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Safety, Quality,Informaticsand LeadershipProgramAc h i ev i n g h i g h - i m p a c t l e a d e r s h i pwith an emphasis on qualitya n d s a fe t yAPPLY AT HMS.HARVARD.EDU/SQIL
Dean’s OverviewHarvard Medical School’s Safety, Quality, Informatics and Leadership (SQIL) program offers an exclusiveopportunity to explore the cornerstones of high-quality health care. This intensive one-year certificate programis designed to help participants develop knowledge and skills in the science and implementation of safety andquality programs in a hospital setting, which is the fundamental premise of the Institute of Medicine’s LearningHealth System concept.The exposure to top Harvard faculty, clinical experts and administrative leaders from our Harvard-affiliatedhospitals―including Massachusetts General Hospital, Beth Israel Deaconess Medical Center, Boston Children’sHospital, Dana-Farber Cancer Institute, Joslin Diabetes Center and Brigham and Women’s Hospital―make thisa unique learning opportunity. But, that’s not all. Two of our three program directors, Professor Charles Friedmanand Professor Aziz Sheikh from the University of Michigan and Edinburgh University, respectively, provide thisprogram with a global perspective that enriches the experience for all students. Best practices and pragmaticsolutions from different parts of the world are showcased. Students interact and learn from one another. Ourunique blended learning model is ideally suited to the busy professional, as it allows you to learn while stillworking.We anticipate that graduating students will acquire the skills and knowledge required to take their organizationto a new level of performance. Indeed, we expect graduates to become leaders in quality, safety and informatics.David H. Roberts, MDDean for External EducationHarvard Medical School
Program OverviewIn today’s complex health care environment, change is constant. Our evolving technology landscape is reshapingthe way we manage patients and engage as clinicians. Providers work to deliver high value care that is safe andfree from medical errors. As a result, high quality care, clinical efficiency and cost containment can be difficultto manage.In an effort to support this need, Harvard Medical School offers Safety, Quality, Informatics and Leadership(SQIL). This comprehensive program provides health care leaders, clinicians and administrators with the toolsneeded to become global leaders in health care delivery.WHAT IS SQIL?SQIL is a one-year certificate program consisting of three in-person, 3-day workshops; dynamic live webinars andpre-recorded lectures; and team-based peer collaboration. This highly interactive program provides participantswith direct access to the world’s leading authorities in safety, quality, clinical informatics and health leadership.Learn more about the SQIL program online at hms.harvard.edu/sqil.
Program ObjectivesSQIL’s goal is for participants to attain fundamental knowledge in four key areas that comprise the LearningHealth System concept patient safety, quality, informatics and leadership. Through a blended learning format,participants will gain the knowledge, skills and confidence to play a key role as leaders in their local healthcare system.Upon completion of the program, participants will be fully equipped to: Apply the key concepts in patient safety, quality andinformatics - grounded in the concept of LearningHealth Systems - to real-world health problems Identify barriers to change within complex health caresystems Cultivate a strategic toolkit to address the challengesrelated to the interplay of quality, safety and informatics Develop and sharpen personal leadership andcommunication skills Use Harvard Business School Case Method teaching toillustrate and learn from case scenarios in an interactivesetting Building on the previous objectives, develop plans forquality improvement, patient safety and/or informaticswithin the participant’s own health care organizationor system Design a learning cycle process to address a statedhealth problem
CurriculumThe program emphasizes team-based learning in the classroom and online with students working in groups tocollaborate, discuss and solve problems―a method that leads to a deeper and more enduring understanding oftopics. In addition, students will have access to program faculty throughout the year for methodological guidanceand support.COURSE THEMESPatient Safety Introduction to Patient Safety Adverse Event Reporting Reviewing Errors: Root Cause Analysis Hospital Acquired Conditions and SeriousReportable Events Introduction to “Just Culture” Safety Culture - Strategies for Making thisReal Disclosure and Apology A Trainee Curriculum in Quality and Safety Patient and Family EngagementQuality Improvement Foundations of Performance Improvement Quality Improvement Process and Planning Developing a Hospital Program in Quality Quality & Performance Measurement Care Assessment and Management Ambulatory Care CoordinationInformatics Foundations of Informatics, Spanning HealthCare and Public Health Basics of Clinical Databases: Introduction toDatabases Using Electronic Health Records to ImproveQuality and Safety eHealth Trends and Technologies Knowledge Management and ClinicalDecision Support Artificial Intelligence and Machine Learning Patient Portals Global e-Health Trends and Techniques The Role of Informatics in LearningHealth SystemsLeadership Becoming an Effective Change Leader Building High Performance Teams Servant Leadership Situational Leadership Delegation Mentoring Building your Leadership Team Facilitating Teams to Succeed Practicing and Delivering Lifestyle Medicine
Who Are We Looking For?The Harvard Medical School Safety, Quality, Informatics and Leadership program is designed for clinicians,administrators and policymakers in leadership roles in clinical quality and/or patient safety. Candidates for theprogram should hold doctoral or master’s level degrees. This program is offered in three international cities–Boston, London and Shanghai. A snapshot of our global participation is represented below:
FacultyPROGRAM DIRECTORSCHARLES FRIEDMAN, PhDJosiah Macy Jr. Professor of MedicalEducation and Chair of the Departmentof Learning Health Sciences,University of MichiganKATHERINE S. SANTOS, MBAVice President, Strategy andOperational Excellence, ChelseaJewish LifecareAZIZ SHEIKH, OBE, MD, MSc,FRCGP, FRCP, FRCPE, FRSE, FFPH,FMedSci, FACMI, FFCIProfessor and Chair of Primary CareResearch and Development, Universityof EdinburghDirector of the Usher Institute,University of Edinburgh, College ofMedicine and Veterinary MedicineAJAY K. SINGH, MBBS, FRCP, MBASenior Associate Dean for PostgraduateMedical Education,Harvard Medical School“The SQIL program willbring together currentand emerging leadersin health care with topHarvard faculty. The goalof SQIL is to developphysicians, nurses andadministrators into betterleaders. By attending thisprogram, you will acquirethe knowledge and skillsthat will make you moreeffective. In the process,you will also develop aglobal network of likeminded professionals whowork in health care.”AJAY K. SINGH,MBBS, FRCP, MBAProgram Director
WORKSHOP FACULTYPATRICIA ABBOTT, PhD, RN, FAAN, FACMIAssociate Professor, University of MichiganSchool of NursingDirector, Hillman Innovation Scholars ProgramMELVYN MENEZES, PhD, MBAAssociate Professor, Boston UniversityQuestrom School of BusinessMARA BLOOM, JD, MSExecutive Director, Massachusetts GeneralHospital Cancer CenterELIZABETH MORT, MD, MPHSenior VP of Quality and Safety, Chief QualityOfficerMassachusetts General HospitalELIZABETH FRATES, MDAssistant Clinical Professor, Harvard MedicalSchoolDirector of Wellness Programming, StrokeInstitute for Research and Recovery, SpauldingRehabilitation HospitalLUIS PRADO, MBBSAssociate ProfessorExecutive Director Academic and MedicalServices and Chief Medical Officer, EpworthHealthcarePRERNA KAHLON, BDS, MPAH, CPGQVice President, Quality and ProcessImprovementGrady Health System, Atlanta, GASAYEED MALEK, MD, FACSAssistant Professor of Surgery, HarvardMedical SchoolClinical Director of Transplant Surgery,Brigham and Women’s HospitalKENNETH MANDL, MD, MPHProfessor of Biomedical Informatics and ofPediatrics, Harvard Medical SchoolDirector, Computational Health InformaticsProgram, Boston Children’s HospitalVINAY RANE, MBBS, LLB, PDLP,BMEDSCI(HONS), LLM, FACLM,MFFLM(LON), FRANZCOG, FFCFM(RCPA),FACOG, MAICD, AFRACMA, MHSMAssociate Professor, Ramsay HealthcareDANIEL SANDS, MD, MPH, FACP, FACMIHarvard Medical SchoolBeth Israel Deaconess Medical CenterGORDON SCHIFF, MDAssociate Professor of Medicine, HarvardMedical SchoolAssociate Director of Brigham and Women’sCenter for Patient Safety ResearchPractice, Quality, and Safety Director HarvardMedical School Center for Primary CareDOUGLAS SMINK, MD, MPHAssociate Professor of Surgery, HarvardMedical SchoolChief of Surgery, Faulkner HospitalProgram Director, General Surgery Residency,Brigham and Women’s HospitalANJALA TESS, MDAssociate Professor of Medicine, HarvardMedical SchoolAssociate Chair for Education, Departmentof Medicine, Beth Israel Deaconess MedicalCenterDirector, HMS Master’s Degree in HealthcareQuality and SafetyKEVIN TUCKER, MDAssistant Professor of Medicine, HarvardMedical SchoolMedical Director DCI Brigham/FaulknerHospitalChief of Nephrology, Faulkner HospitalDirector, HMS Master’s Degree in ClinicalService OperationsJOHANNA WESTBROOK, PhD, MHADirector, Centre for Health Systems andSafety Research, Australian Institute of HealthInnovationFaculty of Medicine and Health Sciences,Macquarie UniversityONLINE CURRICULUM FACULTYJULIA ADLER-MILSTEIN, PhDAssociate Professor, Department of MedicineDirector, Center for Clinical Informatics andImprovement ResearchUniversity of California San FranciscoHEATHER BAER, ScDAssistant Professor of Medicine, HarvardMedical SchoolAssistant Professor of Epidemiology, HarvardT.H. Chan School of Public HealthAssociate Epidemiologist, Brigham andWomen’s HospitalMUJEEB BASIT, MDAssociate Chief Medical Informatics OfficerProfessor, University of Texas SouthwesternMedical CenterJONATHAN BAUMLead Consultant with PerformanceImprovement, Brigham and Women’s HospitalJENNIFER BELOFF, MSN, RN, APN-CAssistant Professor of Medicine, HarvardMedical SchoolDirector of Quality, Center for ClinicalExcellence, Brigham and Women’s HospitalALEXANDER CARBO, MDAssociate Professor of Medicine, HarvardMedical SchoolAssociate Director for Patient Safety, BethIsrael Deaconess Medical CenterBRADLEY CROTTY, MD, MPHAssistant Professor, Medical College ofWisconsinMedical Director, Inception HealthREBECCA CUNNINGHAM, MDAssistant Professor of Medicine, HarvardMedical SchoolMedical Director, Integrated Care andManagement Program, Brigham and Women’sHealth CareCHRISTIAN DANKERS, MD, MBAInstructor in Medicine, Harvard MedicalSchoolMedical Director, Department of Quality andSafety, Brigham and Women’s Hospital
MAURA DONNELLY, RNClinician, Brigham and Women’s HospitalSenior Consultant with PerformanceImprovement, Brigham and Women’s HospitalJESSICA DUDLEY, MDAssistant Professor of Medicine, HarvardMedical SchoolChief Clinical Officer, Press GaneySUSAN EDGMAN-LEVITAN, PALecturer on Medicine, Harvard Medical SchoolExecutive Director, John D. Stoeckle Center forPrimary Care, Massachusetts General HospitalHENRY FELDMAN, MDAssistant Professor of Medicine, HarvardMedical SchoolChief Information Architect, Beth IsraelDeaconess Medical CenterPATRICIA FOLCARELLI, RN, PhDInterim Vice President, Healthcare Quality,Beth Israel Deaconess Medical CenterDOROTHY GOULART, MS, RNFormer Director of Performance Improvement,Center for Clinical Excellence, Brigham andWomen’s HospitalJEFFREY GREENBERG, MD, MBAAssistant Professor of Medicine, HarvardMedical SchoolMedical Director, Brigham and Women’sHospital Innovation HubFormer Medical Director of the StandardizedClinical Assessment and Management Program(SCAMP), Brigham and Women’s HospitalYAEL K. HEHER, MD, MPHAssociate Professor of Pathology, HarvardMedical SchoolDirector of Quality and Patient Safety,Department of Pathology, Beth IsraelDeaconess Medical CenterKENNETH MANDL, MD, MPHProfessor of Biomedical Informatics and ofPediatrics, Harvard Medical SchoolDirector, Computational Health InformaticsProgram, Boston Children’s HospitalPETER MARGOLIS, MD, PhDCo-Director, James M. Anderson Center forHealth Systems ExcellenceProfessor of Pediatrics, Cincinnati Children’sHospital Medical CenterCLAIRE MASSEROSenior Consultant, Performance Improvement,Brigham and Women’s HospitalANDREW MORRIS, FRSE, FMedSciProfessor of Medicine, University of EdinburghDirector, Institute of Population HealthSciences, University of EdinburghVice Principal of Data Science, University ofEdinburghYURI QUINTANA, PhDAssistant Professor of Medicine, HarvardMedical SchoolDirector, Global Health Informatics, Beth IsraelDeaconess Medical CenterSANDHYA K. RAO, MDAssistant Professor of Medicine, HarvardMedical SchoolMedical Director, Population Health, PartnersHealthCareAssociate Medical Director for QualityImprovement, Massachusetts GeneralPhysicians OrganizationJOHN ROSSI, MBASenior Consultant, Performance Improvement,Brigham and Women’s HospitalCHARLES SAFRAN, MD, MSProfessor of Medicine, Harvard Medical SchoolChief, Division of Clinical Informatics, BethIsrael Deaconess Medical CenterKATHERINE SANTOSDirector of Service Excellence andPerformance Improvement, Brigham andWomen’s Faulkner HospitalGORDON SCHIFF, MDAssociate Professor of Medicine, HarvardMedical SchoolQuality and Safety Director, Harvard MedicalSchool Center for Primary CareAssociate Director, Center for Patient SafetyResearch and Practice, Brigham and Women’sHospitalJO SHAPIRO, MDAssociate Professor of Otolaryngology, HarvardMedical SchoolDirector, Center for Professionalism and PeerSupportChief, Division of Otolaryngology, Brigham andWomen’s HospitalHARDEEP SINGH, MD, MPHAssociate Professor, Department of Medicine,Section of Health Services Research, BaylorCollege of MedicineChief, Health Policy, Quality & InformaticsProgram, Center for Innovations in Quality,Effectiveness and Safety, Michael E. DeBakeyVA Medical CenterDirector, VA Center of Inquiry to ImproveOutpatient Safety through Effective ElectronicCommunicationKARANDEEP SINGH, MD, MMScAssistant Professor of Learning HealthSciences and Internal MedicineUniversity of Michigan Medical SchoolDEAN SITTIG, PhDProfessor, University of Texas Health School ofBiomedical InformaticsROBERT SUTFIN, MBADirector, Decision Support Systems, Brighamand Women’s HospitalJONATHAN TEICH, MD, PhDAssistant Professor of Medicine, HarvardMedical SchoolChief Medical Informatics Officer, ElsevierJONATHAN WEINER, DrPHProfessor, Health Policy & Management and ofHealth Informatics, Johns Hopkins University,Bloomberg School of Public HealthDirector, Center for Population Health IT, TheJohns Hopkins University, Bloomberg School ofPublic HealthPAIGE WICKNER, MD, MPHAssistant Professor of Medicine, HarvardMedical SchoolMedical Director for Quality and Safety,Brigham and Women’s HospitalDirector of Quality, Allergy and Immunology,Brigham and Women’s HospitalADAM WRIGHT, PhDAssociate Professor of Medicine, HarvardMedical SchoolSenior Scientist, Division of General Medicine,Brigham and Women’s Hospital
AdmissionsELIGIBILITY REQUIREMENTSThe Harvard Medical School Safety, Quality, Informatics and Leadership program is designed for clinicians,administrators and policymakers in leadership roles in clinical quality and/or patient safety. Candidates forthe program should indicate any doctoral-level degree (for example: MD, PhD, MBBS, MBChB, DNP, DMD,DDC, PharmD) or master’s level degree (for example: MSN, MBA, MPH, MSc).APPLICATION DEADLINESFor more information on deadlines and tuition, please visit us online: hms.harvard.edu/sqil.Students who submit applications by the Early Admission Deadline and submit a deposit by the Early DepositDeadline are eligible for the Reduced Tuition Rate of 13,900 (USD).The tuition for completed applications received after the Early Admission Deadline is 14,900 (USD).Email sqil@hms.harvard.edu with any further questions.
Testimonials“SQIL has been invaluable to me as a physician leader.Quality and safety are the new holy grail for healthcare. Until now, I have been lost in the acronym soup ofmeeting with nursing managers and others who havemaster’s degrees in these topics. SQIL has put me in theconversation and on equal footing with non-physicianmanagers and directors when it comes to the use oftechnology and strategies to improve quality andpatient safety.”James E. Keany, MDAssociate Director, Emergency ServicesMission Hospital Regional Medical and Trauma CenterMission Viejo, California, USA“The SQIL course is an assemblage of professionals fromall over the world, which makes the workshops idealfor students to network professionally and socially andto learn from one another’s experiences of working indifferent health care systems. While a great deal of insightis gained from course faculty, even more comes from theexchange of ideas with fellow students.”Nairah Rasul-Syed, MBChBSpecialist in Family MedicineHealthpoint, Mubadala Health CareAbu Dhabi, UAE“The SQIL program attracts a truly international cohort ofhighly motivated and enthusiastic individuals from diversebackgrounds of proven prior success. Already a varietyof spin-off projects and partnerships have commencedamong program alumni, and I expect that theserelationships will continue long term and produce somereal game-changing innovations.”“SQIL provides an unrivaled opportunity for thoseinterested in health policy, management, service deliveryand/or research to learn from and engage with worldclass faculty in safety, quality and informatics. Studentswill emerge with the insights, skills and network neededto lead and contribute to building the next generation ofhealth systems.”Vinay Rane, MBBSForensic Physician, ObstetricianRoyal Brisbane and Women’s HospitalBrisbane, AustraliaCharles Safran, MD, MS, FACMIProfessor of Medicine, Harvard Medical School
SAFETY, QUALITY,INFORMATICS ANDLEADERSHIP PROGRAMCONTACT US4 BLACKFAN CIRCLE4TH FLOORBOSTON, MA 02115EMAIL: sqil@hms.harvard.eduWEB: hms.harvard.edu/sqil
Medical School Associate Director of Brigham and Women's Center for Patient Safety Research Practice, Quality, and Safety Director Harvard Medical School Center for Primary Care DOUGLAS SMINK, MD, MPH Associate Professor of Surgery, Harvard Medical School Chief of Surgery, Faulkner Hospital Program Director, General Surgery Residency,
