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ECOSYSTEM PARTNER SOLUTION SETD ATA S H E E TCambium Networks and WISPCONTROLIntegral Management Platform for WISP OperatorsKEY FEATURES OF OUR SOLUTIONWISPControl is an integral managementplatform, designed and developed exclusivelyfor Internet providers with a Wireless network(WISP) or with a Gpon Fibre Optic network. A single management platform with a single view sharedthroughout the company, so that all your teams can worktogether and resolve more cases at once.From a user-friendly interface, it has all thenecessary modules for the perfectmanagement of all the company’s departments,technical, commercial, network managementand administration (invoicing), synchronisinginformation between all the departments onthe management of clients and the network. Commercial CRM to make sales progress with 100% digitaltools from a unified view that helps to close deals faster. Customer management in an easy and efficient way,creates the basis for good communication with customers;easily consult contact details, geographical position,documents and services Management and monitoring of all network devices withautomatic alert management and device backups.By integrating all the modules for themanagement of wireless networks, fibrenetwork and administration (invoicing), ourplatform is a very interesting solution for anyoperator who needs to simplify managementbetween its departments, customers and itsnetworks, allowing the automation ofprocesses that help the operator to save a lotof time and money. Complete billing system allowing to automate processesby synchronizing everything that happens in the network,customers and their services.This partnership offers WISP operators a singlemanagement platform that allows them to optimisemanagement time between their clients, the network andthe services offered. With one-click reports on everythingthat is happening in their departments in general orindividually, to analyse based on objectives.1
ECOSYSTEM PARTNER SOLUTION SETD ATA S H E E TWHAT DOES IT DO?APPLICATIONSThe solution is based on the integration of CambiumNetworks hardware devices (APs, CPEs and points to points)in the WISPCONTROL management platform, which integratesa system of historical big data of the devices’ signals, allowingthe processing of large quantities of data and seeing theevolution of these in real time, which allows future incidents tobe anticipated.The solution provided by Cambium Networks andWISPCONTROL is exclusively for internet providers, is totallycustomisable and can be deployed on site or in the cloud.The platform is designed to optimise time from eachdepartment and explore new business opportunities: CRM to take advantage of all business opportunities, with bettermonitoring and knowledge of their real and potential customers.By taking control of all the devices, both on the network andon the clients, it is very easy to make use of integratedmodules which provide management tools that allow time tobe optimised in various areas of the company. Loyalty programmes with management of campaigns via emailand sms. Automatic management of reports on network or customeranomalies with automatic alertsFor example, from the platform it is possible to manage aninterested party from the comercial area, follow up on aninstallation on the operator’s network, validate the installation,auto-provision a CPE and synchronise all the information onthe new customer with the administration department for thecreation of a new contract and have a new customer validatedfor invoicing automatically every month. Module for the management of multi-companies designedspecifically for the management of franchises2
ECOSYSTEM PARTNER SOLUTION SETD ATA S H E E TCommercial ManagementIntegrated commercial CRM for the optimisation ofthe sales department Management of geographical position of interested partiesor clients with the possibility of sharing with otherdepartments.CRM module take advantage of all business opportunities,with better monitoring and knowledge of their real andpotential customers, both from the Central and providing it totheir franchisees Management of email and sms notifications in a timelymanner or sending of promotions to groups of clients orinterested partiesKEY FEATURES It increases the efficiency of the company by having adocument management for the digitalization of all thedocuments of the clients. Digitise and professionalise your sales team, interacting withthem, managing your client portfolio and documents. General or individual reports from the sales team, to beanalysed on the basis of sales objectives. Intelligent management of opportunity processes withinteractions (calls, emails, invoices, quotes, incidents, sales.) Module for the management of multi-companies designedspecifically for the management of franchises Send contracts 100% digital and have customers signinstantly and securely from their devices. Integration with commercial calendar for call schedule, followup, coordinate day of installation or delivery of the service.CRM DASHBOARD3
ECOSYSTEM PARTNER SOLUTION SETD ATA S H E E TNetwork management module for WISP With the positioning tools it is possible to measure thedistance between the client and the nodes, elevation of theterrain, manage the sending of coordinates to the technicalor commercial team.Complete management and monitoring system forwireless and fibre optic networksKEY FEATURES We integrate advanced network monitoring tools where youcan easily count on statistics to ensure the properfunctioning of network devices and anticipate futureproblems that may occur and reduce reaction time. The WISPCONTROL integrated radius centralises theauthentication, authorisation and management of useraccounts, by AAA, PPPoe, DHCP, IPoE for access to anetwork. Send notifications by email or SMS with the possibility ofinstant messaging for specific cases, such as managinggroups of customers who have specific problems in areaswith the possibility of connecting to multiple sms platforms oremail via smptp or API. Node management, with statistical tools, positioning,document management with monitoring and alert systems forall the devices installed, such as APs, Points to Points,Switches etc. WISPCONTROL’s autonomous backup system allows forautomatic backups of all network devices. Integration with the entire line of Cambium devices. The big data: The big data system of historical signals fromthe devices allows the processing of large amounts of dataand seeing the evolution of these in real time. In addition, itprovides From the incident management module it is possible to haveall the incidents that occur on the network and the clientscentralised, with access to the whole incident history,calendar management and notifications by e-mail or SMS.NETWORK DASHBOARD4
ECOSYSTEM PARTNER SOLUTION SETD ATA S H E E TAdministration Management Manages digital contracts so that clients can sign thecontracts from their own devices, saving all contracts on theWISPCONTROL platform and allowing clients to access themfrom their client portalComplete billing system allowing synchronization ofinformation between what happens in the network,services and customers.KEY FEATURES Massive notification via email and sms for communication incase of breakdowns, promotions, loyalty. Manage your customers easily and efficiently, create the basisfor good communication with your customers; easily consultcontact details, documents and services. Management of unpaid bills with automation of notificationsand service cuts with captive portal and forecast of unpaidbills with reports. Create unlimited services with the possibility of assigningpromotional times, programmed or personalised discounts forassignment to existing or interested clients. With the module for stock control you can keep all records ofall purchases and movements of devices for the network andcustomers. Generate recurring or one-off bank receipts easily, quickly andconveniently and automatically send the bank receipts. Management of invoicing, sales and unpaid reports. Create and manage bonuses or packages of minutes fortelephone services, and establish the minutes and costs of thesame. Receive automatic reports of network anomalies or clientswith bad connections directly in your inbox with the frequencythat you establish.rom clients remotelyADMINISTRATION DASHBOARDSUMMARYCambium Networks offers reliable high-speed infrastructure thatsup-ports Wi-Fi marketing and location services in large- and smallscale de-ployments. Contact your local Distributor/ Reseller to learnhow Cambi-um Networks together with Wisp Control delivers anindustry-leading wireless broadband service provider platform forscale.5To learn more about Cambium NetworksEnterprise Wi-Fi and Switching solutions, pleasevisit:www.cambiumnetworks.com
(WISP) or with a Gpon Fibre Optic network. From a user-friendly interface, it has all the necessary modules for the perfect management of all the company's departments, technical, commercial, network management and administration (invoicing), synchronising information between all the departments on the management of clients and the network.
