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FLIGHT ATTENDANT TRAINING MANUALPREFACEavatar airlinesPR.1Revision: A01-Apr-2021APREFACE1PrefaceMANUAL COMPLIANCE14 CFR 119.43(b)(1), 119.43(c), 119.49(a), 121.133(a), 121.135(a)(1), 121.135(a)(2), 121.135(a)(3), 121.135(a)(4),121.135(b)(1), 121.135(b)(2), 121.135(b)(3), 121.135(b)(4), 121.135(b)(6), 121.135(b)(25)(i), 121.135(b)(26),121.135(c).The policies and procedures contained in this manual have been established to ensure compliance with regulatoryrequirements and provide Company personnel with the information necessary to conduct their duties andresponsibilities with a high degree of safety.TAvatar Airlines (the “Company”, “Company’s”,”Avatar”) Flight Attendant Training Manual (FATM) has been prepared inaccordance with, and in reference to, 14 CFR 121.133(a), 121.135(a)(1), 121.135(a)(2), 121.135(a)(3), 121.135(a)(4),121.135(b)(1), 121.135(b)(2), 121.135(b)(3), 121.135(b)(15), 121.135(b)(16), 121.135(b)(26), 121.135(c) and willinclude other information or instructions as necessary relating to Flight Attendant TrainingIt should be noted that additional CFRs are referenced throughout this manual to satisfy the primary regulatoryrequirements, including applicable interfacing with Company policies and procedures. Although the goal of AvatarAirlines is to define specific policies and procedures within a certain Chapter or Section of our Manual, it should beunderstood that there may be other Chapters, Sections and/or manuals that interface with a specific policy orprocedure that need to be referenced to ensure the regulatory requirements are satisfied.Avatar Airlines Principal Base of Operations is: Avatar Airlines, Inc. 20283 State Road 7, Suite 400, Boca Raton, FL33498. 14 CFR 119.47, OpSpec A001Avatar Airlines will conduct all operations as a direct carrier, only in common carriage per 14 CFR 119.5(g), 119.5(h).The IPTM has been prepared for the use of Company personnel in the performance of their duties. 14 CFR 121.133(a),121.135(a)(1)Revisions to the FATM will be issued in a timely manner to ensure all information therein is current and correct.Avatar Airlines will maintain at least one complete copy of this manual at its principle base of operations.Communication with respect to this Flight Attendant Training Manual (FATM) should be e-mailed to:Operations Control flightops@avatarairlines.com2ORGANIZATION2.1 Organizational Structure14 CFR 121.365(a), 121.365(b), 121.369(a)Position titles are assigned to divisions, which are the departments where their primary duties and responsibilities areperformed. Coordination and cooperation between all departments is required in order for the organization to operate inan effective and efficient manner. Actual duties and responsibilities can sometime cross these departmentalboundaries.For further detail refer to COM Chapter 1 - Organization2.2 Position Descriptions14 CFR 119.65, 119.67, 121.133(a), 121.135(b)(2)The Position Descriptions are intended to define the qualifications, duties and responsibilities for each job title providing anunderstanding for the individual as well as for others. They will not cover every specific duty but generally outline theobjective of the individual and their place within the organization. Individuals are responsible to perform all duties as definedthroughout Avatar Airlines Manual System as they apply to their particular position.For further detail refer to COM Chapter 2 - Position Descriptions

FLIGHT ATTENDANT TRAINING MANUALavatar airlines3PREFACEPR.2Revision: A01-Apr-2021ADOCUMENTATIONIn accordance with regulation, Avatar Airlines maintains a Technical Documentation management system that controlsboth Company generated publications, and other controlled documents such as manufacturer manuals, governmentpublications, drawings, etc. The system controls the approval, publication, distribution, revision and any associatedprocesses to assure current and accurate information availability to the persons who need it. The system is detailed inCompany Manual System (CMS). Avatar Airlines manuals as a collective group define an interrelated system ofpolicies and procedures. So information required by any one individual may be found in various individual manuals.3.1 Document RevisionsManual revisions may be required due to regulatory changes, self-disclosures, technology changes, operationalchanges, organizational changes, or any of a multitude of factors. It is important that during the revision process all ofthe requirements of the Publication Procedures Manual (PPM) are followed to assure a coordinated outcome compliantwith regulation and the Operations Specifications, that there are no unintended consequences, and that any interfacesare addressed.For further detail refer to PPM Chapter 5 - Document Revision3.2 Document Distribution14 CFR 121.133(a), 121.133(b)The Technical Publications department maintains a master copy of all company, aircraft, engine, manufacturer, andother manuals necessary to support the airline operation. All manuals are published in the English language. Thesystem that controls the distribution, of controlled documentation is referred to as Company Manual System (CMS). Itincludes a database and tracking system to know the current approved manual holders; those provided sign-on andpassword electronic access; copies of the current manuals and all previously approved versions; the documentationsupporting revisions to the manuals; a system to track revision distribution; and the Technical Publications web page.Avatar Airlines Web page is the preferred source of current publications as update is easily accomplished and there isno delay as In the case of hard copy distribution.For further detail refer to PPM Chapter 6 – Document DistributionFor access to Company Manual website go to: cms.avatarairlines.com4FORMSForms are effective in controlling a process, gathering information, documenting a record, or providing instruction.Avatar Airlines maintains forms on a company website with both active (fill in on line) and inactive copy's.Forms are accessed by department and are separated by active and inactive. A master list will show all of the formsavailable.For access to Forms go to: cms.avatarairlines.com5DEFINITIONS & ACRONYMS14 CFR 1.1, 1.2A comprehensive list of the most widely used Definitions or Acronyms used in Company Manual System (CMS) islocated at:For access go to PPM Definitions & Acronyms

FLIGHT ATTENDANT TRAINING MANUALavatar airlines1.1CHAPTER 1 TOCCHAPTER 1 TOCRevision: A01-Apr-2021AChapter 1 TOCCHAPTER 1 - THE ROLE OF DISPATCHER TRAINING .1.11. TRAINING OBJECTIVES . 1.12. TRAINING OVERVIEW . 1.23. AUTHORIZED TRAINING FACILITIES . 1.33.1 Remote Training Site Authorization . 1.33.2 Training Aids . 1.34. COURSEWARE AND REFERENCE MATERIALS . 1.35. CATEGORIES OF TRAINING AND DEFINITIONS . 1.45.1 Training Program . 1.45.2 Categories of Training . 1.45.3 Definitions . 1.46. PREREQUISITE TO TRAINING . 1.600

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FLIGHT ATTENDANT TRAINING MANUALCHAPTER 1 - THE ROLE OF INFLIGHT TRAININGavatar airlines1.1Revision: A01-Apr-2021ACHAPTER 1 - THE ROLE OF INFLIGHT TRAININGChapter 11INTRODUCTION14 CFR 121.401(a)(1), 121.401(a)(2), 121.405(b), 121.405(d)The purpose of this manual is to provide a standardized course of training for Avatar Airlines Flight Attendants. Includedare general guidance, curriculum, curriculum segments, modules and elements which ensure that Flight Attendants aretrained and qualified for operations under Part 121 of the Code of Federal Regulations and the FAA issued OperationsSpecifications.Avatar Airlines will maintain the facilities and personnel required to carry out the training prescribed in this manual, andwill maintain the records necessary to demonstrate compliance with training and regulatory requirements.This manual contains the FAA approved Flight Attendant Training Program, and provides detailed guidance for thetraining of all Avatar Airlines Flight Attendants. It will be the responsibility of each manual holder to familiarizethemselves with the contents of this manual and keep their personal manual up-to-date as revisions are furnished.The Avatar Airlines Flight Attendant Training Program is an FAA approved document. FAA approval is documented byuse of the approval stamp on each of the List of Effective Pages. Avatar Airlines training forms are included in Chapter11 of this manual. Training forms may not be changed or modified without specific FAA approval in accordance with theprocedures outlined in this manual.The Flight Attendant Training Program is revised by means of a revision to this manual. Revisions are generated byAvatar Airlines Technical Publications and submitted to the assigned Flight Standards District Office (FSDO) forapproval. Any changes recommended by the FAA will be incorporated by the Manager of Inflight Safety and are subjectto 14 CFR 121.405(e).Avatar Airlines will obtain FAA approval for any training program required for air carrier operations. FAA approval will bebased upon the substance of the proposed program, methods and procedures, related courseware, available trainingaids, and instructor qualifications. While the FAA in this process is evaluating courseware, it is not required to beapproved by the Administrator.Avatar Airlines will submit to the FSDO any required documents, outlines, training programs, or revisions meeting therequirements of 14 CFR Part 121, Subpart N to ensure each Flight Attendant is trained to perform the assigned duties.After such approval, in writing, from the Administrator is obtained, Avatar Airlines may conduct the training.2TRAINING OVERVIEW14 CFR 121.401(a)(2), 121.401(a)(3)The Flight Attendant Training Program was developed to comply with Code of Federal Regulations and provides ameans of stating policies, procedures and training requirements concerning cabin personnel. The Flight AttendantTraining Program also provides training personnel the necessary information, training material, examinations, formsand instructions to guide and assist them in the proper performance of their duties.This manual complies with guidelines and training requirements as set forth in CFR Part 121 and appropriate subparts,as well as guidance from the 8900.1.Avatar Airlines will provide and keep current, for each airplane type, the appropriate training materials, examinationsand forms, and instructions and procedures for conducting all required training and checks.Avatar Airlines Flight Attendants will receive training utilizing the modules contained in this approved training program.3TRAINING OBJECTIVES14 CFR 121.433(a)The Flight Attendant Training Program is designed to train Avatar Airlines Flight Attendants in the appropriate aspectsof Avatar Airlines flight operations. The objective is to ensure that Avatar Airlines Flight Attendants will have theknowledge necessary to execute appropriate airline operations. No one shall serve as a Avatar Airlines Flight Attendantunless they have satisfactorily passed all aspects and elements of this training course.

FLIGHT ATTENDANT TRAINING MANUALavatar airlines4CHAPTER 1 - THE ROLE OF INFLIGHT TRAINING1.2Revision: A01-Apr-2021AMANUAL OWNERSHIP AND RESPONSIBILITYThe Director of Flight Operations is responsible for the quality of the Flight Attendant Training Program and the InflightSafety Training Manual. The Director of Flight Operations, and the Manager of Inflight Safety as his designee have theprimary responsibility for the development and content of the Inflight Safety Training Manual. This delegation ofauthority will be accomplished in writing. The Manager Inflight Safety will coordinate with the Manager of TechnicalPublications to ensure the Inflight Safety Training Manual is administered in accordance with the Avatar Airlinesmanual system.It shall be the responsibility of the Manager of Inflight Safety to distribute the Flight Attendant Training Program andensure compliance with current Code of Federal Regulations. The Manager of Inflight Safety will be responsible toensure all issued Inflight Safety Training Manual revisions are properly approved and issued.5MANUAL AND TRAINING STRUCTUREThe training events in this manual are divided into curricula, curriculum segments, modules and elements. Thecurricula segments follow a normal and logical training flow, and instructors are required to follow curriculum segment,module and element guidance to ensure standardized instruction. Modules may be included in more than onecurriculum segment and that training module will be placed in that curriculum segment. The Introduction Section of thismanual contains guidance applicable to all training programs contained in this manual.6MANAGEMENT ADMINISTRATION14 CFR 121.401(c)Inflight Safety Training Instructors are authorized to administer Competency/Proficiency Checks. They must completethe training module for the Inflight Safety Training Instructor curriculum segment. Check Flight Attendant Inflight Safetymust complete Check Flight Attendant Inflight Safety training before giving any checks required by this manual. Theymust maintain currency to retain their position.Avatar Airlines Management and Instructors qualified to teach subjects in Avatar Airlines operations, maintenance,dispatch and scheduling, or management training programs may teach e

SLC.1 SAFETY COMMITMENT LETTER FLIGHT ATTENDANT TRAINING MANUAL avatar airlines SAFETY COMMITMENT LETTER Safety Commitment Letter To: The Employees of Avatar Airlines We regularly