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9.1.1 A request fee, which will be a standard fee and;9.1.2 An access fee, which must be calculated by taking intoaccount reproduction costs, search and preparation timeand costs, as well as postal costs.9.2When the request is received by the Information Officer, suchofficer shall by notice require the “requester” to pay the prescribedrequest fee before further processing of the request.9.3If the search for the record has been made and the preparation ofthe record for disclosure including arrangements to make itavailable in the request form, requires more than the hoursprescribed in the regulations for this purpose, the InformationOfficer shall notify the “requester” to pay as a deposit theprescribed portion of the access fee which would be payable ifthe request is granted.9.4The Information Officer shall withhold the record until the “requester”has paid the fees as indicated in Annexure “B” hereto.9.5A “requester” whose request for access to a record has beengranted, must pay an access fee for reproduction and for searchand preparation, and for any time reasonably required in excessof the prescribed hours to search for and prepare the records fordisclosure including making arrangements to make it available inthe request form.9.6If a deposit has been paid in respect of a request for access,which is refused, then the Information Officer concerned mustrepay the deposit to the “requester” with interest at the prescribedrate.10. REMEDIES AVAILABLE WHEN THE COMPANY REFUSESREQUEST FOR INFORMATION10.1 Internal RemediesThe company does not have an internal appeal procedure. Assuch, the decision made by the Information Officer is final andrequesters will have to exercise such external remedies at theirdisposal if the request for information is refused and the requesteris not satisfied with the answer supplied by the InformationOfficer.11

10.2 External RemediesA requester that is dissatisfied with an Information Officer’srefusal to disclose information, may within 30 of notification of thedecision, apply to a Court for relief.Likewise, a third party dissatisfied with an Information Officer’sdecision to grant a request for information, may within 30 ofnotification of the decision, apply to a Court for relief.10.3 DecisionThe company will, within 30 days of receipt of the request, decidewhether to grant or to decline the request and give notice withreasons, if required, to that effect.The thirty-day period within which the company has to decidewhether to grant or refuse the request, may be extended for afurther period of not more than 30 days if the request is for a vastamount of information, or the request requires a search forinformation held at another office of RAGING RIVER TRADING(PTY) LTD and the information cannot reasonably be obtainedwithin the original 30 day period. The company will notify therequester in writing should an extension be sought.10.4 Decision making processIn terms of Section 54 of the Act, if all reasonable steps have beentaken to find the record requested and there are reasonablegrounds to believe that the record is in possession of RAGINGRIVER TRADING (PTY) LTD but cannot be found, and if it doesnot exist, then the Information Officer must notify by way ofaffidavit or affirmation, the requester that it is not possible to giveaccess to that record.If after notice is given, the record in question is found, therequester must be given access thereto unless the ground for therefusal of access exists.If the request is declined for any reason the notice must includeadequate reasons for the decision, together with the relevantprovisions of the Act relied upon and provide the procedure to befollowed should the requester wish appeal the decision.12

Section 59 provides that the Information Officer may sever arecord and grant access only to that portion which the law doesnot prohibit access to.11. THIRD PARTIESIf the request is for the record pertaining to the third party, the InformationOfficer must take all reasonable steps to inform the third party of therequest. This must be done within 21 days of receipt of the request. Themanner in which this is done must be by the fastest means reasonablypossible, but if orally, the Information Officer must thereafter give thethird party a written confirmation of the notification.The third party may within 21 days thereafter either make representation tothe company as to why the request should be refused; alternatively grantwritten consent to the disclosure of the record.The third party must be advised of the decision taken by the InformationOfficer on whether to grant or to decline the request and must also beadvised of his/her right to appeal against the decision by way ofapplication to Court within 30 days after the notice.12. AVAILABILITY OF THIS MANUALThis manual is available for inspection at the offices of RAGING RIVERTRADING (PTY) LTD as set out above free of charge.Copies of the manual may be obtained, subject to payment of theprescribed fee at the offices of RAGING RIVER TRADING (PTY) LTDabove.The manual can also be accessed on the website of RAGING RIVERTRADING (PTY) LTD at http://www.ragingriver.co.zaIt will also be published in the Government Gazette.13

Annexure AREQUEST FOR ACCESS TO RECORD OF PRIVATE BODYRAGING RIVER TRADING (PTY) LTDSection 53(1) of the Promotion of Access to Information Act, 2000 (Act No2 of 2000)A.PARTICULARS OF PRIVATE BODYThe Head:B.PARTICULARS OF PERSON REQUESTING ACCESS TOTHE RECORD(a) The particulars of the person who requests access tothe records must be recorded below.(b) Furnish an address and/or fax number in the Republicto which information must be sent.(c) Proof of the capacity in which the request is made,if applicable, must be attached.14

Full Name and Surname:Identity Number:Postal Address:Telephone Number: (Fax Number: ())E-mail Address:Capacity in which request is made, when made on behalf of anotherperson:C.PARTICULARS OF PERSON ON WHOSE BEHALF REQUESTIS MADE:This section must be completed only if a request for informationis made on behalf of another person.Full Names and Surname:Identity Number:15

D.PARTICULARS OF RECORD:(a) Provide full particulars of the record to which access isrequested, including the reference number if that is known to you, toenable the record to be located.(b) If the provided space is inadequate please continue ona separate folio and attach it to this form.The requester must sign all the additional folios.Description of record or relevant part of the record:Reference number, if available:Any further particulars of record:E.FEESA request for access to a record, other than a record containingpersonal information about yourself, will be processed only after:(a) request fee has been paid.(b) You will be notified of the amount required to be paid.(c) The fee payable for access to a record depends on the form inwhich access is required and the reasonable time required to searchfor and prepare a record.(d) If you qualify for exemption of the payment of any fee,please state the reason therefore.16

Reason for exemption from payment of fees:F.FORM OF ACCESS TO RECORDIf you are prevented by a disability from reading, viewing or listening tothe record in the form of access provided for in 1 to 4 hereunder, stateyour disability and indicate in which form the record is required.Disability:Form in which record is required:Mark the appropriate box with an “X”NOTES:a) Your indication as to the required form of access depends onthe form in which the record is available.b) Access in the form requested may be refused in certaincircumstances.c) In such a case you will be informed if access will be grantedin another form.The fee payable for access to the record, if any, will bedetermined partly by the form in which access is requested.1. If the record is in written or printed form:Copy of record*Inspection of record17

2. If record consists of visual images:(this includes photographs, slides, video recordings, computergenerated images, sketches, etc.)View the imagesCopy of the images*Transcription ofthe images*3. If record consists of recorded words or information which canbe reproduced in sound:Listen to the soundtrackTranscription of soundtrack*(audio cassette)(written or printed document)4. If record is held on computer or in an electronic ormachine-readable form:Printed copy ofPrinted copy ofCopy in computerrecordinformation derivedreadable form* (stiffyfrom the record*or compact disc)* If you requested a copy or transcription of a record (above), YES NO doyou wish for a copy or transcription to be posted to you?A postal fee is payable.G.PARTICULARS OF RIGHT TO BE EXERCISED OR PROTECTED:If the provided space is inadequate please continue on aseparate folio and attach it to this form.The requester must sign all the additional folios.Indicate which right is to be exercised or protected:Explain why the requested record is required for the exercisingor protection of the aforementioned right:18

H.NOTICE OF DECISION REGARDING REQUEST FOR ACCESS:You will be notified in writing whether your request has beenapproved / denied. If you wish to be informed thereof in anothermanner, please specify the manner and provide the necessaryparticulars to enable compliance with your request.How would you prefer to be informed of the decision regarding yourrequest for access to the record?Signed at this day of 20 .SIGNATURE OF REQUESTER/PERSONON WHOSE BEHALF REQUEST IS MADE(Both the signatures of the Requester as well as the personwhose personal information is being requested must appearas well as the full name and surname)19

Annexure BFEES IN RESPECT OF PRIVATE BODIES1) The fee for a copy of this manual is R1.10 for every photocopy of an A4size page or part thereof.2) Where a private body has voluntarily provided the Minister with a list ofcategories of records that will automatically be made available to anyperson requesting access thereto, the only charge that may be levied forobtaining such records, will be a fee for reproduction of the record inquestion.These fees for reproduction are as follows:a) For every photocopy of an A4 size page or parti. thereofR1.10b) For every printed copy of an A4 size page or partR0.75i. thereof held on a computer or in electronic or machineii. readable form.c) For a copy in a computer readable form on –i. compact discR70.00d) For a transcription of visual imagesi. for an A4 size page or part thereofR40.00ii. for a copy of visual imagesR60.00e) For a transcription of an audio recordi. for an A4 size page or part thereofA4 size page or part thereofii. for a copy of an audio record3) The request fee payable by a requester, other than apersonal requester isR20.00R30.00R50.0020

4) The access fee payable by a requester is as follows:a) For every photocopy of an A4 page or part thereofR1.10b) For every printed copy of an A4 size page or partthereof held on a computer or in electronic machinereadable formR0.75c) For a copy in a computer readable form on i. compact discd) For a transcription of visual imagesi. for an A4 size page or part thereofR70.00R40.00ii. For a copy of visual imagesR60.00e) For a transcription of an audio recordi. for an A4 size page or part thereofii. for a copy of an audio recordR20.00R30.00f) To search for and prepare a record that must be disclosed,R30.00 for each hour or part of an hour reasonably required forsuch search and preparation.5) Where a private body receives a request for access to information heldon a person other than the requester himself/herself and the informationofficer upon receipt of the request is of the opinion that the preparationof the required record for disclosure will take more than 6 (six) hours, adeposit is payable by the requester.One third of the access fee is payable as a deposit by the requester.6) The actual postage is payable when a copy of a record must beposted to a requester.21

2.1 Raging River Trading (Pty) Ltd is a specialist software development company that holds an online bookmakers and a manufacturer's license issued by the Western Cape Gambling and Racing Board (WCGRB).Raging River manages the Betway brand in South Africa under the WCGRB license no: 10181496-006 2.2 The following are the Directors of Raging .