OmniDocs Content Services (ECM)

Transcription

OmniDocsContentServices(ECM)

Newgen OmniDocs Contextual Content Services (ECM)Newgen's OmniDocs Contextual Content Services (ECM) product suite enables end-to-endmanagement of enterprise content, from origination to disposition. The product suite connectscontent and processes with context and enables organizations to go digital.ECM offers smart tools to capture content from multiple sources, manage it in a secure centralizedrepository, and make information accessible across content-centric processes. It offers flexibility toaccess or deliver content via mobile and cloud, creating a highly connected and digital workplace.Furthermore, it helps enterprises mitigate business risks by ensuring compliance with variousregulatory requirements and securing business business-critical information.The Need for ECMHigh volume ofmismanaged contentLack of compliance withvarious regulationsCritical business dataremains hidden in contentDifficult to store and managepaper-based documentsInability to find the rightcontent at the right timeLack of a single interface foraccessing content

Newgen OmniDocs Contextual Content Services (ECM)Newgen OmniDocs c ProcessCaseManagementAutomationORCHESTRATEMultiple DevicesDevices & ChannelsData Document QualityAnalyzerAnalyst RecognitionA "Visionary" in Gartner MagicQuadrant for Content ServicesPlatforms, Q4 2020“Strong Performer” in theForrester Wave: ECM ContentPlatforms , Q3 2019EnterpriseSearchARCHIVECloud Storage& Multiple FormatsSTORECAPTUREContentIntelligence

Newgen OmniDocs Contextual Content Services (ECM)OmniDocs ECM Suite and its singandStorageProcessOrchestrationRecordsand FilesArchivalInformationDelivery

Newgen OmniDocs Contextual Content Services (ECM)Content Capture and ExtractionOmniDocs ECM suite offers a host of imaging, capture, and data extraction tools that enableorganizations to capture content generated across multiple channels and content sources.OmniScan Production-grade batch scanning solutionthat enables users to capture high-volumeenterprise content and convert it intoactionable data Identify and extract complex data formatswith advanced recognition technologies,such as OMR, ICR, barcode recognition,MICR, and more Enhance data extraction accuracy bylearning from processed documents Digitize paper-based processes anddocuments for easy processing andmanagement Scan documents from any device via built- Enable faster data extraction withautomated interfaces and ensure dataaccuracy by verifying unrecognized andrecognized datain apps and web interfaces, and in anyformat using pre-defined documenttemplates Leverage pre-configured document types Enhance scanned images with document Extract information from large volume ofquality analyzer (DQA) technologyto enable quicker implementationdocuments across various businessprocesses Scan documents in any format using pre-defined document templates Gain insights into various stages of theextraction journey with web-based reports Compress and transform content whileimproving quality Capture content securely throughauthentication and role-based access Ensure standardization and providedetailed audit trails through uniforminformation management policiesOmniXtract Leverage a "no-code” interface for definingdifferent document layouts acrossmultiple processes

Newgen OmniDocs Contextual Content Services (ECM)Content Processing and StorageEnable effective management of documents with content-centric workflows, a well-integratedcontent repository, a document viewer, intuitive search, and annotation capabilities.Content Management Stream videos seamlessly with theintegrated streaming engine Manage content with capabilities includingannotations, versioning, check-in/checkout, and online/offline document access Connect disparate content sources andrepositories for federated contentmanagement Track activities at the document and folderlevel with comprehensive reports andaudit trailsEnterprise Search Search information with advanced and Organize documents per business needsand get a personalized view of content Collaborate with stakeholders usingdocument and folder-level notes andannotations Maintain confidentiality and integrity ofrecords with secured access to content perthe defined security guidelines Manage digital assets, such as videos andaudio files, through easy acquisition,classification, storage, retrieval, and export View multiple document types, includingJPG, TIF, BMP, GIF, image PDF, PNG, ICO,and HTMLintuitive search capabilities, such as fulltext, index-based, folder, and documentsearch, as well as auto suggestions,faceted search, hit highlighting, and more Filter through search results usingdynamically created facets based onentities, keywords, dataclass, location, etc. Sort through connected repositories andcontent management systems with thefederated search capability Search for documents and records,including audio and video files, or socialmedia posts

Newgen OmniDocs Contextual Content Services (ECM)Intelligent Document ClassificationDocument-centric Workflows Auto-classify documents based on Enable faster processing of documentsstructural features (layout-baseddocument classification), textual features(content-based document classification),or both Enhance classification accuracy withtrainable, machine learning technology Enable accurate document classificationand categorization with a languageagnostic technique Automate linear workflows for documentprocesses, such as maker-checker andapproval/ rejection Collaborate and verify documentscollected from multiple data sources Maintain a central library for businessprocess-related documents Create and train new classification modelsusing a low code model training tool(CognIT)Process OrchestrationStreamline content across the enterprise by leveraging Newgen's OmniFlow Intelligent ProcessAutomation (BPM) product suite. Manage document-centric processes, from the point of contentorigination to the final output, while interfacing with multiple enterprise applications and systems.Intelligent Process Automation Create responsive web applications using Configure complex business rules throughsimple if-else logic and decision matriceswith a no-code web interfaceeasy point-and-click configuration options Monitor activities with personalized Model processes with a user-friendly, web-based drag-and-drop process designerdashboards, drill down information forroot cause analysis, and make informeddecisions based on historical trends Facilitate real-time collaboration forprocess designing, simulation, and otherrelated activitiesRobotic Process Automation (RPA) Enable end-to-end automation with RPA Design and manage semi-structured tocompletely dynamic processes withsupport for both design-time and run-timecase management capabilitiesand BPM on a single platform Mimic human actions in the studio toconvert them into an executable script

Newgen OmniDocs Contextual Content Services (ECM) Ensure continuous monitoring of botprocesses or work steps through the RPAcontrol center Discover operational inefficiencies byusing heatmaps to visually identify processbottlenecks, delayed activities, anddemand spikes Design RPA automation sequences forweb, file, and Excel automationProcess Insights Set up complex real-world businessscenarios using the no-code web interface Get insights into the historicalperformance of processes through avisualization dashboard to track keyperformance indicators (KPIs) Predict the impact of real-life strategic andtactical changes by simultaneouslyrunning multiple scenarios based ondifferent what-if conditions for optimizingcosts and process KPIs, as well asanalyzing different scenarios beforedeployment Optimize resource utilization with system-based recommendations to reduce costsand meet service-level agreements (SLAs)

Newgen OmniDocs Contextual Content Services (ECM)Record and File ArchivalComply with regulatory and governance policies for long-term archival of physical and electronicrecords with Newgen's Record Management System. The system is certified by DoD 5015.2, VERS,and by the National Records and Archives Authority (NRAA) of the Sultanate of Oman.Records ManagementSocial Records Management Manage electronic records and physical Manage social media records acrossfiles from generation to disposition andkeep track with extensive reports andaudit trailsFacebook, Twitter, LinkedIn, and othersocial channels Archive social records with defined Comply and adhere to regulatoryrequirements and internal recordmanagement policiesretention and disposition policies, as wellas classification schemes Access information by searching through Trigger actions, such as verification,disposition, and more, according todefined record policies Ensure secure access to records withvarious social media conversation threads Enable specialized handling of socialmedia content for size optimization andscalabilityassigned rights for search and retrieval Apply comprehensive search on fileplan,electronic, and physical records Ensure business continuity by managingvital records Preserve company knowledge andfacilitate e-discovery and legal holdsEnterprise Content Archival Enable rule-based archival of e-mails fromMicrosoft Exchange and Lotus Notes email servers Archive documents and forms fromSharePoint libraries Compress (up to 90%), archive, anddistribute reports across the organization Allow users to instantly search andretrieve reports in real-time

Newgen OmniDocs Contextual Content Services (ECM)Information DeliveryBreak information silos by seamlessly delivering contextual content to employees and teamsworking on different business processes and systems. Newgen's OmniDocs ECM suite easilyintegrates with other business applications, tools, repositories, cloud storage systems, andcustomer communication platforms. The suite allows for easy access and delivery of content,within and outside the organization.Devices and Access ChannelsCustomer CommunicationManagement (CCM) Systems Make content available to employeesacross the organization through multipledevices and channels, such as e-mail, web,and moreEnterprise and ProductivityApplications Access content through on-premise andcloud-based business applications, such asFinacle, SAP, and others Allow workers to access, edit, and managedocuments through productivityapplications, such as Microsoft Office 365,Google Drive, and SharePoint, viaOmniDocs ECMCloud Content Storage andRepositories Maintain a backup of enterprise contentby storing the content on cloud andleveraging OmniDocs adaptors forAmazon S3, Azure Blob, Hitachi ContentPlatform, and Hadoop Distributed FileSystem Create, manage, and distribute customercommunications by streamlining the flowof content from OmniDocs to a CCMsystem

Newgen OmniDocs Contextual Content Services (ECM)OmniDocs ECM on MobileOmniDocs ECM on CloudNewgen offers a broad range of ECM featureson mobile, enabling business users to:Newgen's ECM suite, deployed on cloud, is acost-effective alternative to traditionaldocument management. The ECM cloudapplications enable a seamless flow ofcontent across the organization, allowingusers to access content anytime-anywhere. View, search, download, upload, e-mail,and delete documents "on the fly" Enable an enhanced user experience asthe system intelligently optimizes audioand video content for mobile devices Ensure fool-proof disaster recovery Start with a minimal investment and scale Download documents on mobile devicesfor reading in no-connectivity zones andensuring offline usagethe ECM application with a pay-as-you-gomodel Break silos and enable a seamless flow of Share documents on various socialchannels, such as Facebook, Twitter,WhatsApp, and moreinformation across geographicallydispersed teams Comply with enterprise-grade SLAs andmajor security and regulatory standards Provide support for streaming video filesthrough Amazon CloudFront, in case ofAWS S3

Why NewgenOmniDocs ECM Suite? Ensure end-to-end management ofenterprise content from digitization,storage, orchestration to archival Improve customer experiencethrough faster and personalizedresponses by accessing the rightinformation at the right time Enhance productivity throughdelivery of contextual content toworkers beyond the boundaries ofworkplace“ Golomt Bank has been usingNewgen's ECM platform sinceJuly 2017 and it has reallyhelped us during COVID-19.We have been able tomaintain business continuitydespite the work from homesituation. All the documentsthat we require are availableanywhere, anytime.”Battsengel OidovDirector IT,Golomt Bank Ensure compliance and documentsecurity through standardization,security by design, and robustrecords managementAbout NewgenNewgen is a leading provider of low code digital automationplatform. Globally, successful financial institutions, insurance, Get better ROI by making a one-time investment in ECM andleveraging it across multiplebusiness systems and applicationsgovernment, and shared services organizations rely onNewgen's industry-recognized products and applications-tomanage their processes (BPM), content (ECM), andcommunications (CCM)-for connected operations. Fromcustomer onboarding to service requests, from loans anddeposits to underwriting, and many more, Newgen's industryapplications transform business-critical operations with agility. Improve efficiency and ensuresmarter decision-making throughintelligent content classificationNewgen's cloud-based platform enables digital transformationinitiatives for superior customer experience, optimized costs,and improved efficiencies.For more details, visit www.newgensoft.com Build "fit-for-purpose" ECMapplications per business needsFOR SALES QUERY DIALWRITE TO USinfo@newgensoft.comMay, 2021AMERICAS: 1 (202) 800 7783CANADA: 1 905 361 2824AUSTRALIA: 61 290 537 174INDIA: 91 11 40773769APAC: 65 3157 6189MEA: 27-11-461-6497EUROPE: 44 (0) 2036 514805

Forrester Wave: ECM Content Platforms , Q3 2019 Content Intelligence Security S T ORE ORCHESTRATE ARCHIVE C APTURE OmniDocs ECM Application Design Workflow Engine Robotic Process Automation Case Management Simulator Multiple Devices Data Extraction Do