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JOB DESCRIPTIONDirector of Contracting and PerformanceJob ProfileJob TitleDirector of Contracting and PerformanceResponsible toChief Officer, Brent, Harrow and Hillingdon CCGsAccountable forDeliver the CCGs’ required strategy and outcomes through robustcontract negotiation and in year performance management for allcontracts across a portfolio in excess of 1.7bnDevelop the contracting approach as CCGs move away fromtraditional NHS contracts to a capitation funded, integrated caremodelLocationLondon - Harrow and Marylebone RoadBandVery Senior Manager (VSM)Job SummaryReporting to the Chief Officer for Brent, Harrow and Hillingdon CCGs, the Director ofContracting and Performance works as a member of Executive Teams of the BHHFederation and the CWHHE Collaborative to deliver the CCGs’ strategic aims through highquality contracting and performance management.The Director of Contracting and Performance holds overall responsibility for the followingportfolio: Develop an overarching contracting strategy that interprets and incorporates CCGcommissioning intentions and QIPP Plans, supporting delivery of transformation andservice redesign initiatives. Lead on all contracting activity as part of key relationship management, performancemanagement and risk management role working with a wide range and variety ofNHS including Foundation Trusts. Lead all provider management services; ensuring providers deliver to agreedcontracts and to financial, quality and performance requirements. Work with the Director of Strategy and lead on the development of new contractingmodels to support the move to Whole Systems Integrated Care. Work collaborativelywith Senior Team members and champion the ethos of a clinically led commissioninggroup.
Direct management and leadership across a range of teams and contracts ofinfluence across the CCG’s, including and not limited to all major acute, communityand mental health contracts.Key activities and responsibilitiesRole Specific Responsibilities/key activities-To lead the contract portfolio across North West London, with a combined value inexcess of 1.7 bn, on behalf of the 8 CCGs.This includes:- Support of the development of commissioning intentions, and advise how these canbe successfully negotiated into contracts- Develop the contracting strategy in response to the commissioning intentions- Develop negotiation strategies for each contract- Manage the contracting round process- Lead contract negotiation teams- Achieve signed contracts within timescales and financial envelopes- Manage the in-year contract governance process- Ensure the realisation of negotiated benefits and expected outcomes- Manage contracts within the agreed financial envelopes- Manage provider performance against all national and local targets- Liaise with CSUs who lead on out of area contracts for the CCGs to ensure thatthey are robustly negotiated and managed and that NWL CCG intentions arereflected in contracts and delivered- Provide professional leadership, technical advice and support to the devolvedcontracting and performance staff within the CCGs Provide a robust performance management function to monitor, sustain and improveprovider performance against agreed national and local targets. Specifically, this willinvolve:- Ensure that all providers sustain delivery against all relevant national standards- Provide peer support and constructive challenge to providers regardingperformance and offer benchmarking data as appropriate- Identify early warning of risk against national targets supported by defined triggersto enable early intervention as appropriate- Provide expert support in the development of Pressure Surge Assurance, planninge.g. winter planning, and identify risk in regard to specific providers to supportsystem management by CCGs for acute, community and mental health providerswithin NWL;- Manage the winter assurance process for acute, community and mental healthproviders- Ensure that an appropriate action plan is developed and implemented in responseto risk identified by the Pressure Surge Assurance process Work with the Director of Transformation and Strategy, lead the development of newcontracting models to support the move to Whole Systems Integrated Care. Ensure the contractual portfolio promotes integrated commissioning and furtherstrategic developments like Shaping a Healthier Future. Lead the development of the contracting and performance directorate throughsharing best practice and knowledge of markets/industries to inform and improve the
contracting and market management function and promote best practice. Lead on the commissioning of London Ambulance Services across London, onbehalf of all London CCGs. Responsible for ensuring the CCGs are aware, and stay up-to-date with, nationaland regional developments in commissioning and ensure they take steps to respondas required. Ensure that the CCGs have, and promote the relevant policies which meet NHS andstatutory requirements. Ensure robust mechanisms for continuous operational and business improvementprocesses are in place. Proactively engage and build relationships with the CCGs, provider trusts and keystakeholders. Act as a full member of the CCG Executive Management Teams. Manage, motivate and inspire team members, investing time in their development. Build and maintain an effective and functionally flexible team and provide effectiveline management to direct reports. Lead by example in order to engender behaviours that give consistent expression tothe CCGs’ values and to ensure C&P staff behaviours reflect these values. Promote a learning culture that encourages the use of initiative and supportspersonal and team development through team and individual performance appraisaland review, evaluation and evidence-based examples of good practice. Build effective relationships with colleagues at all levels through open communicationand constructive feedback. Proactively manage poor performance, grievance and disciplinary issues in asensitive and professional manner. Develop a continuous performance improvement culture and systems so thatimproved outcomes are pursued and any underperformance is tackled in aproportionate, timely fashion. Actively support the development of individuals and the team through appraisal,personal development planning, coaching and mentoring. Work in partnership with others and as part of cross directorate teams to deliversuccessful outcomesEquality and Diversity Promote Equality, Diversity and Inclusion in employment practices and leadershiprelationships
This post is subject to the terms and conditions of employment of Brent CCG. This is not an exhaustive list of duties; staff are therefore required to undertake anyother duties commensurate with the grade and in line with the requirement of thispost. Confidential information may be accessed at times and all staff must ensure that thehighest level of confidentiality is maintained at all times. All staff must comply with the Staff Code of Conduct. Senior Managers must alsocomply with the NHS Code of Conduct for Managers, based on the Nolan principlesof public accountability. Membership of a professional body in order to practice (e.g. NMC registration fornursing staff) is a requirement of some roles, for those staff it is a conditionprecedent of employment to maintain membership of such a professional body.Individuals are also responsible for complying with the relevant professional body’scode of practice. This job description is subject to change from time to time, in discussion with the postholder.
Person Specification – Director of Contracting and PerformanceAll managers employed on the VSM framework are expected to display the competenciesand behaviours as outlined in the NHS Leadership Framework.Knowledge Executive Director level experienceExcellent leadership skillsProven and significant leadershipexperienceExpert knowledge of NHS contracts andthe contract management processExpert knowledge and experience ofmanaging contracting rounds and thesuccessful negotiation of contractsSignificant experience of successfulperformance and activity riskmanagement and improvementExtensive change managementexperience at a senior managementlevelExperience of delivering transformationthrough contractsKnowledge of clinical procurement,including public procurement rules andEU processesExtensive experience of providerperformance management andimprovement and continuing careKnowledge of system-wide working incomplex and politically sensitiveenvironmentsPeople Skills Ability to work confidently with ChiefExecutives and other senior individualsacross a range of NHS and non-NHSorganisations including FoundationTrusts, teaching hospitals, localauthorities and the voluntary and socialenterprise sectorsDemonstrable ability to createconstructive teams.Extensive experience of matrix workingand influencing groups of staff fromvarious parts of the organisation.Leading a large workforce successfully,To lead by example and engender asense of purpose and vision within theoverall context of the organisation’sobjectivesSpecialist Skills Exceptional communicator, able tocreate impact and demonstrateproactive relationship awareness.Understanding of the dynamics withina business arena and balance againstpolitical environment.Senior Management and leadershipskills from a breadth of disciplinesComprehensive understanding ofcontracting and performance strategyand processesExperience of clinical procurement?External Impact Leadership oversight of the NHScommissioning system in London anda proven ability to work withstakeholders Experience in managing system-wideservices that impact on largepopulations Exceptional negotiator with highlydeveloped influencing skills to supportand facilitate agreements across arange of stakeholders
Support creativity and innovation withinstaff groups at all levelsDecision Making Ability to make difficult and challengingdecisions that support strategic aims andlong term visionDemonstrate sound judgement andflexibility across a range of complexissues that affect providers across NorthWest London and a population of 1.9mCreative Thinking/Innovation Ability to think creatively andimplement innovation for thecontracting and performancedirectorate and the CCGs in generalValues and BehavioursoooooooooooDemonstrable commitment to and focus on quality, promotes high standards toconsistently improve patient outcomesDemonstrate appreciation and acknowledgement of the range and complexities ofdiversity: self awareness in terms of emotional intelligence, biases and personaltriggers;Cultural competence – cultural sensitivity and awareness.Demonstrably involves patients and the public in their workConsistently puts clinicians at the heart of decision makingValues diversity and difference, operates with integrity and opennessWorks across boundaries, looks for collective success, listens, involves, respectsand learns from the contribution of othersUses evidence to make improvements, seeks out innovationActively develops themselves and othersSelf-awareness in terms of emotional intelligence, biases and personal triggerswith cultural sensitivity and awarenessDemonstrable commitment to partnership working with a range of externalorganisationsSkills and capabilitiesoooDynamic personality with the ability to build trusted stakeholder relationships andwide support networks.Strong external communication skillsAbility to create concise and insightful communications for dissemination to allstakeholder groups.ExperienceoEvidence of successful working across whole organisational teamsQualificationsoooEducated to Masters level in relevant subjectEquivalent level of experience of working at Board level in a specialist area.Significant evidence of continued professional development
management and improvement Extensive change management experience at a senior management level Experience of delivering transformation through contracts Knowledge of clinical procurement, including public procurement rules and EU processes Extensive experience of provider performance management and improvement and continuing care
