Corner Bakery Job Description

Transcription

Corner Bakery Job DescriptionJOB DESCRIPTIONJob FunctionJob Description – ManagerJob Description – SupervisorJob Description – BakerJob Description – Counter SalesJob Description – AdministratorPage23456DISCLAIMER: Retsol Stores (Pty) Ltd, its affiliates and subsidiaries, make no representations nor gives any warranties, regarding the suitability, accuracy or fitness for any purpose of any goods, material, advice, information or service supplied by any of them, or anyof their agents, employees or representatives, along with this report or as a consequence thereof. None of them will be bound by any representations, promises, warranties or the like which has not been recorded in writing and signed for by a director of Retsol Stores(Pty) Ltd, or it’s appropriate affiliate or subsidiary.12 May 20141

Corner Bakery Job DescriptionJob Description – ManagerPosition NameManagerReports ToDealerTime Requirements Long Term / Fixed Position Normal working hours will be 195 hours per month, and will be constituted by means ofstructured shifts, with a lunch break of 30 minutes as provided for in the shift allocation. Saturday and Sunday are considered normal working hours. Entitled to all official public holidays on full pay. If an employee does not work on a publicholiday, he/she shall receive normal payment for that day. Overtime (one and a half times normal hourly wage) will only be worked if agreed upon, andwill only be applicable if the 195 hours per month have been exceeded. Entitled to 15 days paid leave after every 12 months of continuous service. Entitled to 1 day’s paid sick leave for every 26 days worked. Entitled to 121 days maternity leave without pay.Salary xxxx ZAR per month Total Cost To CompanyPosition DescriptionThe Manager reports directly to the Dealer and assumes responsibility for the daily running ofthe Bakery. At many Engen dealerships, the Manager may oversee operations at all facets ofthat particular dealership, such as the forecourt, convenience store, Wimpy and Corner Bakery.In the absence of the Dealer the Manger has the final say on any decisions.Key Responsibilities Reviewing staff attendance Liaising with RBM to obtain First Plan production quantities Reviewing past sales data to formulate History Plus plan. Capturing stock take data onto Branch, reviewing stock take data to identify and investigatevariances Approve quantity of stock to be ordered Review stock cards to identify and investigate variances Determine new pricing & capture onto Branch Determine new products / promotions & capture onto Branch Investigate & rectify all customer complaints Set sales targets for bakery staff to obtain 50% GP Determine when staff are scheduled to work for the coming month Ensure all employees & suppliers are paid correctly Ensure all employees attendance & leave is reconciled & correctly accounted Hire new employees for the Bakery Ensuring new employees are properly inducted. Ensuring all employees are properly trained. Ensuring correct disciplinary procedures are followed for any employees transgressionsSkills / Aptitude Minimum 1 year of Retail experience or equivalent. Extensive knowledge of Bakery team procedures and policies. Capable of teaching others in a constructive and positive manner. Ability to communicate effectively with customers and team members. Ability to perform physical requirements of position. Ability to operate all necessary equipment. Strong organizational skills; basic computer skills. Ability to work a flexible schedule including nights, weekends and holidays as required.Training Branch Training SOM TrainingKey Measures 50% GP Achieve sales and gross profit target s through enticing merchandising, sufficient quantity,superior quality, and variety. Achieve wastage / shrinkage mitigation.DISCLAIMER: Retsol Stores (Pty) Ltd, its affiliates and subsidiaries, make no representations nor gives any warranties, regarding the suitability, accuracy or fitness for any purpose of any goods, material, advice, information or service supplied by any of them, or anyof their agents, employees or representatives, along with this report or as a consequence thereof. None of them will be bound by any representations, promises, warranties or the like which has not been recorded in writing and signed for by a director of Retsol Stores(Pty) Ltd, or it’s appropriate affiliate or subsidiary.12 May 20142

Corner Bakery Job DescriptionJob Description – SupervisorPosition NameSupervisorReports ToDealer / ManagerTime Requirements Short Term / Temporary position Normal working hours will be 195 hours per month, and will be constituted by means ofstructured shifts, with a lunch break of 30 minutes as provided for in the shift allocation. Saturday and Sunday are considered normal working hours. Entitled to all official public holidays on full pay. If an employee does not work on a publicholiday, he/she shall receive normal payment for that day. Overtime (one and a half times normal hourly wage) will only be worked if agreed upon, andwill only be applicable if the 195 hours per month have been exceeded. Entitled to 15 days paid leave after every 12 months of continuous service. Entitled to 1 day’s paid sick leave for every 26 days worked. Entitled to 121 days maternity leave without pay.Salary xxxx ZAR per month Total Cost To CompanyPosition DescriptionThe Supervisor reports directly to the Dealer / Manager. The Supervisor over see’s all the dailyoperations of the Bakery. The Supervisor is responsible for tracking and accounting for all stockmovements.Key Responsibilities Taking attendance at each shift and ensuring staff have correct uniforms. Maintaining a clean Storage Area at all times Ensuring excellent personal hygiene at all times Ensuring that a new Stock Control Sheet is available each shift. Approving Bake quantity for day parts plan Ensuring Stock Take is completed weekly & employees counts are checked Determining the quantity of stock to be ordered & creating a requisition Checking Delivered Stock and Delivery Note against Purchase Order Ensuring delivered stock is acceptable quality Storing delivered stock in locked storage area Investigate any stock discrepancies with the stock control sheet Issue exact quantity of ingredients to make planned bake quantity Record wastage and disposed of expired products Review production against issued stock to mitigate shrinkage / wastage Reconcile Stock movements per shift and capture production quantities Ensuring the correct pricing & packaging is placed on every product. Handling Customer complaints Ensuring employees leave is correctly accounted for Ensuring new employees are properly inducted.Skills / Aptitude Minimum 1 year of Bakery experience or equivalent. Extensive knowledge of Bakery team procedures and policies. Capable of teaching others in a constructive and positive manner. Ability to communicate effectively with customers and team members. Ability to perform physical requirements of position. Ability to operate all necessary equipment. Ability to work a flexible schedule including nights, weekends and holidays as required.Training Branch Training SOM TrainingKey Measures 50% GP Achieve sales and gross profit target s through enticing merchandising, sufficient quantity,superior quality, and variety. Achieve wastage / shrinkage mitigation.DISCLAIMER: Retsol Stores (Pty) Ltd, its affiliates and subsidiaries, make no representations nor gives any warranties, regarding the suitability, accuracy or fitness for any purpose of any goods, material, advice, information or service supplied by any of them, or anyof their agents, employees or representatives, along with this report or as a consequence thereof. None of them will be bound by any representations, promises, warranties or the like which has not been recorded in writing and signed for by a director of Retsol Stores(Pty) Ltd, or it’s appropriate affiliate or subsidiary.12 May 20143

Corner Bakery Job DescriptionJob Description – BakerPosition NameBakerReports ToDealer / ManagerTime Requirements Short Term / Temporary position Normal working hours will be 195 hours per month, and will be constituted by means ofstructured shifts, with a lunch break of 30 minutes as provided for in the shift allocation. Saturday and Sunday are considered normal working hours. Entitled to all official public holidays on full pay. If an employee does not work on a publicholiday, he/she shall receive normal payment for that day. Overtime (one and a half times normal hourly wage) will only be worked if agreed upon, andwill only be applicable if the 195 hours per month have been exceeded. Entitled to 15 days paid leave after every 12 months of continuous service. Entitled to 1 day’s paid sick leave for every 26 days worked. Entitled to 121 days maternity leave without pay.Salary xxxx ZAR per month Total Cost To CompanyPosition DescriptionThe Baker reports directly to the Dealer / Manager. The Baker plays an important role as the“Engine” of the Corner Bakery. Bakers work according to a tight production schedule that setsquotas for how many of a particular item they must produce each day. The Baker is responsiblefor making a wide range of Sandwiches, Pies, Danishes, Cakes, Biscuits, Doughnuts, Muffins,Chicken, Bread, Rolls and Pizza. Depending on the individual bakery these products are eithermade from scratch or partially prepared. The Baker is responsible for maintaining the correctquality of all Corner Bakery food.Key Responsibilities Maintaining a clean Kitchen Area at all times Ensuring excellent personal hygiene at all times Determining the quantity of each product to be made at each bake. Making each product (Cookies/Cakes/Muffins, Fast-Food/Chicken/ Meals, Breads/Rolls,Sandwiches/Savoury, Confectionary/Pastry). Declaring production after each bake Recording wastage of expired food removed from Display Units Counting the quantity of stock available in each display unit daily (Opening and ClosingBalances). Ensuring the correct pricing is placed on every product. Ensuring the products are correct packaged.Skills / Aptitude Extensive knowledge of Bakery team procedures and policies. Capable of teaching others in a constructive and positive manner. Ability to communicate effectively with customers and team members. Ability to perform physical requirements of position. Ability to operate all necessary equipment. Ability to work a flexible schedule including nights, weekends and holidays as required. Basic knowledge of ingredient information and able to follow recipes. Must possess technical cooking and food preparation skillTraining Branch Training SOM TrainingKey Measures Achieve sales and gross profit target s through enticing merchandising, sufficient quantity,superior quality, and variety. Achieve wastage / shrinkage mitigation.DISCLAIMER: Retsol Stores (Pty) Ltd, its affiliates and subsidiaries, make no representations nor gives any warranties, regarding the suitability, accuracy or fitness for any purpose of any goods, material, advice, information or service supplied by any of them, or anyof their agents, employees or representatives, along with this report or as a consequence thereof. None of them will be bound by any representations, promises, warranties or the like which has not been recorded in writing and signed for by a director of Retsol Stores(Pty) Ltd, or it’s appropriate affiliate or subsidiary.12 May 20144

Corner Bakery Job DescriptionJob Description – Counter SalesPosition NameCounter SalesReports ToDealer / ManagerTime Requirements Short Term / Temporary position Normal working hours will be 195 hours per month, and will be constituted by means ofstructured shifts, with a lunch break of 30 minutes as provided for in the shift allocation. Saturday and Sunday are considered normal working hours. Entitled to all official public holidays on full pay. If an employee does not work on a publicholiday, he/she shall receive normal payment for that day. Overtime (one and a half times normal hourly wage) will only be worked if agreed upon, andwill only be applicable if the 195 hours per month have been exceeded. Entitled to 15 days paid leave after every 12 months of continuous service. Entitled to 1 day’s paid sick leave for every 26 days worked. Entitled to 121 days maternity leave without pay.Salary xxxx ZAR per month Total Cost To CompanyPosition DescriptionThe Counter Sales reports directly to the Dealer / Manager. The Counter Sales plays animportant role as the “face” of the Corner Bakery. Counter Sales interacts directly withcustomers and as such assumes the responsibility of maintaining the correct Corner Bakeryimage and reputation. In addition to providing excellent customer service, the Counter Sales roleis also responsible for Merchandising and ensuring display units are kept clean and stocked.Key Responsibilities Maintaining a clean Counter Area at all times Ensuring excellent personal hygiene at all times Merchandising Display Units, ensuring they are well stocked, clean and expired goods areremoved. Recording wastage of expired food removed from Display Units Counting the quantity of stock available in each display unit daily (Opening and ClosingBalances). Ensuring the correct pricing is placed on every product. Ensuring the products are correct packaged. Handling Customer complaints Make sure the customers are taken care of at all times. Surprise and delight the customers with consistent, delightful service. Up Selling to customers to increase sales for the Bakery and obtain sales targetsSkills / Aptitude Extensive knowledge of Bakery team procedures and policies. Capable of teaching others in a constructive and positive manner. Ability to communicate effectively with customers and team members. Ability to perform physical requirements of position. Ability to operate all necessary equipment. Ability to work a flexible schedule including nights, weekends and holidays as required.Training Branch Training SOM TrainingKey Measures Achieve sales and gross profit target s through enticing merchandising, sufficient quantity,superior quality, and variety. Achieve wastage / shrinkage mitigation.DISCLAIMER: Retsol Stores (Pty) Ltd, its affiliates and subsidiaries, make no representations nor gives any warranties, regarding the suitability, accuracy or fitness for any purpose of any goods, material, advice, information or service supplied by any of them, or anyof their agents, employees or representatives, along with this report or as a consequence thereof. None of them will be bound by any representations, promises, warranties or the like which has not been recorded in writing and signed for by a director of Retsol Stores(Pty) Ltd, or it’s appropriate affiliate or subsidiary.12 May 20145

Corner Bakery Job DescriptionJob Description – AdministratorPosition NameAdministratorReports ToDealer / ManagerTime Requirements Short Term / Temporary position Normal working hours will be 195 hours per month, and will be constituted by means ofstructured shifts, with a lunch break of 30 minutes as provided for in the shift allocation. Saturday and Sunday are considered normal working hours. Entitled to all official public holidays on full pay. If an employee does not work on a publicholiday, he/she shall receive normal payment for that day. Overtime (one and a half times normal hourly wage) will only be worked if agreed upon, andwill only be applicable if the 195 hours per month have been exceeded. Entitled to 15 days paid leave after every 12 months of continuous service. Entitled to 1 day’s paid sick leave for every 26 days worked. Entitled to 121 days maternity leave without pay.Salary xxxx ZAR per month Total Cost To CompanyPosition DescriptionThe Administrator reports directly to the Dealer / Manager. The Administrator is responsible foroverseeing all stock management documentation, capturing information onto Branch andensuring all pricing / stock changes are updated on Branch and scale / label printers.Key Responsibilities Raising Purchase Orders (PO) & placing orders with Suppliers Following up on Orders with suppliers Reconciling delivery documentation if PO’s do not match Delivery Notes Creating Goods Received Vouchers (GRV) in Branch Reconciling Purchase Orders to Delivery Notes and Invoices Ensuring Suppliers are paid for reconciled deliveries. Capturing daily production on Branch and checking for variance Updating pricing information on Branch and Scale / Label Printer Updating promotional information on Branch and Scale / Label Printer Updating product range information on Branch and Scale / Label Printer Closing books at month end Reconciling employee salaries for the monthSkills / Aptitude Extensive knowledge of Bakery team procedures and policies. Capable of teaching others in a constructive and positive manner. Ability to communicate effectively with customers and team members. Ability to perform physical requirements of position. Ability to operate all necessary equipment. Strong organizational skills; basic computer skills. Ability to work a flexible schedule including nights, weekends and holidays as required.Training Branch Training SOM TrainingKey Measures 50% GPDISCLAIMER: Retsol Stores (Pty) Ltd, its affiliates and subsidiaries, make no representations nor gives any warranties, regarding the suitability, accuracy or fitness for any purpose of any goods, material, advice, information or service supplied by any of them, or anyof their agents, employees or representatives, along with this report or as a consequence thereof. None of them will be bound by any representations, promises, warranties or the like which has not been recorded in writing and signed for by a director of Retsol Stores(Pty) Ltd, or it’s appropriate affiliate or subsidiary.12 May 20146

Corner Bakery Job Description DISCLAIMER: Retsol Stores (Pty) Ltd, its affiliates and subsidiaries, make no representations nor gives any warranties, regarding the suitability, accuracy or fitness for any purpose of any goods, material, advice, information or service supplied by any of them, or any . structured shifts, with a lunch break of .