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Your vision andFujitsu. Togetherwe can changethe worldPublic Sector

Great work leadsto great referencesWe co-create with our public sectorcustomers, working together toenable their vision.What others say about us is infinitely more persuasive than anythingwe could say ourselves, that’s why we’ve selected these ten casestudies that showcase our joint success with our customers.Your vision and Fujitsu. Together we can change the world.

Landesamit für SteuernWith the SE700 business server, we now have a stable platform that will be“ableto cope with the growing demand for resources in Rhineland-Palatinateand Saarland for years to come. The managed BS2000 model keeps thesolution cost-effective”Patrick Klaus, Mainframe Operations and Print Center, Consultant at the State Tax Office, Koblenz, Rhineland-PalatinateThe SE700 platform enables the StateTax Office in Koblenz to provide the taxadministration resources for its own stateand for its partner authority in Saarland.Click here to read the full customer story.ChallengeThe neighboring German states of RhinelandPalatinate and Saarland have agreed a contractto combine their computing power for taxadministration. Since late 2015, the hardwarefor Saarland’s tax processes has been located atthe data center in Koblenz, Rhineland-Palatinate,although Saarland continues to manage its ownsystem administration. As the system now coverstwo states and the demand for resources continuesto grow, a more powerful, scalable platform wasneeded.SolutionCountry: GermanyIndustry: Public sectorlfst-rlp.deThe managed BS2000 model enabled the State TaxOffice to switch to a new generation Fujitsu SE700business server without a high start-up investment.This has ensured the necessary capacities for bothstates’ tax administration processes for years tocome. The calculations also now run more quickly.Benefits State-of-the-art SE700 businessserver adapted to the states’growing requirements. Managed BS2000 model loweredthe initial investment cost. 20 percent faster calculations haveincreased efficiency. Energy savings. Compact devices save space in thedata center.

Portuguese Social Security AgencyWithout IT, Portuguese social security could not perform its tasks. With“Fujitsu,we are using PRIMEFLEX for Hadoop to help digitally transformsocial security”Wilson Lucas,, Instituto de Informática da Segurança Social, Portuguese Social SecurityPRIMEFLEX for Hadoop enables Portuguese socialsecurity to apply big data to fraud detection,preventing false claims and saving taxpayer’s money.ChallengeClick here to read the full customer story.SolutionThe Portuguese Social Security Agencyneeded better insights from its data to detectfraudulent behaviours in the allocation andpayment of sickness benefits.Working with local partner WWS to deployIntegrated System PRIMEFLEX for Hadoopto implement the necessary algorithms toidentify patterns of behaviour that couldreveal situations of fraud.Country: PortugalIndustry: Public sectorseg-social.ptBenefits Efficient harvesting of data frommultiple sources. Easy analytics with templates andvisualization tools. Identify patterns of fraudulentbehaviour. Huge reduction in fraudulent claimswith potential savings of 200m.

City of CalhounDigital services are important not just for our 150 users but also for all our“citizens,so ensuring maximum availability is our responsibility. Fujitsu andPinnacle NetworX have helped us achieve this”Brad Carrick, Director of Telecommunications, City of CalhounThe City of Calhoun replaces its 20 aging legacyservers with four Fujitsu servers across twolocations. This enables the partial virtualizationof the estate and added disaster recovery.Click here to read the full customer story.ChallengeThe City of Calhoun relied on 20 agingphysical servers to support crucial functions,including the police department, courtsystems, and utilities. However, it lacked anydisaster recovery (DR) capability. It thereforewanted to introduce a modern, virtualized,server environment with in-built resilience.SolutionCountry: USAIndustry: Public sectorcityofcalhoun-ga.comThe city turned to trusted IT partner PinnacleNetworX with its requirements. PinnacleNetworX recommended FUJITSU PRIMERGY and ETERNUS hardware, replicated acrosstwo locations. FUJITSU Professional Serviceswas later enlisted to ensure the DR wasautomated and in real-time.Benefits In-built resilience ensures optimalavailability in the event of failure. Ease of management enables ITteam to focus on more strategictasks. Smaller physical estate results inspace and energy savings. Fujitsu ‘Call Home’ feature ensuresmaximum uptime.

TOBBFujitsu VDI technology has increased the productivity and resilience of the“currentequipment and has helped to reduce costs. There have been savingson operations, installation, support and maintenance”TOBB deploys a new VDI built on Fujitsuservers, storage and end-user devices.It now enjoys enhanced security, betterperformance and improved productivity.Click here to read the full customer story.Country: TurkeyIndustry: Public sectortobb.org.trChallengeEach of TOBB’s departments were hostingdifferent and complex user profiles, whichwere unstructured and unorganized. Itwanted to introduce a Virtual DesktopInfrastructure (VDI) solution to improve timeefficiency and to decrease total costs.SolutionIn the data center phase, the management ofend-user data was secured with 12 x FUJITSUServer PRIMERGY RX2540 and the storage ofdata with FUJITSU Storage ETERNUS DX8900.In the end-user phase, the employee’s VDIsystem hardware requirements were metusing FUJITSU Desktop ESPRIMO Q956 andFUJITSU Display B22T-7 Pro.Benefits Centralized data enables highersecurity. Ability to work from any deviceimproves user productivity. Requests and incidents can beresolved more quickly. The system is protected fromvirus damage, while informationcontinuity is ensured.

Esbjerg MunicipalityPrisme speeds things up and Esbjerg Municipality has been able to“ Fujitsuget rid of a lot of paperwork. In addition, digitization has meant that wehave not needed to fill vacant positions”Hardy Rasmussen, Assistant Office Manager, Esbjerg MunicipalityTo comply with the national digitizationstrategy, Esbjerg Municipality deploys FujitsuPrisme, enabling better visibility, streamlinedworkflows, and flexible support.Click here to read the full customer story.ChallengeIn recent years, local authorities in Denmarkhave had to comply with a joint publicdigitization strategy for innovation andefficiency using digital processes. Localauthorities are therefore keen to introduceefficient processes for finance managementand procurement.SolutionEsbjerg Municipality turned to Fujitsu Prisme,which is based on Microsoft Dynamics AS, andincludes modules for Finance and ResourceManagement, Debtors, and ManagementInformation, as well as eCommerce for localauthorities and regions in Denmark.Country: DenmarkIndustry: Public sectoresbjerg.dkBenefits Improved overviews and financialmanagement potential. Simplified and streamlined workprocesses. Flexible support of managementpolicies, procedures, andorganizational structure. Future-proof standard technology. Reliable solution and high level ofservice.

Ministero del Lavorowanted to make a break with the past by transforming our technological“ Weinfrastructureinto a high-quality service approach. Fujitsu proved to be theperfect partner to help us manage this change”Daniele Lunetta, IT Manager, Italian Ministry of Labor and Social PoliciesThe Italian Ministry of Labor selects Fujitsu as itssingle partner for maintaining IT infrastructure,improving performance and simplifyingmanagement.Click here to read the full customer story.ChallengeAs part of a reorganization process, the ItalianMinistry of Labor decided to completely changethe focus of its IT infrastructure management,in favor of a service-based approach, and witha view to becoming a benchmark, not onlyfor internal users, but also for organizationsconnected to the ministry.SolutionCountry: ItalyIndustry: Public sectorlavoro.gov.itFujitsu was selected as a single partner forthe digital transformation of technologicalinfrastructure and related services. Thecompany assumed responsibility for datacenter management and infrastructuremaintenance, supporting the Ministry’stechnicians in designing the new architecture.Benefits Improved level of IT services. Simplified management andmaintenance. Greater continuity for development. Introduction of managedmaintenance with proactiveservicing. Option to implement backup andrecovery service.

Ishikawaparties concerned with reducing water disaster risks,“Prefecturalandresidents,so forth can now obtain more accurate information”Prefectural Government OfficialFujitsu’s proposals were adopted due to its abilityto provide advanced information communicationsystems, its support system, and its excellentperformance track record.Click here to read the full customer story.ChallengeIshikawa wanted to confirm river informationat each location and vicinity using a smartdevice. They needed to ensure a highavailability level suitable for disaster riskreduction systems and effectively use data onthe past 17 years more quickly and easily.SolutionFujitsu provided the application server‘Interstage Application Server’, the database‘Symfoware Server’, and the cluster software‘Fujitsu Software PRIMECLUSTER’ as wellas other middleware products to establishan advanced system to communicateinformation.Country: JapanIndustry: Public sectorkasen.pref.ishikawa.lg.jpBenefits Making the most of GPS toconstruct a system to communicateinformation efficiently. Improving availability by detectingsigns of problems to respond beforethey occur. Storing past data in a database toensure high-speed search/statistics.

HM Revenue & CustomsThe new Fujitsu cloud platform delivers an increase in performance, leadingto increased productivity and reduced user frustration. The Fujitsu cloudservice is also much more resilient, ensuring optimal uptimeHMRC’s National Insurance and PAYE service hastransitioned to a virtual estate, consolidating ontoone 7.5TB database running on the Fujitsu privatecloud platform.Click here to read the full customer story.ChallengeBased on legacy databases, HMRC’s NI andPAYE infrastructure had become increasinglycostly and difficult to scale. The 7.5TB of data,essential to approximately half of the UKgovernment’s 575 billion tax receipts, wasfragmented across 36 instances, hamperingHMRC’s cloud strategy, and its ability in ‘MakingTax Digital’.SolutionCountry: United KingdomIndustry: Public sectorgov.ukHMRC chose Fujitsu, working in partnershipwith Accenture and Capgemini, to migrate99 million accounts supporting up to 17,000users to a new database, while at the sametime consolidating it to a single instance andsecurely re-hosting it in a virtualised privatecloud environment, without affecting serviceavailability.Benefits Ensures minimal businessdisruption and data quality thanksto Fujitsu and HMRC working toAgile principles to co-create customtooling and a separate migrationplatform. Increases geo-resilience andfault tolerance providing greateravailability. The migration waslargely seamless and took placeover a single weekend. Fujitsu’s secure private cloud quicklyadapts, scaling to HMRC’s changingbusiness requirements and demand.