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STATE OF MARYLANDDEPARTMENT OF HUMAN SERVICESSOCIAL SERVICES ADMINISTRATIONOFFICE OF ADULT SERVICESPRE-PROPOSAL CONFERENCEINVITATION FOR BIDS (IFB)IN-HOME AIDE SERVICESIFB NUMBER SSA/IHAS-21-001-SWEDNESDAY, MAY 5, 20211:00 P.M.(Remotely via Google Meet)Maryland Department of Human Services31 West Saratoga StreetBaltimore, Maryland 21201PRESENT FROM MARYLAND DEPARTMENT OF HEALTH:HENRY THORSTRATENDEBORAH WILBURNDORINDA ADAMSRUFUS BERRYSANG KANGGREG SESEKARETHA ECTOR

2VENDORS PRESENT:PATSY JONES, A Better Alternative Nursing AgencyAL SIMONS, Specialty Care ServicesCHRISTINA ABANGE, Love One Home HealthcareROBIN PEAKE, First Light Home CareELIZABETH WEGLEIN, Elizabeth Cooney Personal CareJOSEPH EDJOA, Candid Home Healthcare ServicesALYSON PROCTOR, Abraham HealthcareABIODUN ONABIYI, Abraham HealthcareALLISON KELLY, Days Ahead In-Home CareEZRA LULANDALA, Compassionate Home Nursing CareE. NAWANKOCLARICE WOOD, Home Helpers Home CareBIANCA THOMPSON WISE, Home Helpers Home CareMARY CERVENY, Visiting AngelsREBECCA SHIPE, Visiting AngelsGLADYS WALLACE, Blessing Home HealthcareDEBBIE DAVISASHLEY HOWE, Comfort KeepersDEPINA HODGE, Comfort KeepersDESCHELL COLLINS, SHORE UP! Inc.DEBBIE JAY, ProCare Home HealthEILEEN MCLAUGHLIN, Right at HomeGODFREY ESOCHAGI, Dependable Services GroupAble HealthcareJASON HAFER, Home Centris HealthcareJESTINA JALLOH-JAMBORIA, Shalom Nursing CareLEKEL EBB, Well Managed CareRoyal Home CareOLAYINKA AKERELE-OLUFIDIPE, Crown HillsAJAY GANDHI, Capital Home CareIDRIS ABOLURIN, Kadris Health Care ServicesDAVE RILEY, Always Best Care (ABCUC, LLC)P-B Health Home Care AgencyPAMELA MCMICHAEL, Trustworthy Staffing SolutionsGRACE BASSEY, Trustworthy HealthcareMICHELLE ADDISON, Wellsprings Home Health CareRITA PACH, First Choice HealthTIANA WOODBRIDGE, Karen for KidsAKIN AFOLABI, Precious Hearts Companion CareALEXANDRA BOURSIQUOT, Nurses for Care, Inc.REPORTED BY: DEBORAH B. GAUTHIER, Notary Public

31P R O C E E D I N G S2MR. THORSTRATEN:All right.It's 1:05.I3have started recording this meeting already.Good4morning.5the In-Home Aide Services Invitation for Bids.6is Henry ThorStraten, and today we will present7information about the IFB, and we will also try to8answer any questions that you may have concerning this9IFB.Welcome to the pre-proposal conference forMy namePlease note that this conference is being10recorded and being transcribed by Hunt Reporting11Company.12and the name of your company for the record.13transcript of this conference will be available on14eMaryland Marketplace Advantage and also added to the15DHS website.16identifying yourself during roll call or asking a17question after being called on, so that everyone can18hear during the meeting.19with introductions.20and let them introduce themselves.21everyone in the meeting attendee list.When asking questions, please state your nameAPlease keep yourself muted unlessLet's begin the conferenceI will begin with the DHS StaffThen I will call onAgain, I amHUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)

41Henry ThorStraten.2I am the Procurement Officer for this solicitation.3Dorinda Adams, will you introduce yourself please?4I'm am part of DHS Procurement, andMS. ADAMS:Certainly.Thank you, Henry.5Hello everyone.6of the Office of Adult Services, which is part of the7Social Services Administration within the Department.8Thank you.910I'm Dorinda Adams.MR. THORSTRATEN:I am the DirectorThank you.will you introduce yourself please?11MR. SESEK:Thank you, Henry.12everyone.13Services, Office of Adult Services.14Programs Manager.I serve as theThank you.MR. THORSTRATEN:16MS. WILBURN:Okay.Deborah Wilburn.Good afternoon everyone.17name is Deborah Wilburn.18and the In-Home Aide Program Specialist.19everyone.20MyI'm the Program SupervisorMR. THORSTRATEN:AAG.Good afternoonGreg Sesek here from the Department of Human1521Greg Sesek,Okay.She will be joining us.Nice to meetAretha Ector is anI'm not sure she's hereHUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)

51yet.Aretha, are you with us yet?2(No response.)3MR. THORSTRATEN:4in a little bit.5Okay.She'll be joining usKenneth Jessup.MR. JESSUP:Good afternoon everyone.My6name is Kenneth Jessup.7the Hiring Agreement Program, Department of Human8Services.910Thank you.MR. THORSTRATEN:You're welcome.RufusBerry.11MR. BERRY:12is Rufus Berry.13here at DHS.1415I am the Program Manager forGood afternoon everyone.My nameI'm also from the Procurement OfficeMR. THORSTRATEN:Okay.And Sang Kang may beOkay.Now I'm going towith us.16(No response.)17MR. THORSTRATEN:18call on the rest of the attendees, since there are so19many of you, which is great.20one representative of each organization needs to speak21at this time.Please be patient.OnlyPlease state your name and the name ofHUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)

61your organization and give a quick description of the2type of service that you provide, like a sentence or3two.4read the list.Okay.5I'm going to need to turn to the side toSomeone from Home Helpers.MS. WISE:I am Bianca Wise with Home Helpers6Home Care of Baltimore.We provide nonmedical in-home7care, private duty one-on-one.8comprehensive approach with personal emergency response9devices.We also provide aWe also provide meal delivery service and10daily wellness checks as well to support seniors in the11community.121314MR. THORSTRATEN:Thank you.Mr. or Ms.Christina.MS. ABANGE:Hello.Hi.My name is15Christina Abange.16One Home Healthcare.17home care agency, so we do provide skilled nursing18services and non-skilled (indiscernible) assistance.19We do companionship; we do respite care; and we do PT,20OT; and also we do wound care services.21I am the Nursing Director of LovedWe are a medical and nonmedicalMR. THORSTRATEN:Thank you.Mr. Al Simons.HUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)

71MR. SIMONS:Hi.My name is Al Simons.2the managing member for Specialty Care Services.3an RSA Level 3 agency, and we provide services4throughout the Montgomery County, Maryland area.567MR. THORSTRATEN:Thank you.MS. KELLY:Hi.9companion care services.1213Someone fromI''m Allison Kelly.from Days Ahead In-Home Care.11We'reDays Ahead In-Home Care.810I'mI'mWe provide personal andWe are a Level 1, and we'relooking to get our skilled nursing.MR. THORSTRATEN:Thank you.Ms. AshleyParker from Comfort Keepers.MS. PARKER:Hi.My name's Ashley.I'm with14Comfort Keepers, and we provide in-home care services15for seniors and disabled adults here on the Eastern16Shore, and we provide companion care, personal care,17and medication management.18MR. THORSTRATEN:192021Thank you.Someone fromBlessing Home Care.MS. WALLACE:is Gladys Wallace.Hi.Good afternoon.My nameI'm from Blessing Home Care.HUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)I'm

81the General Director.We are an RSA Level 3.We're2joint commission accredited.3Montgomery County, Washington County, Cumberland, Anne4Arundel, and Baltimore for the past seven years.5wound care, companionship, and also personal care6services.We've been servicing7MR. THORSTRATEN:8B. Wise from Home Helpers Home Care.9spoke, so only one person from each organization needs10to speak, so I'll move on to Ms. or Mr. D. Collins for11Shore Up.12MS. WILBURN:Thank you.We doI also have aThey alreadyHenry, I have in the chat,13Deschell Collins, Project Director from SHOREUP! Inc.,14and they offer residential services.15home aide services that includes personal care, chore16services, and respite care.1718MR. THORSTRATEN:Thank you, Deborah.Jay with ProCare Home Health.19(No response.)20MR. THORSTRATEN:21They provide in-Okay.Ms. EileenMcLaughlin.HUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)Debbie

91MS. MCLAUGHLIN:Good afternoon everybody.2My name is Eileen McLaughlin, and I'm with Right at3Home.4license through Level 2.5services under the IHAS Contract in many areas across6the State, and I am representing Washington County,7Frederick County, Carroll County, and Howard County,8Maryland today.We are licensed through -- we have an RSA910Nice to see you all.MR. THORSTRATEN:Thank you.And I havesomeone just listed in their e-mail address --1112We are currently providingTHE REPORTER:I'm getting a lot of feedbackfrom somebody.13MR. THORSTRATEN:Okay.14the e-mail just listed as Godfrey.15MR. ESOCHAGI:Yes.I have someone inGood afternoon.My name16is Godgrey Esochagi.17Group, and we provide services in the elderlies' homes18throughout Baltimore.19past 20 years.2021I'm from Dependable ServicesWe have been in business for theMR. THORSTRATEN:Thank you.Ms. HeatherHartman.HUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)

101(No response.)2MR. THORSTRATEN:34Okay.We'll move on toAble Healthcare.ATTENDEE:This is (indiscernible).I'm the5Director here at Able Healthcare.6residential staffing services, in-home companion and7respite care as well out of the -- well, mainly the8Baltimore, Maryland area.910MR. THORSTRATEN:ALLISON:11Healthcare.12the Baltimore area.131415Hi.We are -- we offerAbraham Health.This is Allison from AbrahamWe are an in-home aide service agency inMR. THORSTRATEN:Thank you.Someone from CHNursing Care.MR. LULANDALA:This is Ezra Lulandala with16Compassionate Home Nursing Care, and we are a Level 217RSA, and we also have an RSA-Other, which provides18complex care as well as physical therapy throughout19Frederick and the Baltimore area.2021MR. THORSTRATEN:Thank you.Mr. Jason Haferwith HomeCentris.HUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)

111MR. HAFER:Yes.My name is Jason Hafer.2I'm with HomeCentris Healthcare.3with five offices across the State, in addition to4Medicare-certified skilled home help and visiting5primary care functions throughout the State as well.6Thank you.78MR. THORSTRATEN:We have a Level 2 RSAThank you.Ms. JestinaJalloh-Jamboria.9MS. JALLOH-JAMBORIA:Hi.My name is Jestina10from Shalom Nursing Care.11and non-skilled services in the State of Maryland.12cover basically PT, OT, aide services, respite care in13Maryland.1415We do provide both skilledWeThank you.MR. THORSTRATEN:You're welcome.Ms. Junewith Visiting Angels.16MS. SHIPE:Hi.I'll be speaking for17Visiting Angels.I'm Rebecca Shipe, one of the Nursing18Managers.1920 years of experience.20State of Maryland, as well as an office in D.C.,21Medicaid certified, and a current vendor for bothWe are currently a Level 2 RSA, and we haveWe have three offices in theHUNT REPORTING COMPANYCourt Reporting and Litigation SupportServing Maryland, Washington, and Virginia410-766-HUNT (4868)1-800-950-DEPO (3376)