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Website requirements checklistThis checklist sets out how Departments might meet publication scheme anddisclosure log requirements under the Right to Information Act 2009 (RTI Act)and Ministerial Guidelines made pursuant to the Act. The checklist alsocontains guidance on how Departments might also meet the requirements ofInformation Privacy Principle (IPP) 2 and 5 under the Information Privacy Act2009 (IP Act).NOTE: When developing the relevant web content the checklist should be used withreference to the relevant sections of the RTI and IP Acts and the ‘Ministerial Guidelines:Operation of Publication Schemes and Disclosure Logs Under section 21(3) andsections 78, 78A and 78B of the Right to Information Act 2009’ located ct/publication-schemes

Right to InformationCriteriaMore informationIs Right toInformationlinked from thehomepageIs there textexplaining Rightto Information?YN Example of standard text:The Queensland Government has made a commitmentto provide access to information held by theGovernment, unless on balance it is contrary to thepublic interest to provide that information.The Right to Information Act 2009 create as link tolegislation (RTI Act) and the Information Privacy Act2009 create as link to legislation (IP Act) aims tomake more information available, provide equal accessto information across all sectors of the community, andprovide appropriate protection for individuals' privacy.The right to information gives you the right to access andamend information held by public sector agencies inQueensland, unless there is a good reason for it not tobe provided. You have a right to access your personalinformation held by government under the InformationPrivacy Act 2009. You have a right to access personaland non-personal information held by governmentunder the Right to Information Act 2009.This legislation replaces the former Freedom ofInformation Act 1992.Are links to theRTI Act and IPAct tml/inforce/current/act-2009-013Is there a link tothe governmentgateway onRight toinformation?Government gateway link to be included in theRight to information page.Is there aheading ‘Howdo I d.gov.au/righttoinformation

Right to InformationCriteriaMore informationAre each ofthese optionslisted under‘How do Iaccessinformation?’ PublicationschemeDisclosure logAdministrativeaccessContactingagency for furtherinformationAre theredetails abouthow to lodge anaccess/amendmentapplicationunder RTI andprivacy?Information about process, costs, timeframes,application forms and review rights could beprovided here.Are there linksto thegovernmentapproved formsfor makingaccess andamendmentapplications?Links should be provided to the approvedgovernment forms for access and amendment ofinformation formsYN

Administrative AccessCriteriaDoes thewebsite mentionAdministrativeAccessarrangementsand the typesavailable?Are formaladministrativeaccessschemes listed?Are there linksto formaladministrativeaccessschemes?Are there detailsabout how aperson canaccessinformationadministratively?More informationYN

Requirement for a publication schemeUnder section 21 of the RTI Act 1, an agency must publish a publication schemesetting out the classes of information the agency has available and terms onwhich it will make the information available. The agency’s publication schememust comply with any guidelines published by the Minister.The Minister has issued guidelines 2 for the purposes of section 21(3) of theRTI Act and these should be referred to when developing and operating thepublication scheme.Publication SchemesCriteriaMore informationIs the PublicationScheme easilyaccessible from thehomepage?12Is the standard textused to introduce thePublication Scheme?The standard text is: Our publicationscheme describes and categorisesinformation routinely available from thedepartment. It has been developed togive the community greater access toinformation held by government.Are the terms on whichinformation is availableincluding anyapplicable chargesdisclosed?Agencies are required to set out termsand conditions for making informationavailable, including any charges unders21(1)(b) of the Right to Information Act2009.(refer MinisterialGuidelines: Charges)Where an agency intends to provideaccess to information free of chargethen this could be included with thestandard text describing publicationschemes.Are the sevencategories ofinformation covered inthe PublicationScheme?The seven categories are: About Us,Our Services, Our Finances, OurPriorities, Our Decisions, Our Policies,Our Lists.YN other than an excluded entityMinisterial Guidelines: Operation of Publication Schemes and Disclosure Logs Under section 21(3) andsections 78, 78A and 78B of the Right to Information Act 2009. publication-schemes

Publication SchemesCriteriaIs there information ineach category of thePublication Scheme?(refer MinisterialGuidelines: Publicationscheme classes ofinformation and keycriteria for inclusion in apublication scheme)More informationYN1. About us (Who we are and what wedo)Agency information, location andcontacts, constitutional and legalgovernance2. Our services (The services we offer)A description of the services offeredby the agency, including advice andguidance, booklets and leaflets,transactions and media releases3. Our finances (What we spend andhow we spend it)Financial information relating toprojected and actual income andexpenditure, tendering, procurementand contracts.4. Our priorities (What our priorities areand how we are doing)Strategyandperformanceinformation, plans assessments, inspections and reviews5. Our decisions (How we makedecisions)Policy proposals and decisions.Decision making processes, internalcriteriaandprocedures,consultations6. Our policies (Our ngourfunctionsresponsibilitiesandforand7. Our lists (Lists and registers)Information held in registers requiredby legislation and other lists andregisters relating to the functions ofthe agency, including datasets

Publication SchemesCriteriaMore informationDoes the publicationscheme webpageprovide a statementabout how to obtainaccess to information inan alternative format?Example text: Some of the documentson this site are currently only availablein pdf format. Should you be unable toread these documents please contactthe (insert contact) and we willendeavour to meet all reasonablerequests for an alternative format of thedocument.(refer MinisterialGuidelines: Providinginformation available onwebsite in an alternativeformat)Are people told how tomake a complaint wheninformation is notavailable from thePublication SchemeYN (refer MinisterialGuidelines: Making acomplaint)Is someoneresponsible for keepingthe Publication Schemeupdated?(refer MinisterialGuidelines: Reviewingand maintaining apublication scheme)It is important to have a senior orexecutive level officer who isresponsible for the publication schemeand any administrative accessarrangements.

Requirement for a disclosure logA disclosure log makes information disclosed to an applicant under the RTIAct available to a wider public audience. Under section 78B of the RTI Act,an agency maintaining a disclosure log must ensure it complies with theguidelines as published by the Minister.Disclosure LogsCriteriaYNIs there a disclosure logon the website? Is the disclosure logeasily accessible fromthe homepage? For example, Our disclosure logprovides details of documents releasedin response to RTI applications, wherethey do not contain the applicant’spersonal information. It contains adescription of the information releasedand, where possible, a link to therelevant documents. Are application detailsrecorded in thedisclosure log?Section 78 – departments must includethe following information about theapplication in the disclosure log,including details of the informationbeing sought and date the applicationwas made. Are there anydocuments in thedisclosure log?If no RTI applications have beendecided, or the only document releasedcontains the applicant’s personalinformation, there will be no documentsto go in the disclosure logs. Where documents havebeen accessed by theapplicant and do notcontain the applicant’spersonal informationhave the appropriatedetails been included inthe disclosure log?Section 78 – departments must includein the disclosure log as soon aspractical after the applicant access thedocument Is there appropriate textdescribing thedisclosure log?More information Copy of the document Applicant’s name If document sought by was for thebenefit by an entity other than theapplicant, the name of the otherentity.

Are documents linkeddirectly into thedisclosure log? Where a document isnot publishedelectronically aredetails identifying thedocument and how toaccess it provided? If documents areprovided in pdf form,are there details onhow to request theinformation in analternative format?Alternative formats may include: printedcopies, xls, csv, doc or rtx

Privacy complianceThe privacy principles in the IP Act set out rules for the management ofpersonal information. These principles include:IPP 2 which requires that, when the agency collects personal information, ittakes reasonable steps to make the individual whose information is collectedaware of factors including why it is being collected,any legal authority for its collection; andanyone to whom it will be given.IPP 5 which requires the agency to take all reasonable steps to ensure that aperson can find out its management of personal information; and if requestedwhat type of personal information it holdsfor what purposes; andwhat an individual should do to obtain access to a document containingpersonal information about that individual.PrivacyCriteriaYNDoes the websitemention privacy? Is there a link to aprivacy page in thefooter of the website? Is there informationavailable on howpeople can access theirpersonal information? Is there informationabout how people canseek to have theirpersonal informationamended? Is there information onthe agency’s privacypolicies andprocedures?More informationAgency-wide compliance with theprivacy principles can be assisted byhaving clear policies and proceduresabout personal information and privacywithin the agency.

PrivacyCriteriaMore informationAre there details of thekinds of personalinformation held by theagency?YN Is there informationabout how to make aprivacy complaint?Good complaints procedures cangreatly increase the chances ofresolving a privacy complaint. Is there a collectionnotice included with anyemail addresses listedon the website?For example, a department mightprovide an email address for an internalwork unit so individuals can contactthem directly with an enquiry. Is there information inthe privacy statementabout collection ofpersonal information onthe website?For example, cookies may collectpersonal information about visitors tothe website. Are there contactdetails for someone inthe agency who amember of the publiccan talk to aboutprivacy? Is there an accessibledocument with clearlyexpressed policies onpersonal informationmanagement?

Model information architecture 3This model illustrates how an agency might arrange their Right to informationcontent on their agency website, and the link from agency websites to the whole-ofGovernment content available under the www.qld.gov.au/righttoinformation URL.3Department of Premier and Cabinet published Guideline: Right to Information Publication SchemesPublishing requirements and guidelines for agency websites

Website wireframes Main site-wide navigation content navigation Right to information page title How do I access information?

The Queensland Government has made a commitment to provide access to information held by theGovernment, unless on balance it is contrary to the public interest to provide that information.Publication scheme