Willis Towers Watson 2020 Compensation Survey Launch - Wtwco

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Willis Towers Watson2020 Compensation Survey LaunchSingapore12-March 2020willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.

Today’s SpeakersKar Ning, HoPractice Leader,Rewards Data & Software,SingaporeKurt TanConsultant,Rewards Data & Software,Singaporewillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.Nariah IsmailConsultant,Rewards Data & Software,Singapore2

Housekeeping Today’s webinar is being recorded. We will be able to share a link with you after theevent ends. We welcome you to revisit the content and share it with your colleagues. All dial-in participants will be muted to enable the speakers to speak withoutinterruption. Please note that the audio for this event will be streamed via the webinar platform andyou need to have your speakers on or headphones plugged in to hear the content. Questions can be submitted via the Q&A chat box on your screen and we will addressthese over email after the webinar. There will be also be a live polling session where you can cast your vote.willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.3

TODAY’S AGENDA1.STEPPING INTO Y20202.DRIVING SOLUTIONS THROUGH DATA3.SEAMLESS PARTICIPATION ENABLED WITH TECH4.CONSISTENT & RELIABLE JOB-MATCHINGMETHODOLOGY5.TOP 5 HR PRIORITIES IN Y2020willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.4

01.STEPPING INTOY2020willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.5

BUSINESS OUTLOOKY2020 Business Outlook Projection – SingaporeGiven the recent COVID-19 outbreak, organisations in Singapore are expecting worsebusiness performance as compared to the initial projection made few months ago.4%4%10%12%10%68% of companies63%33%68%62%35%61%63%28%26%60%30%surveyed are expectingnegative financial impact onbusiness performance31%1%2017 Q1Better2018 Q32019 Q1Same / No Change2019 Q3Worse2020 Q1(Based on datacollected in lateNov/Dec 2019)2020 Q1(Revised based on datacollected fromCOVID-19 PulseSurvey in lateFeb 2020)Source: Willis Towers Watson 2020 Q1 Salary Budget Planning Preliminary Report – Singapore, Willis Towers Watson COVID-19 Readiness Pulse Survey – Singaporewillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.6

BUSINESS OUTLOOKY2020 Business Outlook Projection – Other MarketsAs the outbreak continues to spread across the globe, major markets are also expectingnegative impacts on business results4%4%10%12%1 in 3 companies10%57%63%68%62%61%63%76%60%in the United States ofAmerica are expectingmoderate or largenegative impact inbusiness results thenext 6 monthsIn Hong Kong,More thantwo-thirds33%2017 Q1Better35%2018 Q328%2019 Q1Same / No Change26%2019 Q330%2020 Q1(based on datacollected in lateNov/Dec 2019)31%42%24%1%1%SingaporeUnitedStatescompanies holdnegative marketsentiment to last overthe next quarterHongKong(Based on COVID-19 Pulse survey conductedin late Feb/early Mar 2020)WorseSources: Willis Towers Watson 2020 Q1 Salary Budget Planning Preliminary Report – Singapore, WTW Singapore COVID-19 Readiness PulseSurvey, WTW USA COVID-19 Survey – Variable Compensation Implications, WTW Hong Kong COVID-19 Pulse Surveywillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.7

TALENT OUTLOOKY2020 Hiring Outlook – SingaporeRecruitment remains relatively stable year over year with a 6% of companies citingreduction in headcount due to automation, outsourcing or use of contingent workers.Recruitment plan in Singapore in the next 12 months21%73%6%AddMaintainReduceTop 3 Functions for Recruitment in the next 12 months2019 Attrition Rates - Singapore11.20%1 Sales (56%)4.0%2 Information Technology (40%)3 Engineering (32%)VoluntaryInvoluntarySource: Willis Towers Watson 2020 Q1 Salary Budget Planning Preliminary Report – Singaporewillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.8

Poll Question –Are there plans to adjust yourorganization’s sales targets in view ofthe negative business outlook?A. Yes, we have adjusted our sales targetsB. Yes, we are considering making adjustmentsto our sales targetsC. No, we have no plans to adjust our salestargetswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.9

SALARY INCREASE TRENDSSingapore Salary Increase Trends Over The Last 2 DecadesPast epidemic outbreak showed that such event does not have direct impact on salaryincrease level, except during the global financial crisisSalary increaselevel was notgreatly affected asmarket recoveredstrongly shortlyafter the SARSoutbreak%8.0Crippled economycaused workers’pay to be stunted.Salary increaselevel was reportedto be the lowest75% of companiessurveyed do notplan to adjust theirsalary incrementbudget6.04.02.0Salary Increase0.020002001200220032004SARS Outbreak20052006200720082009201020112012Global Financial Crisis20132014201520162017201820192020COVID-19 OutbreakSource: Willis Towers Watson COVID-19 Readiness Pulse Survey – Singaporewillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.10

STEPPING INTO Y2020The world of work is fundamentally changing ECONOMIC CHALLENGES causingde-layering, downsizing, restructuring, merger and acquisitionactivity and constant changesCHANGING WORKFORCES(demographics, older workers,generational differences)Increasing INFLUENCE OF THEDIGITAL on most aspects of workAdvances in technology is enablinggreater use of ANALYTICS AND AIIncreasing GLOBALCOMPETITION, with increasinglabor cost pressureFREQUENTCHANGES INSKILLSREQUIREDWAR FORTALENT andlaboravailabilityconcernsPACE OF CHANGE hasdramatically increasedSOCIAL MEDIA is changingemployee expectationswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.11

02.DRIVINGSOLUTIONSTHROUGH DATAwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.12

SURVEYS & SOLUTIONSOur Global PresenceOur market data covers more than 110 countries globally across 40 industriesAsia PacificGB and Western Europe AustraliaBangladesh*Brunei*Cambodia*ChinaHong w Zealand*PhilippinesSingaporeSouth KoreaSri inlandFranceGermany North AmericaIreland Italy Luxembourg Netherlands NorwayPortugalSpainSwedenSwitzerlandUKCentral and Eastern Europe, Middle Eastand Africa Albania* Algeria Angola* Armenia* Azerbaijan* Bahrain* Belarus* Bosnia Herzegovina* Botswana* Bulgaria Cameroon Iraq* Israel Jordan* Kazakhstan *OmanPakistan*PolandQatarRomaniaRussiaSaudi ArabiaSenegal*Serbia SlovakiaSloveniaSouth zbekistan*Zambia*Zimbabwe* Canada United StatesLatin America ArgentinaBrazilChileColombiaCosta RicaDominican RepublicEcuadorEl guay*PeruPuerto RicoUruguay10,000 ParticipationsOver 45,000Jobs Reported31 million Incumbents*General Industry Plus Report available (an all-inclusive report that includes all available general industry roles PLUS industry jobs)willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.13

SURVEYS & SOLUTIONSRewards Data and Software (RDS)Our Industry ApproachINDUSTRY SPECIFICPharmaceutical &Health Sciences*FinancialServicesHigh TechConsumerProducts & RetailConstruction &EngineeringMediaReal Estate &Hospitality NewEducationLegal(Regional)New*Financial Services include Banking, Asset Management, Insurance, Reinsurancewillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.14

SURVEYS & SOLUTIONSRewards Data and Software (RDS)Our Industry ApproachINDUSTRY SPECIFICCROSS INDUSTRYArtificialIntelligence andDigital TalentPharmaceutical &Health Sciences*FinancialServicesHigh TechGeneralIndustryConsumerProducts & RetailConstruction &EngineeringMediaExecutiveReal Estate &Hospitality NewEducationLegal(Regional)New*Financial Services include Banking, Asset Management, Insurance, ReinsuranceNewSkillsVueNewStart-UpMembership* New*Only for qualified companieswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.15

DIGITAL OFFERINGDigital Products FrameworkKey trendsAutomation will result in newcombinations of work, talent,skill requirements and workrelationships.27%25%of organizationsare changing theway their jobs aredesigned to bedone by those withmore skills; set torise to 45% in3 yearsof organizationsare changing theway their jobs aredesigned to bedone by those withlower skills; set torise to 42% in3 yearsUse of free agentworkers set to risebyFTEs set toreduce fromin the next 3 yearsto 77% globally inthe next 3 years50%willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.83%16

DIGITAL OFFERINGDigital Products FrameworkOur comprehensive offerings support organisations in re-inventing your digital strategyPosition-basedPayProducts & AdvantagesHigh TechCompensationSurveyArtificialIntelligenceand DigitalTalent SurveyUnderstand market pay for corporate,industry-specific, and digital talentjobs within and across industrieswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.17

DIGITAL OFFERINGDigital Products FrameworkOur comprehensive offerings support organisations in re-inventing your digital strategyPosition-basedPayProducts & AdvantagesHigh TechCompensationSurveyArtificialIntelligenceand DigitalTalent SurveyUnderstand market pay for corporate,industry-specific, and digital talentjobs within and across industriesDigital Learn about digital talentmanagement challenges,practices and policieswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.18

DIGITAL OFFERINGDigital Products FrameworkOur comprehensive offerings support organisations in re-inventing your digital strategyPosition-basedPayProducts & AdvantagesHigh TechCompensationSurveyArtificialIntelligenceand DigitalTalent SurveyUnderstand market pay for corporate,industry-specific, and digital talentjobs within and across industriesDigital racticesReportSkillsVueLearn about digital talentmanagement challenges,practices and policiesVisualize digitalskills prevalenceand premiumswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.19

DIGITAL OFFERINGDigital Products FrameworkOur comprehensive offerings support organisations in re-inventing your digital strategyPosition-basedPayProducts & AdvantagesHigh TechCompensationSurveyArtificialIntelligenceand DigitalTalent SurveyUnderstand market pay for corporate,industry-specific, and digital talentjobs within and across industriesDigital MarketPracticeSkill-basedPayJob llsVueWorkVueLearn about digital talentmanagement challenges,practices and policieswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.Visualize digitalskills prevalenceand premiumsBreak down job throughreskilling and upskilling,redeploy and repurposeexisting rolesIdentify future skills tosupport development ofworkforce20

DIGITAL OFFERINGDigital Products FrameworkOur comprehensive offerings support organisations in re-inventing your digital strategyDIGITAL STRATEGYPosition-basedPayProducts & AdvantagesHigh TechCompensationSurveyArtificialIntelligenceand DigitalTalent SurveyUnderstand market pay for corporate,industry-specific, and digital talentjobs within and across industriesDigital MarketPracticeSkill-basedPayJob llsVueWorkVueLearn about digital talentmanagement challenges,practices and policieswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.Visualize digitalskills prevalenceand premiumsBreak down job throughreskilling and upskilling,redeploy and repurposeexisting rolesIdentify future skills tosupport development ofworkforce21

DIGITAL OFFERINGArtificial Intelligence & Digital Talent and High Tech SurveyUnderstand market pay for corporate, industry-specific, and digital talent jobs withinand across industries across 29 countriesJob Role: Predictive Analytics – Career Professional (AEM050-P3) 100,000United StatesGermanyTotal Target CompensationSingaporeHong KongChinaUnited ndonesiaSwedenSingapore salaries arerelatively competitivegloballyTurkeyTaiwanBrazilRussian es 0 0 20,000 40,000 60,000 80,000Base SalarySource: WTW 2019 Artificial Intelligence and Digital Talent surveywillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.22

DIGITAL OFFERINGArtificial Intelligence & Digital Talent and High Tech SurveyIdentify the highest paid jobsAsia PacificWhat are the highestpaid digital jobsaround the world?1. IT Architecture (Systems Design)2. Information Technology Project Management3. IS and Cyber Security DevelopmentEurope, Middle East and Africa1. IT Architecture (Systems Design)2. IS and Cyber Security Development3. Information Technology GeneralistLatin America1. Agile/Scrum Master Project/ProgramManagement2. IT Architecture (Systems Design)3. Back-End DevelopmentNorth America1. Digital Strategy2. Web Architecture3. Front-End DevelopmentSource: WTW 2019 Artificial Intelligence and Digital Talent surveywillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.23

DIGITAL OFFERINGArtificial Intelligence & Digital Talent and High Tech SurveyVisualize premiums for hot digital jobs in SingaporeAverage ofDigitalJobsIS and CyberSecurityDatabaseDesign andAnalysisNetworkPlanning ementIT Architecture(SystemsDesign)IT / ceData Scienceand BusinessIntelligenceManagerial (M2 – M3) Career Band13%12%12%7%10%9%7%Average ofDigital Jobs1%CorporateFunctions-2%-3%4%6%Professional (P3 - P4) Career Band21%9%CorporateFunctions16%14%6%0%7%4%Average ofDigital JobsSource: WTW 2019 Artificial Intelligence and Digital Talent Survey – Singapore, WTW 2019 High Tech Survey – Singapore, WTW 2019 General Industry Survey - Singaporewillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.24

DIGITAL OFFERINGDigital Transformation Practices ReportLearn about digital talent management challenges and practicesDifferentiated pay and rewards for digital talentSource: WTW 2019 Artificial Intelligence and Digital Talent survey, WTW Digital Transformation Practices Report - APACwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.25

DIGITAL OFFERINGSkillsVueA first-of-its-kind, interactive analytics platform enabling you to see the impact ofskills on pay for the digital industry.Does yourorganisation knowhow much to pay forhot digital skills?willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.26

DIGITAL OFFERINGSkillsVueA first-of-its-kind, interactive analytics platform enabling you to see the impact ofskills on pay for the digital industry.Does yourorganisation knowhow much to pay forhot digital skills?Are you aware of theskills gapsin your organisation?willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.27

DIGITAL OFFERINGSkillsVueA first-of-its-kind, interactive analytics platform enabling you to see the impact ofskills on pay for the digital industry.Does yourorganisation knowhow much to pay forhot digital skills?Are you aware of theskills gapsin your organisation?willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.Do you find it hard toachieve internal payequity with your digitalworkforce?28

DIGITAL OFFERINGSkillsVueAddress questions on skills gaps and how much to pay for hot digital skillsUnderstand the most prevalent skills by job roleData Science– Intermediate Professional100%Data ScienceGeneralistAre you aware of theskills gapsPredictiveAnalyticsin your RPythonMachineLearningSource: WTW 2019 Artificial Intelligence and Digital Talent survey, WTW Digital Transformation Practices Report - APACwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.29

DIGITAL OFFERINGSkillsVueAddress questions on skills gaps and how much to pay for hot digital skillsUnderstand the most prevalent skills by job roleData Science– Intermediate Professional100%Data ScienceGeneralistAre you aware of theskills gapsPredictiveAnalyticsin your organisation?DataEngineeringAnalytics0%Do you find it hard to achieveRPythonMachineLearningTake a holistic approach of role-based benchmarking skills-based benchmarkingDoes your organisationknow how much topay for hot digitalskills?MathematicsSkill: Hadoop120,000Market l)Career(Professional)0internal pay equitySpecialist(Professional)with your digital workforce?Source: WTW 2019 Artificial Intelligence and Digital Talent survey, WTW Digital Transformation Practices Report - APACwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.30

EXECUTIVE COMPENSATIONExecutive Compensation Data OfferingQuality data for sound executives compensation decisionsKey FeaturesGlobal Executive DataMembership - companiesthat submit data globallyenjoy exclusive benefitsBorderless dataavailable - blend dataacross countries basedon unique peer groupDisclosed Dataavailable in selectmarkets throughCustom accessFlexibility topurchase dataany time duringthe year endAdditional Benefits of Executive SurveysUnique scope factors that impactexecutive pay are collected and marketdata can be viewed by IncumbentRevenue Responsibility, CorporateReporting Level, Board MembershipMore data reported for mostsenior executive roles (GlobalGrade 18 and above)compared to all-employeessurveyCustomize result to include Board orExecutive Committee members only, andto include disclosed data for nonparticipants in select marketsCombine jobs and/or levelsto reflect the unique job roleswillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.31

PUBLICATIONSRewards Data and Software (RDS) – PublicationsOff-the-shelf products available. Participation not required!WorkforceAnalyticsCross IndustrySalary IndexPerformancePay and SalesIncentivesCompanyBenefits aphicSalaryDifferentialsSalary BudgetPlanningSurveyGuide toSeverancePolicies andPracticesGlobal yCar BenefitsBenefitsProfile andEmploymentTerms Learn more about data available on WTW Publications here.willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.32

03.SEAMLESSPARTICIPATIONENABLED WITHTECHNOLOGYwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.33

PARTICIPATION STEPSSteps and timeline to participateStep 1:ConfirmParticipationSchedule a conversation withWTW ConsultantsDecide on your participationoptions and countriesSubmit Order FormBefore Maywillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.34

PARTICIPATION STEPSSteps and timeline to participateStep 1:ConfirmParticipationSchedule a conversation withWTW ConsultantsStep 2:Prepare toParticipateStep 3:CompleteSubmissionWait for “Time to Participate”emailSubmit, validate, and finalizedata for 3 components viaWTW online data collectionportal in respective formats:Login to Data ServicesParticipation Portal Compensation on WTWData Submission Workbook Benefits Design Practices(BDP) on WTW onlinequestionnaire HR Policies & Practices(HRP) on WTW onlinequestionnairesDecide on your participationoptions and countriesDownload helpful resourcesSubmit Order FormWatch Job-Matching video orschedule a session with WTWDownload Data SubmissionWorkbook or TurnaroundFileBefore Maywillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.35

PARTICIPATION STEPSSteps and timeline to participateStep 1:ConfirmParticipationSchedule a conversation withWTW ConsultantsStep 2:Prepare toParticipateStep 3:CompleteSubmissionWait for “Time to Participate”emailSubmit, validate, and finalizedata for 3 components viaWTW online data collectionportal in respective formats:Login to Data ServicesParticipation Portal Compensation on WTWData Submission Workbook Benefits Design Practices(BDP) on WTW onlinequestionnaire HR Policies & Practices(HRP) on WTW onlinequestionnairesDecide on your participationoptions and countriesDownload helpful resourcesSubmit Order FormWatch Job-Matching video orschedule a session with WTWDownload Data SubmissionWorkbook or TurnaroundFileBefore MayApril to Julywillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.36

PARTICIPATION STEPSSteps and timeline to participateStep 1:ConfirmParticipationSchedule a conversation withWTW ConsultantsStep 2:Prepare toParticipateStep 3:CompleteSubmissionWait for “Time to Participate”emailSubmit, validate, and finalizedata for 3 components viaWTW online data collectionportal in respective formats:Login to Data ServicesParticipation Portal Compensation on WTWData Submission Workbook Benefits Design Practices(BDP) on WTW onlinequestionnaire HR Policies & Practices(HRP) on WTW onlinequestionnairesDecide on your participationoptions and countriesDownload helpful resourcesSubmit Order FormWatch Job-Matching video orschedule a session with WTWDownload Data SubmissionWorkbook or TurnaroundFileBefore MayApril to JulyStep 4:AccessReportsAccess your Compensationreports online via WTWCompensation Software –Data InteractiveAccess your Benefits DesignPractices (BDP) and HRPolicies & Practices (HRP)reports via Benefits OnlineAug to Oct**Report delivery timeline varies by industrywillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.37

PARTICIPATION STEPSChanges to Jobs in 2020Download Participant Guide from Data Services Participation Portal for moredetailsDrone OperationsE-Commerce ArchitectureAI - Computer VisionAAT120AID016AID142Natural Language ProcessingCloud Computing EngineeringBusiness Ethics and ComplianceAID144AID170AFU030DiversityContract LawRegulatory Compliance LawAHR114ALG010ALG070Tax LawE-Commerce MarketplaceALG080AMK190Customer ExperienceManagementCustomer Contact CenterTraining/CoachingRetail BuyingAMS090RBY000willistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.AMS070Retail Store Sales and Operations- Mobile Devices and ServicesCSO07038

SURVEY OPTIONSCompensation Survey OfferingCovering all employee levels and sector-specific roles, our surveys capture comprehensivemarket compensation, benefits and HR policies dataSurvey ElementsComponents andValue PropositionCompensationScope Factors: Employee location Geographic responsibilitySalary information: Base pay Guaranteed bonus Allowances Variable pay (actual andtarget) Long-term incentivesMethodology: Career bands/levels andglobal grades grouped byjob functions and disciplines(areas of specialization)Mode of DeliveryWTW CompensationSoftwareSurvey optionsStandard / Custom /Premiumwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.39

SURVEY OPTIONSCompensation Survey OfferingCovering all employee levels and sector-specific roles, our surveys capture comprehensivemarket compensation, benefits and HR policies dataSurvey ElementsComponents andValue PropositionCompensationScope Factors: Employee location Geographic responsibilitySalary information: Base pay Guaranteed bonus Allowances Variable pay (actual andtarget) Long-term incentivesMethodology: Career bands/levels andglobal grades grouped byjob functions and disciplines(areas of specialization)HR Policies andPractices Salary review and budgetpractices Compensation policies andpractices Starting salaries Variable pay Company cars Guaranteed payments, cashallowances and perquisites Education, training andprofessional development Attraction, retention andtermination Length of service awardsMode of DeliveryWTW CompensationSoftwareBenefits OnlineSurvey optionsStandard / Custom /PremiumStandard / Customwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.40

SURVEY OPTIONSCompensation Survey OfferingCovering all employee levels and sector-specific roles, our surveys capture comprehensivemarket compensation, benefits and HR policies dataSurvey ElementsComponents andValue PropositionCompensationScope Factors: Employee location Geographic responsibilitySalary information: Base pay Guaranteed bonus Allowances Variable pay (actual andtarget) Long-term incentivesMethodology: Career bands/levels andglobal grades grouped byjob functions and disciplines(areas of specialization)HR Policies andPractices Salary review and budgetpractices Compensation policies andpractices Starting salaries Variable pay Company cars Guaranteed payments, cashallowances and perquisites Education, training andprofessional development Attraction, retention andtermination Length of service awardsBenefit DesignPracticesRetirement: Defined benefit, definedcontribution or hybridschemesHealth care: Medical, dental and visionWellness: Medical check up, employeeassistance programRisk benefit plans: Death, accident, disability,critical illnessFlexible benefitsMode of DeliveryWTW CompensationSoftwareBenefits OnlineBenefits OnlineSurvey optionsStandard / Custom /PremiumStandard / CustomStandard / Customwillistowerswatson.com 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.41

SURVEY OPTIONS3 options for users to choose from to get the most of thecompensation dataStandardCustomPremiumView, download and print presentation-ready reports Export data in a variety of formats in one click Customise currencies, data elements and percentiles Design your unique group of peer companies by name or companycharacteristics i.e. industry sector/geographic location Combine jobs to mirror your internal job classifications Show your company's com

Sources: Willis Towers Watson 2020 Q1 Salary Budget Planning Preliminary Report Singapore, WTW Singapore COVID-19 Readiness Pulse Survey, WTW USA COVID-19 Survey