Transcription
Accelerate Welcome WebinarAdobe Exchange Partner Program
Nikole Xue-ChenPartner Operations ManagerJed MadsenPartner Support Manager 2020 Adobe. All Rights Reserved. Adobe Confidential.
Webinar Agenda§Accelerate Tier Benefits§Important Partner Platforms and Resources§Proposed Self-paced Partner Journey§Partner Support Portal 2020 Adobe. All Rights Reserved. Adobe Confidential.
Accelerate PartnerTier Benefits
Technical BenefitsTYPEBENEFITPriority Integration Support Adobe APIs & Developer Resources SUPPORTRESOURCEAccess to Technical supportAccess to SMEs for integration bestpractices 1-2 Business Day SLA for generalquestionsContact Exchange Partner SupportAccess to Adobe Experience CloudTechnology & APIsAccess to Adobe Developer Portal &documentation sites DX Product Overview Session On-demand webinar on Adobe ProductsDX Integration BrainstormingSession 1:1 session with Adobe Subject MatterExpert(SME) to brainstorm & discusspartner integration use casesAdobe Exchange App Verification Get your Adobe App Integration reviewed& approved by our Technical IntegrationTeamVerification Badge provided uponcompletion*Requires 3 customer installations beforeverification Support Portal Articles Partner will receive product updates& invitations to workshops orroadmap sessions upon availabilityRequest API consultation fromintegration SMEs through SupportPortal Partners can request a privatefollow up session using the AdobeExchange Partner Support Portal Partners can request session usingthe Adobe ExchangePartner Support Portal Review support article on AppVerificationProduct PlanningAdobe Developer PortalAdobe Products and Integrationtechnology Training 2020 Adobe. All Rights Reserved. Adobe Confidential.
Marketing BenefitsTYPEPromotionBENEFITS Marketing Deliverables SUPPORT/PROCESSESAdobe Exchange MarketplaceMagento MarketplaceThe use of Adobe marksMentions in partnernewslettersAdobe event sponsorshipSupport article: Creating & Updating your App Listingusing App ManagerPress ReleaseAdobe Publication opportunity- Adobe BlogAdobe SME supported PartnerEventWe support up to 3 partner-driven MarketingdeliverablesRESOURCESContact SupportPartner Support PortalMonthly "Open House" sessionPartner Marketing CenterSupport article: MarketingDeliverable Request Portal1 Marketing request at a timeAccess Partner Marketing CenterRequests after Month 10 will be considered but notguaranteedField Enablement Adobe Field Readiness PortalShare partner created enablement/marketing contentwith the global Adobe fieldPartners upload contents to MarketingDeliverable Request Portal for approval, we share withthe Adobe field*The listed marketing benefits are subject to availabilities 2020 Adobe. All Rights Reserved. Adobe Confidential.
Marketing Deliverable Process (PRs, Adobe Publications, SME SupportedPartner Event)123Access to Partner Marketing Centerto learn guidelines for each kind ofMarketing deliverableBuild ContentSubmit/Track Your Deliverables1. Self-register & sign into the AdobePartner Marketing Center2. Navigate to "Guides" tab, all guidesare organized by deliverable type3. Review the different guidelines,download templates, and viewexamples All Marketing Deliverables arepartner-drivenPartner is responsible for creatingcontentFollow guidelines and use the righttemplates when building outcontent1. Submit a marketing deliverable bylogging into Marketing DeliverableRequest Portal (powered byWorkfront) Create a Support ticket to getaccess2. Track and manage yourdeliverables/projects in the PartnerDashboard inside our MarketingDelieverable Request Portal*For Marketing Support from the Adobe Exchange team, please contact us through the Partner Support Portal 2020 Adobe. All Rights Reserved. Adobe Confidential.
Important Partner Platforms& Resources
Important Platforms & Resources for Accelerate PartnersExchange PartnerPortal: AppManager Adobe Exchange ListingCreation/Management Sandbox RequestsNote: Each partner contact willneed to register themselves in thepartner portal to receivecommunications, instruction hereMarketingDeliverableRequest Portal(Powered byWorkfront)PartnerMarketingCenter Marketing guidelines,templates, examples, andlogos Note: Partner needs to selfregister hereUse to submit marketingactivities/deliverablesManage/track yourdeliverablesPartner SupportPortal Helpful articles for partners Get ticket-based support Technical Support available,follow guide hereNote: Submit a Support ticket togain access to the MarkteingDeliverable Request Portal 2020 Adobe. All Rights Reserved. Adobe Confidential.
Proposed Partner Journey
Proposed self-paced partner journeyGETTING STARTEDGETTING STARTEDWeek 1 -2Week 1 -2Watch this welcome webinarFamiliarize yourselfwith Adobe ExchangeMarketplacePartner registration andreview resources1.Partner contacts registerin the Exchange PartnerPortal2.Exchange PartnerSupport Portal forhelpful articles3.Request access to thePartner Marketing Center4.Marketing DeliverableRequest Portal accessONBOARDINGMonth 1Watch On-demand AdobeProduct Overview WebinarRequest the many differentavailable Adobe DeveloperSandboxesACTIVATIONGO TO MARKETMonth 1 - 3Month 1 - 10Build your Adobe integrationCreate your AdobeExchange Listing (integratedpartners)Press Release announcingnew integrations or AppVerificationCONTRCT RENEWALRENEWALCONTRACTMonthMonth10 -1012 - 12Complete your (3) MarketingDeliverables & AdditionalBenefits:Finish outstanding MarketingDeliverables-Adobe publications-Adobe SME supportedPartner EventPrepare for ContractRenewal Email (a writtennotice to opt out of autorenewal at the Supportportal)App Verification*Marketing ActivitiesStart planning & organizinginternal resources for renewalmembership 2020 Adobe. All Rights Reserved. Adobe Confidential.
Partner Support Portal
Partner Support Portal: Main Page 2020 Adobe. All Rights Reserved. Adobe Confidential.
Support Portal: Main PageGet help from the partnersupport teamSearch our pool oftechnical andprogram supportarticlesAccess Accelerateresources fromour handy links 2020 Adobe. All Rights Reserved. Adobe Confidential.
Support Portal: ArticlesFind articles on topicsranging from how to obtaina sandbox to how to pulllarge datasets from AdobeAnalytics and much more. 2020 Adobe. All Rights Reserved. Adobe Confidential.
Support Portal: Get HelpRequest one-on-oneintegration consultingOr ticket-basedsupport 2020 Adobe. All Rights Reserved. Adobe Confidential.
Thank you for watching 2020 Adobe. All Rights Reserved. Adobe Confidential.
partner portal to receive communications, instruction here Marketing guidelines, templates, examples, and logos Note: Partner needs to self-registerhere Helpful articles for partners Get ticket-based support Technical Support available, follow guide here Exchange Partner Portal:App Manager Partner Marketing Center Partner .
