Transcription
CITY GOVERNMENT OF IRIGACITIZEN’S CHARTER2019 (1st Edition)1
CITY GOVERNMENT OF IRIGACITIZEN’S CHARTER2019 (1st Edition)2
I.MandateRepublic Act 7160, Section 16 states that “Every local government unitshall exercise the powers expressly granted, those necessarily impliedtherefrom, as well as powers necessary, appropriate, or incidental for itsefficient and effective governance, and those which are essential to thepromotion of the general welfare. Within their respective territorialjurisdictions, local government units shall ensure and support, amongother things, the preservation and enrichment of culture, promote healthand safety, enhance the right of the people to a balanced ecology,encourage and support the development of appropriate and self-reliantscientific and technological capabilities, improve public morals, enhanceeconomic prosperity and social justice, promote full employment amongtheir residents, maintain peace and order, and preserve the comfort andconvenience of their inhabitants”.II.VisionIriga City: A sports, culture and arts haven of the country, as well as theagro-ecotourism hub in the Bicol Region providing crystal-clear water inthe Rinconada area, home of an ecologically-balanced environment andresilient communities, propelled by a vibrant economy and an empoweredpeople, supported by an appropriate infrastructure and steered byproactive public servants.III.MissionWe shall strive for a vibrant domestic economy propped up by the dynamicpartnership between an innovative, competent and transparent localgovernment unit and an empowered people; and fueled by a strong agroecotourism backbone and ICT infrastructure & services; promotingecological balance and keeping a deep sense of pride and identity basedon shared values, character and culture.We shall pursue a balance between development and the environmentand ensure a peaceful and contented life for each and every Irigueño.3
IV.Service PledgeCity Government of Iriga’s mission is to meet our customer’s needs andexceed their expectation. We are committed to:1. Resolve your inquiry and get it right the first time as you are our top2. priority.3. Ensure that you will be delighted with our resolution and that yourexpectations are met.4. Respect your time and address your needs in a timely manner.5. See your problems from your perspective and point of view.6. Provide you with clear information of our system s and procedures toavoid inconvenience.7. Remain patient and calm.4
LIST OF SERVICESPage NumberOFFICE OF THE CITY MAYOR14External ServicesAvailing of MAG Scholarship ProgramAvailing for Solemnization of MarriageConduct of Marketing ActivitiesRecommendation for Job, for Transfer of Assignmentand Medical AssistanceRequesting for Service of the AmbulanceRequest for the Use of Government FacilitiesSecuring Mayor’s ClearanceSecuring Permit on all Advertising andPromotional ActivitiesSecuring Permit to Conduct Motorcade,Parade, Procession and othersOFFICE OF THE SANGGUNIANG PANLUNGSODExternal ServicesAccreditation of Civil Society OrganizationsHearing of Administrative Complaints against Erring ElectiveBarangay OfficialsPassage of Proposed Legislative MeasureRelease upon Request of Copies of Resolution, Ordinances andOther Official Records in the Custody of the SP SecretaryReview of Annual/Supplemental Barangay BudgetsReview of Barangay 41-4344-46OFFICE OF THE CITY TREASURER47External ServicesComputation of Business Tax of Business Establishments forEntities having transaction with the Different BarangayComputation of Business Tax to Barangay VoucherComputation of Realty TaxComputation of Transfer TaxIssuance of Certification for Retirement of BusinessIssuance of Clearance as to Money, Property and AccountabilityIssuance of Delinquency Bill Statement (By Barangay)Issuance of Stickers to Delivery TrucksIssuance of Tax Clearance CertificatePayment of Annual Fixed TaxPayment of Business Tax Permit4849505152-5354-55565758-596061-625
Payment of City Ordinance ViolationPayment of Community Tax CertificatePayment of MTOP/Mayor’s Permit FeePayment of Penalties of Violation of City OrdinancePayment of Real Property TaxPayment of Transfer TaxPayment of Other Taxes, Fees & ChargesReview and Verification of RemittanceSecuring Motorized Trimobile Operations Permit (MTOP)Securing of New Business Permit; Renewal of Business;Change of Ownership or Additional Line of Business Activity63-646566-6768-727374-75767778-81Internal ServicesControl and Review of PayrollsControl and Review of VouchersIssuance of Accountable Forms (for Revenue Collectors)Issuance of ChecksIssuance of Official ReceiptsProcessing of Payroll and VouchersRequest and Issuance of Accountable Forms86878889-909192-9394-9596-97OFFICE OF THE CITY ASSESSOR98External ServicesAvailing Transfer of Ownership of Real PropertyRequest for Annotation of Levy/Attachment/Lis PendensRequest for Assessment of Building & MachineryRequest for Cancellation of Levy/Attachment/Lis PendensRequest for Cancellation of Real Property-BuildingSecuring Certificate of LandholdingSecuring Certificate of Land with ImprovementsSecuring Certificate of Latest and Existing Tax DeclarationSecuring Certificate of No ImprovementsSecuring Certificate of No Real PropertySecuring History Trace Tax 0-111112-113114-115116-117118-119Internal ServicesReceipt/Handling of Office Communication120121OFFICE OF THE CITY ACCOUNTANT122External ServicesRecording of Barangay Transactions123682-85
Internal ServicesGeneral Transactionsa. Approval of Purchase Orderb. Processing of Disbursement Voucherc. Request for Inspectiond. Securing Advice for Check Issuede. Processing of Payroll (Contractual)f. Processing of Payroll (Regular)g. Liquidation of Cash AdvancesIssuance of Certification for Loans, Philhealth and Withholding124125-129INTERNAL AUDIT SERVICES131Internal ServicesSecure Purchase Request, Purchase Orders (PO), NumbersCash Collection Audit of the 3 Economic Enterprises132133OFFICE OF THE CITY BUDGET134External ServicesAvailing Assistance in the Review of Barangay Annual Budget/Supplemental BudgetIssuance of Certification of Existence of Available Appropriations135-138139-140OFFICE OF THE CITY PLANNING &DEVELOPMENT COORDINATOR141External ServicesAvailing of Micro-Financing Loan at the TLDCCommunity-Based Monitoring System (CBMS)Housing and Homesite SectionSecuring Locational Clearance & Site Zoning Certification142-143144-145146147-148OFFICE OF THE CITY ENGINEER149External ServicesGiving Assistance for the Use of City-Owned EquipmentGiving Assistance in the Hanging of Tarpulin and StreamersRequest for the Preparation of Program of Works150-151152-153154-155OFFICE OF THE CITY HEALTH157External ServicesABO RH Typing/Blood TypingAdolescent Health Program1581597130
Animal Bite ServicesAssessment and Dispensing of Psychotropic DrugsDangerous Drugs Abuse Prevention & Treatment ProgramDengue NS1 AGDirect Sputum Smear Microscopy (DSSM)Family Planning ServicesFamily Planning Services at Barangay Health StationsFecalysisGenExpertHealth Education and Promotion ProgramInitiation of TB TreatmentIssuance of Death CertificateIssuance of Health CertificateIssuance of Sanitary PermitMedical Consultation and CertificationNational Dengue Control ProgramNational Leprosy Control ProgramNational Voluntary Blood Service ProgramNon-Communicable Disease Prevention and Control ProgramOral Health ProgramPre-Natal Care, Intrapartum Care and Delivery, Postpartum CarePresumptive TB ScreeningProvision of Basic Immunization ServicesProvision of Free MedicineProvision of Health Insurance Coverage for Indigent MembersProvision of Health Insurance Coverage for Sponsored MembersSocial Hygiene ClinicTB Patient Monitoring and FICE OF THE CITY LOCAL CIVIL REGISTRAR205External ServicesApplication for Issuance of Marriage LicenseFiling petition for Change of First Name (CFN) or Correctionof Clerical Error (CCE), RA 10172 (correction of day and monthin the date of birth and sex / gender)Issuance of Supplemental Report for Birth, Death and MarriageRegistration of Birth (Timely)Registration of Birth (Delayed)Registration of Death (Timely)Registration of Death (Delayed)Registration of Marriage (Timely)Registration of Marriage 24225-228229-231232-234
Registration of Civil Registry Records (Out-of-Town Registration)IncomingRegistration of Civil Registry Records (Out-of-Town Registration)OutgoingRegistration of Court Order/DecreeRegistration of Legal InstrumentsRequest for Copy Issuance of Birth, Marriage & DeathRequest for Endorsement of Civil Registry Records to theCivil Registrar-GeneralTransfer of Registered Civil Registry Documents wronglyRegistered in Iriga City pursuant to OCRG MemorandumCircular 91-6 (Incoming)Transfer of Registered Civil Registry Documents wronglyRegistered in Iriga City pursuant to OCRG MemorandumCircular 91-6 54255-256257-258OFFICE OF THE CITY ADMINISTRATOR259IRIGA CITY INVESTMENT PROMOTION AND BUSINESSASSISTANCE CENTER (ICIPBAC)260External ServicesIssuance of CertificationsIssuance of Certificate of Investment IncentivesProcessing of Business Permit (New and Renewal)261262-263254-265IRIGA CITY CENTRAL TERMINAL266External ServicesCollection of Monthly RentalsCollection of Parking Fees & Issuance of Cash TicketsIssuance of Certifications to PUVsIssuance of Clearance for Annual Renewal of Business PermitIssuance of Identification CardsIssuance of Registration StickersProvide Parking Space for all PUVs267268269270271272273OFFICE OF THE CITY SECURITY UNIT274External ServicesInformation and Public AssistanceFurnishing Mayor’s PermitPublic Safety to the Motorist and Pedestrians2742762779
OFFICE OF THE CITY LIBRARY278External ServicesSecuring Library Identification Card279PUBLIC EMPLOYMENT SERVICES OFFICE (PESO)280External ServicesLocal Employment AssistanceOverseas Employment AssistanceRequest for Special Recruitment Activity281-282283284-285PUBLIC INFORMATION OFFICE286External ServicesRequest for Assistance for Computer and Internet ConnectivityRepairsRequest for Documentation CoverageRequest for Pictures and/or videosRequest for Posting in the Iriga City Official Website andFacebook Page287288289UNIT FOR SPORTS DEVELOPMENT291External ServicesRequest for the Use of Sports EquipmentSubmission of Sports Event ProposalSecuring Venue Permit292293-294295OFFICE OF THE CITY TOURISM296External ServicesIssuance of Permit to ClimbResearch AssistanceRequest for Cultural PerformersTourism Establishments Accreditation AssistanceTourism Information Assistance297-298299-300301302-303304CITY DISASTER RISK REDUCTION MANAGEMENT OFFICE305External ServicesIssuance of CertificationA. Affected by Disaster/CalamityB. Attendance/Completion to DRRM Trainings/WorkshopsC. Employment/On the Job Training Certificate10290306-309
D. BDRRMFIP CertificationCall Taker Assistance for Fire Incidents and PoliceAssistanceRequest for Building Earthquake Evacuation PlanningWorkshop/Earthquake Drill/Emergency PreparednessRequest for DRR-CCA Data and ReportsRequest for Earthquake DrillRequest for Inter-Facility TransferRequest for Medical Standby or Ambulance StandbyRequest for TODA ID Lost/ReplacementRequest for TrainingRequest for Training CertificatesResponding to Emergency and Related CallsOFFICE OF THE CITY LEGAL OFFICERExternal ServicesAvailing of Legal Counsel/Opinion ServiceRequesting for Preparation of Affidavits/Special Power ofAttorney/Deeds and Promissory NoteRequesting for Review/Correction of Barangay Ordinances/ResolutionsRequesting to Prepare Sworn Statement and Complaints andApprehending Officers for Traffic 323-324325326-327OFFICE OF THE CITY VETERINARIAN328External ServicesAbattoir ServicesRequesting for Veterinary Medical/Technical ServicesSecuring Veterinary Health Certificate329-330331-332333-334OFFICE OF THE CITY SOCIAL WELFARE AND DEVELOPMENT 335External ServicesAvailing Aid for Individual In Crisis Situation (AICS)Issuance of Case Study ReportIssuance of PWD Identification CardSecuring Solo Parent ID336-337338-339340-341342-343OFFICE OF THE CITY GENERAL SERVICES344External ServicesCollection of Garbage Waste and Clean-Up Drive Services345-34611
Conduct RA 9003 OrientationIssuance of Garbage ClearanceSecuring PR, PO, Quotations and Voucher Number forPayment from LGU to any Claims347348Internal ServicesTurn-Over of Unserviceable Government Propertiesand EquipmentRelief of Accountability for Properties/Equipment Clearance350OFFICE OF THE CITY ARCHITECT353External ServicesElectrical Permit/Certificate of Final Electrical InspectionIssuance of Business PermitIssuance of Fencing PermitIssuance of Certificate of OccupancyIssuance of Construction Related PermitsRepair and Construction of Public and Government Buildings andOther Related Vertical ProjectsRequest for Program of WorksOFFICE OF THE CITY AGRICULTURISTExternal ServicesApplication for Free Crop Insurance CoverageAvailing of Farm Inputs AssistanceCollection and Analysis of Soil SampleFiling of Claim for Indemnity of Insured CropsRelease of Assorted Vegetable Seeds to Walk-in ClientsRelease of Indemnity Claims to FarmersRequest for Technical Assistance on Crop ProductionTechnologiesSecuring Endorsement for Individual Farmer and FarmersAssociationSecuring Farmers Certification and Farm Plan & 381382OFFICE OF THE CITY HUMAN RESOURCE MANAGEMENT383External ServicesApplying for Job Vacancy and Promotion384-386Internal ServicesFiling an Application for LeavePrinting of Daily Time Record (DTR)387388-38939012
Processing of PayrollRequest for Certifications and HR RecordsSubmission of Required Human Resource DocumentsApplying for Scholarship and Other Training Grants391392-393394395-396OFFICE OF THE CITY MARKET SUPERINTENDENT397External ServicesPayment of Stall/Space RentalSecuring Business Permit for Transient Vendor and PadyakFor Hire/ServiceSecuring Market ClearanceSecuring Sampling Permit398399-400401-403404-405FEEDBACK AND COMPLAINT MECHANISM406-408LIST OF OFFICES409-410ANNEXES13
OFFICE OF THE CITY MAYOREXTERNAL SERVICES14
1. AVAILING OF MAG SCHOLARSHIP PROGRAMCollege students residing in the City can avail of Scholarship Program being givenby the City Government.Office or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:Residents onlyCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Complete Bio-data or CurriculumApplying studentVitae of Student2. Certificate of Good Moral CharacterFrom school where the student is enrolled3. Matriculationformforcurrent From school where the student is enrolledsemester4. GradesFrom school where the student is enrolled5. Recommendation from BarangayRespective Barangay6. Barangay ClearanceRespective BarangayAGENCYFEES TO PROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the1. Give theAdministrativeClient Log Booklogbook to theAide IVNone1 minutein the Officeclient(Office of theLobbyCity Mayor)2. Submit the2.1 Receive therequiredrequiredAdministrativedocuments fordocuments forAide IVinitial assessment completenessNone20 minutes(Office of theand verification2.2 StartCity Mayor)processing therequest3. Return to the 3. Issue theMayor’s Office for Communication/Administrativeprocessing of the RecommendationAide IVScholarshipto the ClientNone1 minute(Office of theCity Mayor)TOTALNone1522 Minutes
2. AVAILING OF SOLEMNIZATION OF MARRIAGEFor most Filipinos, a civil wedding is a cheaper, faster, and more convenient alternative tochurch wedding. It is usually conducted by a judge of the RTC court, but it can also beperformed by the City Mayor. If the couple is short on cash or still saving for your dreamchurch wedding, this is the best optionOffice or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:City residentsCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Marriage LicenseLocal Civil Registrar2. Affidavit of Co-Habitation if applicableSworn Statement duly notarized by NotaryPublic3. Birth CertificateLocal Civil RegistrarAGENCYFEES TO PROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the ClientLog Book in theOffice Lobby1. Givelogbookclient2. Submit therequired documentsfor initial assessmentand verification2.1 Receive therequireddocuments forcompleteness2.2 Startprocessing therequest (schedulethe date of thewedding)3.1 Accept thepayment3.2 Issue OR3. Pay the requiredfees at the CityTreasurer’s Office4. During thescheduled date &time of wedding, thepersonal presence ofthe bride and groomis required togetherwith the sponsor andinstrumentalwitnessestothetheNoneNone1 minuteAdministrativeAssistant II(Office of the CityMayor)10 minutesAdministrativeAssistant II(Office of the CityMayor)3 minutesCash ReceiptDivision(City Treasurer’sOffice)30 minutesCity Mayor2 minutesAdministrativeAssistant II(Office of the CityMayor)4. SolemnizationceremonyNone5. Release of theMarriage Contractto the LCRNoneTOTALNone1646 Minutes
3. CONDUCT OF MARKETING ACTIVITIESCorporations, groups and other entities wish to promote or advertise their product/s orservice/s to the public through Promotional Marketing Activities within the jurisdiction of theCity, Public Market, recorida, flyering, etc.Office or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:AllCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Letter-request addressed to the City Requesting rketing activity is to beconducted, date and time.2. Note from the Market Superintendent Office of the Market Superintendentas to the place where the activity is tobe conducted. (If the activity is insidethe City Public Market)3. Official Receipt from the City City Treasurer’s OfficeTreasurer’s OfficeAGENCYFEES TOPROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the Client1. GivetheAdministrativeLog Book in the Office logbook to theAide INone1 minuteLobbyclient(Office of the CityMayor)2. Submit the2.1 Receive therequired documentsrequiredfor initial assessmentdocuments forAdministrativeand verificationcompletenessAide VINone5 minutes2.2 Issue order(Office of the Cityof paymentMayor)3. Pay the requiredfees at the CityTreasurer’s Office4. Return to theMayor’s Office forprocessing of thePermit2.3 Startprocessing therequest3.1 Accept thepayment3.2 Issue OR4.1 Check theOfficial Receipt4.2 Issue thePermit to theClientTOTAL3 minutesCash ReceiptDivision(City Treasurer’sOffice)None1 minuteAdministrativeAide VI(Office of the CityMayor)None10 Minutes17
4. RECOMMENDATION FOR JOB, FOR TRANSFER OFASSIGNMENT, MEDICAL ASSISTANCEResidents and other clients may request the CMO for referral, recommendations,endorsements or communications. Public Customer Assistance covers the following areas: Medical AssistanceJob RecommendationsEndorsement for Transfer – for Irigueños in government service who are currentlyposted in other municipalities or provinces and would like to be transferred to IrigaCityOffice or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:Residents onlyCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Recommendation from Barangay (forRespective Barangaymedical assistance)2. Biodata or Curriculum Vitae (for Job Requesting personRecommendation)3. Hospital Bill (for medical assistance)Hospital/Clinic where the patient is confined4. Employment Record (for Transfer of Present Employer (government agency)Assignment)5. Letter of Request for transfer stating Requesting persontherein reasons for request (for Transferof Assignment)FEES TOPROCESSINGPERSONCLIENT STEPAGENCY ACTIONBE PAIDTIMERESPONSIBLE1. Sign in the Client1. GivetheAdministrativeLog Book in the Office logbook to theAide INone1 minuteLobbyclient(Office of the CityMayor)2. Submit the2.1 Receive therequired documentsrequiredAdministrativefor initial assessmentdocuments forAide VIand verificationcompletenessNone20 minutes(Office of the City2.2 StartMayor)processing therequest3. Return to theMayor’s Office forprocessing of theRecommendation orRequest for Transfer3. Issue theCommunication/Recommendation(Medical/Job) orRequest forTransfer to theClientTOTALNoneNone181 minute22 inutesAdministrativeAide VI(Office of the CityMayor)
5. REQUESTING FOR SERVICE OF THE AMBULANCECITY RESIDENTS and other clients who wishes to avail for the services of ambulance totransport patient from residence to hospital or vice versa.Office or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:City residentsCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. None, but requesting party is advisedto personally appear to provide thedetails of the patient and the tripAGENCYFEES TOPROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the Client1. GivetheAdministrativeLog Book in the Officelogbook to theAide IIINone1 minuteLobbyclient(Office of the CityMayor)2. Provide the details2.1 Contact theof the patient, theavailability of thedestination or the trip,vehicle and theAdministrativedate and other detailsdriverAide IIINone10 minutes(Office of the CityMayor)2.2 Make thenecessary travelorder3. Accompany the3. Transport theDriverpatient in the vehiclepatient to itsNone(Office of the CitydestinationMayor)TOTALNone11 minutes19
6. REQUEST FOR THE USE OF GOVERNMENT FACILITIESThe City Government offers the use of the following facilities ideal for gatherings, sports andother activities: City Ceremonial GrandstandCDRRMO Conference RoomOSCA Seminar HallOffice or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:AllCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Letter-request addressed to the City Requesting person/entitiesMayor specifying the governmentfacility/ies to be used, date, time andpurpose2. Note from the Sports Development Sports Development OfficeOffice for the proper scheduling or asto availability of the venue3. Official Receipt from the City City Treasurer’s OfficeTreasurer’s OfficeAGENCYFEES TOPROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the Client1. GivetheAdministrativeLog Book in the Office logbook to theAide INone1 minuteLobbyclient(Office of the CityMayor)2. Submit the2. Receive therequired documentsrequiredfor initial assessmentdocumentsforand verificationcompletenessAdministrative2.1 IssueAide VINone5 minutesorderof(Office of the CitypaymentMayor)2.2 Startprocessing therequest3. Pay the required3.1 Accept theCash Receiptfees at the CitypaymentDivision3 minutesTreasurer’s Office3.2 Issue OR(City Treasurer’sOffice)4. Return to the4.1 Check theMayor’s Office forOfficial ReceiptAdministrativeprocessing of theAide VINone1 minutePermit(Office of the City4.2 Issue theMayor)Permit to theClientTOTALNone10 Minutes20
7. SECURING MAYOR’S CLEARANCEPeople seeking employment are sometimes also required to secure the same. This isespecially true of applicants to the Philippine National Police (PNP) and to the Armed Forcesof the Philippines (AFP). In some cases, schools and overseas employment agenciesrequire their students/recruits to secure a Certificate of Good Moral Character before theyare allowed to enroll or apply. These documents can be secured from the City Mayor’sOffice.Office or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:AllCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Original Copy of Barangay ClearanceRespective Barangay2. Original Copy of Police ClearancePNP Station3. OfficialReceiptfromtheCity City Treasurer’s OfficeTreasurer’s Office4. 1 Documentary StampCity Treasurer’s OfficeAGENCYFEES TOPROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the Client Log1. GivetheAdministrativeBook in the Office Lobbylogbook to theAide INone1 minuteclient(Office of the CityMayor)2. Submit the required2.1 Receivedocuments for initialthe requiredassessment anddocuments forverificationcompleteness2Administrative.2 Issue orderAide VINone5 minutesof payment(Office of the CityMayor)2.3 Startprocessing therequest3. Pay the required fees3.1 Accept theCash Receiptat the City Treasurer’spaymentDivision3 minutesOffice3.2 Issue OR(City Treasurer’sOffice)4. Return to the Mayor’s4.1Check theOffice for processing ofOfficial ReceiptAdministrativeClearanceAide VINone1 minute4.2 Issue the(Office of the CityCertificate orMayor)Clearance tothe ClientTOTALNone10 minutes21
8. SECURING PERMIT ON ALL ADVERTISING ANDPROMOTIONAL ACTIVITIESCorporations, groups and other entities wish to promote or advertise their product/sor service/s to the public through the installation/posting of billboard, signage, streamers,posters and/or fliers and other similar materials.Office or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:AllCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Letter-request addressed to the City Requesting person/entitiesMayor stating the total no. ofposter/streamer to be posted andduration of posting2. Official Receipt from the City City Treasurer’s OfficeTreasurer’s OfficeAGENCYFEES TOPROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the Client Log 1. Give theAdministrativeBook in the Office Lobby logbook to theAide INone1 minuteclient(Office of the CityMayor)2. Submit the required2.1 Receivedocuments for initialthe requiredassessment anddocuments forverificationcompletenessAdministrative2.2 IssueAide VINone5 minutesorder of(Office of the CitypaymentMayor)2.3Startprocessing therequest3. Pay the required fees3.1 Accept theCash Receiptat the City Treasurer’spaymentDivision3 minutesOffice3.2 Issue OR(City Treasurer’sOffice)4. Return to the Mayor’s 4.1 Check theOffice for processing ofOfficialAdministrativethe PermitReceiptAide VI(Office of the CityNone1 minuteMayor)4.2IssuetheCertificate orClearance tothe ClientTOTALNone10 Minutes22
9. SECURING PERMIT TO CONDUCT MOTORCADE,PARADE, PROCESSION, ETC.Corporations, groups and other entities that wish to stage a motorcade/paradeand/or procession around the city are required to get a permit from the CMO prior tothe scheduled activity. This ensures coordination and orderly traffic managementduring the activity.Office or DivisionOffice of the City MayorClassificationSimpleType of TransactionG2C – Government to ClientWho may avail:AllCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Letter-request addressed to the City Requesting person/entitiesMayor indicating the schedule of theactivity planned route and purpose ofthe activity2. Official Receipt from the City City Treasurer’s OfficeTreasurer’s OfficeAGENCYFEES TO PROCESSINGPERSONCLIENT STEPACTIONBE PAIDTIMERESPONSIBLE1. Sign in the Client1. GivetheAdministrative Aide ILog Book in the Officelogbook to theNone1 minute(Office of the CityLobbyclientMayor)2. Submit the required 2.1 Receive thedocuments for initialrequiredassessment anddocuments forAdministrative AideverificationcompletenessVINone5 minutes2.2 Issue order(Office of the Cityof paymentMayor)2.3 Startprocessing therequest3. Pay the requiredfees at the CityTreasurer’s Office3.1 Accept thepayment3.2 Issue OR4. Return to theMayor’s Office forprocessing of thePermit4.1 Check theOfficial Receipt4.2 Issue theCertificateorClearance to theClientTOTAL3 minutesCash ReceiptDivision(City Treasurer’sOffice)None1 minuteAdministrative AideVI(Office of the CityMayor)None10 minutes23
OFFICE OF THE SANGGUNIANGPANLUNGSODEXTERNAL SERVICES24
1. ACCREDITATION OF CIVIL SOCIETY ORGANIZATIONSPursuant to Article 62, Rule XIII of the Internal Rules and Regulations of the LocalGovernment Code of 1991 (RA No. 7160), which mandates local government units topromote the establishment and operation of Peoples’ Organizations, Non-GovernmentalOrganizations, and the private sector, to make them active partners in the pursuit of localautonomy, and to directly involve them in the plans, programs, projects or activities of thelocal government unit, such as but not limited to membership in local special bodies andinvolvement in the delivery of basic services and facilities; and, to DILG MemorandumCircular No. 2019-72, dated May 22, 2019, re – Guidelines on Accreditation of CivilSociety Organizations and Selection of Representatives to the Local Special BodiesOffice or Division:Classification:Office of the Sangguniang PanlungsodHighly TechnicalType of Transaction:G2CWho may avail:Civil Society Organizations and CooperativesCHECKLIST OF REQUIREMENTSWHERE TO SECURE1. Letter of ApplicationApplicant Organization2. Duly Accomplished Application FormRecords Division of Sanggunian Office3. Board Resolution signifying intention forApplicant Organizationaccreditation4. Certificate of Registration or Accreditation(SEC, DOLE, CDA, etc., or in case of IPOs,certification issued by the NCIP)5. List of Current Officers and membersApplicant Organization6. Original Sworn Statement stating that it is Chief Executive Officer or equivalent officeran independent, non-partisan organization of the applicant Organizationand that it will retain its autonomy whilepursuing the advancement of the peoples’interests through its membership in a localspecial body, after satisfying all therequirements and set criteria, PER THEMemo-Circular; and after securing aCertificate of Accreditation, issued by fromthe Sanggunian7. Minutes of the Annual Meetings of theApplicant Organization’s Board Secretaryimmediately preceding year as certified bythe Orga
Computation of Realty Tax 50 Computation of Transfer Tax 51 . Property and Accountability 54-55 Issuance of Delinquency Bill Statement (By Barangay) 56 Issuance of Stickers to Delivery Trucks 57 Issuance of Tax Clearance Certificate 58-59 Payment of Annual Fixed Tax 60 . CITY DISASTER RISK REDUCTION MANAGEMENT OFFICE 305
