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NewsletterFor Foundation Trust membersSpring 2018Welcome from our chairI’m delighted to havebeen appointed chairof West Suffolk NHSFoundation Trust(WSFT). This is myfirst Foundation Trustnewsletter so hello toyou all, I look forwardto working with you.only one in the Midlands and East region, tohold the accolade.Every colleague should be proud ofthemselves for their contribution to thisresult, but I’d like to personally thank Rogeron behalf of us all for his compassionateleadership and help in reaching theseachievements.Although this is achallenging time for the NHS, WSFT is in astrong place and has demonstrated someexceptional performance in relation toquality of care and staff engagement.So, what does the future hold? We’llbe working hard to maintain our highstandards, improve our services, becomemore efficient and offer the best and safestcare for our patients.This is in no small part due to mypredecessor, Roger Quince, who led theTrust for ten years. He negotiated gainingFoundation Trust status, was a driving forcein supporting the hospital’s innovativedigital development, and in the integrationof NHS community health services with thehospital as part of the new West SuffolkAlliance.I believe in a more integrated system ofhealth and care, and welcome the progressthe Trust has made in doing this. Helpingboth acute and community services to jointogether and better respond to the needsof our community is something I’m verypassionate about. I look forward to steeringthe Trust as we develop this over thecoming months and develop the Alliancewith our health and social care colleagues.In January this year the Trust received thehighest rating, ‘outstanding’, from the CareQuality Commission (CQC) – one of justseven general hospitals in England, and theWith best wishes,Sheila Childerhouse

HRH The Princess Royal visitsoccupational therapyHer Royal Highness The PrincessRoyal as Patron of Royal Collegeof Occupational Therapists, visitedWest Suffolk Hospital on Wednesday28 March where she met staff andheard first-hand about the work ofoccupational therapists across the westof the county.Her Royal Highness met with occupationaltherapy teams from the Trust who provideinnovative therapy services for patients tohelp them improve their independence,health, and ability to complete everydaytasks.Stephen Dunn, chief executive, said:“We are delighted to have been ableto host this very special visit. Her RoyalHighness’ patronage at the Royal College ofOccupational Therapists has helped raise theprofile of the role of occupational therapistsacross the country, and we were incrediblygrateful for the words of support andencouragement she shared with our staff.”On a tour of the occupational therapydepartment, Her Royal Highness receivedpresentations from staff about the Trust’ssupport to go home service, which providesclose collaboration between health acuteand social services to support the timelydischarge of patients back home; themedically optimised team, which supportsmoving patients from the hospital to moreappropriate beds in the community; andthe early intervention team, which supportsadmission prevention to the hospital fromthe emergency department, and from thecommunity for patients whose medicalneeds can be managed at home by puttingin the necessary therapy and care required.Her Royal Highness The Princess Royal talking with staff and a patient2

Gylda Nunn, integrated therapiesmanager for WSFT, said: “Working withoccupational therapists has been nothingbut a positive, worthwhile and fulfillingexperience. I have found that occupationaltherapists are problem solvers. Theyembrace change. They are natural leaders.And their commitment to quality andinnovation is the reason why so many newservices are led by them – and this is noeasy task given some of the new and acutepressures felt in health and social care.Her Royal Highness The Princess RoyalThe Trust’s lymphoedema service was alsoshowcased, with a Trust therapist andpatient speaking to the Princess Royalabout the implications of lymphoedema,and the support provided by theoccupational therapy teams to helppatients overcome the limitations theillness brings.“I am delighted about the opportunityof this visit. It has been a chance to letour West Suffolk occupational therapistscelebrate together – from mental health,social services, and community, topaediatrics, hospice, the hospital, anda number of specialisms such as handtherapy and wheelchair services. Moreand more we are working together, andthere are exciting times ahead as thereis still so much we can do - and are nowempowered and supported to do so.”Her Royal Highness meeting director of workforce Jan Bloomfield3

Best for hip fracture careSome of the hip fracture team at WSFTThe National Hip Fracture Database(NHFD) has rated WSFT as the tophospital in England, Wales andNorthern Ireland for meeting bestpractice criteria for patients treated fora hip fracture.Hip fractures are cracks or breaks in the topof the thigh bone (femur) close to the hipjoint. They’re usually caused by a fall or aninjury to the side of the hip, and are one ofthe most common serious injuries for olderpeople.A progressive integrated staff team,including doctors, specialist nurses, traumapractitioners, and orthopaedic, elderlymedicine, and rehabilitation teams, ensurethe patient is identified as soon as theyattend the emergency department. Theywork together to identify immediate careand ongoing rehabilitation needs of eachpatient, ensuring they receive the beststandard of care as soon as possible.WSFT achieved 94.3% against the best4practice criteria in 2017, against an averageof 57.1%.Records show that: 94.5% of patients had surgery on theday of, or the day after, admission (topscore against an average 69.5%) 99.7% of patients received aperioperative medical assessment (average88.6%) 99.5% of patients received aphysiotherapy assessment by the day aftersurgery (average 94.2%) In December 2017, despite the Trustcaring for the highest number of patientssince the database began in April 2011,staff kept patients’ overall average lengthof stay at the lowest it has been since thedatabase began at 16.1 days.Dr Mohanraj Suresh, lead geriatricianat WSFT, said: “Our elderly patients aresometimes very frail when they come to us,so rapid decisions about care and action areparamount to help them to regain mobilityand a good quality of independent life.”

My WiSH Charity’slatest campaignmychar it ySupporting West Suffolk HospitalRegistered Charity No. 1049223Sue Smith, My WiSH Charity fundraisingmanager, said: “The appeal total currentlystands at 180,847, over a third of the wayto the target, with people and businessesin the community sending in donationson an almost daily basis. We can’t thankthem enough but still have some way togo to reach our goal. Please donate if youcan; this lasting legacy will transform andimprove patient care and treatment for thepeople of west Suffolk.”Frankie Dettori, Every Heart Mattersambassador, with some of WSFT’scardiac teamLast year saw the launch of My WiSHCharity’s biggest appeal yet: EveryHeart Matters.Many local groups and companieshave supported the appeal and the charityhas also been honoured to receive twolegacies in the past year from generousmembers of the community. One legacyfacilitated the purchase of 24 speciallightweight hoists, as well as providinga significant donation to the Every HeartMatters appeal.The Trust is investing 5.2m in developinga state of the art cardiac suite that willprovide quicker access to more treatmentsfor our local community.For more information, please visit:www.mywishcharity.co.ukThe Every Heart Matters appeal aims toraise 500,000 to support the build of anew cardiac diagnostic unit alongside thecardiac suite, to create a fully integratedcardiac centre that will enhance thetreatment of all our cardiac patients.To contact the fundraising team, ordonate, please use the followingcontact details:The fully integrated cardiac centre willunite all cardiac care at West SuffolkHospital into one location; ensuring patientcare is delivered jointly with cardiologistsand diagnostics working together in onespecialist area.Twitter: @mywishcharityFacebook: mywishcharityTelephone: 01284 712952Email: fundraising@wsh.nhs.ukAddress: My WiSH Charity, HardwickLane, Bury St Edmunds, SuffolkIP33 2QZ5

New staff and publicgovernorsWSFT’s five new staff governorsCongratulations to all our newly-elected staff and public governors for 2018.All five staff governors are new to post, as are six of the public governors, so aparticularly warm welcome to them.The Council of Governors is the collective body of 25 governors that that holds the TrustBoard to account through the non-executive directors. It works closely with the Trust Boardto make sure services are meeting the needs of the local community.We have three different types of governors; public, staff and partner organisations. Publicgovernors are elected by our public members (including our patients and their carers) whomust live within our membership area. Staff governors are elected by our staff memberswho come from all staff groups. Partner governors are nominated to represent particularorganisations (see below).6PublicPeter Alder, Mary Allan, Florence Bevan, June Carpenter,Justine Corney, Jayne Gilbert, Gordon Mckay, Barry Moult,Jayne Neal, Adrian Osborne, Joe Pajak, Margaret Rutter, JaneSkinner, Liz Steele.StaffPeta Cook, Javed Imam, Amanda Keighley, Garry Sharp,Martin Wood.Partner organisationsJudy Cory: Friends of West Suffolk, Dr Mark Gurnell:University of Cambridge, Dr Andrew Hassan: GP member,West Suffolk CCG, Cllr Beccy Hopfensperger: Suffolk CountyCouncil, Sara Mildmay-White: St Edmundsbury BoroughCouncil, Laraine Moody: West Suffolk College

Changes to data protectionOn 25 May 2018 the Data Protection Actwill be replaced with the General DataProtection Regulation (GDPR).The GDPR will give individuals more controlover their personal data, impose stricterrules on organisations that handle data, andmake sure new technology is embraced toprocess and protect the data held. Some ofthe major changes in the new legislationinclude:Consent – the processes to gain patientconsent for sharing information will changeand be much stricter.for all new projects and systems wherepersonal information is being used.Information register – we must maintain aregister of all data we process, how we useit and where it goes.Fines – the Information Commissioner’sOffice will be able to impose higher fines ofup to 20million.If you would like to read more about howthis will affect you as a Foundation Trustmember, please read the privacy notice onthe Foundation Trust section of our website:www.wsh.nhs.uk/privacy.aspxPrivacy impact assessments – these will bemandatory and will have to be producedDiary datesOur Council of Governors meet several times a year. All are welcome to attend.Meetings take place in the Education Centre at the hospital at 5.30pm.The next meetings will be held on: Thursday 9 August Wednesday 14 NovemberOur annual members meeting will take place at the Apex in Bury St Edmunds onTuesday 11 September 2018 at 5.30pm.The next special interest talk: Eye conditions, with WSFT consultantophthalmologist Dr Raj Hanspal. Friday 22 June: 2.30pm - 4.30pm at AFC Sudbury Football Club Friday 6 July: 2.30pm - 4.30pm at The Church on the Way, ThetfordPlease see enclosed invitation letter for more details, and complete the form at thebottom to confirm your attendance.7