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Benefit FormulaYour benefit is based on a specific formula and is expressed as an account balance:Account Balance Pay Credits Interest CreditsThe cash balance formula has two subaccounts: New Cash Balance Account, which is for benefits accrued on and after January 1, 2010, including paycredits and interest credits earned on this account; and Pre-2010 Cash Balance Account, which is for pay credits and interest credits accrued through December 31,2009, plus interest credits on that amount earned after December 31, 2009.Cash Balance Account Pre-2010 Cash Balance New Cash BalanceIf you are newly contracted on or after January 1, 2010, you will only have a New Cash Balance Account.Pay CreditsPay credits are a percentage of your eligible compensation, as follows:Pay Credit Monthly Compensation x Pay Credit %Eligible CompensationCompensation under the Cash Balance Plan includes amounts reported on your IRS Form W-2 for each calendaryear and your before-tax contributions to the Thrift Plan and the Agents’ Welfare Benefits Plan. Generally, W-2compensation includes first-year and renewal commissions earned under a career contract, any financing subsidyyou may receive and any QBIC/LA payments, up to the IRS maximum annual compensation limit.However, certain W-2 compensation is excluded; eligible compensation does not include: Travel and adoption reimbursements;Commissions and payments arising from the sale of certain private placement products, including, but notlimited to, SL-14 and on and after February 2, 2009, Strategic Prestige Variable Annuity; Sales managers declining development subsidies and sales manager capital;Recognition awards; andAny distributions you receive from nonqualified deferred compensation plans (including excess pension)reported as Form W-2 income.Pay Credit PercentageTo determine what percentage you will initially receive, MassMutual calculates your “points,” based on your age,in whole years as of the January 1 of the year your contract is endorsed and any prior years under career contract.If your initial career contract is endorsed after January 1, 2010, your points increase by one on the next January 1and by two each January 1 thereafter.MassMutual Pension—AgentDecember 2010Page 8 of 25

Example: If you are newly contracted on April 1, 2010 and you were age 40 as of January 1 of that year, youhave 40 points (40 0 prior years under career contract 40). As of the following January 1, you would have 41points (40 1 41, previous year’s points plus an additional 1 for your age, but no addition for service becauseyou have not yet completed one full year of service). After another year, on the following January 1, you willhave 43 points (41 2 43, previous year’s points plus 2).If you had an active career contract on March 1, 2001, your points for 2001 are based on your age as of January 1,2001 plus your completed years of service as of January 1, 2001. For each subsequent year you continue to havea career contract (2002, 2003, 2004, etc.), your points are increased by two each January 1.If you did not have an active career contract on March 1, 2001, but did have a career contract before March 1,2001 and are subsequently re-contracted as a career agent prior to January 1, 2010, your points will generallyreflect prior service. For each subsequent year you continue to have a career contract, your points are increasedby two each January 1. Read the If You Are Re-Contracted by MassMutual section.New Cash Balance Account Pay Credit Percentage – For Benefits Accrued On and After January 1, 2010The following table shows which pay credit percentage applies to your New Cash Balance Account on and afterJanuary 1, 2010:New Cash Balance Account Pay Credit Percentage TablePointsPay Credit Percentage (Percentage of Eligible Compensation)Fewer than 4040 – 4950 – 5960 or More3.50%4.25%5.50%7.00%Example: If you have 51 points on January 1, 2010, each month during 2010 your total eligible monthlycompensation will be multiplied by 5.5% and this amount will be allocated to your Cash Balance Account at theend of each month.Pre-2010 Cash Balance Account Pay Credit PercentageThe following table shows which pay credit percentage was credited to your Pre-2010 Cash Balance Account:Pre-2010 Cash Balance Account Pay Credit Percentage TablePointsPay Credit Percentage (Percentage of Eligible Compensation)Fewer than 3030 – 3940 – 4950 – 5960 – 6970 – 7980 or More3.00%3.75%5.00%6.5%8.00%10.00%11.00%MassMutual Pension—AgentDecember 2010Page 9 of 25

Interest CreditsInterest Credit Account Balance (first day of month) x Monthly Interest %Your account also receives interest credits at the end of each month. Each interest credit is calculated as apercentage of your account balance at the beginning of the month; separate interest rates may apply for your NewCash Balance Account and your Pre-2010 Cash Balance Account. The monthly interest credits are based on thethird segment interest rates of the IRC Section 417(e)(3) from August of the prior calendar year. However, in noevent will the interest rate for your Pre-2010 Cash Balance Account be less than 4.52%. If you leave your benefitin the Plan when you terminate your contract or retire, you continue to earn interest credits until you beginreceiving your benefit.Your Cash Balance AccountYour account grows monthly with both pay credits and interest credits while you have an active career contract.Your vested account grows only with interest credits if you do not have an active career contract withMassMutual and you have not started receiving a distribution. Once you receive a lump sum or begin receivingan annuity, interest credits stop.ExampleBob was born on October 1, 1956 and contracted with a MassMutual General Agent on January 1, 1999. Bob had a Pre-2010 CashBalance Account of 53,500 and a New Cash Balance Account of 500 as of February 1, 2010, and was paid 6,000 in eligiblecompensation during the month of February 2010. Bob’s points total 64. He had 46 points when career agents joined the Plan on March1, 2001 (age (44) service (2) 46), plus 2 credited each January through January 1, 2010, which equals 64 points.According to the New Cash Balance Account Pay CreditMonthly Compensation 6,000.00Percentage Table, Bob is eligible for a 7.00% pay credit of 6,000Pay Credit Percentx 0.0700or 420.New Cash Balance Account Pay Credit 420.00Bob’s New Cash Balance Account will grow with a monthly interestNew Cash Balance Account 500.00credit of 0.4448% of 500 or 2.22.Monthly Interest Credit Ratex 0.004448New Cash Balance Account Interest Credit 2.22Bob’s Pre-2010 Cash Balance Account will grow with a monthlyPre-2010 Cash Balance Account 53,500.00interest credit of 0.4448% of 53,500 or 237.97.Monthly Interest Credit Ratex 0.004448Pre-2010 Cash Balance Account Interest Credit 237.97Therefore, Bob’s Cash Balance Account grew by a total of 660.19 2/1/10 New Cash Balance Account 500.00during February 2010New Cash Balance Account Pay Credit 420.00New Cash Balance Account Interest Credit 2.22New Cash Balance Account Balance 922.222/1/10 Pre-2010 Cash Balance Account 53,500.00Pre-2010 Cash Balance Account Interest Credit 237.97Pre-2010 Cash Balance Account Balance 53,737.97Bob’s total account balance as of March 1, 2010 is 54,660.19New Cash Balance Account Balance 922.22Pre-2010 Cash Balance Account Balance 53,737.97Total Cash Balance Account Balance 54,660.19Each month, Bob’s account balances will grow; the New Cash Balance Account will increase by pay and interest credits, while the Pre2010 Cash Balance Account will increase by interest credits only.MassMutual Pension—AgentDecember 2010Page 10 of 25

Your Accrued BenefitYour accrued benefit is the amount of monthly benefit that can be provided by your current Cash BalanceAccount (pre-2010 and new) at your normal retirement age.If You Are Re-Contracted by MassMutualIf you terminated your career contract from MassMutual before March 1, 2001, and are subsequently recontracted on or after March 1, 2001, a Cash Balance Account will be established, starting with a zero balance.You will earn pay credits and interest credits as if you were a newly contracted agent, with one exception: yourprior service as a career contract agent will be counted for calculating your initial points.If you terminated your career contract from MassMutual on or after March 1, 2001, and you are re-contracted,your points will be adjusted to reflect your age as of January 1 of the year you return. If you left your vestedbenefit in the Plan, your Cash Balance Account continues to receive interest credits and will begin to receive paycredits, as well.If you started to receive your benefit either as a lump sum or an annuity, a Cash Balance Account will beestablished starting with a zero balance. Your monthly pension benefit will automatically continue (it cannot besuspended).VestingVesting refers to your right to receive a benefit. It means your benefit is non-forfeitable — it belongs to you. Onand after January 1, 2008, you become fully vested after completing three years of service. On or after January 1,2009, you also will become fully vested if you die while actively employed. If your career contract terminatesbefore completing three years of service, you are not eligible for any portion of your benefit.From March 1, 2001 through December 31, 2007, you became fully vested after five years of service.If you are re-contracted, generally any prior vesting service is recognized. Vesting service is generallydetermined by the “elapsed time” method. After you have been contracted for one full year, you are credited withone year of service. Effective January 1, 2009, participants who have already completed three years of eligibleservice with MassMutual will immediately be vested. If you leave MassMutual but are re-contracted within 12months, your service will include the period during which you were not contracted.If you were previously employed at the home office or by an affiliate, that service may be recognized for vestingservice.If you have questions about prior service with an affiliate, contact the Participant Information Center at 800-74FLASHSM (35274).If you terminate your career contract with MassMutual and are not re-contracted within 12 months of leaving, youwill incur a “break in service.” If you are not vested and your break in service is five years or greater, you forfeitany unvested pension benefit and all prior service. If your break in service is fewer than five years, each periodunder contract will be counted toward your total service.MassMutual Pension—AgentDecember 2010Page 11 of 25

Accessing Your AccountYou can access your Pension Plan information 24 hours a day, 365 days a year via MassMutual RetirementServices’ The JourneySM Web site and FLASHSM interactive voice response system. Note: FLASHSM or TheJourneySM may be temporarily unavailable at certain times due to high demand or system maintenance. MassMutualaccepts no responsibility for any losses resulting from an inability to access information systems on demand.The JourneySM can be accessed at www.massmutual.com/retire. The Pension Plan information is on the MyBenefit tab of The JourneySM.Information is available in both English and Spanish on FLASHSM, which you can access from a touchtonetelephone as follows: Locally at 413-744-4015; orToll-free at 800-74-FLASHSM (35274).User ID and Personal Identification Number (PIN)When you access your account via FLASHSM or The JourneySM, you will be asked to enter your Social Securitynumber and Personal Identification Number (PIN). You can create a unique user ID other than your SocialSecurity number to access your account on The JourneySM. (Choose “change ID/PIN” at the top of the screen.)Initially, your PIN is the last six digits of your Social Security number. (Note: If this practice changes, you willbe notified.) The first time you access your account you will be prompted to change this temporary PIN to a sixto eight-digit number of your choice.If you have misplaced or forgotten your PIN, you can reset it on The JourneySM by following the instructions, oryou can call FLASHSM any business day between 8 a.m. and 8 p.m., ET, and, after entering your Social Securitynumber, press the star (*) key to speak to a customer service representative. The representative will verify youridentity before helping you set a new temporary PIN. You will be prompted to establish a security prompt andthen change your temporary PIN immediately before accessing your account. If you subsequently forget yourPIN, press the star (*) key then enter the security prompt you set up and then you will be able to re-set your PIN.Functions You Can Perform on The JourneySM or Through FLASHSMThrough The JourneySM and FLASHSM, you can do the following: Get information on your vested accrued benefit (i.e., what your benefit would be if you terminate from theCompany). Estimate your benefit at your normal retirement date or at an alternate retirement date.Get information on your estimated Social Security benefit.Change your PIN.On The JourneySM, you can perform the following additional functions: Determine your financial goals and whether you will have enough to retire using the retirement calculator.Map out your financial objectives in greater detail with the planning feature.Explore the basics of retirement planning with the quick study feature.Designate or change your beneficiary.Change your user ID from your Social Security number to a unique user ID of your choice.MassMutual Pension—AgentDecember 2010Page 12 of 25

Participant Information CenterYou can also speak to a customer service representative in MassMutual Retirement Services ParticipantInformation Center (PIC) by calling FLASHSM on business days between 8 a.m. and 8 p.m., ET. When calling,you will initially hear information about your Thrift Plan balance, if any. After that you will be lead through aseries of prompts to reach a pension specialist. A representative is available to: Answer questions you have about the Pension Plan.Assist you in navigating The JourneySM and FLASHSM.Help you get a new PIN if you have lost or forgotten yours.Explain the payment options and tax consequences and provide estimates if you are considering terminatingor retiring from the Company.If you are currently receiving an annuity or have terminated and want to start receiving your benefit, call theParticipant Information Center at 800-788-8781, business days between 8 a.m. and 8 p.m., ET.MassMutual Pension—AgentDecember 2010Page 13 of 25

DistributionsWhen You Can Receive Your Pension BenefitAs long as you are vested, you can receive your benefit from the Plan at any time after you leave MassMutual,either when you retire or terminate your career contract and do not immediately become employed withMassMutual or one of its affiliates. Once your contract is terminated, you will no longer receive semi-annualPension Plan statements or be able to project your benefit using The JourneySM or FLASHSM.Normal Retirement Age and Normal Retirement DateIf you were actively contracted on or after January 1, 2009, your normal retirement age is the later of age 65 andyour age on the earlier of three years of service or your third anniversary of Plan participation. On and afterMarch 1, 2001, but before January 1, 2009, normal retirement age was the later of age 65 and your age on theearlier of five years of service or your fifth anniversary of Plan participation.Your normal retirement date is the first of the month of or following your attainment of normal retirement age.Payment OptionsNote: Your total vested accrued benefit includes the annuity that can be provided by any Pre-2010 Cash BalanceAccount plus the annuity that can be provided by your New Cash Balance Account.Your options for receiving your pension benefit when you retire or terminate depend on your total vested accruedbenefit. If the present value of your total vested accrued benefit is: 1,000 or less, you will receive the full value in a single lump-sum payment (which may be eligible to berolled over; see the Lump-Sum Payment section below for a definition of lump-sum). You will receive atermination package with election forms; if you do not make an election within 60 days from notification ofyour options, your benefit will be automatically distributed to you as a lump sum.Greater than 1,000 but less than or equal to 5,000, you may choose to:o Receive a lump-sum payment, which may be eligible to be rolled over; oro Leave your benefit in the Pension Plan until you request a distribution. However, you must beginreceiving distribution of your pension benefit no later than your normal retirement date.Greater than 5,000, you may choose to:o Receive a lump-sum payment, which may be eligible to be rolled over;o Leave your benefit in the Pension Plan until you request a distribution (no later than your normalretirement date); oro Receive your benefit as an immediate annuity.If the present value of your vested benefit is greater than 1,000, you will receive a deferred vested benefitstatement, shortly after your termination has been processed, with information on how to obtain your terminationpackage with your options and election forms. If you do not take any action, your vested benefit will remain inthe Plan (no later than your normal retirement date) until you request a distribution.If you terminate and leave your vested benefit in the Plan, your account grows only with interest credits and youmust begin taking your benefit by your normal retirement date. MassMutual Retirement Services will notify youwhen you must begin receiving your benefit; therefore, it is important that you report any address changes (see theContact Information section for mailing information). Unless you elect otherwise (with spousal consent, ifapplicable), your benefit will be paid in a monthly single-life annuity (if you are not married) or a joint-and-50%to-survivor-life annuity (if you are mar

MassMutual. It is a component of your total compensation. Along with the MassMutual Thrift Plan, Social Security and your personal savings, the Plan can provide income during your retirement years. As of January 1, 2010, the Cash Balance Plan includes two subaccounts for the cash balance formula; one