Transcription
AAM Ecosystem Aircraft Working Group:Passenger Experience
AgendaNovember 19, 2020Time (EDT)TopicSpeakerWelcome andCarl Russell, NASAIntroductionsPassenger Experience:What We Know andWhat Do We Need to Tom Edwards, Crown ConsultingKnow3:00 - 3:10PM3:10 – 3:20PMClosingPanelists Igor Dolgov, Uber Elevate Gordon Hardy, Metis/NASA Shawn Kimmel, QS2 André Stein, Eve UAM Peter Zaal, Metis/NASACarl RussellPresentation on Measuring and AssessingPassenger Experience3 Topic AreasCo-moderators Carl Russell, NASA Tom Edwards, Crown ConsultingPanelist DiscussionDescriptionWelcome attendees, review the agenda,and introduce speakersVehicle design and operations for theUAM environment3:20 - 4:20PMDetermining passenger acceptancePredicting and measuring passengeracceptance4:20 – 4:30PMOffer a high-level recap of the feedbacksession
Platform and Discussion Active Participants– Platform: MS Teams– Discussion: MS Teams microphone and chat functions Leave your cameras/webcams off to preserve WiFi bandwidth Enter comments/questions in the chat function on the right side of the screen Use your mute/unmute button Use the “Raise Hand” function in MS Teams to let the emcee know you would like to make acomment or ask a question Say your name and affiliation before you begin speaking Speak loudly and clearly Listen Only Participants– Platform: YouTube Live Stream (go to https://nari.arc.nasa.gov/aam-portal/aircraft/ for the link!) All Participants– Polling and anonymous questions: Conferences.io Enter https://arc.cnf.io/ into your browser Select the Aircraft Working Group: Passenger Experience conferences.io questoins will be addressed at the facilitator’s discretion3
Passenger Experience PanelIgor DolgovLead Human Factors EngineerUber ElevateTom EdwardsCTOCrown ConsultingGordon HardyTest PilotMetis/NASA Ames SimLabsIAndré SteinCEOEve Urban Air Mobility - EmbraerXShawn KimmelDirector of EngineeringQS-2Peter ZaalPrinciple System ArchitectMetis/NASA Ames SimLabs
Passenger Experience:What We Know and What Do WeNeed to Know?
Panel Discussion andPolling
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: Can you log in to arc.cnf.io and respond to polls?7
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: What design features contribute most to a positive passengerexperience?8
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: How should operators limit the flight envelope to promotepassenger acceptance?9
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: What features of UAM flight will be most concerning topassengers?10
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: What features of UAM flight will be most important to passengeracceptance?11
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: What features of UAM flight could have the greatest negativeimpact on passenger acceptance?12
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: Which of these two types of results from passenger experiencestudies will be most valuable to the success of UAM?13
Live Content SlideWhen playing as a slideshow, this slide will display live contentPoll: What would be the most valuable feedback to gain fromparticipants in an eVTOL ride quality experiment?14
Upcoming MeetingsThe Aircraft Working Group will hold their meeting on the last Thursday ofevery month from 3:00PM -4:30PM EDT (12:00PM -1:30PM PDT). Dec 17, 2020: Jan 28, 2021:Human Factors (tentative)TBD15
Aircraft Working Group Point of Contacts Coordinator: BreeAnn Stallsmith (breeann.m.stallsmith@nasa.gov) Technical POC: Carl Russell (carl.r.russell@nasa.gov) Follow up for this meeting: Tom Edwards (tedwards@crownci.com)Comments, suggestions for future topics, and other workgroupinformation: Visit the website: https://nari.arc.nasa.gov/aam-portal/ ; or Email us at: arc-cal-nari@mail.nasa.govSee you at the next meeting on December 17th!16
Carl Russell, NASA Tom Edwards, Crown Consulting Panelists Igor Dolgov, Uber Elevate Gordon Hardy, Metis/NASA Shawn Kimmel, QS2 André Stein, Eve UAM Peter Zaal, Metis/NASA 3:20 - 4:20PM 3 Topic Areas Vehicle design and operations for the UAM environment Determining passenger acceptance Predicting and measuring .
