plan year)In-network:10% after deductibleOut-of-network:*30% after deductibleAlternative care benefit(licensed massage therapist,licensed acupuncturist services,18 visits maximum per plan year)In-network:10% (deductible waived)Out-of-network:*10% (deductible waived)Transgender surgeryIn-network:10% after deductibleOut-of-network:*30% after deductibleOutpatient surgeryApplied Behavioral Analysis(ABA) TherapyIn-network:10% after deductibleOut-of-network:*10% after deductibleINPATIENT HOSPITAL SERVICESMedical Care Outside theUnited StatesIn-network:10% after deductibleOut-of-network:*10% after deductiblePrimary care office visitSpecialist office visitMental healthoutpatient visitIn-network:10% after deductibleOut-of-network:*30% after deductibleSubstance abuseoutpatient visitInpatient admission(room and board andother charges related toa hospital stay) Prenatal/maternityhospital birth and delivery 0PRESCRIPTION DRUGS08Prenatal/maternity care –office visitIn-network:10% after deductibleOut-of-network:*30% after deductible2017–2018 BENEFITS ENROLLMENT GUIDE* Subject to allowed amounts. If an out-of-network provider charges morethan the allowed amount, you may have to pay the difference. Please go tothe Benefits Enrollment Tool for the applicable Summary Plan Description.** To the extent the visit or any services provided during the visit constitutepreventive care, the plan pays 100% and you pay 0.*** For deductible definitions see page 18.
Prescription Drug Plan - Express ScriptsYou are automatically enrolled in the pharmacy planwhen you are enrolled in the Premera Blue CrossHealth Savings Plan. Your prescription drug coverageis managed and administered by Express Scripts.See the Health Savings Plan Summary on theprevious page for more information about what youpay under Prescription Drug coverage.Express Scripts provides access to a nationwidenetwork of pharmacies, as well as mail order andspecialty pharmacy services through Accredo.Your costs are based on the types of drugs youpurchase and where you buy them. For moreinformation visit express-scripts.com/amazon.Ways to Save on Prescription DrugsYou pay for your prescription based on the typeof drug you’re taking. Tier 1 drugs are the leastexpensive and Tier 3 drugs are the most expensive.Here are the three basic types of prescription drugs G eneric (Tier 1): These are lower cost alternativesto brand-name drugs. They are just as effectiveas brand-name drugs and must meet the samefederal quality and safety requirements as theirbrand name counterparts. Ask your doctor if ageneric alternative is right for you. P referred brand-name (Tier 2): These drugs arepreferred based on their safety, effectiveness, andcost. These are generally brand-name drugs thatdon’t have generic substitutes. N on-preferred brand-name (Tier 3): These arebrand-name drugs for wh
Jan 30, 2017 · amazon.ehr.com. Enroll: 1.eEr notyur Amazon Login ID and your unique password. If this is your first time enrolling or you have forgotten your password, see “Create or Reset Your Password.” 2. On the Welcome page, select “Get Started.” You will be guided through your enrollment choices. 3. As you make your elections in the Benefits
