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JULY 2016–JUNE 2018BIENNIALREPORTEast Liberty FamilyHealth Care Center is proudto be a Health Center QualityLeader. ELFHCC achieved the bestoverall clinical performance amongall health centers, placing in the top30%, by integrating medicaldental, mental health, substanceuse disorder and patientsupport services.
A MESSAGE FROM OUR CEOSERVICES OFFEREDWikipedia defines “strategic planning” as an organization’s processof defining its strategy—or direction—and making decisions onallocating its resources to pursue its strategy.East Liberty Family Health Care Center offers whole-person primary carefor physical, emotional, and spiritual well-being, including:ChaplaincyChrist-Centered Spiritual SupportConsulting PsychiatryCounselingEvery three years, East Liberty Family Health Care Center (ELFHCC) updates and revisesa Board of Director’s-approved Strategic Plan to ensure that there is structure and focusin the manner by which the ELFHCC functions.Chronic Care ManagementCommunity OutreachComprehensive Medical and Dental Care for Adults and ChildrenDiabetes Group VisitsELFHCC has seven major categories within its Strategic Plan.They include:FacilitiesConnect Staff to MissionMarketing and CommunityEngagementCommunicationsBoard EngagementTechnologyFinancial ViabilityDrug and Alcohol Outreach and Relapse PreventionEach of these categories has Goals, Objectives, and Strategies based on a Bible verse.Our overarching strategy is to ensure that our mission is the guiding principle, rootedin scripture, and outstanding Quality Patient Care is provided to all, regardless of theirinsurance or ability to pay.ELFHCC’s Quality Outcomes consistently rank in the upper30th percentile of all Federally Qualified Health Center’sin the country, and our Patient Satisfaction Scores areconsistently ranked in the “Outstanding” category.I would like to thank our ELFHCC Board ofDirectors, Providers, and entire staff for theoutstanding care that we provide to ourpatients every day.Sincerely,Rodney B. Jones, Sr.Chief Executive Officer2EAST LIBERTY FAMILY HEALTH CARE CENTERRodney B. Jones, Sr.Healthcare for the HomelessHearing/Vision ScreeningHome Bound OutreachImmunizations/Well-Child Care VisitsLab ServicesMedical AssistanceAffordable Care Act Enrollment AssistanceBenefits Eligibility AssistanceSliding-Fee ScaleObstetrics/Gynecology Service and Prenatal CareOn-Call Physician ServicesParent/Patient/Family EducationPodiatrySame-Day AppointmentsSocial ServicesTranslation ServicesTotal Number of Unique Patients Served20169,33020179,627Total Number of Patient Visits2016201737,95238,1892016–2018 Biennial Report3
ANNUALSTATISTICSCommunity Health Centers are all nonprofit health care providers that providecomprehensive primary health care. Theycomprise the largest national network ofprimary care providers, serving more than27 million people in more than 11,000service delivery sites. In Pennsylvania, thereare more than 300 FQHC sites in rural andurban areas of Pennsylvania, with locationsin 52 of the commonwealth’s 67 counties.There are four primary characteristics thatdistinguish community health centers fromother primary care providers:Fees based on ability to pay Quality health care for all (FQHCs areopen to all and they must meet federalreporting, performance and accountabilityrequirements) Highly competent health professionalteam (FQHCs offer other services tohelp patients stay well, such as casemanagement, pharmacy, lab testing,social services and translation) Community control to ensure theyare responsive to their patient population(at least 51% of people serving on thegoverning board of an FQHC must bepatients served by the FQHC)4EAST LIBERTY FAMILY HEALTH CARE CENTERThe East Liberty Family HealthCare Center is a FederallyQualified Health Center (FQHC)and receives support throughthe Health Resources andServices Administration ofthe Department of Health andHuman Services (HRSA).Our focus is people who are uninsured,underinsured and underserved. Whenwe talk about quality measures in healthcare, FQHCs must meet federal reporting,performance and accountabilityrequirements. Patient data is collecteddaily and must be reported to HRSAannually.Patients by Income StatusPatient Visits20162017Total Unique Patients9,3309,627Total Patient Visits37,95238,189Number of Patients Who UsedMedical29,75827,005Dental5,8388,696Mental Health226562Substance Abuse205318Other Professional Services159130Enabling1,7661,478Patients by Age20162017Children (0–17)2,0502,121Adult (18–64)6,3116,379Geriatric (65 ,970Medicare7091,182Private3,0973,067Other Third Party717320162017100% and Below Poverty4,5834,436101–150% Below Poverty1,4911,794151–200% Below Poverty791247Over 200% Below /Latino844885African American5,6825,811Asian129166Patients by Race and EthnicityRacial and/or Ethnic MinorityPatients by Insurance Status2016–2018 Biennial Report5
2017 QUALITY SCORESPERFORMANCE COMPARISONAnnually, ELFHCC conductsa Patient Satisfaction Surveywhich identifies results andopportunities. An overall patientsatisfaction score of 5 isconsidered a perfect score.ELFHCC’s most recent overallscore was 4.59 out of 5.The Uniform Data System (UDS) tracks comprehensive information, including patientdemographics, to improve health center performance and operations, and reportoverall program accomplishments.Cervical Cancer Screening2017ELFHCCUDSPA UDSComparisonNational UDSComparison61.43%55.23%55.67%2017Body Mass Index Counseling for Children2017ELFHCCUDSPA UDSComparisonNational UDSComparison85.71%55.05%65.85%2017ELFHCCUDSPA UDSComparisonNational UDSComparison70.00%58.15%63.85%Tobacco Use Assessment and Counseling2017ELFHCCUDSPA UDSComparisonNational UDSComparison98.57%81.21%87.50%Appropriate Asthma Medication2017ELFHCCUDSPA UDSComparisonNational UDSComparison94.29%86.90%86.62%2017PA UDSComparisonNational UDSComparison80.83%78.57%80.72%PA UDSComparisonNational UDSComparison88.57%80.51%79.27%ELFHCC UDS 750.96PA UDSComparison 770.90ELFHCCUDSPA UDSComparisonNational UDSComparison54.29%40.50%42.02%Complete Immunizationsby Second Birthday2017ELFHCCUDSPA UDSComparisonNational UDSComparison58.57%42.75%40.24%2017ELFHCCUDSPA UDSComparisonNational UDSComparison82.84%75.43%73.97%2017ELFHCCUDSPA UDSComparisonNational UDSComparison71.25%43.04%50.71%HIV Care Within 3 Months of Diagnosis2017EAST LIBERTY FAMILY HEALTH CARE CENTERDoctors Diane Balestrino, David Hall,and Richard Zimmerman are a blessingto ELFHCC and the patients they carefor, along with all ELFHCC providers andthe quality of care they provide.PA UDSComparison100.00% 80.22%National UDSComparison84.52%OUR PROVIDERSGregory Anderson, MDPediatricsDiane Balestrino, MDFamily Practice,GeriatricsTheodore Belsches, MDInternal MedicineCharles Bemm, MDPediatricsDavid Blandino, MDFamily PracticeKrista Cooke, MDFamily PracticeDiane Balestrino, MDFamily Practice,GeriatricsMegan Crissman, PAPhysician AssistantMary Ellen Cuccaro,DMDDentistDavid Hall, MDFamily Practice,GeriatricsChildren Age 6–9 at Moderate-to-HighRisk of Cavities Who Received a Sealanton a Permanent First Molar ToothELFHCCUDS6National UDSComparison 941.97A number of ELFHCC physicians havebeen honored on The Best Doctors inAmerica list for the past several years.Developed by Best Doctors, Inc., the listrecognizes the top physicians from adatabase of nearly 40,000 U.S. doctors,who are selected by leading specialistsfrom all over the country.Access to Prenatal Care in First TrimesterCoronary Artery Disease: Lipid TherapyELFHCCUDSELFHCCUDSColorectal Cancer Screening2017Body Mass Index Counseling for AdultsTotal CostPer PatientIschemic Vascular Disease:Aspirin TherapyQUALITYPROVIDERSDavid Hall, MDMedical Director, FamilyPractice, GeriatricsAnita HusseyNurse PractitionerRichard Zimmerman,MDFamily Practice,PreventativeMedicineJoell Pavlik,RDH, PHDHPPublic Health DentalHygiene PractitionerLisa Raffensperger,RDH, PHDHPPublic Health DentalHygiene PractitionerApril Scassera, LCSWLicensed ClinicalSocial WorkerMegan Showers, LCSWLicensed ClinicalSocial WorkerLaura Styles, PAPhysician AssistantBetty Mae Tatman,CRNPPediatric NursePractitionerTheresa Tran, DOFamily Practice,Obstetrics, GynecologyJoseph Weaver, MDFamily PracticeSima Weaver, MDFamily PracticeSean Weldon, DOPsychiatryLeon Williams, DMDDental Director, DentistAmaris Yandel, DOObstetrics, GynecologyRichard Zimmerman,MD, MPHFamily Practice,Preventive Medicine2016–2018 Biennial Report7
OUR FINANCESWELCOME DR. AMARIS YANDELPatient Services Revenue20162017Government FundingFederal20162017 3.45 million 3.57 millionPlease welcome Dr. Amaris Yandel, who joined our ELFHCC family onAugust 23, 2018. Dr. Yandel specializes in obstetrics and gynecology. 1.76 million 2.9 millionLocal & State2016 29,0002017 34,047DonationsFoundations 665,1442016 312,0002017Each year, weprovide 2 million in“charity care and otheruncompensated care.”Churches and Individuals 204,8562016 254,5762017 1.4 million 1.46 millionOchiltree Endowment Fund 181,8852016 193,0672017Jackson Home Care Fund2016 59,498 61,2602017Dr. Yandel is excited to be able to give more women access toquality whole-person obstetrics and gynecology care—especiallywoman-to-woman care. Women often prefer their OB-GYNphysician to be a woman, because they share a betterunderstanding of their health and feelings.This is not the first timeDr. Yandel worked at ELFHCC.Her first introduction to our healthcenter was when she was anAmeriCorps student with theBirth Circle, prior to her firstyear of medical school.Providing care with compassion and respect, aswell as treating each patient with top-notch,quality care is at the center of Dr. Yandel’spractice. She empowers women to makehealthcare choices that focus on allaspects of their well-being: mind, body,and spirit.Health-Related Corporations 319,0862016 376,4362017Patient Care Endowment Fund20162017A native of Pittsburgh, Dr. Yandel grew up in the East Hills, where sheattended Schenley High School. From a young age, she thrived in heracademics, but also enjoyed playing basketball, running track, andbeing active in the music department. She traveled to Baltimoreto earn her undergraduate degree at Loyola University Maryland;received her medical training at Lake Erie College ofOsteopathic Medicine in Erie, Pennsylvania; and completed herresidency at Reading Health System in Reading, Pennsylvania.TotalEndowment 3.36 millionIn addition, Dr. Yandel also bringsvaluable skills to ELFHCC, includingproviding care to high-risk, pregnantpatients, and performing state-ofthe-art robotic surgeries.Dr. Yandel splits her time between ourHill District and Lincoln-Lemington officesand is accepting new patients.Financial numbers for 2016–2017 are audited and 2017–2018 are unaudited.The figures mentioned above are from the Uniform Data System (UDS). UDS is a reporting requirement for Health Resources and ServiceAdministration (HRSA) grantees, including community health centers. The data are used to improve health center performance andoperation and to identify trends over time. UDS data are compared with national data to review differences between the U.S. populationat large and those individuals and families who rely on the health care safety net for primary care.8EAST LIBERTY FAMILY HEALTH CARE CENTERDr. Amaris Yandel2016–2018 Biennial Report9
A MESSAGE FROM OURMEDICAL DIRECTORWhen I think back on ELFHCC’s 36 years ofproviding quality health care to our patients,I am often reminded of Ephesians 3:20 (ASV):Now unto him that is able to do exceedingabundantly above all that we ask or think,according to the power that worketh in us.Our Home Bound Outreachprogram provides quality servicesand continues to help some ofour most fragile patients. This iswhere we see the heart of Godreaching the most vulnerable inour neighborhoods.Our Health Center has grown from a small group of providers in thebasement of Eastminster Presbyterian Church to a four-site HealthCenter, employing approximately 90 people in varied and vital positions.I feel very thankful to witness this growth and see the many ways in whichwe have been privileged to provide quality health care to all our patients. Wehave dedicated staff with various gifts to serve our patients through our Mission.I am especially excited to welcome Amaris Yandel, DO, an obstetrician/gynecologistwho recently joined the ELFHCC staff. Dr. Yandel specializes in providing care tohigh-risk, pregnant patients and performing state-of-the-art, robotic surgeries. Thesegifts are a great asset of quality provided right in our neighborhood health centers.We have two full-time Licensed Clinical Social Workers and a Licensed ProfessionalCounselor providing behavioral health, as well as drug and alcohol counseling. ELFHCCis starting medically assisted treatment for opioid abuse that will greatly benefit ourpatients struggling with addiction issues. In addition, we have a part-time psychiatristseeing patients at our East Liberty and Lincoln-Lemington sites. This continues toexpand our Mission of whole-person care and integrate medical and behavioralhealth services.Our dental centers are staffed by two highly qualified Dentists and two Public HealthDental Hygiene Practitioners who are able to see patients independently for certaindental services.The Health Center is always looking to recruit family practice providers, especiallySpanish speaking providers for our growing number of Spanish speaking patients.Recently, a dietitian was hired toprovide our patients with informationand dietary support needs as it pertains toeach patient’s health.Dr. David Hall,Medical DirectorI am joyfully blessed to be part of thisongoing mission to serve God and continueto spread and expand medical, dental andbehavioral health services for our growingpatient population.Sincerely,Dr. David HallMedical DirectorNEW PEDIATRIC SUITEOPENS IN 2018Saturday, October 6, ELFHCC held aRibbon Cutting Ceremony to celebratethe completion and opening of its newPediatric Suite. The Pediatric Suite wasmade possible through generous grantsfrom Eden Hall Foundation, NimickForbesway Foundation and ELFHCC’sCapital Fund.A designated Pediatric Suite allows usto co-locate the pediatric team whoare currently seeing patients at separateoffices. By co-locating the pediatricteam to their own Pediatric Suite thiswill create a win-win-win situation. One,the pediatric team will be a united andorganized department. Two, this willopen up much needed space for our adultprimary care providers. Three, we will addtwo more adult medical exam roomsin order to optimize the delivery of carethroughout our Health Care facilities.This 400,000 project includessix Pediatric exam rooms, alab, a charting room a play/waiting room for thechildren and so muchmore. The kids—andparents alike—arevery pleased with thenew space.(l-r) Dr. Greg Anderson, Pediatrician andDr. David Hall, Medical Director10EAST LIBERTY FAMILY HEALTH CARE CENTER2016-2018 Biennial Report11
A MESSAGE FROM OURBOARD CHAIRPERSONBOARD OF DIRECTORSAND OFFICERSThe number one goal of everyone at the ELFHCC is to providetop-notch quality healthcare to our patients. Everything the healthcare professionals, Board of Directors, and staff does on a daily basisrevolves within that all-encompassing goal. We continuously seekways to enhance patient care, decrease wait times, and improveupon services provided to our patients. I am pleased to sharewith you so many positive changes that have occurred in thepast two years.review of the mission,value, strategic plan, andgoals of ELFHCC. We areproud to have a strong leadershipteam that carries out the strategic goalsin an inclusive manner—a leadershipteam that is structured in such a waythat it makes it realistic to accomplish thestrategic plan.In 2016, ELFHCC had an on-site visit with four reviewers from Health Resources andServices Administration (HRSA). This special visit included a thorough exploration ofELFHCC’s policies and procedures, financials, patient care, billing, accounts payable,and every other department within ELFHCC. I am proud to share with you that ELFHCCpassed the on-site review with no infractions.ELFHCC would not be where it istoday without the ever-present prayersand support of our many church partners.Most of these partners have beenbenefactors to ELFHCC for 36 years. Wepraise God for their devotion to ELFHCCand our patients. ELFHCC is equallyblessed for grants and donations fromsome of Pittsburgh’s most generousfoundations and individuals. Theirsupport has helped ELFHCC remain inthe community and serve those whoare uninsured, underinsured, andunderserved. We could not do itwithout you!Michael T. Wherry, CPATreasurerBy partnering and working together,the Board of Directors, health careprofessionals, staff, churches,foundations, and committedbenefactors make a difference in thelives of our patients and our community.David Hall, M.D.Executive OfficioA lot of hard work and excitement paid off in 2017, when ELFHCC appliedfor—and received—a grant through HRSA to open a new locationin the Hill District. This new office has been operating for a year,providing care to residents of the Hill District, Oakland, andsurrounding neighborhoods.Building on our desire to update our Health Centersand provide a warm and welcoming environmentto our pediatric patients, ELFHCC applied for andreceived grant funds through the Eden HallFoundation and Nimick Forbesway Foundation.These funds—in addition to funds from ELFHCC’sCapital/Renovation account—enabled us to opena new, dedicated Pediatric Suite in August 2018.The Board of Directors shares in the visionand future of ELFHCC, and helps to steer thetrajectory of the organization. Meeting monthly, wehave a strong commitment to set strategic direction,and we accomplish this initiative through an annual12EAST LIBERTY FAMILY HEALTH CARE CENTERKathy Mayle Towns,Board of Directors, ChairpersonKathy Mayle Towns, RNChairpersonGeorgette D. PowellVice ChairpersonStephen PaffSecretaryDiana ArmstrongRev. Etta CalvertSean ConroyAngelica CooperAbimbola ‘Abi’ O. FapohundaPastor Mark RichardsonRev. Paul E. RobertsPastor Michael SmithKristen WilsonMattie WoodsRodney B. Jones, Sr.CEOStephen P. Paschall, EsqEmeritus DirectorSincerely,Kathy Mayle TownsBoard of Directors, Chairperson2016–2018 Annual Report13
THANK YOU FOR YOUR SUPPORTWe sincerely apologizefor any errors andrecognize that the namesof deserving contributorsmay have been mistakenlyexcluded, misspelled or notreceived in time for theprinting of this report.Mr. and Mrs.Edward JohnstonDr. Eric MillerMs. Erma DaltonEast Liberty Family Health Care Center thanks our many community supportersfor their contributions January 1, 2016 through June 30, 2018.Mr. Eugene RitterMr. F. Owsen JohnsonMs. Floretta IrvinCHURCHLadies of BethanyBower HillCommunity ChurchChrist Church Fox ChapelChrist UnitedMethodist ChurchChurch of the AscensionJohn McMillanPresbyterian ChurchKen Mawr UnitedPresbyterian ChurchMt. Lebanon EvangelicalPresbyterian ChurchMt. Pleasant UnitedMethodist WomenBellefield Presbyterian ChurchOlivet UnitedPresbyterian ChurchBethel Presbyterian ChurchPittsburgh PresbyteryBeulah Presbyterian ChurchSewickley United MethodistChurch WomenDestiny InternationalMinistriesEastminster PresbyterianChurchFox Chapel PresbyterianChurchSisterhood of theHoly NativitySisters of St. Francis of TheNeumann CommunitiesSt. Paul’s Episcopal ChurchFriendship CommunityPresbyterian ChurchSt. Paul’s Episcopal Church,Episcopal Church WomenHebron UnitedPresbyterian ChurchSunset Hills UnitedPresbyterian ChurchNorthmont UnitedPresbyterian ChurchThe Open DoorGateway HealthGeorge H., Lillian S., &Mary S. Campbell FoundationMr. and Mrs.Andrew PerneskyMs. Angelica CooperMr. and Mrs. Daniel ForbeckMr. and Mrs. Frederick MillerMr. and Mrs. RoccoMs. Gail Gunst Heffner &Mr. Kenneth HeffnerMr. Samuel andThe Rev. Diana HarbisonMr. and Mrs.O’Dell MerrymanIrene C. SheaCharitable FoundationMrs. Barbara LambMr. and Mrs. David HeindelDr. and Mrs. David GeyerMr. and Mrs. George MosesMr. and Mrs. David EglestonMr. and Mrs. StalnakerMr. and Mrs. Theo &Kathy Mayle TownsDr. and Mrs. David HallMr. and Mrs. Guy PetersMr. David HampsonJohn R. McCuneCharitable TrustLovett Bookman HarmonMarks LLPMcClintock andAssociates P.C.Howard & Nell E.Miller FoundationNimick ForbeswayFoundationMs. Barbara LisivickMs. Barbara PryorMr. and Mrs. Barry McCabeMr. and Mrs. Barry LuokkalaMrs. Betty HarrisMr. & Mrs. Bill BeggsMs. Bonita YoungMr. and Mrs. AndersonMrs. Bridget ShieldsMr. and Mrs. Kevin TatmanMrs. Jean RobinsonMs. Peggy LindvigMr. David ImmonenMr. and Mrs. Harry KunzeMr. and Mrs. Steve FedorMrs. Joyce BorlandMr. and Mrs.Samuel DouglassMs. Denie PonczakDr. & Mrs. Harry NullMr. & Mrs. LN and EL PohlMrs. June ArmstrongPerry D. &Barbara Pavuk ReckerMs. Diana ArmstrongMs. Helen BraithwaiteMrs. Lois O’ConnorMr. and Mrs. Tad DonovanMr. & Mrs. Herb KolbeMr. & Mrs.Larry HochendonerMs. Diane L. YeeMr. and Mrs. HowardMorganSobol Veltum & AssociatesElfinwild Presbyterian ChurchMr. & Mrs. Chet Karas, Jr.Emsworth UnitedPresbyterian ChurchArnett Carbis Toothman, LLPDinetteUPMC Shadyside AuxiliaryMs. Christine MabonWycliffe FoundationINDIVIDUALDr. Abimbola O. FapohundaDr. and Mrs. Akin HarrisonMs. Alice KeisterMr. & Mrs.Clarence AndersonMr. & Mrs. Clark RemingtonMs. Colleen KuczinskiRev. and Mrs. Craig KephartMr. & Mrs. Dan LacekMr. & Mrs. Daniel HallerMrs. Ruth ClarkMr. and Mrs. Harold ClarkVenice Presbyterian ChurchMrs. Cheryl PolitoMr. and Mrs. Roy DorranceDr. Paul andRev. Diane ShepardMr. and Mrs. Samuel WilsonPrimary Care HealthServices, Inc.UPMC andUPMC Health PlanMs. Rose Ann TysonMr. Samuel AlbanoWaverly Presbyterian ChurchAndrew R. and Dorothy L.Cochrane FoundationMr. and Mrs.Paul SchaughencyMrs. Pauline AtkinsonMr. Douglas Ronsheim andMs. Maureen EmerlingMr. & Mrs. Charles ShirleyMr. and Mrs.Ronald McCormickMr. and Mrs. Paul HesseMrs. Jacqueline H. WilsonMr. and Mrs. Carl TemplinMr. and Mrs. Charles CwenarMrs. Becky RohlandMr. & Mrs. Ronald SmelserMs. Patricia GueninMs. Kelly SampleThe Women of St. Stephen’sWilkinsburgMassey Charitable TrustMs. Kathleen KephartMs. Anne K. Hoffman orMs. Fay H. KaneMr. and Mrs. Roger SchneiderOmowunmi ApampaMr. and Mrs. Safwat HabashiMs. Dorothy R. ReiberSymons Capital ManagementMr. and Mrs.Frank RydwanskyMrs. Alice May BurgerMr. & Mrs. Roger JacksonDr. Paula GilchristDr. and Mrs. Carey VinsonMs. Celeste RhodesMr. and Mrs. Justin JohnsonMr. Stephen Paff &Ms. Aggie LotzMr. and Mrs.Rodney B. Jones, Sr.Ms. Paula ZawadskiRichard KingMellon FoundationMs. Cecilia SimsMr. Juergen O’Neil &Ms. Julie KlooMr. Robert M. Entwisle, IIIMrs. Gretchen WoesteSecond United PresbyterianChurch of WilkinsburgMrs. Aubrey GeorgeMs. Joyce HoughMr. and Mrs. Robert RoyerMrs. Doris S. BrewtonUnity UnitedPresbyterian ChurchEAST LIBERTY FAMILY HEALTH CARE CENTERMr. M. Bradley DeanMr. & Mrs. Joshua HallMr. and Mrs. George KriegMs. Dorcus Turner14Mr. and Mrs. Joseph TurnerMr. and Mrs. David MorrisMr. and Mrs. Calvin WardThe Sandman Family Fundof the Ayco CharitableFoundationMr. and Mrs. SzymulaMr. and Mrs. William RauProvident Agency, Inc.Hampton UnitedPresbyterian ChurchMr. Judd GordonHighmarkThird Presbyterian ChurchThe Pittsburgh FoundationMr. & Mrs. Joseph McCarthyMr. George LampertMs. Donna WilkesEden Hall FoundationMs. Nancy KarrasHighland Park Care CenterMr. & Mrs. Bryan KeenerFirst Presbyterian Churchof PittsburghMr. James R. HeinrichMr. and Mrs. GoetzPittsburgh PresbyteryAllegheny County MedicalSociety FoundationMr. and Mrs. Joseph HeckelMr. and Mrs. David FrazierWhitehall UnitedPresbyterian ChurchFirst Presbyterian Churchof MurrysvilleMs. Nancy A. KirimliMr. and Mrs.Arnold GreenwaldThe Wedgwood GroupMr. and Mrs. Donald RobertsSummit FoundationMs. Winifred C. WoodlandMr. Irwin J. Dean, Jr.Mr. and Mrs. David ChouraMr. and Mrs. Bryan LawrenceFirst Presbyterian Churchof Castle ShannonMr. Harold HallMr. Jonathan MiltonMs. April ScasseraPNC Financial Services GroupHighmark HealthRev. Jonathan E. WarrenMr. and Mrs.Robert PanaguliasMr. and Mrs. Gary andLaurel Willingham-McLainMr. and Mrs. Donald AlbitzCross RoadsPresbyterian ChurchMs. Virginia CochraneMr. and Mrs. David WatsonMr. and Mrs. Bruce BarronFOUNDATION &BUSINESSMr. Dale WeisensteinAnonymousMr. & Mrs. Bruce GablerEast LibertyPresbyterian ChurchDr. and Mrs. Robert BakerMr. and Mrs. Jonathan DaleyGreentree Chiropractic& RehabPNC Charitable TrustWestminster PresbyterianChurchMs. Valerie L. GreenleeMr. and Mrs.David BrewtonPatterson Companies, Inc.Southminster PresbyterianChurchMs. Susan TodhunterMr. Charles WatkinsDr. Ann Charlotte BentleyMr. & Mrs. Dmitri &Ann ShiryTrinity EvangelicalLutheran ChurchMr. and Mrs. Gary KulbiedaMr. and Mrs. John MorganGiant EagleMr. and Mrs. Gary DursoMr. and Mrs. Robert EleyMr. and Mrs. John HarmonMr. J. Frederick & Mrs.Dorothy J. WagnerMrs. Jacqueline R. LioonMr. and Mrs. James RussMr. and Mrs. James FranzenMr. and Mrs. James McAnultyMr. and Mrs. James WelchMr. and Mrs. James PartridgeDr. and Mrs. David FergusonMs. Jane NewcomerDr. and Mrs.Charles W. BemmMs. Janet KreminDr. Jeanne HanchettMs. Jeannette DawsonDr. Jessica DiggsMr. and Mrs.Jeffrey UnderwoodDr. Kathryn AtmanDr. Mahlon RaymundDr. Michael M. BiancoDr. and Mrs. Stephen WilsonDr. Steven EvansDr. Theresa Nimick-WhitesideMs. Janet ThomasMr. and Mrs.Jeffrey RasmussenMr. and Mrs. Jim RichardMr. and Mrs. Joe IrwinMs. JoEllen Welsh andMr. Paul SabolDrs. James and Eileen BoyleDr. and Mrs. John McMichaelDrs. Vincent &Diane BalestrinoMr. and Mrs. PorterMr. & Mrs. E. P. ChristulidesMr. & Mrs. John WilliamsMr. and Mrs. John MillarMs. Laura AckermanDr. Leon WilliamsMs. Jean AckermanMr. & Mrs. Marc KnezevichMrs. Margaret RedingMrs. Maude McDowellMrs. Nancy GrunerMrs. Virginia WellmanMrs. Virginia PlavetichMs. Sandra W. LudmanMr. and Mrs. Peter MurrayDr. Sean WeldonMr. and Mrs. Phillip H. SmithMs. Stephanie SwainMr. and Mrs. R. T. BlackhamMr. and Mrs. Stephen MoskalMr. and Mrs. Ralph WeiseMr. and Mrs.Stephen PaschallMr. and Mrs.Raymond DeSantoMr. and Mrs. Stephen JonesDr. and Mrs. Steve DeFuscoMs. Carolyn GouldMr. and Mrs.Raymond HolmesMs. Cathy LucotMr. and Mrs. Reid CarpenterMs. Heidi McMichaelRev. and Mrs. Dennis OttoMs. Helen SharpeRev. and Mrs. George SteffeyMs. Irene HilaireRev. and Mrs. Gregory KronzMs. Jean MiewaldRev. and Mrs. Richard PollardMs. Jean O’Connell JenkinsRev. and Mrs. William JacksonMs. Joan W. KeadleRev. and Mrs. William MeyerMr. Thomas Cummings &Ms. Mary LangMs. Margaret JohnsonRev. David ElseMr. and Mrs. Timothy O’BrienMs. Margaret DerflerRev. James DonnellMr. and Mrs. Thomas MenkMs. Margaret PaschallRev. Janet Edwards Anti Ph.D.Ms. Margaret HendersonRev. John D. Michael, Jr.Mr. and Mrs.W. James HunterMs. Mary SweeneyRev. Dr. Mary B. LovettMr. and Mrs. Michael KreminMs. Nancy NoyesRev. Dr. J Richard SzeremanyMr. and Mrs. Michael WherryMs. Pamela MeyerMs. Rhonda A. PaceMs. Monica MaghrakMs. Patricia Leiphart &Mr. Warren KinneerMr. & Mrs. Richard andBonnie BudzowskiMs. Phyllis PraisnerMr. and Mrs. Marc PortnoffMr. and Mrs. Charles WestMs. Maria WhiteMs. Marisa CostaMr. and Mrs. Mark GoodmanDr. and Mrs. Mark MeyerMr. and Mrs. DeWittMr. and Mrs. H. Mark HallMr. and Mrs. WoodMr. and Mrs. Gerald WoodsMr. and Mrs.Michael DonahoeMr. and Mrs.Michael FergusonMr. Edward Symons &Rev. Cynthia SchneiderMr. and Mrs. Steven GoughMr. & Mrs. Stuart SimpsonMr. and Mrs. Larry McAllisterMs. Susan GilesDr. & Mrs. Ted SchafferRev. S. Cyril HurnyakMr. Watson BarkerMr. and Mrs. William GilfillanMr. and Mrs.William WhitelockMr. & Mrs. William FraserMr. and Mrs. William SamplesMr. & Mrs. W. J. WardMs. Priscilla UtzigMr. and Mrs.Richard RobinsonMr. and Mrs. Charles BoscoMs. Konefal-ShaerMr. and Mrs. Richard DrumMr. and Mrs. William RobertsMr. and Mrs. Robert DownsMr. and Mrs.William Pohlmann2016–2018 Biennial Report15
LOCATIONSP 412.661.2802F 412.661.8020www.ELFHCC.comEast Liberty—EL6023 Harvard StreetPittsburgh, PA 15206Hill District—HD373 Burrows StreetPittsburgh, PA 15213Lincoln-Lemington—LL7171 Churchland StreetPittsburgh, PA 15206Wilkinsburg—W(Dental Care Only)807 Wallace AvenueWilkinsburg, PA 15221Our mission is to witness to God'slove, known in Jesus Christ, byempowering our patients throughcommunity centered, whole-personquality health care for all, whichincludes those who are uninsured,underinsured, and underserved.Our physicians are on call24 hours/7 days for patientcare concerns.Language Assistance ServicesELFHCC provides language assistance for people with limited English proficiency, and effectivecommunication for individuals with disabilities. Language assistance services are available to you free of charge.Servicios de Asistencia LingüísticaELFHCC brinda servicios de interpretación a personas con ingles limitado y asistencia para comunicación efectiva a personasdiscapacitadas.Si habla español, tiene a su disposición servicios gratuitos de asistencia �助服務。East Liberty Family Health Care Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color,national origin, age, disability or sex.East Liberty Family Health Care Center cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza,color, nacionalidad, edad, discapacidad o sexo.East Liberty Family Health Care Center �族、膚色、民族血統、年齡、殘障 或性別而歧視任何人。
2016 2017 Children (0-17) 2,050 2,121 Adult (18-64) 6,311 6,379 Geriatric (65 ) 969 1,127 Patients by Insurance Status 2016 2017 Uninsured2,180 2,335 Medicaid3,273 2,970 Medicare709 1,182 Private3,097 3,067 Other Third Party 71 73 Patients by Income Status 2016 2017 100% and Below Poverty 4,583 4,436 101-150% Below Poverty 1,491 1,794
