ServiceNow Events 16:9 Powerpoint Template - Carahsoft PDF Free Download

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Accelerate DigitalTransformationTrack 6

Name: Cathy BeykzadehTitle: Sr. Advisory ConsultantFunction: ITBM Product LineCompany: ServiceNowExperience: 20 years in Business Service Management, Organizational ChangeManagement, and Project and Portfolio ManagementExpertise: Technology Business Management (TBM), IT Governance, Strategic Alignment,Business process redesign and automation, ITIL, CMMI, COBIT, Program & Project ManagementAchievements: Led the first CMMI for Services version 1.3 ML3 in the world; led the firstISO/IEC 20000 certification for a DOD agencyCurrent Projects: Technology Business Management4 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

Digital transformationClose the gap betweenstrategy and ansforming theirtransformingbusinesstheirbusinessReport: Gartner. From Projects to Products — Three Essential Actions for Every CIO Aiming to Transform Their Digital Organizations. Published: 5 February 2018 ID: G00331446.5 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

ienceStrategyDecrease runAlign workto strategyCentralizedemand, alignto goalsWork:Waterfall,Agile, SAFe,HybridIncrease transformDelivermeasurableoutcomesAdapt to changeMeasure& adjustServiceNow Platform7 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

ITBM Product SuiteStrategy and goalsFinancialModelingFinancialShowbackIT ementApplication ningProjectPortfolioProject and gileDeliveryReal-time visibility into Resource and Financial ManagementCommon Platform, Data Model, Workflow and Service Framework8 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

ITBM roadmapMadridLondonKingstonResource AllocationWorkbenchBU/Strategy/GoalsEnhanced Multi-CurrencyPortfolio Scoring and RankingResource Plan ExtendEnhanced Project SchedulingProject PreferencesProject Admin RoleProject Financials BaselinesBenefits PlansProject ManagerDemand BaselinesInter-Project DependencyLanding PageEssential SAFeEnhanced Resource WBGantt PrintingProject Resource AllocationsAutomated Time SheetsUnified AgilePlanning ConsoleProject Status ReportingWorker PortalMultiple assigneesProject Change RequestOperational WorkDemand RequestorResource Data ModelDomain SeparationIstanbulIdeationDemand WorkbenchProject WorkbenchProject FinancialsPlanning ConsoleResource WorkbenchPortfolio WorkbenchProgram ManagementProject DependenciesAgile Phases2016Grid UI Resource, Costand Benefit PlansPortfolio estment PortalPortfolio Planning/ForecastingNew PPM Dashboards forPortfolio, Program andProject ManagerNew Rate Model supportingdate range and conditionalprocessingNew Financial BaselinecompareEnhanced—Move ProjectStart Support forMS Project import forSub-ProjectPortfolio SAFePrescriptive Cost ModelingCalendar UIJanuary 2017July 2017January 20189September 2018Q1 2019 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

Name: Lawrence AbeytaTitle: ITSM ManagerFunction: IT Service DeliveryCompany: NuAxis InnovationsExperience: 25 years at all levels of IT Service DeliveryExpertise: Business and Systems Analysis, IT Governance, Strategic Alignment, SystemArchitecture, Business process redesign and automation, ITIL, CMMI, Project Management,System Integration, SLA and Contract ManagementAchievements: Replaced several aging systems with ServiceNow CMDB; NOSC Dashboardand alerting tied to ServiceNow, automation of several frequently used servicesCurrent Projects: Application Virtualization/Containerization, Service Delivery Automation,Service Portal, PPM, Formalizing Innovation10 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

Name: NuAxis InnovationsIndustry: Government, HealthcareMark focus: Solution-driven IT infrastructure support contractorfor the federal government that delivers value and expertisePrimary solutions: IT Service Management and consolidation Agile development for government Cloud readiness and migration support Health ITOther company names, product names, and logos may be trademarks of the respective companies with which they are associated.11 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

IT Governance?16

Back to IT Governance 22

To summarize True IT Governance Better, informed project approval decisions More accurate portfolio schedule More accurate project delivery estimates Less time chasing information Improved partnership26 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

Demo time!Demand & Project in London

Agile Capability in London& use case28

Enhancements and Defects Often overlooked Create a record-producer to feed eitherEnhancements or Defects Better CX, as this is what users care about Enhancements for current releases Use Defects for development releases31 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

To summarize All development activities tracked in one system Less time chasing information Faster and more responsive development cycle Improved visibility into development and schedule Again, improved partnership32 2019 ServiceNow, Inc. All Rights Reserved. Confidential.

Demo time!Agile in London

Questions?

Thank youCome visit us at Booth 11

Replaced several aging systems with ServiceNow CMDB; NOSC Dashboard and alerting tied to ServiceNow, automation of several frequently used services Current Projects: